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Loews Chicago O'Hare Hotel

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5300 N River Road, Rosemont, IL 60018 (Formerly InterContinental Chicago O'Hare)
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Loews Chicago O'Hare Hotel
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Loews Chicago O'Hare Hotel
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874 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is located conveniently near the the airport with a shuttle that runs every 20m besides during the night. I found this out after being told it was 24hrs and 20min intervals. Also I was told the shuttle picked up and dropped off at the blue line every 20min which was also false as I walked back twice. I... More 

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Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We picked this hotel for a couple of reasons: close to the airport/with a shuttle (early flight out the next morning), a good experience at another Loews hotel in the past, and we a good price. The hotel was easy to find, close to O'Hare, and had 2 restaurants (McCormick & Schmick's and The Capital Grille) that were just steps... More 

Was this review helpful? Yes 1
Ann Arbor, Michigan
Contributor
17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 2 nights for a professional meeting. Pros: Attractive hotel, nice rooms, clean. Comfortable bed. Food at Fresco 21 was fine (albeit expensive, but not out of the norm for Chicago). Service was very good. Convenient parking structure attached to hotel. Very doable walk for my meeting, which was at the Hyatt. Price point for the Hyatt and other hotels... More 

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Scottsdale, Arizona
Top Contributor
132 reviews 132 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staying in this hotel for a business meeting, I couldn't be happier with the meeting planners" choice of location. This hotel has a lot going for it, and I would happily return here when I am in the Chicago airport area. Lots of shopping and dining options close by, plus an very good restaurant in the hotel. My room was... More 

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Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. How exciting to hear that you were happy with your meeting planners choice! We are very lucky at Loews Chicago O'Hare, as you mentioned we are we are in a great location. We are 10 minutes away from O'Hare International, steps away from The Fashion Outlets... More 

Mequon, Wisconsin
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We did the stay-park-and-go package which lets you stay one night and park your car with them during your trip, taking shuttle to and from O'Hare. Coming from Wisconsin, we would have been tied up in rush hour traffic which is never a great way to start your vacation, not to mention the additional two hours added to your trip... More 

Was this review helpful? Yes 1
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. It's great to hear that you were able to take advantage of the park sleep fly package. Not only are we 10-15 minutes away from O'Hare international, but our garage is safe and clean for your vehicle as well. I am glad you check in experience... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A nice room. Reasonably priced. Good service at the desk. A decent bar/ restaurant downstairs (which the staff admirably putting up with a pretty rude guest sitting near us). Everything we needed for an airport stop over, including an efficient shuttle service.

Was this review helpful? Yes 1
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. We are excited to hear that you had a good experience at the desk. Loews Chicago O'Hare is just minutes away from O'Hare International. Our complimentary shuttle services is available to and from the airport. Thank you for choosing Loews Chicago O'Hare and we hope to... More 

New York City, New York
Top Contributor
83 reviews 83 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are staying in Rosemont then this is a good choice. Great rooms, quiet, and comfortable. Nice bar and restaurant, but I only had breakfast here. Walking distance to many restaurants which is very convenient. Friendly staff and good service during my 3 day stay.

Was this review helpful? Yes 1
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. How exciting to read your review! We are happy that you found your room to be great, quiet and comfortable. Our bar and restaurant at Fresco 21, located int he lobby offer a great Mediterranean menu for lunch and dinner. They are also open for breakfast... More 

St Joseph, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The open shower is not functional for me. I don't like to freeze while I'm in a shower and not having a door is a deal breaker for me. Also, the walls are very thin and can hear everything including the laundry several doors down. It's a beautiful hotel with nice staff but I need a nice place to sleep... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes 3
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. I am excited to hear that you found our hotel to be pretty. I do apologize, if the room was not to you likeing or met your spectators. We do offer different types of guest rooms, some feature bath tubs, perhaps that might have been a... More 

Phoenix
Top Contributor
50 reviews 50 reviews
46 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I made a last minute reservation at the Loews Rosemont to support an early morning flight out of O’Hare. This is nice hotel however, in my opinion it was not the 5 star lux experience I’ve come to expect from the Loews brand. The check-in process was smooth enough; the staff that greeted us where polite but not very friendly... More 

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Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about Loews Chicago O’Hare. I am happy to hear your check in experience was smooth. I do apologize, for the front desk not being friendly or welcoming. Our hotel recently transitioned from Intercontinental to Loews a few months. Your feedback is very important and I will share it with our... More 

Franklin, Tennessee
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on an extended layover while traveling through ORD. I can't say enough good things about the service in general. I was very pleased by the shuttle service which offers 24 hour service back and forth from the hotel to the airport. Upon arriving at the airport, I called the front desk and they were able to easily... More 

Was this review helpful? Yes
Bernardo P, Director of Front Office at Loews Chicago O'Hare Hotel, responded to this review

Dear Paul, thank you for taking the time to write a review about Loews Chicago O’Hare. What a great way to start our day at Loews Chicago O'Hare with this amazing review! How exciting to hear that you had a great experience during your recent visit, our team will be thrilled to read your review. My apologizes, for the issue... More 

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