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Hyatt Regency O'Hare

#10 of 16 Hotels in Rosemont
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9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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1,416 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency O'Hare
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Rosemont, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel with excellent customer service. The staff went out of their way to be sure that our stay was very pleasant. The suites are very comfortable and spacious. Everything was exceptionally clean and well maintained.

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Cologne, Germany
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 1 week ago

Not what I would expect from a hotel in this category and price class. When I arrived, around 30 people were waiting in line and only two agents handling the check-in, one of which was a trainee. At my room, there was still clothes the previous guest had forgotten The biggest disappointment was the noise inside the room. There is... More 

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Miami Beach, Florida
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Hyatt Regency O'Hare for two nights on a recent business trip. Physically, the Hotel itself is everything you expect: big grand lobby, interesting architecture, good big lobby bar. Service-wise, it disappointed. Housekeeping was a disaster - although they made the bed, they left out the ironing board and didn't clear away an empty beer... who knows... More 

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new cumberland, United States
1 review
5 of 5 stars Reviewed 1 week ago

very comfortable, no problems, nice rooms. the garden atmosphere with all the plants was relaxing. close to convention center & dining options. nice balcony to see fireworks. check in was fast. that's pretty much it...

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North Chicago, Illinois
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

This was only for a one-night stay but we experienced issues with valet parking, check-out, and the two dining/bar restaurants we visited. It took us fifteen minutes to get valet parking (at $35/night). Our dinner at the Red Bar took two hours because the service was so slow and our server was barely friendly. Our breakfast at the casual restaurant... More 

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New Bern, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Check in was over 30 minute wait. TV didn't work, no one came to fix it even after calling. Food and drink highly overpriced, tasted terrible. Noise level was unbearable. Gym equipment didn't work. Coffee tasted like dirt, food tasted like cardboard. Incorrect charges from check out to bank account charge. Overall terrible experience.

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Sugar Land, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel for a one/two night stay if you are wanting to shop in chicago and not pay top dollar by staying in the city. Only issue I had was with the valet, but the hotel has great architecture, decent room size, and it was quiet at night -- which is very important to me.

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1 review
5 of 5 stars Reviewed 1 week ago

This was a birthday trip. I was traveling solo and had never been to Chicago. I chose to stay out of the city close to the airport since I was new. I chose this hotel because of the complimentary shuttle service to and from the airport and the free shuttle service to the L train. It was close to the... More 

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Redlands, California
1 review
5 of 5 stars Reviewed 1 week ago

I had a great stay July 15-18. Nice hotel, good customer service,good food in both the restaurant and bar. Comfortable bed and pillows. Atttended the Pampered Chef Convention and this was a 5 star hotel. Much better hotel than some of my friends had.

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Quick check in and courteous staff. The dining experience was wonderful and again very courteous. The room was clean and ready when we arrived even though we arrived early. We enjoyed stay ethos hotel.

Review collected in partnership with Hyatt Hotels

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