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BEST WESTERN at O'Hare

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10300 West Higgins Road, Rosemont, IL 60018
Best prices for: 1 room 1 guest
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BEST WESTERN at O'Hare
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BEST WESTERN at O'Hare
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128 Reviews from our TripAdvisor Community

Traveler rating
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    35
    37
    18
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for BEST WESTERN at O'Hare
See the most recent reviews
Brighton, United States
1 review
4 of 5 stars Reviewed March 29, 2015

Love this hotel for its ease and point gathering while offering a flt crew rate. Gaby at the front desk is a delight and so efficient. She makes each arrival a reunion of sorts and I feel so welcome. The hot breakfast is delicious and necessary before long flights.There is a pub on site. Its quiet and clean with comfortable... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the great review! We absolutely value our customers and are extremely pleased to hear you feel welcome at our hotel. We couldn't agree more, Gaby is fantastic, and will pass along your compliments. Thank you for staying with us, next time you're in town stop by the Front Desk so we can thank you personally! More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Hotel is situated at Rosemont. Very good location as numerous food joints are located nearby but the best part is free parking and free shuttles to and from O'Hare. Used the shuttle daily to get downtown Chicago (CTA Blue Line). Much more value compared to staying IN Chicago because parking fares are expensive in the city-centre. Rooms are quiet and... More 

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank You! This great review made our day! We couldn't be happier to hear you enjoyed your stay, and our staff took great care of you. Thank you for staying with us, and please come visit us again at Best Western O'Hare soon!!! More 

Burnaby, Canada
Top Contributor
164 reviews 164 reviews
22 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 17, 2015

We had to call the hotel at 100am to get the shuttle to come and get us. It was probably faster than waiting for a taxi. The shuttle in the morning back to the airport was full at 630am. Our room was very warm, which I thought was odd. The 3- heat lamps in the bathroom had been on for... More 

Was this review helpful? Yes
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review, we appreciate all feedback as it helps us better serve our guests. I apologize for the inconveniences during your stay. We are in the process of renovations to better our guest experience. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2015

The hotel was clean, with comfy enough beds for the price. The shuttle service was nice to and from the airport. If I get stranded at O'Hare with crappy airline pushing us out again (hint: Spirit), I'll probably be likely to use this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thanks for taking the time to leave us this review. Our location to O'Hare International is super convenient, especially with our complimentary shuttle service. We hope you'll visit us again soon! More 

Bismarck, North Dakota
Top Contributor
338 reviews 338 reviews
96 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed March 8, 2015

Stayed here for a meeting. Was very handy for those of us who flew in. Room just needed some maintenance. It was quiet but heat control did not work and there were some dings that could be fixed. Had several issues with my room key. It was quiet and clean. Had a basic breakfast that was okay but food was... More 

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank You for taking the time to leave us this review. Our property is looking forward to extensive renovations in the near future, we're working on improving everyday. Come visit us again, maybe when it's not as cold! On your next trip make sure you stop by the Front Desk so we can thank you personally for staying with us. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

Hotel was clean and worth the price. The airport is so close to the hotel which is great.. The guy working the front desk was a very nice young man and Orlando our driver was GREAT!! Awesome hotel and staff would definitely come back when im back in town.

Was this review helpful? Yes 3
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the Awesome Review! We'll pass your compliments along to our Front Desk Staff as well as Orlando, we agree they are the best! Thanks for staying with us, next time you visit make sure you stop by the Front Desk so we can Thank You personally. More 

Chicago, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

The staff is always pleasant and professional. Rooms are large, comfortable, quiet heat/ac, internet works, FREE HOT breakfast. Lots of ORD area hotels to choose from but Best Western has been my choice for years.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review, and for the great feedback. We appreciate your loyalty! Stop by the Front Desk next time you visit so we can thank you personally for choosing to stay with us. More 

Wisconsin
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 1, 2015

The hotel experience was great, check in was very smooth and upon check out robert helped us very much, and excellent employee with hospitality!.the breakfast was nice and the shuttle driver was very pleasant.

Was this review helpful? Yes 2
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the great review. We're happy you enjoyed your stay, and agree our hotel is great! We'll pass your compliments along to Robert and our Shuttle Drivers. Come back and visit us again soon! More 

Springfield, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

Best westerns are always a pretty good place to stay. Affordable and clean and its nice to have the breakfast in the morning. This Best Western at Chicago O'Hare was nice and close to airport. It also had a shuttle that pick us up and delivered us to airport, which is so nice. I would refer friends and family to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great review. Our location to O'Hare can't be beat, and we do offer 24 hour complimentary shuttle service. Visit us again when you're in the area...and make sure you stop by the Front Desk so we can thank you personally for staying with us. Sarah More 

Morrison, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2015

Great location! Near airport, all state arena and plenty of shopping and restaurants within walking distance. Shuttle service provided as well! The staff is very friendly and the complimentary hot breakfast is great!

Was this review helpful? Yes 3
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Wow! Thank you for the great review. We are centrally located to O'Hare, shopping, dining and endless fun! Glad you enjoyed our Continental Breakfast and our staff takes great care of you. Thanks for recommending our hotel! We'll see you soon! More 

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