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Hyatt Regency O'Hare

#11 of 16 Hotels in Rosemont
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9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Park, Sleep, Fly
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Hyatt Regency O'Hare
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Hyatt Regency O'Hare
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1,177 reviews from our community

Traveler rating
    365
    462
    199
    93
    58
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143
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132
550
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel due to its park and fly option. The check-in procedure was quick and efficient with the self-service kiosks and the accommodations were comfortable. But what we found that set this hotel apart from others is the way the shuttle driver and the parking supervisor treated the customers. I don't know the drivers name but I... More 

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Top Contributor
150 reviews 150 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Gorgeous hotel with a marvelous staff BUT it is literally at the airport and right in the flight patterns so you hear all the flights 24 hours a day. They provide a sound machine to help mask the noise, but it can get loud. Try and get a room the farthest away from the runways and that helps a lot.... More 

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Ithaca, New York
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Decent clean hotel. Stayed on the regency flor. Snacks in the evening were good. Not good sound insulated against thenois of planes landing. Shows its age. Would probably lokfor a newerhotel hexttime I am stuch at O'Hare.

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Colleen at the desk was fantastic. She laughed at our jokes and ultimately did something that will make us stay here in the future. She made our brief stay very memorable and is why I'm sharing this with her general manager will be reading this! We noticed she had a key pin notarizing her service and would like to see... More 

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usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband daughter stayed at this hotel in Jan and were charged incorrect room rate. At checkout my husband pointed out that the room rate is incorrect. Instead of fixing it right then and there the checkout agent told him to call 800 customer service line. When we called the customer service they were extremely rude and would not correct... More 

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Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel lobby area is clean and attractive, the front desk and bell hop people are very nice. Valet parking is ridiculously expensive, and even self park is crazy expensive. The rooms are just ok, and the walls between rooms are super thin!! We could practically hear the people next door breathing! The Oh restaurant was also just ok and... More 

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Davenport, Iowa
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Flew in late and night staff at check in were not very helpful. Put me in "executive wing" which was low quality, small and noisy. Reserved a king room but Had stairs to go up to get there with large luggage and was not offered bell service to assist. So, was put in double bed room. Not Hyatt quality service... More 

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Green Bay, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel for park and fly. This was our second time at the hotel for park and fly - great value and everything went seamless. We'd stay here again in a heartbeat if we fly out of O'hare again. Nice staff. Clean hotel. Timely transfers.

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Boston, Massachusetts, United States
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a meeting at this Hyatt this month. Previously, we had stayed at the Lowe's (formerly Intercontinental) which was much better. The Hyatt is larger, but it is closer to the flight path, and at least for my room (806) was not as well soundproofed. The room itself was well-appointed, the staff were terrific. The food provided for breakfast... More 

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wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a Park, Sleep & Fly. Hotel was beyond our expectations. Clean, modern and the staff was super friendly. Covered parking, well appointed rooms and a nice entertainment and food selection late in the evening. Great location and an on-time shuttle to and from the airport. Although it was close to the airport and the noise on our balcony was... More 

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Hotel Review Summarization

What travelers say

  • Very nice(16)
  • Executive wing(10)
  • Convention center(4)
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