We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Rosemont hotels

BEST WESTERN at O'Hare

3.0 of 5 Hotel   |   10300 West Higgins Road, Rosemont, IL 60018
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN at O'Hare
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added BEST WESTERN at O'Hare to your Saves list
51%
Ranked #16 of 16 Hotels in Rosemont
A recent review
5 of 5 stars reviewed 3 days ago
Carmen699 Oshkosh
Write a Review

316 reviews from our community

Traveler rating
    68
    84
    85
    44
    35
See reviews for
49
67
45
121
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (316)
  • Mar-May only
    (88)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (42)
All months
St. Petersburg, Florida
Top Contributor
92 reviews 92 reviews
48 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed at the best western now several times and have some good experiences and some bad. The best part about the hotel is the price; very reasonable. However, you do get what you pay for. The hotel staff has been very friendly except for one rouge employee in the mornings who thinks it's ok to be rude to the... More

Was this review helpful? Yes
Oshkosh
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

very good for the money and shuttle to the airport. breakfast was very good for continental. rooms were clean and very comfortable. close to Rosemont entertainment district which offers something for everybody.

Review collected in partnership with Best Western

Was this review helpful? Yes
Boise, Idaho
1 review
3 of 5 stars Reviewed 4 days ago NEW

The staff was friendly and even helped me jump my dead rental car. Location is close to airport, but that is the only good thing. The property needs major updating and 3rd floor is a little musty. Carpet is disgusting but Shoeless Joe's sports bar next door is a definite plus. I love Best Western but I will definitely be... More

Was this review helpful? Yes
Krakow
Top Contributor
95 reviews 95 reviews
23 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Over the years I have stayed here on and off when I've flown into the USA...it is certainly not one of the better hotel near ORD but if what you are looking for is a comfortable bed for a night then it is suitable... And about half the price of some of the big boys in the area... Be warned... More

Was this review helpful? Yes 1
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this feedback as it helps us better train our staff and serve our guests. I am pleased to hear you are a returning guest, thank you for your loyalty to Best Western. We are looking forward to an extensive renovation in the near future. Thank you again for choosing Best Western,... More

Richfield, Minnesota
Top Contributor
145 reviews 145 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel was selected because of location to O'Hare airport. This hotel is serious need of a remodel. I normally have high praise for most Best Western hotels, but this one does not live up to my past experiences. The rooms and common areas need serious updates. Everything in bathroom falling apart. Service was not very good; very grumpy employees.... More

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this feedback. We appreciate all feedback as it helps us better train our staff and serve our guests. I apologize for the service you received during your stay. Your comments will be forwarded to all Departmental Managers to be addressed. We are looking forward to an extensive renovation in the near... More

Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We recently stayed at this hotel for a concert at the Allstate Arena. The only reason I believe this hotel is still in operation is because it is within walking distance of the arena. The hotel is very outdated and dirty. There were holes in the curtains, rips in the wallpaper, hair in the shower drain, and no screen in... More

Was this review helpful? Yes 1
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I apologize for the many inconveniences during your stay. We are looking forward to an extensive renovations project in the near future. Your feedback has been passed on to all Departmental Managers and will... More

Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Close to airport, free shuttle, but location was not so good with road construction around. couldn't walk to anything like restaurants. breakfast included, but couldn't order from menu. just ok. room was comfortable and staff helpful.

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear our staff was helpful during your stay, and you found your room comfortable. We are conveniently located within minutes of O'Hare International Airport and offer a complimentary 24... More

1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel is a very good value, with breakfast including hot foods and a restaurant/ bar (Shoeless Joe's) with really good food and service. The update to hallways and general ventilation would be a plus. Otherwise, though, good night sleep, comfy beds, fitness center with good ventilation (asked them to crank A/C in fitness center before using it, and they... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay, and took advantage of our Fitness Room and Complimentary Breakfast. We are looking forward to a renovation project in the near future. Thank you... More

Oshkosh, Wisconsin
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk staff wasn't great at check in, but it was after 9PM when we checked in, and the one girl was very busy. The room was super comfortable, and the housekeeper I saw every day was a very sweet lady. The breakfast staff was awesome as well, and was always keeping busy. The shuttle was the best part... More

Was this review helpful? Yes
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I apologize for the inconvenience during check-in, but am pleased to hear you enjoyed your stay, and will pass your compliments along to our Breakfast and Housekeeping staff, as well as the Shuttle... More

Columbus, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My daughter and I stayed here for the Garth Brooks concert. The hotel is within walking distance, so that is why we chose to stay here. The rooms need updating. Holes in curtains. No screens on windows. Breakfast was not what they said it was. No omlets. Only a few pancakes left at 8:30 in morning on a Sunday.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this feedback. We appreciate all feedback as it helps us better train our staff and serve our guests. We are conveniently located within minutes of Allstate Arena. I apologize for the inconveniences during your stay. We are looking forward to an extensive renovation project in the near future. I will also... More

Do you own or manage BEST WESTERN at O'Hare?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN at O'Hare? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Priceline, getaroom.com, Despegar.com, Hotel.de, Booking.com and Tingo so you can book your BEST WESTERN at O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near BEST WESTERN at O'Hare