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All 16 Rosemont hotels

Doubletree Hotel Chicago O'Hare Airport - Rosemont

3.5 of 5 Hotel   |   5460 N. River Road, Rosemont, IL 60018
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Ranked #5 of 16 Hotels in Rosemont
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Richard S Mississauga, Canada
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698 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississauga, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We stay at this hotel every year for our annual trip to MCACN It is a wonderful hotel with NO complaints. The beds are extremely comfortable. Helpful staff. Friendly. Clean. Great location, walking distance to Chicago Outlets and Donald E Stevens Convention center. This hotel felt wonderful from the minute we walked in the door.

Review collected in partnership with DoubleTree by Hilton

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Campton, Ky., United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I would highly recommend this hotel to anyone. The facilities were excellent as was the service. All employees were always eager to help in any way when asked. The condition and cleanliness of the facilities was also above and beyond. I had no complaints at all. I guess the employees friendliness and helpfulness stood out as much as anything during... More

Review collected in partnership with DoubleTree by Hilton

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Portland
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The service on the hotel side was good to very good. The staff there was friendly and attentive. It is on the food service side where there is a need for management attention. As an example, when I asked the server if there was a gluten-free option for toast, he had no idea what gluten was! Needless to say, I... More

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DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Although we are delighted that you appreciated our friendly staff, it was disappointing to hear that you were not happy with other areas of your stay. Your comment regarding one of our restaurant staff members has been forwarded to our management team and we apologize for the challenging experience you were faced with. Thank you for your review and we... More

Chicago, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Checked In on a Friday night and immediately were greeted with smiles. The room was spacious and everything was to satisfaction. Pool was awesome and the operating hours of the facilities were very accommodating.

Review collected in partnership with DoubleTree by Hilton

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DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

It was a pleasure to have you stay with us and we are delighted to learn that your visit was pleasurable. Providing our guests with terrific service and amenities are top priorities for us and we are happy that your experience is reflective of that. Thank you for your review of your stay at DoubleTree by Hilton O’Hare Rosemont and... More

Omaha, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was very nice and exactly what i would except of the DoubleTree brand. The staff however was very rude when answering questions. She spoke over me multiple times and would not let me get a word in. When i asked about billing she then pretended not to understand what i was saying. There was much horseplay going on... More

Review collected in partnership with DoubleTree by Hilton

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DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We appreciate the time you have taken to share your comments with us so that we may address this issue with our front desk staff. It is disheartening to hear that the high levels of service we strive to provide was not experienced and we truly apologize for any frustrations you encountered. We thank you for your review and hope... More

Senior Contributor
35 reviews 35 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The good-right across rom the Rosemont Convention Center, airport shuttle, comfy beds and friendly staff. The just ok, the cleaning staff-did the bare minimum in the room each day, and we leave a tip, every morning. No concierge lounge for Hilton Diamond, etc. though you get free breakfast coupons, I like having the lounge. The rooms like most that are... More

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DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your feedback about your stay at DoubleTree by Hilton O’Hare Rosemont. Although it sounds like you enjoyed our convenient location to the area attractions and local restaurants, it is disappointing to hear that your stay with us was not as expected. We will share your comments with our team as we are always looking for ways to... More

Rochester, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had reserved two rooms and they were both very comfortable and clean. We enjoyed excellent meals in the Gibson's steak house for lunch and a great breakfast in the Bistro. The valet parking was efficient as was the bell stand. The hotel is very convenient to expressways. It was a good experience overall for a fair price. If it... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your great review. It was wonderful to have you stay with us at DoubleTree by Hilton O’Hare Rosemont. Your kind comments about our hotel are very much appreciated. Our hotel offers many dining options that are sure to satisfy your appetite. We are delighted that you enjoyed your stay with us and look forward to welcoming you... More

Rosemont, United States
1 review
1 of 5 stars Reviewed 1 week ago

I will never stay at this hotel again, there are several other in the area that I would recommend first. The location is extremely nice as well as the sheets and mattress. However, we had a blood stain on our lamp upon arrival (disgusting) and left a jacket there but lost and found 4 days later has yet to answer... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for taking the time to provide your comments in regards to your stay. Your feedback regarding the condition of your guestroom has been addressed with our management team and we do apologize for any inconveniences or frustrations this may have caused you. We are happy that we were able to reach out to you so that we can... More

Top Contributor
80 reviews 80 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first stay at the DoubleTree in Rosemont. The hotel is perfectly located in the Rosemont area near O'Hare. Attached to the hotel is a Gibson's steak house (see separate review). Like most of the DoubleTree properties, this property is very dates and in need of an update to the rooms. Even considering that fact, the beds are... More

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DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We are delighted to hear that your stay at DoubleTree by Hilton O’Hare Rosemont was memorable and that you enjoyed our delicious breakfast buffet and accommodating staff. Your comments about your guestroom have been forwarded to our management team as we are always looking for suggestions on how we can improve our guests visit with us. Thank you for your... More

Charlevoix, Michigan
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my "go to" hotel when staying near O'Hare. PROS: Very friendly employees, hotel is clean, excellent breakfast. A few things need attention: Room I was in on the 3rd floor had a cracked window, and the other side of the window did not close properly, causing noise and a draft in the room. Not great during the colder... More

Was this review helpful? Yes
DoubletreeRosemont, General Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We always appreciate hearing from our HHonors members and thank you for your review of your stay. Your comments about your guestroom and noise from outside have been shared with our team so that we can address this and we apologize for any disturbances to your rest. We are delighted to learn that we are your hotel of choice when... More

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Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree

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