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Hyatt Regency O'Hare

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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658 reviews from our community

Traveler rating
    204
    251
    107
    60
    36
See reviews for
Families
79
 
Couples
111
 
Solo
92
 
Business
289
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chevy Chase, Maryland, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

This Hyatt is just off the freeway near O'Hare Airport. It is not an exotic location for walking to Downtown attractions, but is much less expensive and all the cool Downtown stuff is a short "El" ride away. I find the enormous open space and greenery in the main lobby very soothing and refreshing -- it is a great place... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 14, 2013

Jeffrey U, thanks for the great review of the Hyatt Regency O'Hare! We agree that our atrium is outstanding and the fresh greenery in our lobby is something that we're very excited to have. The "El" train is a great and convenient way to reach downtown while you're staying with us. We look forward to your return to the Hyatt... More

Baton Rouge, Louisiana, United States
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2013

Hyatt has always been an odd brand to me, relatively nice properties with a Motel 6 service and amenity set. Example: this O'Hare Hyatt is a nice place, beautiful lobby and bar, nice conference rooms, etc. Very nice television features and comfortable beds. Yet it has thin towels and a bathroom from 1970 and dated rooms overall. Conference facilities are... More

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 13, 2013

Bradley A, Thank you so much for your feedback on our hotel! To accommodate the needs of everyone we serve, 1% of our guest rooms are smoking rooms; which equals to around 9 rooms here at our hotel. When we are sold out, sometimes we are unfortunately dealt with the situation where we have to put a guest in a... More

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

Attended a conference here with about 900 colleagues. The hotel was nicely decorated. Beds were comfortable. Housekeeping and food service did an excellent job. Looking forward to going back next year.

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 8, 2013

Thank you so much for your great feedback on your stay at the Hyatt Regency O'Hare. We look forward to seeing you again in the future! More

Ohio
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 27, 2013

My last five trips to Chicago have had me spending 100% of my time in the O'Hare area. I loathe the Rosemont area and the exterior of the Hyatt Regency O'Hare is just as cold, ugly, and forgettable as it's surrounding buildings. But once you step inside the Hyatt Regency O'Hare, you forget you're in purgatory and instead in one... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 30, 2013

We truly apprecaite that the Hyatt Regency O'Hare is your first choice when in the Rosemont area. We are proud of the $64 million "facelift" we had a few years back and glad you enjoy it as well. As for the Rosemont area, there have been many additions within walking distance of the hotel that you may enjoy, including a... More

Houston, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 24, 2013

I stayed here over night. The lobby, check-in, restaurant and bar area all are nice. However, the room was cramped with the smallest bathroom i've seen in a hotel. Now I would expect this in a hostel but a Hyatt!! Not good. I guess the rounded building is the reason for this.

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 30, 2013

The nearly famous rounded parts of the building are indeed the reason for the design of the room you stayed in while with us. We certainly hope that you will join us again, and be sure to mention this at check in so that we can accommodate you in another area of the hotel. More

New City, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

We visit family in Chicago regularly and stay at the Hyatt Regency O’Hare in Rosemont, IL. The property is outstanding and the staff exemplary. It is a beautiful hotel; there is a shuttle service to the airport and it is a very short walk to the blue line L station. The rooms and public areas are kept immaculate and every... More

Was this review helpful? Yes 1
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 30, 2013

We will be sure to share your comments with all of our associates, and are particularly proud of Chelsea and Courtney also. Thank you for your repeat business; your loyalty to Hyatt Regency O'Hare is truly appreciated. Should there be anything we can do in your future visits, please do not hesitate to let us know. More

Milwaukee, Wisconsin
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 22, 2013

We used the facility at the front end of a park, sleep, fly booking prior to departure from O'Hare for vacation. When we returned to the hotel, we were informed that we would not be able to move our car out of the parking ramp due to recent parking ramp flooding. Management at the hotel promptly offered us two options... More

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HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 30, 2013

While nothing could be done about the quickly rising floor waters, we certainly tried to assist those in every way we could within our control. We are delighted that Danile Reyes assisted you politely and professionally and thank you again for your understanding during this difficult situation. More

Maryland
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2013

i was there for a wedding all weekend. the location - free shuttle to/from O'Hare, is perfect for traveler (who don't really intend to go into the city). the property seems a little dated and old - but i like the decor - modern without being annoying. well maintained. i called the front desk and housekeeping for a couple things... More

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 1, 2013

Hello, Thank you so much for taking the time to leave us feedback about your recent stay. We're happy to hear you and your family enjoyed the decor and experienced great service throughout your visit. We look forward to seeing you all back at the Hyatt Regency O'Hare soon! Thank you, Front Desk Team More

Waycross, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2013

Stayed in this hotel April 8-11, 2013. I was there on business. I flew in to O'Hare and caught the shuttle to the hotel. The shuttle is a very helpful perk! I was checked in on the shuttle by the friendly attendant, and she made my key for me so I went directly to my room, bypassing the front desk.... More

Was this review helpful? Yes
See 2 more reviews by gatorfan13 for Rosemont
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
May 1, 2013

Hi Gatorfan13, Thank you for leaving such a great review on TripAdvisor! We're glad you had a chance to experience our new iPad check in process and that you found it to be a convenient perk. We hope you'll choose Hyatt Regency O'Hare next time you're traveling to the area for business or pleasure and look forward to your return.... More

San Francisco, CA
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 21, 2013

Stayed at Hyatt last week as part of my company event. They checked us in the shuttle from airport and gave us our room keys. No need for stand in the line after reaching hotel. The beds are comfortable and rooms are clean.

Was this review helpful? Yes
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
April 30, 2013

You were able to experience the one of Hyatt Regency O'Hare front desk agents working remotely with an iPad. We call it Mobile Check In and are thrilled you appreciated the service. We hope you will join us again in the future! More

 
 
Hyatt Regency O'Hare
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Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Executive wing(10)
  • Convention center(10)
  • Glass elevator(3)
  • Front desk staff(3)
  • Room service(3)
  • Flat screen TV(3)

Additional Information about Hyatt Regency O'Hare

Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#9 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency o`Hare Hotel
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel

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