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All 16 Rosemont hotels

Doubletree Hotel Chicago O'Hare Airport - Rosemont

3.5 of 5 Hotel   |   5460 N. River Road, Rosemont, IL 60018
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77%
Ranked #5 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Marcus J Chicago, United States
  • Reviews (615)
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615 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Chicago, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The Room was nice, our fridge took awhile to get cold and my bed felt itchy. I'm hoping for sanitary reason the bed was clean. In conclusion, the hotel was nice and accommodating. I don't understand why this field is required to have 200 characters in it, frankly I thought my review was simple and short. The bed was a... More

Review collected in partnership with DoubleTree by Hilton

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Milwaukee, Wisconsin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

From the moment I arrived through the end of my 2 day stay , each employee was friendly, courteous and extremely helpful! I advised the front desh at the time of my arrival that I was visually impaired and preferred a room closest to the elevators, they provided me with a beautiful room on the "Honors" floor. I will definitely... More

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Aurora, Colorado
Top Contributor
108 reviews 108 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Literally across the street from the Stephens Conventions Center in Chicago rests the Doubletree. In addition to location, they have one of the friendliest staff, best restaurant combination, and well laid out designs in the business. The HiltonHonors floor (8) is great with a surprisingly quiet rest. Nice rooms with a good size and current decor. Nice size showers with... More

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Springfield, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Upon arrival we were greeted with a smile, an easy check in, and of course a fresh warm cookie. Room is perfectly fine, but not overly indulgent in any way. Bathroom was clean and neat, s huge plus. Had breakfast and drinks in the hotel bar/lounge, not at the same time, but both met the need quite well. Location is... More

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Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for taking the time in completing a review about your stay. We are delighted to hear that you liked our hotel and the service received from our staff. Your feedback has been shared with our team. We look forward to serve you in the near future! Regards, Anna Pecoraro Room Division Manager More

2 reviews
4 of 5 stars Reviewed 1 week ago

Our stay at Doubletree was wonderful with exception of one of the shuttle drivers who actually had the nerve to ask us for a $8.00 tip to drop us off @ the blue line station, I was so infuriated I told him No! so he dropped us off@ Ohara airport where we had to pay more & walk thru the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for taking the time to review our hotel; it is always disappointing when a customer experience is less than expected. Please accept our sincere apologies for the experience that you encounter during your stay. Your feedback has been reviewed with our Transportation Manager and be assured that we are taking immediate corrective steps. We would like the opportunity... More

Los Angeles
Top Contributor
61 reviews 61 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

My fiancé and I stayed here for a couple of nights during a family reunion weekend. Check-in was quick and the front desk gentleman was especially friendly. Our room was nice and clean, but considering its roomy size, the flat screen tv was on the smaller side. We used the pool and soon discovered how slippery the area could get... More

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Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your feedback! I appreciate the great comments on the staff, and I apologize for the areas you experienced some difficulties in - I will work with our team to ensure we make corrections in those areas of opportunity. Thanks for staying with us, and also for your comments! We look forward to serve you in the near... More

Corpus Christi, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a few days for business meeting that we had at the hotel as well. Breakfast is not complementary although it is very good. Lunch is was great and reasonably priced. Hotel was nice as always with Hilton's and the customer service was immaculate! Would definitely stay here again!

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Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you so much for your kind response about your stay with us! We are pleased to see that you had so many great things to say about our hotel and staff. Your feedback will be shared with the Chef and staff, as your kind words are much appreciated. We look forward to the opportunity to serve you again in... More

Spartanburg, South Carolina
Top Contributor
219 reviews 219 reviews
59 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been staying at this hotel for about 7 years and this was the worst time. Several of the lights didn't work and there was trash on the floor under the desk. One of the outlets beside the bed only half worked. The biggest problem was a very very dirty towel with a large brown streak. I can only... More

Was this review helpful? Yes
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for taking the time to review our hotel; it is always disappointing when a customer experience is less than expected. Please accept my sincere apologies for the room issues. Your feedback has been reviewed with our Team and be assured that we are taking immediate corrective steps to avoid such problems in the future. I would like the... More

Overland Park, Kansas
Top Contributor
208 reviews 208 reviews
69 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice hotel a little on the pricey side, but less than the other nearby Hilton properties. I got a swell view of the parking garage, and the couch was less than comfortable. But those things aside, it's close to a few nice restaurants (if you walk through the parking garage) and close to the O'Hare airport. I... More

Was this review helpful? Yes
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for taking the time to provide us with feedback regarding your most stay. We are working very hard to provide all our guests with the products and services that you expect when you stay at a Doubletree. Please accept our sincere apologies for any inconvenience that you encountered during your stay. We look forward to serve you again... More

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Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Rosemont #6 Family Hotel in Rosemont #8 Romantic Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 
Number of rooms
369

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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