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All 16 Rosemont hotels

Doubletree Hotel Chicago O'Hare Airport - Rosemont

3.5 of 5 Hotel   |   5460 N. River Road, Rosemont, IL 60018
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Ranked #3 of 16 hotels in Rosemont
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Tina F Montreal, Canada
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517 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Montreal, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great place to stay while in Chicago-Rosemont area for business!! Very friendly and welcoming staff , we usually stay for about a week everytime we go there, nice of them to provide us with free WiFi while staying to keep up with emails ! We will be there again April 25 2014 for business!!

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Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

I ALWAYS ENJOY reading a review that ends with "We will be there again "! Thank you for staying with us and for your enthusiastic review of The Doubletree Rosemont - I always appreciate it when a guest takes the time to share their impressions of our great property. We look forward to seeing you soon! All the best, Ruby... More

Humble, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Upon Check-in the Front Desk agent was unbelievable rude and looked down her nose at myself and 2 other co-workers as if we should not be there. The phones in my room did not work. I was offered another room which I felt was acceptable. The hotel is well kept, rooms are clean and all of the other staff I... More

Review collected in partnership with DoubleTree by Hilton

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Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

I do apologize about the inconvenience you had during your stay at the hotel, I can assure you that is not the norm here. We do pride ourselves on giving excellent customer service and by the previous reviews you can see that we normally hold up those standards. I will be sure to share your feedback with the staff and... More

Statesville, North Carolina
Top Contributor
83 reviews 83 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice property in Rosemont- great value and service. This is one of the best Doubletree's I have stayed at. Staff was very friendly and helpful. Very convenient to convention center and a myriad of restaurants.

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Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

I am so glad you chose to stay with us! Our staff is definitely a point of pride at our hotel and I am happy to hear that you had such a great experience. We certainly look forward to seeing you again. Best Regards, Ruby M More

PARIS, France
1 review
5 of 5 stars Reviewed 6 days ago NEW

arriving from france after a long trip and problems of planes, 9:30 PM, warm welcome, free wireless offered "aprilshowers", an exclusive in the whole area... Great breakfast, taylor made if out of the menu, very, very cool cosmopolitan staff, and a "je ne sais quoi" that was off with the usual frigidity of those places.

Review collected in partnership with DoubleTree by Hilton

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Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you so much for your positive review of our hotel, the Doubletree Rosemont O'Hare. We are so pleased that you enjoyed your stay. We welcome you back soon. Warmest Regards, Ruby M More

Seattle, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel. The cookie on registration is a nice touch. Price was OK--around $150 per night. Very satisfied with the facility and service. Very nice hotel. The cookie on registration is a nice touch. Price was OK--around $150 per night. Very satisfied with the facility and service.

Review collected in partnership with DoubleTree by Hilton

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Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you so much for your positive review of our hotel, the Doubletree Rosemont O'Hare. We are so pleased that you enjoyed your stay. We welcome you back soon. Warmest Regards, Ruby M More

1 review
3 of 5 stars Reviewed 1 week ago

I stayed two nights for a work conference in this hotel (March 31-April 2, 2014). My room was clean, but it was badly in need of sprucing up. The shower had peeling paint at the top of it and the bathtub needed new caulking. The refrigerator hummed and clunked all night. The pillows are too soft and flat for my... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your review our team appreciates all reviews positive and negative. It helps our team to continue to provide the best service possible. We apologize for not exceeding your expectations. Thank you for bringing this to our attention, and please accept my sincere apologies for any inconvenience. All the best, Ruby M Warmest Regards, Ruby M More

Louisville, United States
1 review
3 of 5 stars Reviewed 1 week ago

My review would say everything about this hotel was average. Front desk personnel were not particularly friendly or welcoming. Food at Breakfast Buffet was average. All in all nothing stood out or made this location one that I would recommend.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for taking the time to review our property. We are saddened to see that you didn't enjoy some of your experience with us. I apologize for any inconveniences that you may have encounter during your recent experience with us. We are always open for feedback so that we can be better than the best. You’re a valued customer;... More

Troy, Mi
1 review
4 of 5 stars Reviewed 1 week ago

Staff was fast and helpful. Check in was faster than expected. Parking was a bit confusing when coming in at night. Was given a cheaper option to park car and not move it for my stay but this was not the case upon leaving.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We are glad you had a great experience with us and would like to thank you for taking the time to write a review of our hotel. Your short and sweet review sums up our hotel in a nutshell. We take great pride in ensuring our guest’s satisfaction and would love to have you, your friends, and your family as... More

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

The people were wonderful and the room was perfect. Super comfortable bed and pillows. The staff was great. The hotel staff went above and beyond to make the stay enjoyable. I wish it was located in downtown.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Your kind comments are truly appreciated. It is our hope that all of our guests can enjoy their visit to the Doubletree by Hilton Rosemont and we are thrilled we were able to exceed your expectations. The greatest compliment we could receive is that our guests return and we look forward to welcoming you back in the future. It was... More

Simi Valley, CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very nice facility and the rate was good. I used the shuttle service and it worked out great to get back and forth to ORD. Nice gym as well. Parking is $13 a night so a bit expensive, but they will pick up at airport and return on the half hours. Nice spacious rooms and good breakfast.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ruby M, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

I am thrilled to hear that you had a phenomenal experience at our hotel. We are very proud of the staff at our hotel and I'm glad that they exceeded your expectations. Thank you for the compliments, I look forward to having you stay with us again. Warmest Regards, Ruby M More

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Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Address: 5460 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Rosemont
#3 Business Hotel in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Official Description (provided by the hotel):
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 
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