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Hyatt Regency O'Hare

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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665 reviews from our community

Traveler rating
    205
    252
    108
    62
    38
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Families
79
 
Couples
113
 
Solo
92
 
Business
294
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Toronto, Canada
Top Contributor
118 reviews 118 reviews
51 hotel reviews
Reviews in 62 cities Reviews in 62 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW

I have to say that I think this is the nicest airport hotel that I have ever stayed in. I paid a meeting rate of $155 plus taxes for a total $175 for one night. The shuttle arrived in a timely manner and it was less than a 10 minute drive to the hotel. The lobby was beautiful, the restaurant... More

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2013 NEW

First of all, the good. The building was aesthically pleasing, with a friendly staff. with convenient bars and restaurants. But smokers beware, the 'designated' smoking area was also the dog walk area. Now the bad. Let me begin by explaining that my husband lost both of his legs while serving in the military and is now confined to a wheelchair.... More

Was this review helpful? Yes 1
Silver Spring, MD
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 21, 2013 NEW

Stayed here one night for business. Very convenient to the airport, it's a standard Hyatt with clean, functional rooms. Bed and pillows were comfortable. Bathroom is tiny but functional - small shower, no tub. I don't know why Hyatt doesn't invest in shower heads or towels like their competitors, but these are very average. Nice gym with both cardio and... More

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Racine, Wisconsin
1 review
2 of 5 stars Reviewed May 19, 2013 NEW

Since mid 2000, my significant partner and I would stay at this hotel for Anime Central. Because we enjoyed our previous stays, we could never imagine staying elsewhere and is always determined to get a room here. As usual, our stay was excellent until Sunday morning where I had an altercation with an employee whom I thought was a staff... More

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Woodland Hills, CA
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed May 18, 2013 NEW

I guess I should have had lower expectations when coming here, but I didn't. And subsequently, was disappointed. The Hyatt and I got off on the wrong foot from the get go at check in. The front desk clerk could not find my registration and told me there was no record of a reservation and flippantly said that they were... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 23, 2013

We were so disappointed to hear about your stay. We sincerely apologize that we were not able to provide you with the service that we try to always provide to our guests. We would love to address your concerns and welcome you back in the very near future. Your honest feedback is essential for us to continue to improve the... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 17, 2013

I booked 3 rooms for 1 night at this hotel for my business partners from out of the country. When we checked in we expected large 2 queen bed rooms as photos on their website but what we got was very small, yes, about 150-200 square foot rooms with bathrooms as small as, well, you can barely turn around with... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 23, 2013

I am truly sorry that you encountered problems during your stay. I can assure you that your feedback will be shared, so that we can work to resolve this from happening in the future. The current layout of our hotel is built on the idea of two "towers." We have 1,096 rooms in our hotel but they are split between... More

Chevy Chase, Maryland, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

This Hyatt is just off the freeway near O'Hare Airport. It is not an exotic location for walking to Downtown attractions, but is much less expensive and all the cool Downtown stuff is a short "El" ride away. I find the enormous open space and greenery in the main lobby very soothing and refreshing -- it is a great place... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 14, 2013

Jeffrey U, thanks for the great review of the Hyatt Regency O'Hare! We agree that our atrium is outstanding and the fresh greenery in our lobby is something that we're very excited to have. The "El" train is a great and convenient way to reach downtown while you're staying with us. We look forward to your return to the Hyatt... More

Baton Rouge, Louisiana, United States
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2013

Hyatt has always been an odd brand to me, relatively nice properties with a Motel 6 service and amenity set. Example: this O'Hare Hyatt is a nice place, beautiful lobby and bar, nice conference rooms, etc. Very nice television features and comfortable beds. Yet it has thin towels and a bathroom from 1970 and dated rooms overall. Conference facilities are... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 13, 2013

Bradley A, Thank you so much for your feedback on our hotel! To accommodate the needs of everyone we serve, 1% of our guest rooms are smoking rooms; which equals to around 9 rooms here at our hotel. When we are sold out, sometimes we are unfortunately dealt with the situation where we have to put a guest in a... More

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

Attended a conference here with about 900 colleagues. The hotel was nicely decorated. Beds were comfortable. Housekeeping and food service did an excellent job. Looking forward to going back next year.

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 8, 2013

Thank you so much for your great feedback on your stay at the Hyatt Regency O'Hare. We look forward to seeing you again in the future! More

Ohio
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 27, 2013

My last five trips to Chicago have had me spending 100% of my time in the O'Hare area. I loathe the Rosemont area and the exterior of the Hyatt Regency O'Hare is just as cold, ugly, and forgettable as it's surrounding buildings. But once you step inside the Hyatt Regency O'Hare, you forget you're in purgatory and instead in one... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 30, 2013

We truly apprecaite that the Hyatt Regency O'Hare is your first choice when in the Rosemont area. We are proud of the $64 million "facelift" we had a few years back and glad you enjoy it as well. As for the Rosemont area, there have been many additions within walking distance of the hotel that you may enjoy, including a... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Convention center(10)
  • Executive wing(10)
  • Front desk staff(3)
  • Glass elevator(3)
  • Flat screen TV(3)
  • Room service(3)

Additional Information about Hyatt Regency O'Hare

Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#10 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel

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