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BEST WESTERN at O'Hare

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10300 West Higgins Road, Rosemont, IL 60018
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BEST WESTERN at O'Hare
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BEST WESTERN at O'Hare
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115 reviews from our community

Traveler rating
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    34
    15
    11
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15
26
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47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York
Top Contributor
103 reviews 103 reviews
73 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Indeed it is a very dated budget hotel, but looks like it is going through some renovation of rooms. We arrived for a quick one night stay, and based on the reviews we were not expecting much, but a bed, a shower, and a night's sleep. The room we received was not yet refurbished, but it was not bad at... More 

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Bicester, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The age of the building, the tight access to reception, the general condition of the decor and the antiquated elevators did not give a positive first impression, but our room was a completely different experience. Clean, fresh and in good order throughout, with a comfortable bed and plenty of water pressure from the shower. It was also quiet, despite a... More 

Was this review helpful? Yes 1
Wisconsin
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The,best western ohare is a great hotel to stay at because of the price range it offers its guest, the front desk is also very nice such as gaby leslie and robert,I do believe the stay would of been a little better if the room was more "modern" the breakfast was also very good!, great hotel all together although it... More 

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the review! We agree, Best Western at O'Hare is a Great hotel and we are in the process of making it even greater! Renovations are underway to better our guest experience, and we can't wait for you to see our hotel in a couple months! We'll pass your compliments along to our Front Desk and Breakfast Staff,... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay if flying out of Ohare Chicago, great value for parking, great area and places to eat. staff friendly and very nice and professional. great coffee. rooms clean, the bar next door had amazing food.

Review collected in partnership with Best Western

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Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the GREAT Review! We agree...Best Western at O'Hare has a Great Location, Great Service, and Great Coffee....among many other Great amenities! We appreciate you taking the time to leave us this review, next time you're in town please stop by the Front Desk so we can thank you personally for staying with us! More 

Chicago, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Internet in room! Rooms big enough to stretch out. Iron/iron board in room... most have microwave and refrigerators. Hot breakfast to start you off right. Hotel staff is very helpful and friendly. Give this smaller hotel a try.- you'll be surprised and pleased.

Review collected in partnership with Best Western

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Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank You!!! Thank you for the wonderful review of Best Western at O'Hare! We are thrilled to hear you enjoyed your stay! We will be installing refrigerators and microwaves in ALL Rooms very soon! We'll pass your compliments along to our staff, they appreciate hearing the great feedback! Come visit us again soon, and make sure you stop by the... More 

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in and out was quick and efficent. The room was clean and quiet. The continental breakfast was the best we have had at a hotel of it's size. They have selection of hot food that changes every day, along with a great assortment of other breakfast items and coffee that was "to die for". As soon as we came... More 

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Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Wow! Thanks for the great review! We are pleased you enjoyed your stay! Happy to hear you liked our Continental Breakfast, and Gricelda took such good care of you! She is a true asset to our team. Come visit us again at Best Western O'Hare, and make sure you stop by the Front Desk so we can thank you personally... More 

Brighton, United States
1 review
4 of 5 stars Reviewed March 29, 2015

Love this hotel for its ease and point gathering while offering a flt crew rate. Gaby at the front desk is a delight and so efficient. She makes each arrival a reunion of sorts and I feel so welcome. The hot breakfast is delicious and necessary before long flights.There is a pub on site. Its quiet and clean with comfortable... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the great review! We absolutely value our customers and are extremely pleased to hear you feel welcome at our hotel. We couldn't agree more, Gaby is fantastic, and will pass along your compliments. Thank you for staying with us, next time you're in town stop by the Front Desk so we can thank you personally! More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Hotel is situated at Rosemont. Very good location as numerous food joints are located nearby but the best part is free parking and free shuttles to and from O'Hare. Used the shuttle daily to get downtown Chicago (CTA Blue Line). Much more value compared to staying IN Chicago because parking fares are expensive in the city-centre. Rooms are quiet and... More 

Was this review helpful? Yes 1
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank You! This great review made our day! We couldn't be happier to hear you enjoyed your stay, and our staff took great care of you. Thank you for staying with us, and please come visit us again at Best Western O'Hare soon!!! More 

Burnaby, Canada
Top Contributor
164 reviews 164 reviews
22 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed March 17, 2015

We had to call the hotel at 100am to get the shuttle to come and get us. It was probably faster than waiting for a taxi. The shuttle in the morning back to the airport was full at 630am. Our room was very warm, which I thought was odd. The 3- heat lamps in the bathroom had been on for... More 

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Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review, we appreciate all feedback as it helps us better serve our guests. I apologize for the inconveniences during your stay. We are in the process of renovations to better our guest experience. More 

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