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Hyatt Regency O'Hare

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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665 reviews from our community

Traveler rating
    205
    252
    108
    62
    38
See reviews for
Families
79
 
Couples
113
 
Solo
92
 
Business
294
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Itasca, Illinois
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 8, 2013

i went her for a wedding, the place is amazing, but a bit pricey, parking is a bit crazy too if you dont get their early, i wish they have multiple entrance so that we can get in easier from the parking garage in the back. the bars kinda of closed early even though it was a big conference along... More

Was this review helpful? Yes
See 6 more reviews by Ajay P for Rosemont
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 11, 2013

Thank you for the five star review! We are thrilled that you enjoyed the wedding here with us. We appreciate the feedback and will be sure to share with the bar maanger. More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 8, 2013

Did not clean the room, I even called and asked for service before dinner. When I came back adn it was not done I called and asked why. They said it was marked as already being cleaned. No one bothered to come and look.

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 11, 2013

I am truly sorry that we did not properly service your room. We lost communication and I can assure you that we will follow up. If you would like to contact the hotel directly so that we can learn more about the details surrounding your stay dates, room number, etc.; we would greatly appreciate having the opportunity to address the... More

Wyoming
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 7, 2013

I stayed at the Hyatt Regency for 2 nights this month during a training conference. It is a very nice hotel and is really wonderful for a work meeting or conference. My room was very comfortable and clean and quite well accommodated. The noise from the hall did travel into my room a bit but I was located in a... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 11, 2013

The floor to ceiling wall of windows is my personal favorite room type also. We are delighted you enjoyed it! Thank you for reviewing our hotel and we look forward to seeing you in the future. More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2013

I've stayed at this hotel many times and let me say it has almost always been a great experience.The workers are very accommodating minus one or two jerks here & there. The rooms are always clean & surprising quiet being that it is right next to ohare airport. I love the location of this hotel because its right in walking... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 9, 2013

Thank you kindly for both the loyal repeat business and also the feedback shared. We hope that you will reach out to us directly regarding the associates who did not provide you with the Hyatt Touch. We would appreciate taking this back to them, as a training opportunity. We look forward to you joining us again! More

Valparaiso, Indiana
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 5, 2013

My husband stayed here to take advantage of their park, sleep, fly offer. It is a great deal considering the cost of parking at O'Hare. We got a reasonable room rate with two weeks of covered parking included. The staff was very accomodating and helpful and we did not have to wait for a shuttle. Such a deal!

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 9, 2013

We are so glad that you and your husband are so satisfied with your stay. With our 24 hour shuttle, we can accommodate all of our guests, from red eyes to delayed flights. We look forward to you two joining us again! More

Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 4, 2013

I had to fly out of country 2 days earlier than expected, so I got this hotel for my wife and two kids. I stayed one evening and they stayed 2 more. FYI -Parking is $22 a day for guests. The restaurant was closed every day, so there was no where for my family to eat without running across busy... More

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 9, 2013

We are so sorry that we were unable to accommodate the needs of your family. We appreciate your honest feedback and will certainly use it to better our service towards families in the future. We hope that you will give us another opportunity in the future. More

Karachi, Pakistan
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 3, 2013

It was my first time in Chicago and the reason to chose the hotel was that it was close to my work place. Coming from Hyatt Dulles (my last review) this hotel was much better. Although an old building but rooms were nice and spacious. One thing which put me off that the bathroom sink wasn't working properly upon looking... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 9, 2013

I am truly sorry that you encountered problems during your stay. I can assure you that your feedback will be shared, so that we can work to resolve this from happening in the future. I sincerely hope you will join us again, giving us another opportunity. More

Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 1, 2013

Excellent top notch hotel, shuttle service on time easy to catch. Covered parking for 14 days Great restaurants. Check in easy, very nice people. Rooms nice. Just high class hotel. Parking in ramp. Constant running shuttle and very clean and professional. Airport pick up very timely

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 3, 2013

Thank you so much for sharing your review. I can only hope you will consider us again when traveling in and out of O'Hare International Airport. More

Paris, France
Top Contributor
79 reviews 79 reviews
69 hotel reviews
Reviews in 59 cities Reviews in 59 cities
322 helpful votes 322 helpful votes
4 of 5 stars Reviewed March 29, 2013

This review is about the HYATT REGENCY O’HARE, 9300 Bryn Mawr Av., Rosemont, IL First exercise caution when boarding the hotel shuttle from ORD since there are actually two HYATT REGENCY properties nearby and grumpy drivers may not be of great help directing you to the hotel you booked. Check-in was a little bit long (almost 5 minutes) on this... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 3, 2013

Thank you for taking the time to write a review. I can only hope that you will join us again and we will be able to exceed your expectations. More

Grand Cayman
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 28, 2013

I stayed here on business while attending a conference in the convention center next door. The hotel was convenient for the conference due to the covered (and heated) walkway which leads directly to the convention hall. This was a major plus for me since it was freezing February and I had lots of stuff to transport from the hotel to... More

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 3, 2013

I am terribly sorry for your experiences at our restaurant and bar. I would truly appreciate it if you would contact me directly so that we can address the individuals. I hope to hear from you soon. Warm regards, Nicole Casey Operations Training Manager nicole.casey@hyatt.com More

 
 
Hyatt Regency O'Hare
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Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Convention center(10)
  • Executive wing(10)
  • Front desk staff(3)
  • Glass elevator(3)
  • Flat screen TV(3)
  • Room service(3)

Additional Information about Hyatt Regency O'Hare

Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#10 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel

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Hyatt Regency O'Hare
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