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All 16 Rosemont hotels

SpringHill Suites Chicago O'Hare

3.0 of 5 Hotel   |   8101 West Higgins Road, Rosemont, IL 60631
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87%
Ranked #1 of 16 Hotels in Rosemont
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
PurpleMN Minneapolis, Minnesota
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701 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Minneapolis, Minnesota
Top Contributor
65 reviews 65 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family stayed here for three nights. We typically stay right downtown but opted to be near the airport this time around. It was fairly quiet considering the location right near a busy road as well as a train. It was clean, and the breakfast was well stocked as well as friendly breakfast staff. Great underground parking below the hotel,... More

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for your 4 Star Review!!! It was great to read how well you enjoyed your experience with us. I'm sorry you experienced some issues with the pool. I'm aware that our indoor pool can echo, and we do lack that whirlpool. While we may lack with the pool we do offer many other great amenities. Hope next time... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is close to the airport and offers a free shuttle to the nearest train station if you need to get into town. It has free parking, which is not that easy to find in the city. Service was really good. We asked for Hot Chocolate for breakfast and they had it the next day. :) Breakfast options were... More

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for 4 Star Review I appreciate your feedback and glad to hear you enjoyed your experience with us. It's great that you were able to enjoy all of our great amenities. Thank you, Susan Selim Assistant General Manager More

iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

My family stayed here on August 6th. The hotel is ok but really nothing special. Pros: Easy access to I90 and Ohare airport Did SpotHero for long term parking down the street - $9 per day Cons: Hotel could use updating Staff was indifferent Bed next to air conditioner Check in went fine. I waited while my husband parked the... More

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to give us your feedback. I can understand some of your issues, and assure you that I will make sure proper departments are made aware of the bed location and the front desk staff. Thank you, Susan Selim More

New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night at this hotel, which is next to a highway, and asked for a quiet room, and was given a nice room at the end of the hall, which was right angle to the highway. The room was big and clean, but as I found out after I went to bed, although there is some noise from... More

Was this review helpful? Yes 1
Basanta S, Guest Experience Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for your review about our hotel. The outcome of your experience with us is most unfortunate. We apologize for any inconveniences that you may have encounter while being our guest. We do have double panel windows which prevent the noise but unfortunately we didn’t meet your expectation. Our goal is to address your concerns so that we can... More

atlanta
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good airport hotel: clean, treated very well, good room, free airport shuttle, with kind and good customer service. I recommend to all if you need a good and economical hotel near Chicago o'hare airport. Did not get to try breakfast as I left very early so cannot comment on this.

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Basanta S, Guest Experience Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to review our property. Our team is always here to help and thoroughly love doing it. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Our free breakfast is just incomparable. We hope to see you in the near future where I will promise... More

Brussels, Belgium
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We lost our flight and had to wait 24hours so airline gave us a discount voucher to call for a hotel nearby. When they said the name over the phone I had never heard of it, but chose it over Motel8. Well, it is part of the Marriot company. Everyone from the shuttle driver to the person who checked us... More

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Basanta S, Guest Experience Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for your 5 star rating and an honest TripAdvisor review of our property. We are delighted to see that you had such a great experience and we hope you are able to return to our property again in the future. We can assure you that your next experience will be just as fabulous, if not even better than... More

Mississauga, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our stay at this hotel was a very nice experience! All the staff were extremely friendly & helpful. Robert shuttled us to & from where we wanted/needed to be. This is a very valuable service! His sense of humour kept us smiling! The hotel is managed well. The public areas as well as the rooms are kept very clean. At... More

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Basanta S, Guest Experience Manager at SpringHill Suites Chicago O'Hare, responded to this review

“There’s something in your face” should not be believe if it’s ever said by Robert. I bet no one can beat his sense of humor. Thank you for taking the time to review our property. Our team is always here to help and thoroughly love doing it. Everything we do is aimed at providing you with an excellent hotel experience... More

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here often and I am always pleased. The new lobby and breakfast area renovations are very nice and spacious. Free parking at a near O'Hare location is rare. Excellent value for the business traveler.

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Basanta S, Guest Experience Manager at SpringHill Suites Chicago O'Hare, responded to this review

We love the 5 star rating. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. I agree with the fact that our suites is designed to accommodate both business and leisure travelers. Also, no one can beat us for the free parking and free full hot breakfast We hope on... More

Tulsa OK
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first impression of this hotel was the front desk staff who graciously and professionally checked me in early! They were very polite and it started my stay off on a very nice note. The room was large, and clean. The AC worked great. There was a bit of noise from the traffic outside as well as the passing train,... More

Was this review helpful? Yes
Basanta S, Guest Experience Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to write a review about our hotel. Your feedback and rating is very important. Our hotel is definitely a place for both business and leisure travelers because of it spacious layout and extra amenities. We are certainly located 4 blocks away from the train station and do offer complimentary shuttle service to and from... More

Montgomery
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hotel - wonderful staff. One of the things I loved the most, particularly in Chicago, was the shuttle - took us ANYWHERE within a 2 mile radius. that was a huge plus. That, in and of itself, will bring us back (if the price is right, let's be honest). Great breakfast, but springhill suites usually has that. Was a... More

Was this review helpful? Yes 1
Basanta S, Guest Experience Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to provide us and our TripAdvisor guests with such a pleasant review of our property. We strive to produce an absolute best level of service. It is very rewarding to hear about a job well done. We can't wait to see you again in the near future! More

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Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 West Higgins Road, Rosemont, IL 60631
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites

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