BEST WESTERN at O'Hare (Rosemont, IL) - Hotel Reviews

Also Known As:: Best Western At o`Hare Hotel; Best Western At o`Hare Hotel Rosemont; Best Western Hotel Rosemont; Best Western Rosemont; Rosemont Best Western

Address: 10300 West Higgins Road, Rosemont, IL 60018

Phone Number:

Region: United States > Illinois > Rosemont

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access

Hotel Style:

Ranked #16 of 16 hotels in Rosemont

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Best Western, Orbitz, Booking.com, Travelocity, Hotels.com, Venere and Tingo so you can book your BEST WESTERN at O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

BlvlTraveller

Toronto

Senior Contributor

27 reviews

15 hotel reviews

Reviews in 19 cities

36 helpful votes

“Dated, worn, sketchy”

Reviewed May 21, 2013 NEW via mobile

On a busy corner, a 15 minute shuttle to airport. Public areas and halls are dirty and cramped. The bed was comfortable but the room average at best. Overall impression is very sketchy. Stay somewhere else. Got it on Priceline so I had no choice.

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Spike597

New Lenox, Illinois

Contributor

16 reviews

5 hotel reviews

Reviews in 8 cities

8 helpful votes

“Excellent Park & Fly Motel”

Reviewed May 13, 2013 via mobile

Recently we stayed here one night, were shuttled at no cost to nearby O ' Hare Airport while leaving our vehicle in a covered parking area at no additional cost. We were picked up and returned to the hotel at no cost on our return a week later. The motel is old and in a busy area , however it... More

Thank you for a wonderful review. We offer Park & Fly packages at our hotel where guests can stay the night before they fly and leave their vehicle at our parking lot or at the covered parking garage. From the hotel, the airport shuttle picks up our guests every half hour from the lobby and drop them off at the... More

mke60

Milwaukee, Wisconsin

28 reviews

26 hotel reviews

Reviews in 21 cities

12 helpful votes

“Park and Fly Deal”

Reviewed May 8, 2013

Stayed here on a Groupon Park and Fly Deal. The cost of the Groupon was worth the parking alone. Anything extra is a bonus. Unfortunately there wasn't much extra. Tired property with some general maintenance opportunities. Nothing horrible - I'd stay there again on a deal, but at regular rates there are better options. Room was clean but didn't feel... More

We apologize for the inconvenience during your stay. We share the airport shuttle with the Radisson Hotel and we usually keep an open communication with them on how many of our guests are waiting for the shuttle so they can send a second one immediately. On other occassions, our Front Desk must act immediately and drive our own van to... More

FrancCabernet

Michigan

40 reviews

24 hotel reviews

Reviews in 22 cities

60 helpful votes

“Convenient and Economical place to spend layover night”

Reviewed May 2, 2013

We picked this hotel because of after midnight arrival at O'Hare. We wanted someplace close and the Hilton at the airport was not offering any exceptional deals. The hotel is indeed close. We took a taxi (fare $13 after midnight) to get there and used the shuttle on return. The room we had was average for high use midrange hotel.... More

Thank you for taking the time in writing a review. We apologize for the inconvenience during your stay. Our airport shuttle is complimentary and runs 24 hours a day. The shuttle picks up our guests every half hour from Door 2 at the Bus Shuttle Center, and from Door 5E at the international terminal. We are glad that you enjoyed... More

bearhunter4

Sheboygan, Wisconsin

13 reviews

6 hotel reviews

2 helpful votes

“Mixed review”

Arrived for park & fly w/living social voucher-Room clean but lamp shade ripped, mirror on closet door broken, large hole in ceiling/w/water damage. Due to the flood, schuttle very late & we had to stay another nite. The second room we had was very good. Main entrance glass door cracked. Food average.

See 2 more reviews by bearhunter4 for Rosemont

Thank you for taking the time to write a review. We sincerely apologize for the inconvenience. It was such a hard time for everyone in this area when that flood happened. The main door damage happened during this time, however, it was fixed the following day. I am glad to know that the second room given to you was much... More

Heather L

Oklahoma City, Oklahoma

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Dated rooms”

Reviewed April 27, 2013

We stayed here using a groupon for the park and fly and paid $79 plus tax. For that price we could have stayed somewhere a little nicer. The rooms were dated and not very clean looking. We ended up not taking a shower since it didn't look very clean and there was hair stuck all over the hair dryer from... More

We sincerely apologize for the inconvenience during your stay. We appreciate your time in writing this review. It always helps us in improving our product and most especially, our service. I will definitely share it with our team leaders so they can take the necessary steps for a follow through. This was our first time to partner with Groupon, and... More

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Jo K

Orem

1 review

“Great service, very clean”

Reviewed April 24, 2013

This place was a great experience. I forgot my deoderant, they have that for free at the front desk. The staff was all very friendly. We stayed during a flood and hundreds of flights had been cancelled, nobody was grumpy about it at all. Breakfast was good, we ate a pancake and eggs each morning, they also have cold foods.... More

Thank you for taking the time to write a review. We are glad that you had a great stay and that you enjoyed our breakfast. We will share it with our team, especially our Front Desk and Marie, our Continental Breakfast Hostess. We had a full house during the heavy rains and flooding in this area last week. We are... More

Lisa S

Rockford, Illinois

Reviews in 2 cities

“Not worth the groupon deal”

Reviewed April 21, 2013

Old cramped room with moldy shower and toilet ready to fall over. Stairs in parking garage unsafe, no security. Will not EVER stay here again. Shuttle driver drove like a madman - 50+ mph in a 30 zone.

The Groupon Deal included a one-night stay plus parking for up to 14 days at a rate of $79 + tax. We apologize that you did not have a good stay at our hotel. The parking garage at the next building is covered and there is an elevator. We always suggest to our guests to park in this garage rather... More

Matt409

Chicago, Illinois

5 reviews

4 hotel reviews

Reviews in 4 cities

“Just an average hotel with better service than I expected! It doesn't deserve to be ranked last, though.”

Reviewed April 13, 2013

Well, I had to stay here on a Friday night to catch an early flight to Mexico the next morning, and it was just your average Best Western. The staff was very friendly, but when we got to our room, the staff had messed up. We had 4 people with us, and we told them that we needed two full... More

Thank you for taking the time to write a review. I apologize for the inconvenience during your stay. We try our best to honor each reservation. Your comment will be forwarded to all departments - it will help with training and improving our product and service. Please accept our sincerely apologies and we hope that you stay with us again... More

smarrs88

Merton, Wisconsin, United States

Reviews in 5 cities

3 helpful votes

“Do not stay here. Service and hotel are terrible”

I was OK with the fact that this was a run down poorly maintained hotel. All I needed was to park my car and get to and from the airport in a timely manner. This is the core reason most people stay at this hotel. To do this you need to do 2 things right. 1. If someone sets a... More

We sincerely apologize for your inconvenience. I wish I know more about your information so we can thoroughly follow up with our team members. If you don't mind, can you please give me a call directly at the hotel? Our airport shuttle runs every half hour, 24 hours a day, and usually gets to Door 2 of the Bus Shuttle... More

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BEST WESTERN at O'Hare Hotel, Rosemont

BEST WESTERN at O'Hare

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