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Holiday Inn Express Chicago O'Hare

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6600 North Mannheim Road, Rosemont, IL 60018
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Holiday Inn Express Chicago O'Hare
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Holiday Inn Express Chicago O'Hare
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426 reviews from our community

Traveler rating
    133
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    82
    33
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Chicago O'Hare
See the most recent reviews
Berywn, IL
1 review
3 of 5 stars Reviewed March 27, 2013

I had stayed there with my boyfriend for a trip we had been on. The location was not terrible but I guess I was expecting more. The location was not bad either. But on the upside, they did have a pool which was nice and clean (as I have been to some that were terrible), they also had free breakfast... More 

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Kelly H, Thank you very much for filling out a review I truly do appreciate it. It is nice to see when customers point out staff members that really stood out while they stayed at the hotel. I will be sure to recognize Esmeralda for her efforts and ensure she reads the review you wrote. Is there a chance you... More 

1 review
5 of 5 stars Reviewed March 26, 2013

The stay was excellent. Had a long layover 14+ hours in Chicago and needed a hotel. It was a great experience: the beds were comfortable and the desk workers pleasant and willing to meet my needs. I never felt uncomfortable there. To note: if you are lucky enough to check in when Brittany and Esmeralda are at the desk, you... More 

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Ajlblaylock, Having a layover in any city for any amount of time is always tough and I am happy to see that we exceeded your expectation. I especially appreciate you recognizing Esmeralda and Brittany for their efforts. I will be sure to share your feedback with them and the rest of the staff. Thank you once again for the comments... More 

Wichita
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2013

We stayed here for 4 nights on a girls get-away trip over spring break in March. I don't know that I have ever been treated so kind in a hotel before. Jordan let us check in early and we were able to enjoy breakfast as well on our first day. Our room was spotless and quite large. Our room had... More 

Was this review helpful? Yes 1
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

lhill3514, Thank you so much for the kind review and the praises of Jordan. I know the staff works hard to ensure customers are satisfied and it is nice for them to be able to see that their hard work is paying off. I will be sure to share your review with Jordan and the rest of the staff. Thank... More 

1 review
5 of 5 stars Reviewed March 22, 2013

My experience at holiday inn express in Rosemont, illinois was very good. Very friendly staff. Especially the front desk. Very organized and helpful! If I ever come back to this area I willl definatly stay at the holiday inn. Great stay!

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Eferrante22, Thank you very much for the review we truly do appreciate it! I will be sure to share your feedback with the staff. Have a wonderful week!! Sincerely, Adam Miller More 

1 review
5 of 5 stars Reviewed March 20, 2013

Great hotel great staff and great choice. I come to this hotel atleast once a month when I'm in Chicago. And I have to say that it doesn't compare to any other locations. I always check in, in the evening and Esmeralda is always the one to check me in she always gives 100% guest satisfaction customer service. I'm always... More 

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

MrGeiger, WOW!!!!! Thank you so much for the great review I truly do appreciate it! I will be sure to share your feedback with Esmeralda and will make sure she is recognized for her efforts. We look forward to seeing you in the near future; have a wonderful day!! Sincerely, Adam Miller More 

Ostrander, Ohio, United States
1 review
5 of 5 stars Reviewed March 19, 2013

Best time ever at a hotel! Because the staff was so customer service oriented. Especially Brittany, she was super! The breakfast was good and quick to get us all out the door on time. We really enjoyed our stay. Looking forward to next time.

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Kevin B, Thank you so much for recognizing one of the staff members at the hotel. I will be sure to share your feedback with her along and the rest of the staff. We look forward to having you stay with us again in the near future. Have a wonderful rest of the week! Sincerely, Adam Miller More 

United States
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 17, 2013

We needed something close to the airport when our flight was cancelled, and this place was very nice. The van came quickly from the airport, the room was nice, and clean. There is a good restaurant nearby and the rates were good.

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Allison P, Thank you very much for the kind words I truly do appreciate it! I will be sure to share your feedback with the staff. Have a wonderful week! Sincerely, Adam Miller More 

Sydney, Canada
Top Contributor
108 reviews 108 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 25, 2013

After a flight was cancelled due to weather I was stuck in Chicago for a few days. Holiday Inn Express gave one of the best rates. With my voucher from the airlines it was $65 a night. Normally the voucher is only good for one night, but the manager happily let me keep the same rate for the 3 days... More 

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Stacia B, Thank you so much for the kind words and the extensive review! You captured everything about our hotel and the local area which I think is great for other customers to see. I will be sure to share your information with the staff. Thank you once again and please do not hesitate to let me know if there... More 

Bristol
Contributor
14 reviews 14 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 8, 2013 via mobile

Decent sized rooms and good service, the pool and fitness suite were good too. Handy shuttle bus to the airport and the breakfast was plentiful! A bar or restaurant within the hotel would have been handy as there's not much in walking distance to the hotel.

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

TheMinkette, Thank you very much for the kind words I truly do appreciate it. I will be sure to share your comments with the staff. I agree that it would be nice to have a restaurant on property and I can tell you the ownership has been looking into it. Thank you once again and have a wonderful rest of... More 

Toronto, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

My friend got me a room last minute since I arrived on the tail end of a storm and missed my bus. Check-in was super easy (which was lovely given how tired I was) and made all the more enjoyable by Justin S. It's nice to see a smile and a sense of humour at midnight. The room was neat,... More 

Was this review helpful? Yes 1
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Mo B, Thank you very much for the kind words I truly do appreciate it! I know Justin S will appreciate being mention in your review and I will be sure he as well as the rest of the staff sees your review. If there is anything I can do for you please do not hesitate to let me know.... More 

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