We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Rosemont hotels


3.0 of 5 Hotel   |   10300 West Higgins Road, Rosemont, IL 60018
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN at O'Hare to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #16 of 16 hotels in Rosemont
A recent review
4 of 5 stars Reviewed June 5, 2014
BossErpe Aalst, Belgium
  • Reviews (295)
  • Photos (50)
  • Amenities
  • Room tips (33)
  • Location
  • More
Write a Review

295 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for BEST WESTERN at O'Hare
See the most recent reviews
2 reviews
2 of 5 stars Reviewed 3 weeks ago

This place needs updating and a good cleaning. The staff is civil but not very helpful. At first glance the place appears clean and organized. But a closer look will show you dirty carpeting, musty smelling hallways, painted doors that stick when you try to pull them open, and dingy bathrooms. Don't get me started on the construction out front.... More

Was this review helpful? Yes
Chicago, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

extremely long wait for shuttle at airport. Requested a non smoking room and was put on a level where clearly smoking was permitted. Gross. Air conditioner sounded like a freight train. Would have had a better experience staying in airport overnight.

Review collected in partnership with Best Western

Was this review helpful? Yes
St. Louis, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The back door to this hotel was unlocked at all times during my visit. The soda machine was empty and the front desk said that is how it always is. The ice machine was broken on the first floor. The room was pretty nice but the hotel itself is in need of some serious attention.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Halle L, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Dear Erica: We thank you so much for taking the time to write and let us know about recent experience with us. We are aware of the issues you encountered, and have completed necessary measures to rectify those challenges. We are inthe midst of some exciting changes, and we do hope you will afford us another opportunity to provide the... More

Rancho Cordova, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

They should bulldoze this joint and start from scratch. I'm a big fan of the Best Western brand, and this location does not represent BW well. Old facilities, leaky faucet, elevator from the 50's I'd guess. Check-in was smooth, but front desk clerk at check-out was terrible - condescending and snotty, appearance sloppy. Really? No shampoo and a blow dryer... More

Was this review helpful? Yes 3
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 6, 2014

This place has visual marks of a hotel, such as a logo and a front desk, but doesn't seem to have a traveler in mind. An overnight stay at an airport-area hotel means there's about 8-10 hours between stepping outside the terminal and when I have to be back at the terminal for the morning departure. It is unacceptable to... More

Was this review helpful? Yes 2
Aalst, Belgium
Top Contributor
83 reviews 83 reviews
58 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 5, 2014

I am a bit more enthousiastic than the other reviewers. I am coming back to this hotel since more than 5 years and every time I have to stay close to O'Hare. The place is very convenient to O'Hare since there is a free shuttle every 1/2 hour that brings you in 5 min to the terminal. The rooms are... More

Was this review helpful? Yes 2
Chichester, United Kingdom
Top Contributor
138 reviews 138 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 2, 2014

Stayed here overnight as I was flying out next day. The property is in considerable need of updating, but is clean, comfortable and convenient. The Pine Grove Restaurant, which can be reached undercover from the hotel, served surprisingly good food (and beer). There are several other diners nearby including a very popular Sports Bar, Shoeless Joe's, where there was no... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

It is always pleasant stay at BestWestern. Staffs were nice and friendly. Definitely hotel needs little more exterior work. I stayed for 4 days and it was good. Best price and comfort stay. Good Cleanliness and arranged room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sibley, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

My wife and I stayed here and was not disappointed. The rooms are clean and welcoming. The staff was fantastic. Great location within walking distance to strip malls and multiple food options and plenty of delivery options. Complimentary breakfast in the morning at the adjoining restaurant and the prompt shuttle to and from the airport rounded out the stay. Would... More

Was this review helpful? Yes 1
Sibley, Iowa
1 review
5 of 5 stars Reviewed May 27, 2014

Every time my husband and I stay here, we are always greeted with friendly smiles and professionalism. Every staff member is there to help you and are quick to do so. Rooms are always clean and comfortable I recommend this hotel to every visitor to Chicago.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage BEST WESTERN at O'Hare, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN at O'Hare? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Tingo, Otel, BookingOdigeoWL, Despegar.com, Hotels.com, Priceline, Agoda and Venere so you can book your BEST WESTERN at O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western

50 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (31)
Bathroom (3)
View from room (1)
Dining (1)
Room/suite (7)
Hotel & grounds (5)
Other (14)

Management photos: Courtesy of the property manager

All management photos (20)
Room/suite (9)
Dining (3)
Hotel & grounds (3)
Bathroom (1)
Other (4)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 
Number of rooms

See which rooms travelers prefer