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All 16 Rosemont hotels

Hyatt Regency O'Hare

4.0 of 5 Hotel   |   9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare

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Ranked #8 of 16 hotels in Rosemont
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed August 3, 2011
REEMaryland Maryland
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency O'Hare
See the most recent reviews
San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 5, 2011

I stayed there for the Memorial Day weekend with a so-so price. The hotel provided me with a king-sized bed with a pizza shaped room. I noted a lot of United Airlines crew and mis-connected passengers stayed there. When I check-out, I noted that they charged me $28 each day for parking in which I never used. I complained to... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

I apologize for the mistake with your bill and can blame it only on human error. I sincerely hope that the manager who assisted you was able to respond quickly and efficiently. Due to our convenient location near the Stephens E. Convention Center, O'Hare airport, Rosemont CTA Blue line stop, the Hyatt Regency O'Hare does have a standard overnight self... More

Maryland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 3, 2011

Service: I was particularly impressed with the front desk service. Someone approached me before I got to the desk, asked how she could help, then promptly checked me in. Similarly, on check-out, a gentleman was standing out front of the desk with an iPad. He checked me out on the iPad and retrieved my final bill from behind the counter.... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for staying with us and for your feedback. I am delighted to share your comments with the staff, in particular with the front desk team. We hope that you are able to return with your daughter for a future visit. Best Regards, Nicole Casey Nicole.Casey@Hyatt.com More

Toronto
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 30, 2011

Had a one day meeting here. Very convenient for the business traveller. Took the free shuttle over from O'Hare, about 10 minutes away. Check in was smooth in the attractive atrium lobby. Stayed in the "Executive WIng", which probably would not recommend. It is a walk back to those floors and the rooms were fairly standard. In particular the toilets... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

I am so sorry to hear that you did not enjoy the Executive Wing. Please feel free to contact me directly and we would be happy to add notes to your reservation history that you would prefer a guest room in the main atrium should you visit us again. I also wanted you to know that we can accommodate all... More

Ludington, Michigan
Top Contributor
63 reviews 63 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 29, 2011

Very conveneient, especially in inclement weather as the walkway connects the convention center. The hotel was updated a few years ago and is very nice. Be careful of the room service menu. A small (3 cup) pot of coffee with breakfast is $10.50!

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for your comments. I'm so glad to read your comments about the recent renovation. In addition to In Room Dining, we also have Perks available from 4 A.M. until 2 A.M which sells coffee, lattes, espresso, and more. We hope you will visit us again soon! Nicole Casey Operations Training Manager Nicole.Casey@Hyatt.com More

Mequon, Wisconsin
Contributor
12 reviews 12 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 28, 2011

We stayed here one night as we had an early morning flight out of O'Hare and didn't want to worry about Chicago rush hour traffic. The room was clean and comfortable and well-furnished. We had breakfast in the hotel restaurant where the typical breakfast fare was good and the server was very friendly. We left our car in the parking... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

I'm delighted to read your review and hear that you will join us again! The 24 complimentary shuttle to and from O'Hare Airport is quite convenient for travelers. I will pass your comments on to the departments. We also serve breakfast as early as 4:30 A.M. though In Room Dining so you can catch even the earliest of flights after... More

Orlando, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2011

I stayed here for 3 nights and it was very comfortable, clean and had nice amenities. I will stay again.

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency O'Hare, responded to this review

Thank you for taking the time to provide feedback on your recent stay. I am thrilled that you enjoyed your stay. I am glad you found our property to be very comfortable and clean. Your recommendation is greatly appreciated. We look forward to welcoming you back to Hyatt in the future. Brock S. – A Guest Relations Associate More

TO
Top Contributor
60 reviews 60 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 28, 2011

We arrived in ORD early, and fortunately, we were able to check into our rooms in the morning. Very thankful for that. The free shuttle to the hotel was quick and easy. Check-in was also quick and easy. The interior architecture was quite interesting. Nothing I've ever seen before, like a hanging garden of sort. We got one of the... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for staying with us and taking the time to give us some great feedback. In addition to the style of guest room you stayed in, we also have guest rooms with full bathtubs. I am pleased to hear that you found check-in quick and easy and enjoyed the name brand toothpaste. Nicole Casey Nicole.Casey@Hyatt.com More

Carrollton, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 21, 2011

We went to the Hyatt for 3 nights for a show at the convention center. It's my 4th time at this hotel, and I like the rooms and the general hotel a lot. We blew the fuse to our room having two hair dryers going at the same time, which was our fault. They sent a friendly man up immediately... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for the kind feedback regarding your most recent stay. We appreciate your repeat business and look forward to the opportunity to see you in the future. We strive to exceed your expectations and I am delighted to hear we did so. Best Regards, Nicole Casey Nicole.Casey@Hyatt.com More

Dallas, Texas
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 18, 2011

My husband and I went to Chicago just for the weekend. We came in late Friday night and left early Sunday morning. This hotel was just perfect for us. The free shuttle from the airport got us to our very nice, modern, clean, comfortable room, in less than ten minutes so that we could fall asleep after our long evening... More

Was this review helpful? Yes 1
HyattGuestRelations, guest relations associate at Hyatt Regency O'Hare, responded to this review

We're thrilled you enjoyed your stay at our hotel. We're excited you were able to use our great location to the best of it's abilities. Our hotel is just four blocks from the L train, the quickest way into Chicago. We hope to welcome you back for your next trip into the Windy City! Chrissi R.- A Guest Relations Associate More

Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 12, 2011

Adequate to crash in for the night. A few glitches: A few things were broken: lamp, TV internet keyboard, but staff replaced them. There was something fishy with the thermostat. Safe is tiny -- laptop did not fit. The airport shuttle schedule is meager -- once an hour. And $10 to use WiFi is off-putting.

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Hotel Summarization (Beta)

What travelers say

  • Very nice(16)
  • Executive wing(10)
  • Convention center(4)
  • Glass elevator(3)

Additional Information about Hyatt Regency O'Hare

Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Green Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel

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