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Doubletree Hotel Chicago O'Hare Airport - Rosemont

3.5 of 5 5460 N. River Road, Rosemont, IL 60018
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Certificate of Excellence 2014
Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Doubletree Hotel Chicago O'Hare Airport - Rosemont
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709 reviews from our community

Traveler rating
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    99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel on business frequently and can say with some certainty that this is one of the nicest and biggest rooms I have ever stayed in. Very well appointed and close to everything I needed for this trip. Very clean with friendly staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Milwaukee, Wisconsin
Top Contributor
133 reviews 133 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

First stay at this hotel in this area. Check in was friendly and quick. Room was nice (although the maid did not empty one waste basket that had someone else's old banana peels in it). You can hear planes overhead (think the Aloft hotel is better insulated). Close to everything (shopping and restaurants)

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your review of your stay with us. We are happy to learn that you found us to be of good value and enjoyed our convenient location to the area attractions. Your comments about your guestroom have been forwarded to our housekeeping team so that it may be addressed. If your future travels should bring you back to... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had reservations at a different hotel nearby and were moved to this one due to overbooking. So glad it happened. Rooms, lobby, exercise area, and pool all very clean and quiet. Staff very helpful and not intrusive. Extra cookies a plus. Walking distance to blue train to city, merchandise Mart, and Rosemont shopping mall. Nightlife also close at Rosemont... More 

Was this review helpful? Yes 1
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We are pleased to learn that we were able to accommodate you with the location you needed for your visit to Rosemont. Our hotel offers terrific amenities along with special touches that provide our guests with an elevated hotel experience. We are delighted that you enjoyed the comfort of our hotel and great customer service we offer and look forward... More 

cincinnat, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was nice. I loved the bed and pillows they were super comfortable. The valet was rude and the atttendant at check in could have been warmer but overall the rest of the staff and amendities were well received. The complimentary breakfast was amazing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

While we are thrilled that you enjoyed the comfort of our guestrooms and complimentary breakfast we offer, it was disappointing to hear that not all areas of your stay were positive. Your feedback about certain members of staff has been shared with our management team so that it may be addressed. Thank you for your review of your stay at... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My brother and I had a great experience is in this hotel, the bartender was very helpful and the chefs too, service desk was very cordial and friendly. I want to go back to this hotel. Not so far away from airport and metro station.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We are delighted to hear that you and your brother enjoyed your stay with us and appreciated our fabulous staff. Thank you for your review of your stay and we look forward to welcoming you and your brother back to DoubleTree by Hilton O’Hare Rosemont. More 

San Jose, California
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Perfectly acceptable hotel, but really just that. They are smack in the middle of the O'Hare, Rosemont, convention, business universe there and it feels like they have a captive audience and are not particularly enthusiastic about what they have to offer? Why? Location is good and they have good parking and valet situation, but the rooms themselves are a bit... More 

Was this review helpful? Yes 1
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your review of our stay. It is disappointing to hear that your expectations were not met and we offer our sincerest apologies. We are committed to providing our guests with superior service to ensure their visit is the best it can be. Your feedback will allow us to identify areas where we can make improvements with our... More 

Tulsa, Oklahoma
Top Contributor
51 reviews 51 reviews
24 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Flight got delayed, arrived in chicago around 1:30 am, no shuttle available at that time, had to find a taxi, I was lucky, because Crowne Plaza shuttle driver took me there after I asked him where I could find a taxi. It was a nice hotel with spacious room.

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We appreciate the time you took to share your review with us. While we are happy that you found our hotel to be nice, we do regret that you were not happy with one of our amenities. Your feedback about our complimentary shuttle service we offer had been forwarded to our management team as we are always looking for suggestions... More 

Jamestown, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everyone from the maid, the front desk folks, the bar tender and the breakfast host was there to make my stay great. Thank you. Such attitude starts at the top. Each team member acts like they were owners because they have been given the authority to act so.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your terrific review of your stay at DoubleTree by Hilton O’Hare Rosemont. It was our pleasure to provide you with great customer service. We are thrilled that you enjoyed your stay with us and we look forward to welcoming you back. More 

Raleigh, NC
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town over Halloween and selected the Doubletree Rosemont because it was close to the airport, reasonably priced, close to transportation into the city and near the new entertainment area with lots of places to eat. We were picked up at the airport by the complimentary shuttle and arrived within 10 min at the hotel. Check-in was super... More 

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We are happy to learn that your stay here in Rosemont was memorable and that that you enjoyed our convenient location. At our hotel we provide complimentary shuttle service to and from Chicago O'Hare International Airport and we are delighted that you appreciated our service. Thank you for your great review of your stay at DoubleTree by Hilton O’Hare Rosemont... More 

Orangeville, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Doubletree for 4 nights while attending the Muscle car and Corvette Nationals which were being held directly across the street at the Donald E. Stephens Convention Centre. The rooms, service and restaurant were all first class. The rooms were reasonably priced, but I found the restaurant a little pricey. My wife raved about... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

It was a pleasure to accommodate you and your wife for the Muscle Car and Corvette Nationals at the Donald E. Stephens Convention Center. We are delighted that you enjoyed some of our amenities like our refreshing indoor pool and whirlpool. Your feedback about the instructions you received for our on-site parking has been shared with our team so that... More 

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Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#4 Family Hotel in Rosemont
#6 Business Hotel in Rosemont
#9 Romantic Hotel in Rosemont

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