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All 16 Rosemont hotels

Hyatt Regency O'Hare

4.0 of 5 Hotel   |   9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Ranked #10 of 16 hotels in Rosemont
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A recent review
4 of 5 stars Reviewed June 6, 2012
dlynnsor Salt Lake City, Utah
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1,004 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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There are newer reviews for Hyatt Regency O'Hare
See the most recent reviews
Salt Lake City, Utah
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 6, 2012

Have stayed here several times over the years for business conferences. I like the free, big, goes-often shuttle from the airport. Friendly, professional staff at the hotel. As others point out, the lobby area is always busy--even crowded--with many events going on. The lay-outs/meeting rooms are hard to find (even after having been there several times). I miss the pool... More

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for sharing your feedback! I am so glad that you'll be back because if you do get some free time from your meetings, you have to check out "The Park at the Rosemont." We are so excited to be less than a mile from all that will be there, including a comedy club, bowling alley, shopping mall, and... More

Kansas City, Missouri
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 3, 2012

The Plus: Free shuttle from O'Hare, decent price for Chicago, Extremely friendly staff, early check-in upon request. The Cons: Someone else's toenail clippings on the floor in my room, old towels, always leftover remnants from rooms in the hall whether housekeeping leaving dirty linens to be picked up, room service, a vacuum that hung out for 24 hours. NOISE! You... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for taking the time to share your feedback. I am delighted to hear that you thought the staff was extremely friendly. Unfortunately, the level of cleanliness you experienced was not up to standards. I sincerely apologize for that and can assure you that this will be addressed. Warm regards, Nicole Casey Operations Training Manager Hyatt Regency O'Hare More

Valrico, Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 31, 2012

My fiance and I stayed just one night after a long weekend with my family south of the city. I was very surprised at how dirty the hotel, and our room was. The lobby is very nice and the rooms look trendy, however the amount of dust on practically every flat surface in our room was quite disappointing. The lobby... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

I am truly sorry that you were given incorrect information and the cleanliness of the hotel was not up to standard. I can assure you that these areas will be addressed. I sincerely hope that you will give us another opportunity in the future to show you the Hyatt Touch. Best, Nicole Casey Operations Training Manager Hyatt Regency O'Hare More

Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 31, 2012

Stayed here two nights for an Army seminar. The room was a bit small, but clean and pretty nice decor. The common area was very noisy because of so many different events going on, but at night the noise was not a problem. We were here in April so it was still pretty cold out, so were weren't willing to... More

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Thank you for staying with us! You'll have to join us again soon because there will be so much to do in the nearby vacinity of the hotel! Check out "The Park at Rosemont" for a complete list! We hope to see you again soon. Best, Nicole Casey Operations Training Manager Hyatt Regency O'Hare More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed May 29, 2012

Unfortunately, I missed my connection to Copenhagen and I had no place to stay. SAS was kind enough to provide me with a discounted stay here. Out of all ORD hotels, I find this property superior. In addition, the foyer is comfortable considering the large space, one never has the feeling of over crowding. The bed was incredibly comfortable, bathroom... More

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

I am so glad that during a difficult time, when traveling plans suddenly change, you were able to relax and enjoy your unexpected stay with us. I sincerely thank you for your feedback and hope we get to see you again, this time for planned reasons, of course. Best, Nicole Casey Operations Training Manager Hyatt Regency O'Hare More

Illinois
Top Contributor
81 reviews 81 reviews
60 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 24, 2012 via mobile

We stayed here for one night before flying to Orlando & the hotel was satisfactory. They had a convention going on when we checked in & it was very noisy! The front desk person was very professional & polite when checking us in. We booked this hotel through Parksleepfly.com & got a great rate for the one night, but will... More

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Senior Contributor
26 reviews 26 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2012

I stayed here for a conference, and the hotel was a pleasure. The food at O'h was excellent and the staff were very nice and friendly. I would stay again in a second. My room was in the executive wing, and was very quiet and clean.

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

We would love to see you again! Our culinary team will certainly appreciate the feedback regarding the food you enjoyed in O'H American Grill. Looking forward to your return, Nicole Casey Operations Training Manager More

PUERTO RICO
Contributor
16 reviews 16 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 22, 2012 via mobile

Nice for a metting if you want to stay near the airport. Red Bar is a plus, room is OK, small bathroom and smaller shower. Rooms were clean, staff is friendly.

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Brisbane, Australia
Top Contributor
65 reviews 65 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 20, 2012 via mobile

We arrived late in the evening and after a very easy check in we were taken to our room in the executive wing. There was dirty linen on the floor near the entryway as we entered the room, the bellman was horrified and whisked it away quickly before getting us a credit on the room. The room was large, we... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 19, 2012 via mobile

I stay at this hotel at least once a year and I always have a good experience. I normally get to stay in the Executive Wing, which I love because the normal rooms have very small ledges around the sicks and it is hard for me to get ready. However, the Executive Wing has a large counter :)

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review

Your repeat business is greatly appreciated. I hope that we are able to accommodate all of your requests. Should we be able to assist you further, please do not hesitate to let us know. Best, Nicole Casey Operations Training Manager Hyatt Regency O'Hare More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(16)
  • Executive wing(10)
  • Convention center(4)
  • Glass elevator(3)

Additional Information about Hyatt Regency O'Hare

Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency O'Hare 4*
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Rosemont #1 Green Hotel in Rosemont #6 Romantic Hotel in Rosemont #7 Business Hotel in Rosemont #8 Family Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
Number of rooms
1101

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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