We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN at O'Hare

Hotel website
Hotel deals
10300 West Higgins Road, Rosemont, IL 60018
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN at O'Hare
Professional photos View all
Browse nearby
BEST WESTERN at O'Hare
Add Photo

134 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    25
    38
    37
    19
    15
See reviews for
19
34
16
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (134)
  • Mar-May only
    (33)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (38)
All months
Dorchester, United Kingdom
2 of 5 stars Reviewed 2 days ago NEW

This hotel needs either demolishing, or at the minimum a complete and through refurbishment before it could be recommended for even the basic level of traveller. Decor is damaged, carpets worn and marked beyond the possibility of cleaning. The general appearance is that the management agree that the hotel needs demolishing, and they are expecting to start the next day.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eugene, Oregon
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This Best Western is about one mile from O'Hare. The shuttle stop for all hotels is a short walk from the terminal although not very well marked. I asked and was directed to The shuttle stops. The shuttle arrived quickly (others had been waiting for the shuttle to Loews for an hour). The hotel looks worn out but was quite... More 

Was this review helpful? Yes
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great review! We are conveniently located within minutes of O'Hare International. I'm pleased to hear you enjoyed your stay, come visit us again soon! More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

It was well above what I have normally paid for a moderate property. We chose the property due to its proximity to the airport and an early morning flight, do not have a rental car or would not have stayed once we took a closer look at the room This is the worst location and the worst room I have... More 

Was this review helpful? Yes
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. Please accept our apologies for your stay. Our property is currently undergoing extensive renovations to better our guest experience. I am pleased to hear our staff was accommodating during your stay. Again, please accept our apologies. More 

Travelers are raving about these Rosemont hotels

Napa, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The service was outstanding, rooms were very clean and the price per night made the experience a great value. Complimentary coffee in the lobby was excellent and the complimentary breakfast in the restaurant next door to the hotel was fresh and delicious.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW!!! Thanks for the Great review! We agree our staff is great! I'll pass along your compliments, please visit us again soon! More 

Independence, Iowa
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We came to town for the cubs/royals games. The hotel and staff were great. The only thing that I was disappointed about was that I requested ajoining rooms and we were not given them. Other than that, comfort of the bed was wonderful and we were well taken care of by the staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this great review. I'm happy to hear you enjoyed your stay at Best Western O'Hare. Please accept my apologies for not receiving connecting rooms, our staff does their best to accommodate all requests, but it does depend on availability. Thank you for choosing Best Western, come visit us again soon! More 

Manchester, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've had three stopovers at the Best Western O'Hare in transit through Chicago and find it a pleasant, if a little dated. The staff are always very helpful and courteous. The rooms could do with a bit of updating but they're clean and comfortable. The free WiFi is a good service too. Plenty of complimentary coffee on offer at reception... More 

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great review! We're pleased you enjoyed your stay with us. We'll pass your compliments along to our staff, we agree, they are great! Thank you for choosing Best Western at O'Hare, visit us again soon! More 

rosemont, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Pros: close to airport, ease of parking. Cons: older hotel, construction on streets. priced right for the money. good staff. comfortable beds. close to airport. check-in and check-out was very easy. we started off with one night stay and decided to continue for the second night.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the feedback. We're pleased to hear you enjoyed your stay so much you extended another night! We are conveniently located within 2 miles of O'Hare International and provide 24 hour complimentary shuttle service. Thanks for choosing Best Western at O'Hare! Visit us again sometime! More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Terrible bathrooms. Unacceptable. Broken fixtures. Expensive rates for a crappy room. Shuttle drivers to the airport are ok. I understand they have to drive offensively and defensively but I thought I was on a rollercoaster! They charged me mlre than they told us it would be. Thieves! Don't do it! Stay at the Holiday inn Express!

Was this review helpful? Yes
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the review. Please accept our sincerest apologies for your stay. We are in the process of renovating, including the guest washrooms. If there are any further concerns regarding the room rate that were not addressed at check-out, please let me know. I would be happy to review your charges. Sincerely, Sarah More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We stayed overnight at this hotel to take an early morning flight out of O'Hare. My husband took a shower after being there only an hour and noticed his feet were so dirty they left dark spots in the bottom of the tub. In the morning I found a dead bedbug on top of the bed and later in the... More 

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate your feedback and as I'm sure you have heard are in the process of renovating the hotel. Please accept our apologies for your stay, and know we are in the process of making it better. More 

PIttsburgh, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Purpose of trip is above. Had to book Best Western since I figured it was the cheapest in the area, company paid for all the expenses though. My comments: - No complimentary water, had to go to the fitness area - Elevator at the front area doesn't reach 3rd floor, had to walk to the back to reach it -... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the feedback. We understand there are frustrations for our guests as our hotel is undergoing renovations. The elevator near the lobby did not go to the Third Floor because of renovations. Please accept our apologies for the inconvenience. We will be relocating our breakfast area during the renovation process, and it will be conveniently located for all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay