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Loews Chicago O'Hare Hotel

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5300 N River Road, Rosemont, IL 60018 (Formerly InterContinental Chicago O'Hare)
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Loews Chicago O'Hare Hotel
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979 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Loews Chicago O'Hare Hotel
See the most recent reviews
Peoria, Illinois
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed December 17, 2012

I stayed for just one night, having flown from OHare the next morning. I have done numerous park sleep and fly stays near the airport. This one did not involve parking and leaving a car. I have to say that the Intercontinental OHare was considerably quieter than other hotels that are also located along or just under arriving aircraft flight... More 

Was this review helpful? Yes
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Thank you for your feedback. With your extensive travel history, we know you could have chosen any other hotel. We are so pleased that you selected us. Thank you also for your comments on Fresco 21. The restaurant is just 3 months old but already getting excellent feedback. We're very fortunate the have 3 of the top-rated restaurants in the... More 

London, United Kingdom
Level Contributor
105 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed December 15, 2012 via mobile

Overall I have to say this hotel was superb and I thoroughly enjoyed my stay here. I normally write a balanced review of the good and bad things about the hotels I stay in, but I really only have one minor negative comment to make about an otherwise great hotel. So, here is the only negative point. In most international... More 

Was this review helpful? Yes
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Dear Guest, We are delighted that you enjoyed our hotel and staff. Since you have traveled to many parts of the world, and experienced many levels of service, we are proud that you selected us for your Chicago visit.. Please let us know when your plans bring you back to us. Our database allows us to reserve the same room... More 

Melbourne, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 15, 2012

If you Google the distance between the Airport and O'Hare, it's only 3.6miles. When you're in the hotel it seems so much closer, yet their is little to no major air noise. The conference rooms are quite large and the onsite restaurants/bar are great. Be warned, this hotel is not close to anything! If you want to explore, rent a... More 

Was this review helpful? Yes
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Thank you for your recent stay. We're glad that you enjoyed the hotel. Regarding your comments about Rosemont, we're pleased to say that the last piece of Rosemont Park is due to open before the end of the year. With the casino, a comedy club, multiple entertainment venues and the soon to open 125 store shopping mall in our backyard,... More 

London, United Kingdom
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 14, 2012 via mobile

I have nothing negative to stay about this hotel. It is new, fresh, great decor, comfy beds, fantastic staff and a great breakfast. What you see in the pictures is what you get, and that is how it should be. Wifi is fast, and we were given it complimentary due to the unusually long stay we had at an airport... More 

Was this review helpful? Yes
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Dear Guest, Thank you very much for the feedback. Based on your profile, you have experienced many great hotels during your travels. We understand that it takes many years of consistent service before one can be considered a great hotel, and we are striving to do just that. Regards, Patrick Cook, Director of Sales & Marketing More 

Chesterton, Indiana
Level Contributor
121 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed December 11, 2012

Not wanting to miss an early morning flight to Cancun for vacation, my wife and I decided to book a room close to O'hare International Airport. We pulled into the very nice covered parking deck and checked into our room. While it was not enormous, it was fresh, clean, comfortable and very very nice. A great bathroom/shower to get ready... More 

Was this review helpful? Yes 1
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Guest, We're glad that we we were your first stop on your Cancun vacation. Perhaps we'll have the chance to accommodate you again for your next vacation. Regards, Patrick Cook, Director of Sales & Marketing More 

Frankfort, Illinois
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 11, 2012

The hotel is beautiful. the lobby is chic and the suite was elegant. Everything you expect from a 5star hotel was there. The bed was perfect. The room was perfectly clean and large. The staff was very friendly and went out of there way to be of help. I will be coming back. It made for a perfect trip. The... More 

Was this review helpful? Yes
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Thank you very much for your recent stay and your feedback. We're especially pleased that you enjoyed Fresco 21. We opened just 3 months ago and, with the vision of our Chef de Cuisine, Cameron Grant, have come a very long ways in a short time. We hope you check our separate website for future specials and events. We hope... More 

Saint Paul, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2012

Stuck in ORD, I wanted to try out my new Intercontinental Ambassador status at this property. It was my first visit, but was the first of many, as it is now my go-to property in ORD. This hotel is rated #1 for a reason, and everything that has been said about it is true....The staff, cleanliness, and particularly the way... More 

Was this review helpful? Yes 1
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Dear Mike, Thank you for your input. As an Ambassador guest you have experienced many IHG properties around the country/world, and we are very pleased that you've added us to your list. Many on our staff have been with us from opening day four years ago, and strive to be the best in the market. We will continue doing all... More 

Curitiba, Brazil
Level Contributor
336 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed December 4, 2012

I was back to Intercontinental O'hare for two times, recently, after my stay in July. Besides the same fantastic location, minutes away from O'Hare, great attentive service, the hotel added, on the ground floor, a Fresco 21 restaurant to the premises, replacing the house restaurant then existing. Fresco 21 came out great and spacious. The nicely illuminated and decorated bar,... More 

Was this review helpful? Yes
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Dear Guest, Thank you very much for your detailed feedback on our new restaurant, Fresco 21. Our culinary team has worked very hard to bring a unique and interesting Mediterranean themed menu to the area. We are so glad that you enjoyed it. Regards, Patrick Cook, Director of Sales & Marketing More 

Raleigh, North Carolina
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 2, 2012

This is a really elegant hotel. There is a Capital Grille and a McCormick and Sckmick's right next door. The rooms are large and comfortable. Best hotel in Rosemont and near O'hare airport. There is shuttle service to O'hare. Sometime the shuttle service can be slow. I often have to wait at the shuttle Depot at O'hare. The shuttle service... More 

Was this review helpful? Yes 1
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Thank you for choosing to stay with us. Yes, we do have more than 55,000 square feet of event space and accommodate meetings of all sizes. We're pleased to read that your conference went well. While we are very proud to be #1 on Tripadvisor, we are equally proud to be #1 within InterContinental hotels in North America in meeting... More 

Miami, Florida
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 1, 2012

Beautiful rooms with modern clean stylish designs. Great staff. Good restaurant pub. Airport hotels are usually nothing special, but this one is. Didn't have a chance to check out the area outside but all is good inside.

Was this review helpful? Yes
PKCook, Director of Sales at Loews Chicago O'Hare Hotel, responded to this review

Thank you for your feedback. Since our opening, we have aspired to be more than an "airport hotel". A rotating art exhibit with more than 200 pieces, excellent live indie rock and jazz in our Montrose Room, and a brand new Mediterranean restaurant - Fresco 21, combined with extensive event space, we are pleased that we met your expectations. Regards,... More 

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