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Holiday Inn & Suites Chicago O'Hare Rosemont

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10233 West Higgins Road, Rosemont, IL 60018
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Holiday Inn & Suites Chicago O'Hare Rosemont
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Holiday Inn & Suites Chicago O'Hare Rosemont
Holiday Inn & Suites Chicago O'Hare Rosemont
Holiday Inn & Suites Chicago O'Hare Rosemont
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478 reviews from our community

Traveler rating
    207
    185
    54
    24
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn & Suites Chicago O'Hare Rosemont
See the most recent reviews
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2012

I booked my stay online and for its price I had very low expectations. I had reserved a room with one bed and a pull out couch for four adults. As we checked in we were greeted by Gabriella. She was incredibly friendly and offered us a two room suite with two beds to make our two night stay more... More 

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you very much for taking time out to give our Hotel and staff and review. We appreciate our guest and are always glad to here there comments and input. I have shared your comments with the staff as well as the staff that was mention in the comment and they were very pleased to hear that they were able... More 

Withee, Wisconsin
Top Contributor
64 reviews 64 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 5, 2012

The staff is wonderful and curteous. The penthouse is beautiful. If you're on the 8th floor when there is an even on the penthouse, it's noisy but no other complaints. There were some small issues with the room (cigarette burns in the drapes, the showerhead sprayed weird, etc) but nothing the hindered the enjoyment of our stay.

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank for your review we appreciate your kind comments and the staff is glad to hear you enjoyed your time at our location. We look forward to being able to accommodate you in the future. Thanks, Tj Tate Front Office Manager More 

USA
Top Contributor
94 reviews 94 reviews
77 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed November 5, 2012

The hotel room has everything you need and we thought it was a fair price. It appears that they have hot water boosters in every room because you have nice hot water immediately each time you turn on the faucet. The breakfast at Harry Caray's (which is the adjoining restaurant) is NOT good. They were understaffed on the morning we... More 

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

We appreciate you taking time out to give our hotel and review.. We are happy to hear you enjoyed your experience with the accommodations and we look forward to being able to accommodate you in the future. We have taken note about the breakfast for the restaurant and forward it to the correct department. Thanks, Tj Tate Front Office Manager More 

South Bend, Indiana
Contributor
13 reviews 13 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 5, 2012

This is the one next to Harry Carey's. It's a Holiday Inn, so you know that the bed will be comfortable, the shower will be good, and it will be consistently clean. Here are some great things about this one: 1. The staff at the front desk is outstanding. We have stayed at this hotel dozens of times, and every... More 

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for such wonderful and detail review the staff is really excited to hear we have create and experience for you. We look forward to being your hotel of choice and want to make sure we keep giving you and your family and friends a wonderful experience. Thanks, Tj Tate Front Office Manager More 

Roanoke, Virginia
Top Contributor
88 reviews 88 reviews
45 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 2, 2012

I stayed at this property for the location (convienant to O'Hare). Although this property offers an airport shuttle, friendly staff, on site resturant, and a nice lobby area, I found my room most dated! The orange carpets were very worn(the pattern was non-existant in areas) and in some areas dirty/ stained. I did not feel comfortable walking barefoot in my... More 

Was this review helpful? Yes 1
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

We appreciate you taking the time out to give us an review. Our Management team welcomes all reviews positive and negative. We have noted your comments and giving them to the appropriate department so that we can make sure we are providing a great experience for all of our guest. Thanks, Tj Tate Front Office Manager More 

Heroica Matamoros, Tamaulipas, Mexico
Top Contributor
52 reviews 52 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 2, 2012

I was in this hotel that is very close to O'hare airport. The service was amazing, the breakfast good, the room very comfortable, they have a mini-store 24/7 so you don't need to go out for snacks or drinks.

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Very glad to hear you had a nice experience here at our hotel. Our team here is always excited to hear we were able to please and accommodate our guest and we look forward to being able do that again in the future. Thanks, Tj Tate Front Office Manager More 

Wheeling, Illinois
2 reviews
5 of 5 stars Reviewed October 31, 2012

We were having a wedding for our daughter nearby, so we needed a hotel for our out of town guests. We needed a site that was close to the airport, major highways and to our reception hall. We started earlier in the year and went to a number of hotels based upon input from our caterers. We picked this hotel... More 

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you so much for taking the time out to write and review. Our team here is very excited to hear we were able to help create and memorable event and was able to accommodate your guest. We look forward to being able to accommodate you again in the future. Thanks, Tj Tate Front Office Manager More 

crystal lake, IL
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 29, 2012

We spent the night there for a wedding. Front desk & every staff person we met was very friendly. We had a King bed room & there was a refrig/micro, it was pretty spacious, bathroom was good, clean. I am really liking the trend to use duvets on the beds, it feels so much cleaner & comfier. I thought our... More 

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Our Team appreciates the time you took to give us a review of our property. We also are glad to hear you had a satisfied experience. We have noted the things that you mention that could be improved and directed them to the appropriated departments. If you are in the O'Hare area in the future we hope to be your... More 

Newport Beach, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2012

I stayed here recently in conjunction with a seminar I was attending. This location was the overflow hotel since the primary location was sold out. From the minute I walked up to the front desk I was greeted by a very friendly and helpful person who was very well prepared for my arrival. The person knew exactly why I was... More 

Was this review helpful? Yes
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

We are so excited to be able to read your review with the staff and express to them how great of a job they all did in creating and experience for you. I am please to hear we were able to accommodate your needs and we look forward to creating a great experience again for you. Thanks, Tj Tate Front... More 

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