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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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5460 N. River Road, Rosemont, IL 60018
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Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Doubletree Hotel Chicago O'Hare Airport - Rosemont
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782 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Wayne, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The most impressive part of the experience was the staff - they were friendly and welcoming - definitely not an "airport hotel" experience. Hallways and lobby were very nice. Rooms are getting closer to an update, but everything was clean and comfortable and not too outdated (note that this may be a result of staying in a brand new hotel... More 

Review collected in partnership with DoubleTree by Hilton

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Rosemont, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed for a dance competition. Great place next to convention and walking distance to Mall and lots of pubs/Toby Keith restaurant. To die for pizza - Giordano's. Suggestions - later pool hours until 11 or 12 on the weekends especially and the doors do shut awfully loud - maybe an adustment with them.

Review collected in partnership with DoubleTree by Hilton

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Kent City, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

There are times I have to overnight near O'Hare because I can't catch the last flight home. This time I tried the Doubletree; it's my new first choice. Shuttle runs every 20 minutes. Rooms are great (especially the corner room I got) & the front desk staff is efficient & friendly. On top of that, u can walk a couple... More 

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Rick S., Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying... More 

Deltona, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Doubletree Rosemont many times and have never been disappointed. Excellent Valet, Restaurant and front desk staff ... Top Notch all around. When I needed some extra items, they went above and beyond to provide, and in once case out of their way to find it. I will always stay there when in Chicago Area.

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Phil L., Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear that you enjoyed your experience here with us from the excellent valet to the restaurant and staff that went above and beyond. We hope to be able to welcome you back again on your next... More 

1 review
2 of 5 stars Reviewed 3 days ago NEW

After having a relaxing and romantic evening with my husband we were awakened by very loud guests who were fighting and arguing. Upon checkout when we told the front desk how unhappy we were with our stay and letting her know the issue that happened and I did advise her it was our first time staying there and we had... More 

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Milly I., Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying... More 

Lake Elsinore, California
Top Contributor
107 reviews 107 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have stayed here many times when traveling in and out of Ohare, easy airport shuttle ride. Rooms are nice, service friendly. BC Lounge on site is ok. Restaurant across street at Embassy Suites is better. Gibson's steakhouse on site is great (see separate review). And there are tons of good places to eat in walking distance.

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

BernDude, Thank you so much for taking the time to leave a review of your recent stay here. We are so pleased to hear that you enjoyed your experience with us from the easy shuttle to the friendly service. We hope to be able to welcome you back again on your next visit to the area. Best Wishes, Jessica More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Food was discussting. Ordered from the room service menu, they let me do so in the hotel bar. Chicken piccata was chard and tough - nothing tender about - came piled on top of an oversized amount of lumpy mashed potatoes. Capers were over cooked and not the right size for this particular dish. Rolls were like hockey pucks -... More 

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Ottb68, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying with... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Great staff and Manager. I my mistake gave my car to Gibson restaurant Valet parking instead of hotel valet parking. This restaurant does not open till morning 9:30 AM and I have to at office by 8:00 AM. The hotel general manager personally pulled her car out and dropped me to my office. What a hospitality |||| I am thrilled...

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Jitendra B., Thank you for taking the time to write a review about your recent stay at our hotel. We are so pleased to hear that you enjoyed your experience here with us from the great staff to the general manager helping out with valet. We hope to be able to welcome you back again on your next visit to... More 

Miramar, Florida
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room is beautiful and so is hotel. Nice and clean, great amenities ; great friendly staff. My one and only suggestion is that perhaps they should offer some rooms with two queens; the rooms are big to fit or a king and pull out sofa. Doubles are too small for two adults to comfortable share. The mattresses were comfortable. One... More 

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Diana M., Thank you for taking the time to write a review about your recent stay at our hotel. We are so pleased to hear that you enjoyed your experience here with us including the beautiful, clean room. We hope to be able to welcome you back again on your next visit to the area. Best Wishes, Jessica More 

Niles, United States
1 review
1 of 5 stars Reviewed 1 week ago NEW

Poor service, over priced, ants in the room, snotty and rude staff. That should sum it up. There are MUCH better hotels to stay at for any convention at the Donald A. Stephens Convention Center in Rosemont.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Kim S., Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying... More 

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