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Holiday Inn & Suites Chicago O'Hare Rosemont

3.0 of 5 10233 West Higgins Road, Rosemont, IL 60018
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Holiday Inn & Suites Chicago O'Hare Rosemont
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Holiday Inn & Suites Chicago O'Hare Rosemont
Holiday Inn & Suites Chicago O'Hare Rosemont
Holiday Inn & Suites Chicago O'Hare Rosemont
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423 reviews from our community

Traveler rating
    178
    169
    46
    22
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn & Suites Chicago O'Hare Rosemont
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Mobile, Alabama
Top Contributor
61 reviews 61 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 28, 2011

Check in was fast and friendly, the room was spacious and comfortable. The bed was probably the most comfortable hotel bed I have ever slept in. Location was very close to O’Hare and very east to navigate to the L and around the city.

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for the nice comments regarding your stay here, It is always nice to hear that we were able to exceed the needs of our guest. Thanks again for your comments and we look forward to serving you in the future. Angel Benitez Assistant General Manager More 

peosta, ia
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 20, 2011

This is an excellent place to stay before and/or after flying in/out of Chicago O'Hare Airport. We had an early flight from Chicago and this place made it so easy. We could drive from Iowa at our convienience the day before and leave our car at their secure parking lot. The hotel shuttle took us right to our departure terminal... More 

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Dear Happy Guest- Thank you for your positive respone. That is why we are all in this business to make other people happy and feel welcome here at our hotel. I am glad you had a great stay and look forward to your next visit.. Yours in Hospitality, Angel Benitez More 

Sacramento
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 15, 2011

The planners of the High School reunion I attended with my husband picked the right Hotel. It was so convenient to hop on the shuttle from the airport, be assured there is always one waiting by O Hare, did not have to fuss about finding a ride. When we decided to go back downtown that same shuttle connected to the... More 

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thanks for the great comments, they certainly made our day brighter. We realize that putting together something as important as a High School Reunion can be very difficult especially if you are out of town. We're glad to hear it was a sucess and you made if fun for our staff as well. If you plan a future reunion I... More 

Bogota, Colombia
Top Contributor
59 reviews 59 reviews
37 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 14, 2011

This Holiday Inn doesn't miss a beat- clean, comfortable rooms and public spaces, good restaurant, helpful reception, and easy transport to the airport. Plus there is free internet!

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your comments we were happy that you found the accommodations satisfactory Thank you for the opportunity and we look forward to serving you in the future. Angel Benitez Assistant General Manager More 

Rockford, IL
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 14, 2011

Stayed here the night before we flew out of Chicago. Did the Harry Caray Park and Fly package. Restaurant was great. Hotel was quiet. Only objection I have is I wish there was a fan in the bathroom. Shuttle was on time. Shuttle leaves on the hour and every half hour and picks up at 15 and 45 minutes after... More 

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your comments we were happy that you found the accommodations satisfactory. Having the The parking and fly and the shuttle running 24 hours is a nice feature for our guest that does not want to fight the traffic Thanks again for your comments and we look forward to serving you in the future. Angel Benitez Assistant General... More 

Boston, MA
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed September 14, 2011

Compared to other hotels in the area this is the worst I have stayed in (Both Hyatts, Sheraton, Renasance, and Weston are significantly better). The carpets are worn, and my room (#420) had a strong musty smell of too much air freshener. If you travel weekly for business like I do, I am sure you have some travel nightmares. My... More 

Was this review helpful? Yes 2
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your comments, we always welcome comments both positive and negative. You bring up the issue with the Room Service and the management team here is taking a hard look on that issue We were happy to hear that for the most part you did have a positive experience and hope that we can be of service to... More 

Copenhagen
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 13, 2011

The hotel is close to the airport. At the Metra O'Hare Transfer Station you can catch a free shuttle bus to O'Here's Airport Transportation System. Holiday Inn can also provide you with a complementary airport shuttle bus. The staff at the front desk is busy but still very helpful and makes you feel very welcoming. My room was a suite... More 

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your comments, We were happy that you found the accommodations satisfactory. Having the CTA Blue line and also the Metra O'Hare station so close is a nice feature for our guest that does not want to fight the traffic Thanks again for your comments and we look forward to serving you in the future. At your service,... More 

Irvine, California
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed September 1, 2011

The room was spacious and clean. Right next to O'hare, yet the noise from the airport didn't bother me. The beds were so comfortable with plenty of pillows. Housekeeping was consistent. The refrigerator and microwave in the room was a plus. Two tv's, one for each bed. Pluses: Free internet and free parking. Restaurant on site and snack shop in... More 

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thanks for the great comments and we were happy to know that we met your expectations. We certainly look forward to being of service to you in the future. Thanks again Angel Benitez Assistant General Manager More 

Ames, Iowa
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 24, 2011

We were surprised by the quality of this 3 stars hotel. We have been in many 5 stars hotels and this one just looked like a 5 stars one! Neat bed linens, great customer service (we requested two beds and we got more than expected: kind of a suite with the second bed in a separate room within the main... More 

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank You for your positive response and keeping us the #1 rated hotel in the Chicago-O'Hare Market. Thanks again and we look forward to serving you and your in the future. Angel Benitez Assistant General Manager More 

Moultonborough, NH
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 21, 2011

Outstanding hospitality & service! As an international flt attendant based in ORD but commutinig from NH, I stay here 2-3 nights per month. The entire staff goes out of their way to welcome me & deiiver the very best customer service, working w/my demanding schedule to make it as convenient as possible for me. Recently, I was having trouble connecting... More 

Was this review helpful? Yes 3
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for taking the time to review the Holiday Inn and Suites Chicago O'Hare and I am delighted that you enjoyed your stay with us. Your attention to detail and your experiences with all that we have to offer is certainly appreciated - and I look forward to sharing your thoughts with our staff. Thank you! Angel Benitez Assistant... More 

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Additional Information about Holiday Inn & Suites Chicago O'Hare Rosemont

Address: 10233 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn & Suites Chicago O'Hare Rosemont 3*
Number of rooms: 300
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Also Known As:
Holiday Inn & Suites Chicago o`Hare Rosemont Hotel Rosemont
Holiday Inn And Suites Chicago o`Hare Rosemont
Holiday Inn Rosemont
Rosemont Holiday Inn
Hotel Style:
#5 Romantic Hotel in Rosemont
#5 Family Hotel in Rosemont
#14 Business Hotel in Rosemont

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