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All 16 Rosemont hotels

Holiday Inn Express Chicago O'Hare

3.0 of 5 Hotel   |   6600 North Mannheim Road, Rosemont, IL 60018
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74%
Ranked #11 of 16 hotels in Rosemont
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Nads82 Falls Church, Va
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346 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Falls Church, Va
Top Contributor
425 reviews 425 reviews
48 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had tempered my expectations coming to this hotel, but even those were not met. The front desk staff were not very friendly or welcoming. The hotel itself felt cheap. The rooms were dated and felt like I was staying in a dorm. The bathroom had not been thoroughly cleaned. I spent one short night here and would never return.... More

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Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Nads82, Thank you for your review I truly do appreciate it and know the only way we can improve is by having loyal guest like you letting us know. I am sorry you feel that my hotel gives the feeling that we are cheap but I can say we try very hard to upgrade and add new amenities to the... More

Dayton, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

Family trip. Wanted to avoid downtown hotels to save money. Glad we did. Staff: Outstanding! Accommodations: Better than I expected. Room: Clean! Other amenities were simply a bonus. Special thanks to Jordan who went above and beyond to help us out during our visit!

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Tony M, I love reading reviews like yours and happy the staff went above and beyond for you. Jordan does a wonderful job working with our customers and I am glad you recognized him and I can assure you he will be commended for his efforts. Thank you once again and hope you have a wonderful week! Sincerely, Adam Miller More

Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is a good place to stay near the airport. There are a few good restaurants within walking distance. They have a gym and large indoor pool. The staff is helpful. The airport shuttle is convenient. Parking is free. Breakfast is included in the room charge. The rooms are large and clean. The TV is large with HD channels.... More

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Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Omega Explorer, Thank you very much for the kind review I truly do appreciate it and will be sure to share your feedback with the staff. You highlighted all our amenities and looks like you were able to take advantage of most of them. Our breakfast is one of the best around and with the addition of an Oatmeal station... More

Harrisburg, Illinois
Contributor
20 reviews 20 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here again, but it was for business. I must say, since my last stay, everything has improved except for one thing. The beds are HARD AS CONCRETE! I actually think I would sleep better on concrete. As a matter of fact, just like my previous stays, I don't think I slept for more than a couple of hours.... More

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Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

N717JG, Thank you so much for the review and I am happy to see that you have seen a difference from the last time you stayed with us in 2010. We know we are not the newest hotel on the block but we pride ourselves on cleanliness and friendliness. This is actually the first I have ever heard about our... More

Zionsville, Indiana
Contributor
15 reviews 15 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Young lady managing the front desk, was one of the most kind and helpful hotel people we have ever met. She helped us find transportation one evening after a concert at AllState Arena, and without her, we absolutely would have been out of luck. If I could, I would give her an 11 on a scale of 1 to 10!

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Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Zville4, Thank you so much for the wonderful review and recognizing one of the staff members at the hotel. Esmeralda is very good at taking care of the customer and takes great pride in going the extra mile for each guest. I will be sure to commend her for her efforts and recognize her in front of her peers. A... More

Mexico City, Mexico
Top Contributor
102 reviews 102 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is the nearest to the OHare airport, so you can save minutes in a hurry. Rooms are ok, the service is good, my only complain is about the pick up shuttle, it is only every half hour, so you can be a long time waiting. Before your arrival call them to check where is the pick up area... More

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Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Brucemsn, Thank you so much for the kind review I truly do appreciate it and will be sure to share your feedback with the staff. We pride ourselves on customer service and know that is one thing that can separate us from our competition. My shuttle is almost always on time and though we only run every half hour you... More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed overnight at this hotel. After a long day travelling it was all we needed. The standard room and facilities and the standard breakfast in the morning. The hotel provides a half hourly shuttle to and from the airport/train station into Chicago. There are two Holiday Inns close together and the shuttle for the other one was the first... More

Was this review helpful? Yes 1
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Adrianne K, Thank you for the kind review I truly do appreciate it and will share your feedback with the staff. We are very convenient for people flying out or coming in from O’Hare. I am happy everything met your standards and I hope in the future you can stay with us and enjoy some of our other amenities. Thank... More

Chicago
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a wedding. Nice Penthouse views for the reception. Food was good. Hotel room was OK. Wall HVAC was rusting, windows had all failed seals, cloudy. Bathroom fixtures dated and a counter clearly 6" too low. Bed was nice. Hate the small HI pillows, hope the designer got fired. Nice large flat screen, fridge and microwave. Would stay... More

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Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

RonPatrick, Thank you for the review I truly do appreciate it and will share your feedback with the staff. I am happy to see that you enjoyed the wedding in the Penthouse, the staff, and our beds. We know we are not the newest hotel on the block and we do everything in our power to ensure we are one... More

Sacramento, California
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed March 12, 2014

Apparently this Hotel was not part of the Holiday Inn refresher that recently took place. Don't get the whole thing wrong--The lobby was modern/bright and clean. The rooms were something to be desired. The furniture & fixtures looked like they were new in the 80's; they were beat up and in desperate need of replacement. The carpet looked to be... More

Was this review helpful? Yes 1
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Favre440, Thank you for the review I do appreciate it and know the only way we can improve is by having guest like you letting us know. I am sorry you did not like the look of the hotel and will share your feedback with the management company. I do know that we have a lot of people who like... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 9, 2014 via mobile

My husband and I stayed here for the George Strait concert. The hotel is easily within walking distance. Not having to hassle with traffic was a plus. The hotel is nice. Free parking, internet, and breakfast. My only complaint was that there was almost no water pressure and no hot water. Not good! Especially since the price was steep.

Was this review helpful? Yes
Adam M, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Ashley H, Thank you so much for the review I am very happy to see that you enjoyed the parking, internet, breakfast, and proximity to the Allstate Arena. I am sorry that the water pressure and hot water gave you some issues. We normally do not have those issues so I will speak with my Chief Engineer and see if... More

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Additional Information about Holiday Inn Express Chicago O'Hare

Also Known As:
Holiday Inn Express Chicago o`Hare Hotel
Holiday Inn Express Chicago o`Hare Hotel Rosemont
Holiday Inn Express Rosemont
Holiday Inn Rosemont
Rosemont Holiday Inn
Address: 6600 North Mannheim Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Chicago O'Hare 3*
Official Description (provided by the hotel):
Welcome The Holiday Inn Express Hotel & Suites O'Hare Airport is located 5 minutes north of O'Hare International Airport with complimentary shuttle service. Interstates I-90, I-294, I-190 and I-290 have exits leading to the airport. We are also only 25 minutes from downtown Chicago. The Holiday Inn Express & Suites O'Hare is a brand new interior corridor hotel with 10,000 sq. ft. meeting space, conveniently located within walking distance to Allstate Arena and 2 miles from Donald E. Stephens Convention Center. Hotel features include complimentary smart start breakfast, wireless high-speed Internet access free to guest and local phone calls. The hotel has 243 guest rooms and 31 suites to accommodate any need. Enjoy our spacious and deluxe guest rooms and suites that are equipped with granite vanities in our bathrooms, clock radio/ MP3 compatible, pillow top mattress, work desk with ergonomic chairs, 27 inch television with free movie channels, pay-per-view movies and Nintendo games. Micro/ fridges in all suites and priority club floors. We invite you to use our 24 hour fitness center with state of the art workout equipment, our indoor lap pool and kiddie pool. Our Market Place is available for sundries, snacks and beverages 24 hours. The hotel's lobby includes a work area for your business use, with four computers kiosk, and complimentary high-speed Internet access for guest use. ... more   less 
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