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BEST WESTERN at O'Hare

3.0 of 5 10300 West Higgins Road, Rosemont, IL 60018
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BEST WESTERN at O'Hare
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BEST WESTERN at O'Hare
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324 reviews from our community

Traveler rating
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    88
    44
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Delhi, India
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

on my way to Dallas and then to Hawaii - i booked in Best Western near O Hare, Chicago for a night. it was very neat, comfortable, and best very close to O Hare ! hotel staff was most helpful, and the shuttle service bang on time ! very good complimentary breakfast and lovely tea in the rooms !

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. We are conveniently located within minutes of O'Hare Airport and provide complimentary shuttle service to all guests. Thank you for choosing Best Western O'Hare. More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

I was leaving O'Hare in the morning. When I made my reservation 2 weeks earlier I was told there was a nice restaurant at the hotel as my wife and I wanted a nice quiet dinner. When we checked we were told that the restaurant had closed several months earlier. We ate at the sports bar which was OK but... More

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I apologize for any inconvenience during your stay. Our on-site restaurant, Pine Grove, is currently closed for renovations, for the time being only serving the Continental Breakfast. Thank you for choosing Best Western O'Hare. More

STURTEVANT
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spend a night on this place. It is clear they have spent a lot of money renovating what looks as an old building. For the most part is just fine. However, unfortunately they cut corners on an important item, at least on the room we were given, the shower was not replaced. They did not spend money at least... More

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave this review. We appreciate all feedback as it helps us better train our staff and serve our guests. Your comments have been forwarded to the respective departments for immediate review. We are looking forward to an extensive renovation project in the near future. Thank you for choosing Best Western O'Hare. More

Edmonton, Canada
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel with a group block of rooms. The hotel manager was amazing and her staff were very professional. After a 20 hour train ride, I arrived to my room with a really nice welcome gift (fruit arrangement - I love food) and thank you card for staying at this hotel. In my 16 years of group... More

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this positive review. I am pleased to hear you enjoyed your stay, and will pass your compliments along to our entire staff. We look forward to seeing you again next time you are traveling in the area. Thank you for choosing Best Western O'Hare. More

New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very Close to the Airport, Excellent All Around Service, Friendly and Professional Employee Staff, Very Clean Rooms, Good Complimentary Breakfast Buffet, Very Reasonable Room Cost (look for the offers),

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

On behalf of the entire Best Western Team, we thank you for your positive feedback. We are pleased to hear you enjoyed your stay, and look forward to seeing you next time you are in the area. Thank you for choosing Best Western O'Hare. More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

once again we had a great overnight stay in a clean comfortable bed in a nice well equipped room, on our way from London to Florida. As usual the attached Shoeless Joe's bar provided great ribs and beer.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this great review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am glad to hear you enjoyed your stay once again at the Best Western O'Hare. and thank you for your loyalty. We look forward to seeing you next time you are... More

Leander, Texas
Top Contributor
92 reviews 92 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to the O'Hare airport with shuttle service making everything convenient for the air traveler. Good discounted rates, but you need to ask. Rooms are adequate for comfortable rest and relax, but the bathroom could be larger. Shower pressure and hot water was very good.

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. We are conveniently located within minutes of O'Hare International Airport and do offer complimentary shuttle service. I am pleased to hear you enjoyed your stay. Thank you for choosing Best Western. More

San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Check-in was smooth, no issues, friendly staff. Stayed in room 350. Our room looked clean except the carpet and ceiling. Carpet was badly stained, furniture seem old. Bed was comfortable though. We picked this hotel because of its location. We were in town for a concert at the allstate arena. Lucky for us, we skipped the over priced parking at... More

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. We are conveniently located within minutes of the Allstate Arena. We are looking forward to an extensive renovation project in the near future to both the hotel and breakfast area. Thank you for... More

St. Petersburg, Florida
Top Contributor
100 reviews 100 reviews
50 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed at the best western now several times and have some good experiences and some bad. The best part about the hotel is the price; very reasonable. However, you do get what you pay for. The hotel staff has been very friendly except for one rouge employee in the mornings who thinks it's ok to be rude to the... More

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear of your positive experiences, but apologize for the inconvenience experienced when waiting for the shuttle. Your comments have been forwarded to all Departmental Managers to be addressed. Thank... More

Oshkosh
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

very good for the money and shuttle to the airport. breakfast was very good for continental. rooms were clean and very comfortable. close to Rosemont entertainment district which offers something for everybody.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. We are conveniently located to, "MB Financial Park", in Rosemont which offers many different entertainment and dining options. Thank you for choosing Best Western O'Hare,... More

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Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western

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