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All 16 Rosemont hotels

SpringHill Suites Chicago O'Hare

3.0 of 5 Hotel   |   8101 West Higgins Road, Rosemont, IL 60631
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SpringHill Suites Chicago O'Hare
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Ranked #2 of 16 Hotels in Rosemont
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
LCDaMan MN
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715 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MN
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Convenient to the airport, which helped as I was there for a seminar which took place at the hotel. Breakfast was mostly continental, some hot items but they weren't too good. A few places to eat nearby, mostly chains (Outback, Hooters). The shuttle was nice, we were able to get out to an area with lots of other restaurants, shops,... More

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Grapevine, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The king suite was okay but the bathroom was barely large enough to open the door. Long wait for shuttle at train station. There was one television viewed from the couch and bed. The breakfast was typical free breakfast, not too good.

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for sharing your feedback. I'm sorry you encountered an issue with our shuttle, and will ensure that I will pass along your feedback on our guest suites, and breakfast. Thank you again for choosing to stay with us, and hope that next time in the Chicago area you choose our hotel. Thank you, Susan Selim Assistant General Manager More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Onsite restaurant (Outback Steakhouse), limited free wi-fi and continental breakfast (numerous choices). Away from downtown Chicago but close to the airport -free shuttle to the airport and train to downtown.

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to share your experience with us! I'm glad you enjoyed our onsite restaurant and the breakfast. We hope to be your hotel of choice next time you’re in the Chicago area. Thank you, Susan Selim Assistant General Manager More

Omaha, Nebraska, USA
Top Contributor
125 reviews 125 reviews
58 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night in September 2014 when we were in town for a family event. We chose to use the SpringHill Suites because of its proximity to O'Hare since we had an early morning flight out for our return. The Hotel is conveniently located with easy highway access. Lots of restaurants in the area and Outback Steakhouse... More

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to share your experience while staying with us. I'm glad that you enjoyed our complimentary breakfast, the free Wi-Fi, and that all your interaction with our staff was great. We continue to improve and work on our hotel to ensure its cleanliness and the upkeep is maintained. Our lobby has been recently renovation just... More

Algoma
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Everytime I stay here the staff is very helpful and friendly, the rooms are clean, and the breakfast area is kept clean and has good food. The rooms are surprisingly quiet for being right next to Ohare. I usually stay here because United cancelled my flight again but they help make the best of a bad situation. The airport shuttle... More

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time and giving us your feedback on your experience while with us. I always love to see that the staff was great and you enjoyed our breakfast. Thank you, Susan Selim Assistant General Manager More

Elmhurst, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently got married and used SpringHill Suites as the hotel for my wedding guests to stay. We had about 16-17 rooms in our block. Sofia Ramos coordinated everything and was a great person to work with! She was very good and quick about answering emails and questions that I had. The hotel is very nice and breakfast was good.... More

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Congrats on the wedding!!! Were so glad that you and your guests enjoyed their experience while with us. I will pass along your comments to Sofia She is such a hard worker and the praise she will enjoy. Thank you, Susan Selim More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Wow, pleasantly perfect! Great stay, great customer service, great location. Our family traveled here for a little mini vacay to visit downtown! Easy check in, nice rooms, yummy breakfast. .. plenty of seating. Staff was fabulous, so friendly! Shuttle service was available as needed, again friendly prompt couldn't have asked for anything else! ! Thank you! !

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for youe 5 Star review!!! I'm happy that you enjoyed your experience while with us. We hope to see you soon!! Thank you, Susan Selim Assistant General Manager More

Sykesville, Maryland, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Convenient to airport, great meeting space (although there were no power outlets in the meeting room, which was very frustrating for 25 people with laptops). Breakfast was fair, but convenient. The catering in the meeting room was great (breaks and lunch!). Overall the hotel was clean and the staff was friendly.

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to give us your feedback on your experience while with us. I'm happy to see you enjoyed your meeting and the food provided. I will be sure to share with the sales staff. Hope to see you soon! Thank you, Susan Selim Assistant General Manager More

Lafayette, Indiana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a wedding in Chicago. Front desk personnel was very friendly and helpful. Room was comfortable and quiet. Breakfast buffet was extensive with excellent scrambled eggs. Best part was on premises dining at Outback. Open 11:00 am daily, a good place for pregame cocktails or apps. Parking can get tight but proximity to O'Hare and expressway is big... More

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

THANK YOU FOR THE 5 STAR REVIEW!!! I appreciate you taking the time out to give us your feedback on your experience while with us. It's great that you got to enjoy all the great amenities we have to offer. I hope you enjoyed your time at the wedding and hopefully we see you soon!! Thank you, Susan Selim Assistant... More

Scottsdale, Arizona
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room feels large. Bed-good, pillows-excellent, many of different firmness. TV- good, refrig, desk, wireless-good, shower-shower head too low and I'm only 5'9". Staff is friendly and helpful. Continental breakfast is good but eating area is crowded with too many tables - leave your bag in the room if you're checking out. Not in good repair- holes in carpet and bathtub... More

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for your feedback on your experience while with us. I'm sorry you encountered some issues with our showers and was dissatisfied with our carpet. I assure you I'll ensure the proper department head is made aware to ensure those items are repaired so we don't encounter any further issues. Thank you for sharing your feedback on the staff... More

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Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 West Higgins Road, Rosemont, IL 60631
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites

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