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Hyatt Regency O'Hare

#10 of 16 Hotels in Rosemont
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9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
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Hyatt Regency O'Hare
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1,401 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency O'Hare
See the most recent reviews
Milwaukee, Wisconsin
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 4, 2012

I received the hotel on a Priceline bid, so I got a great rate. We stayed 2 nights. The hotel was easy to find and parking was not a hassle. The check-in process was smooth, and I was actually able to do this via kiosk. Our room was located int he "executive wing", which is on the backside of the... More 

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

We hope that you do stay with us again in the future. We would be happy to accommodate your request and have you enjoy a room in the main atrium, if that is your preference. Feel free to let us know prior to your arrival or during check in. More 

Wilmington, North Carolina
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 4, 2012

We loved this hotel!! Stayed here with our 3 year old son, who loved the elevator and escalator in the hotel. The rooms were great. Wi-Fi was complementary. Parking is an extra fee. There are good choices for breakfast in the morning either at the restaurant or in the Cafe in the lower level. Would definitely stay here again.

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

I hope your 3 year old son was also able to enjoy our new children's menu, focusing on organic, healthy and fun options. We hope to see the entire family again soon! More 

Cincinnati, Ohio
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 30, 2012

Hotel is big for an airport hotel and has all the amenities for a business traveler. Meeting staff was helpful and attentive, even though we were a small meeting compared to the other groups that were at the property. Catered food was excellent and far exceeded my expectations.

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

We strive to be the best big hotel for small meetings. We are absolutely delighted to share your review with the associates. Thank you kindly for taking the time to review your stay and meeting experience. We would love to host your meetings in the future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 27, 2012 via mobile

Great location. Easy access to airport and interstate. Very nice and clean. Good parking and plenty of it. Over 9 out of 10. I just wish it had a pool That the only reason it didn't get a 10 but it's a great hotel overall and very updated and new

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for taking the time out of your day to review our hotel. We are so glad that you enjoyed your stay and truly hope you have the opportunity to stay with us again. More 

Liverpool, Pennsylvania
Level Contributor
403 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed August 25, 2012 via mobile

Luck would have it when my Friday evening flight got cancelled the staff at United were grumpy. Then they gave my group each a comp room at the Hyatt. Wow great friendly staff clean rooms they were so friendly offering us anything we needed to make our stay more compfortable. Took a bad situation an made it more than bearable.

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

What a wonderful review that the associates were able to ease the troubles of a cancelled flight and unexpected delay. We would love to invite you to join us again, under planned circumstances, of course. More 

CHICAGO
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 23, 2012

I have stayed at his Hotel few times on my business trip. It has very good rooms , ammenities , good bar, awsome sushi restaurant in the lobby. The staff is very helpful and cooperative. This hotel is very conviniently located to CTA Blue train station going towards Ohare and to downtown chicago, I preffered something which would make my... More 

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

We are so glad to hear that you enjoyed your stay and plan to return! We happen to think the sushi is pretty awesome too! More 

Houston, Texas, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 22, 2012

I enjoyed the last 3 days at this beautiful hotel. First, the check-in was automated and very efficient. Mike at Concierge/Club was exceptional. He is First Class in customer service, very knowledgeable on places to go and what to see and seemed proud to be a Hyatt employee. The room was very clean and the food was delicious! I recommend... More 

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Mike will be very appreciative of your kind words, as well as the shuttle drivers and culinary team. We hope you will join us again soon! More 

Cleveland
Level Contributor
124 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed August 22, 2012

My father who travels out of O'Hare frequently insisted we stay here. We had a positive experience from "Steph" at checkin and also found the breakfast to be enjoyable with a very nice host and server. The hotel is a little older but rooms are redone with big flat screen TVs. My father insists on this hotel for O'Hare stays... More 

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

We are so glad that you took your father's recommendation and enjoyed your stay. I hope he is a part of our Gold Passport program and earning points fo rhis repeat stays. Thank you for taking the time to review our hotel. More 

Madison, Wisconsin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 19, 2012

I'm a cardiologist who came to Chicago for a job interview, 8/18/2012. I had called them the day before my arrival and they reassured me that they do have the basic hygiene stuff that ANY hotel always provides for free. Upon my arrival, I asked the front desk agent to provide me with shaving cream and razor, and I was... More 

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

I would like to first apologize for the inconvenience you experienced. I understand how frustrating that must have been for you. I wish to also thank you for your honest feedback. It is feedback such as yours that allows us the opportunity to improve service in the future. I sincerely hope that you will give us a second chance. More 

Antioch
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 13, 2012

I stayed here over the weekend, it was my second time at this hotel, and it is a nice hotel for the most part. The people are nice, the hotel is nice, its a great environment. There was even free Wi-Fi. The hotel would have gotten 5 stars from me had the room been clean. The one issue I had... More 

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

We are glad to hear that you enjoyed your stay, but disappointed to learn of the cleanliness of your room and service in the bar. I certainly hope that you will give us an opportunity in the future to serve you again and make up for the experience you had. More 

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