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All 16 Rosemont hotels

Holiday Inn & Suites Chicago O'Hare Rosemont

3.0 of 5 Hotel   |   10233 West Higgins Road, Rosemont, IL 60018
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82%
Ranked #6 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Rene' J Dillon, South Carolina, United States
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391 people have reviewed this hotel

Traveler rating
    166
    156
    43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Any
English first
Dillon, South Carolina, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We traveled to Chicago for family vacation. We chose to stay near the airport and travel by train in and out of the city to save money. The Holiday Inn was perfect. We rode the shuttle to and from the airport to catch the train. The staff at the Hotel was very friendly and helpful. The shuttle drivers were friendly... More

Was this review helpful? Yes
Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long day of car travel from Niagara Falls, we arrived at this Holiday Inn after 10 p.m. to find a small herd of other customers waiting to check in. At the front desk, Barbara and Louis calmly & swiftly manned the front desk onslaught, while answering at least a dozen phone calls, and Barbara even remembered to offer... More

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

There is no greater compliment than hearing that our staff sets us apart. Thank you for this! And thank you for returning to us time after time; your loyalty means the world to us, and we're grateful for being your home away from home. Never hesitate to reach out to us with any questions, concerns, and/or requests. Til next time... More

Louvain-la-Neuve, Belgium
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is located close to the airport but there is no problem with the noice. Staff is very friendly and the rooms are clean. The only problem i noticed is that it is very cold in this hotel. In the corridors and the room there much to much airco. The hotel is located in an area where there is... More

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thanks for your review, I glad you were happy with your stay and I will definitely follow up on the items mentioned in your review.. Thanks for taking the time to share your experience. At your service Angel B More

Houston, Texas
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

A classic older Holiday Inn with somewhat worn and dated look and feel but saved by the onsite Harry Carey's restaurant and bar. It lacks the shine of the newer airport hotels, but good value and very helpful staff. Efficient airport shuttle provided.

Was this review helpful? Yes 3
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

We are excited to know that we are able accommodate you and all of your needs. We are glad to know you have had a great experience each time you have stayed at are property. That means a lot to our team. We hope to continue to be your hotel of choice when you are in the Chicago/ O'Hare Area.......... More

Schenectady, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here when delayed at O'Hare (United of course) and was only staying for 5 hours. I was given a smoking room which reeked and had no toiletries; water; towels; and 2 very small pillows. Do not recommend-better off staying at the airport

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Please allow me to start off by apologizing for the negatives that you experienced while staying with us. We have small percentage of smoking rooms, less than 10 percent unfortunately that night you arrived those were the only upgrades we have left. The management team here is taking a hard look on improving all your concerns brought to our attention.... More

Norfolk, Massachusetts
Top Contributor
59 reviews 59 reviews
27 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I can only echo other reviews I have seen posted here. I experienced no major problems with this hotel and I had a great night's sleep each night I was here. I suggest that the rooms be renovated with new carpeting and possibly new color schemes. We had two non-working lights in each bedroom of our mini-suite. One light on... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for the nice comments, I promise your next stay will be perfect. I have shared your detail review with our team. I thank you very much for sharing this review and giving us the opportunity to win you over and make Holiday in & Suites your home when traveling to Chicago Angel B More

Minnesota
Top Contributor
167 reviews 167 reviews
56 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We decided to stay out near O'Hare to avoid the high prices in downtown. I found the hotel to represent great value. The room was pretty simple but clean and comfortable. It is what you would expect of a 3 star hotel. Free Wifi but no breakfast buffet included. Although close to the airport, absolutely no airplane noise. There is... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

We are excited to know that we are able accommodate you and all of your needs. We are glad to know you have had a great experience each time you have stayed at are property. That means a lot to our team. We hope to continue to be your hotel of choice when you are in the Chicago/ O'Hare Area....... More

Boston MA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this place at the last minute to catch an early flight from ORD, and for 100 bucks in the vicinity of the airport, I didn't expect much. As I arrived at 8:30 PM and left at 5:30 AM, I didn't spend much time utilizing the hotel's amenities, but those I did take advantage of were excellent. The staff... More

Was this review helpful? Yes
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your 5 star review, and thank you for all the nice comments on our hotel. We are so happy you enjoyed and hope you travels will bring you back soon At your service. Angel B. More

Burlington, Iowa
Top Contributor
64 reviews 64 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was very clean. The front desk staff was exceptional. Our mattress was not as comfortable as it should have been and I really don't like the half sized pillows. We did a park and fly, the parking garage is a little confusing. When we fly out of Ohare in the future, we will stat here.

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your review. I promise your next stay will be perfect. I have shared your detail review with our team. We thank you very much for sharing this review and giving us the opportunity to win you over and make the Holiday Inn & Suites your home when traveling to Chicago. At your serivice. Angel B. More

Cincinnati, Ohio
Contributor
17 reviews 17 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had to stay over one night flying back from overseas. I have stayed at this hotel previously some 3 or 4 years ago and had a great experience so opted to stay here again. The only good thing to say is the staff were very helpful and pleasant. Wow, what a difference a few years make on the state of... More

Was this review helpful? Yes 1
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thanks for your review, I glad you were happy with your stay and we will definitely follow up on the items mentioned in your review.. Thanks for taking the time to share your experience. Angel B. More

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Additional Information about Holiday Inn & Suites Chicago O'Hare Rosemont

Address: 10233 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Chicago O'Hare Rosemont 3*
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Also Known As:
Holiday Inn & Suites Chicago o`Hare Rosemont Hotel Rosemont
Holiday Inn And Suites Chicago o`Hare Rosemont
Holiday Inn Rosemont
Rosemont Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#3 Romantic Hotel in Rosemont #5 Family Hotel in Rosemont #13 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
The award winning Holiday Inn & Suites Chicago O’Hare Rosemont offers 24 hour shuttle to/from Chicago O’Hare Airport, state of the art fitness center, gift and snack shop, and a 24 hour business center. Enjoy the atmosphere and entrée variety at Harry Caray’s Italian Steakhouse; located just off our lobby. We are located just minutes from Donald E. Stephens Convention Center, Allstate Arena, and Rosemont Theatre. Downtown Chicago is less than 30 minutes away. ... more   less 
Number of rooms
300

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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