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All 16 Rosemont hotels

Holiday Inn & Suites Chicago O'Hare Rosemont

3.0 of 5 Hotel   |   10233 West Higgins Road, Rosemont, IL 60018
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82%
Ranked #7 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Ian W Cincinnati, Ohio
  • Overview
  • Reviews (382)
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382 people have reviewed this hotel

Traveler rating
    163
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Cincinnati, Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Had to stay over one night flying back from overseas. I have stayed at this hotel previously some 3 or 4 years ago and had a great experience so opted to stay here again. The only good thing to say is the staff were very helpful and pleasant. Wow, what a difference a few years make on the state of... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thanks for your review, I glad you were happy with your stay and we will definitely follow up on the items mentioned in your review.. Thanks for taking the time to share your experience. Angel B. More

Appleton, WI
Top Contributor
87 reviews 87 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We used to love this hotel. The staff are friendly, rooms comfortable (yes I agree with the "toss pillows" comment, but still comfortable), and parking is covered. This was our first choice for park 'n fly near O'Hare. This last stay however was not as good. The room is still comfortable, but is starting to show it's age. Torn wall... More

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Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thanks for your review, please accept my apologies for the tranportation issues you encountered I am glad we were able to fix some as you brought to our attention. I hope your travels bring you back to Chicago If so please reach out to me. Angel B. More

Grand Junction, Colorado
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel because he had meetings nearby, and were greeted as soon as we walked in by upbeat, smiling desk staff. Our room was nice and clean and the bed was comfortable. The pillows were oddly small but we requested more and they were brought to our room immediately. The furniture in the room... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank YOU for staying with us, and for the gracious review. We take a lot of pride in our service and it's fantastic to hear when guests experienced nothing less ... We hope to welcome you back in the future. Please feel free to reach out to us if there's anything we can do for you. Angel B More

Santa Ana, Costa Rica
Top Contributor
107 reviews 107 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed here because we had an early flight from OHare.. The hotel is clean, well maintained and easy access to the Airport. The beds were very comfortable and the rooms very nice.. The breakfast was very effective in filling the void until lunch.. The eggs left something to be desired, but the biscuits and gravy were quite good as was... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank your for your 5 Stars and your repeat business. We really appreciate your time of writing a review on our property. At youer service. Angel B More

Montreal
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What an amazing hotel you can't go wrong especially for the rates they offer! Staff are great, rooms are spotless, and beds incredibly comfortable! You will have more then you ever need! This hotel deserves another star!

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank your for our 5 star detailed review on our hotel. I am delighted you enjoyed your stay with us, and we are always proud to see the great comments about my team- staff friendly and helpful...That is the true meaning of hospitality. At your service. Angel B More

Ohio
2 reviews
3 of 5 stars Reviewed 1 week ago

I am Platinum Elite and stay at the Holiday Inn a lot. I travel 100% of the time. This is the 2nd biggest Holiday Inn in the world. The desk staff was so rude, starting with the manager. None of them smiled ever. I changed Hotels because it was the same for 2 weeks. The hotel and the rest of... More

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Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your review. We promise your next stay will be perfect. I have shared your detail review with our team. I thank you very much for sharing this review and giving us the opportunity to win you over and make the Holiday Inn & Suites your home when traveling to Chicago. At your service. Angel B. More

Hermitage, Tennessee
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I chose this hotel as our first stop on a Route 66 Trip from Chicago to Santa Monica. My husband is a priority club member, but we were pleasantly surprised to find that we had been upgraded to a suite for the price of our King room. The room was nice, the breakfast tasty, and the service... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for staying with us. I hope your travels bring your back to Chicago soon so you are able to experience this great service again. We look forward to welcoming you back soon At your service. Angel B. More

What Cheer
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was amazed when we walked into our room at the Rosemont location. My friend had a room and I had my own room. The only downside was there was only one bathroom. This hotel is a great place to park/fly out of O'Hare International. We parked the car in an enclosed parking garage and had transportation to/from the airport.... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your comments we were happy that you found the accommodations satisfactory. We have found the parking and Fly is a plus especially for families. Thanks again for your comments and we look forward to serving you in the future. At your service. Angel B More

Montgomery, Alabama
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night prior to a flight out of O'Hare to Europe. I was very pleased with the price of the park and fly option and feel we definitely got our money's worth from this hotel. Check in was very quick and smooth. Our room was clean and comfortable. We had some issues finding convenient outlets for... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for taking the time to write such an honest, informative review regarding your recent stay at the Holiday Inn & Suites Chicago O'Hare. Thank you for all your kind words about our property and amenities. It was our pleasure to have you stay with us and we look forward to seeing you soon. At your service. Angel B. More

Illinois, United States
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Our airline put us up in this hotel for the evening. It's very close to the airport and has shuttle service. The staff is very nice and helpful. My room could have been a little cleaner. The carpet had large stains - coffee? The pillows were a little different - not the standard size. They were more like toss pillows.... More

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your review. I promise your next stay will be perfect. I have shared your detail review with our team. I thank you very much for sharing this review and giving us the opportunity to win you over and make the Holiday Inn & Suites your home when traveling to Chicago O'Hare area, At your service. Angel B. More

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Additional Information about Holiday Inn & Suites Chicago O'Hare Rosemont

Address: 10233 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Chicago O'Hare Rosemont 3*
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Also Known As:
Holiday Inn & Suites Chicago o`Hare Rosemont Hotel Rosemont
Holiday Inn And Suites Chicago o`Hare Rosemont
Holiday Inn Rosemont
Rosemont Holiday Inn

86 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#3 Romantic Hotel in Rosemont #6 Family Hotel in Rosemont #12 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
The award winning Holiday Inn & Suites Chicago O’Hare Rosemont offers 24 hour shuttle to/from Chicago O’Hare Airport, state of the art fitness center, gift and snack shop, and a 24 hour business center. Enjoy the atmosphere and entrée variety at Harry Caray’s Italian Steakhouse; located just off our lobby. We are located just minutes from Donald E. Stephens Convention Center, Allstate Arena, and Rosemont Theatre. Downtown Chicago is less than 30 minutes away. ... more   less 
Number of rooms
300

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