We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Rosemont hotels

Loews Chicago O'Hare Hotel

4.5 of 5 Hotel   |   5300 N River Road, Rosemont, IL 60018 (Formerly InterContinental Chicago O'Hare)
Hotel website
Hotel amenities
Save Saved
You added Loews Chicago O'Hare Hotel to your Saves list
Loews Chicago O'Hare Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
86%
Ranked #2 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Luke M Thomaston, Georgia
  • Overview
  • Reviews (714)
  • Photos (262)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (129)
  • Location
  • More
Write a Review

714 people have reviewed this hotel

Traveler rating
    371
    241
    70
    25
    7
See reviews for
79
149
90
359
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Thomaston, Georgia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This property close to O'Hare is modern and provides a good base for a stay near the airport. The rooms are large enough, modern and quiet. The bathroom features a fantastic shower although there is little or no counter space to put any toiletries. The meeting space is abundant and the hotel staff is extremely attentive, especially the AV group.

Was this review helpful? Yes
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I am glad to hear that you found your stay enjoyable. We appreciate your feedback and comments on the attentiveness of our staff. We hope to see again very soon. Sincerely, Koba Bruce More

Rockville, Maryland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed for one night at Loews (Rosemont) and the room did not have the higher end amenities like a typical icon as Loews. There were molds in between of glass tiled shower, Carpet was very dirty and old, there was stain on the lamp shades and the area of a shower had dirty grout and caulking. This is not... More

Was this review helpful? Yes 4
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I’m very disappointed to hear about your experience at our property. Please allow me to reassure you that our standards of service and cleanliness are much better than what you have experienced. I sent you a private message and I... More

Rosemont
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is definitely one of the more comfortable and pampered stays I've had at a hotel in quite a long time. I travel frequently for work, but this was the first time my company utilized a Loews property since I started traveling. I was incredibly impressed with the cleanliness, courtesy, and overall experience at the hotel. Visually, the hotel is... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Koba B, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your visit at Loews Chicago O'Hare. I am thrilled that you enjoyed your stay. I appreciate the positive review and I hope to see back soon. Thank you Koba Bruce Director of Front Office More

Rosemont, Illinois
1 review
3 of 5 stars Reviewed 1 week ago NEW

Hotel is clean but not same experience we had it when used to be intercontinental. Don't book room with breakfast package '' toast your arrival'' front desk staff not aware of it . I paid $26 extra per day for breakfast that was declined! . When I spoke to front desk lady first day of arrival she said no breakfast... More

Was this review helpful? Yes
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your visit at Loews Chicago O'Hare. I am disappointed to hear that you had so many challenges with the package you booked. Please accept my sincere apologies for the confusion you experienced with the Front Desk and the elements included in your room package. Again, thank you for taking... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed at a lot of hotels over the years and the customer service and energy that the front staff (Basia and Gosia) brings to this Loews hotel really stood out to me. These two ladies turned me into a Promoter and I would highly recommend this hotel to other travelers.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I am glad to hear that you found your stay enjoyable. We appreciate your feedback and we will be sure to pass your comments along to the team members mentioned. We hope to see again very soon. More

Rosemont
1 review
5 of 5 stars Reviewed 1 week ago

Very pleased and will be a returning customer. Wish parking had a flat rate for guest. The staff was excellent and the hotel suit was modern, very clean and comfy. Location was perfect to enjoy the Rosemont area.

Review collected in partnership with this hotel

Was this review helpful? Yes
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I am glad to hear that you found your stay enjoyable. We appreciate your feedback and comments on the friendliness of our staff. We hope to see again very soon. More

Rosemont
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in the Loews Chicago O'Hare Hotel for 3 nights, all the staff are friendly and helpful. I was greeted courteously, received my room key promptly, room was clean, nicely set up. didn't realize I had a bar fridge until day 3 when I noticed a menu for the bar fridge. Free Wifi worked sufficiently and was easy to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I am glad to hear that you found your stay enjoyable. We appreciate your feedback. Next time you stay with us, please stop by the concierge desk for a green savings pass for the Fashion Outlets of Chicago. We hope to see... More

Algonquin, IL
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

At check-in I asked if I could get a one bedroom suite and the agent said they were sold out and I could not. So I checked their site and it would let me book 4 one bedroom suites. Such a shame to be treated this way. Wish this was still an Intercontinental. Looks like I need to find a... More

Was this review helpful? Yes 1
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I’m disappointed to hear about your experience. I sent you a private message regarding this stay. I would appreciate a few minutes of your time to further discuss if at all possible. I look forward to connecting with you. Once again, thank... More

Rosemont
1 review
5 of 5 stars Reviewed 1 week ago

Clean and quiet rooms even with the constant air traffic overhead. The entire hotel has fresh feel to it. Large bathrooms. The breakfast buffet is a not a good value in my opinion. Close to the convention center.

Review collected in partnership with this hotel

Was this review helpful? Yes
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! We appreciate the positive feedback regarding the appearance and cleanliness of our property. I am glad that you found your stay enjoyable. We hope to see you again very soon. More

Sydney, Australia
Top Contributor
80 reviews 80 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you are using this hotel before a flight and need some sleep, I would think again if you are booking in on a Saturday night. We had a 4 hour flight to LA and then a 16 hour flight to Sydney both scheduled for the next day and mentioned this, on our booking request and also when checking in.... More

Was this review helpful? Yes 2
Koba B, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I’m very disappointed to hear about your experience and the noise disturbance you experienced. I sent you a private message and I look forward to connecting with you personally regarding your stay. Once again, thanking for taking the time to provide us... More

Owners: What's your side of the story?
If you own or manage Loews Chicago O'Hare Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Loews Chicago O'Hare Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(11)
  • Room service(9)
  • Breakfast buffet(3)
  • Capital Grille(3)

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Road, Rosemont, IL 60018 (Formerly InterContinental Chicago O'Hare)
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Agoda, Tingo, BookingOdigeoWL, Booking.com, Priceline, Venere and Otel so you can book your Loews Chicago O'Hare Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont

262 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (234)
Viewed
Room/suite (87)
Viewed
Hotel & grounds (17)
Viewed
View from room (12)
Viewed
Bathroom (46)
Viewed
Business center/function rooms (3)
Viewed
Dining (8)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (8)
Viewed
Dining (6)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rosemont with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in Rosemont #2 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 
Number of rooms
556

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Loews Chicago O'Hare Hotel and other travelers.
1 question
A TripAdvisor Member

See all questions (1)

Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer