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All 16 Rosemont hotels

Hyatt Regency O'Hare

4.0 of 5 Hotel   |   9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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72%
Ranked #10 of 16 hotels in Rosemont
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed November 5, 2010
N9eav Cornwall
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964 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency O'Hare
See the most recent reviews
Deltona FLnes, Florida, USA
1 review
2 of 5 stars Reviewed November 16, 2010

Was there for a convention. Beware of HIDDEN FEEs. We drove and found out AFTER arriving that there was a $22 PER NIGHT parking fee. $10 per NIGHT internet fee too. and if you want breakfast, fork over another $22 per person.. So in reality, add $30 PER NIGHT to whatever your room price is. We stayed there because it... More

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HyattGuestRelations, Customer Service Representative at Hyatt Regency O'Hare, responded to this review

Dear ScrapTraveler: I am sorry to learn of your recent stay at the Hyatt Regency O’Hare. Could you please message us, the dates of your reservation, along with the first and last name of the reservation. I would be happy to further look into the issues you experienced. Sincerely, Nick B. – Customer Service Representative More

Cornwall
Top Contributor
206 reviews 206 reviews
37 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed November 5, 2010

Airline cancelled our flight and we got a ticket to stay here. It was very very late so I would have been glad of a hammock. First impression was poor as the courtesy bus never showed up at the airport, all the other hotels could manage to come by buy Hyatt..... nope. Got a lift with car rental bus in... More

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HyattGuestRelations, Customer Service Representative at Hyatt Regency O'Hare, responded to this review

Dear N9eav: Thank you for your review in regards to your recent stay at our Hyatt Regency O’Hare. I’m happy to hear you enjoyed the Hyatt Grand bed, we offer, in the guestrooms. I will pass your suggestion along in regards to the internet. We look forward to hosting you again in the future! Sincerely, Nick B. – Customer Service... More

London
Contributor
16 reviews 16 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 22, 2010

Was booked here because my meeting hotel (Hyatt Rosemont) was overbooked. Arrived after midnight (had called ahead to warn) but when I arrived the hotel was also overbooked so they moved me to the Hyatt Rosemont. That would have been okay (since my meeting was there anyway) but unfortunately, they needed me to move back to the O'Hare facility the... More

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HyattGuestRelations, guest relations associate at Hyatt Regency O'Hare, responded to this review

Thank you for taking the time to post your experience. I'm glad our staff was able to make the transition of switching hotels smooth and was able to make the rest of your stay enjoyable. We look forward to seeing you again soon! Chrissi R.- A Guest Relations Associate More

Indiana
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2010

decent location and a neat looking lobby. The rooms, like other reviewers have mentioned, are somewhat subpar. Not exactly a Days Inn but no semblance of luxury either. I figure they keep enough of the rooms full because of location, don't feel like they have to spend on renovations.

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Grand Rapids, Michigan
1 review
2 of 5 stars Reviewed October 12, 2010

Our stay at the Hyatt Regency in Rosemont Illinois was pretty awful. It began with a bell hop rubbing his fingers together in the age-old "gimme more money" hand gesture you associate only with very bad gangster movies. The visit continued to be uncomfortable, unwelcoming and cold due to the size of the room, shower and closet. The front desk... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency O'Hare, responded to this review

Thank you for the feedback regarding the Hyatt Regency O’Hare. We were disappointed to learn that your stay with us was not to your liking. However, we are excited that we were able to communicate with you through Tripadvisor to give Hyatt another opportunity to make things right. Again, thank you for your feedback and we look forward to welcoming... More

Los Angeles, California
Contributor
14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 9, 2010

First it was a slow and unorganized check in process. If you get there at ‘rush hour' prepare to wait. Then upon arriving in room found it very dingy and poorly lit. Lighting consisted of several lamps spread about the room, with several not working. Overall a depressing feeling. Furnishings are stylish with a ‘mod’ theme but dated. The carpet... More

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Sammamish, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 9, 2010

So first with the good things about this hotel 1) Location, less than 5 minutes from O'hare. I use this hotel as a staging hotel for flights frequently. 2) Lobby/Bar/Resturant area, excellent. Modern, well remodeled, great feel, and easy to unwind in. 3) Fitness center, excellent, newer equipment. Difficult location though. From the main tower you have to walk by... More

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Hinckley, Ohio
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 26, 2010

I liked the hotel location, near O'hare, trains and buses. Clean, contemporary. Stayed for 3 days and nites. $60 plus tax and fees on Priceline deal. This is a "no free extras" hotel. No free internet. No free parking ($22 per nite), no free breakfast, no free coffee. But a nice hotel. Stayed in a rounded room on 11th floor... More

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HyattGuestRelations, Customer Service Representative at Hyatt Regency O'Hare, responded to this review

Dear fyiforburns: We’re happy to hear you enjoyed your visit with the Hyatt Regency O’Hare. I’m glad you enjoyed the cleanliness and view of downtown Chicago, from your room. Thank you for the feedback on the lounge chairs in the guestrooms. I’m glad the room was quiet, despite the airplanes around the property. We look forward to your future visit!... More

Pittsburgh
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 26, 2010

With a hotel very close to Chicago O'Hare International Airport, I was expecting a nice "convention" hotel with the standard issues I have faced in other hotels. I had made a mistake with the length of my reservation, I wanted it longer and couldn't get it fixed over the phone easily. With my travel foggy brain, I asked the front... More

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HyattGuestRelations, Customer Service Representative at Hyatt Regency O'Hare, responded to this review

Dear always_economy_class: We’re glad to hear you enjoyed your stay with the Hyatt Regency O’Hare. I’m glad the front desk was able to assist you in gaining the extra night you were trying to obtain. It sounds like you enjoyed the restaurant and lounge. Hyatt takes pride in hiring world renowned chefs at our properties. I’m glad you enjoyed the... More

Green Bay, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2010

Called to make a reservation and only had my debit card with me. The agent told me there wouldn't be any charges until I arrive at the hotel. When I got my confirmation e-mail I read the fine print and found that it said I would need to pay for 1 night stay up front and cancel at least 3... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(16)
  • Executive wing(10)
  • Convention center(4)
  • Glass elevator(3)

Additional Information about Hyatt Regency O'Hare

Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Reservation Options:
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel

270 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Rosemont #1 Best Value Hotel in Rosemont #6 Romantic Hotel in Rosemont #7 Business Hotel in Rosemont #8 Family Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
Number of rooms
1101

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