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All 16 Rosemont hotels

SpringHill Suites Chicago O'Hare

3.0 of 5 Hotel   |   8101 West Higgins Road, Rosemont, IL 60631
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Ranked #2 of 16 Hotels in Rosemont
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
FarFlungThais Longmont, Colorado
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744 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Longmont, Colorado
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel from the moment we were greeted by cheery staff. The receptionist welcomed us as marriott elite members and efficiently checked us in. Room was spacious enough with separate living room which was furnished with a firm couch, large tv, and chair. kitchenette with microwave, fridge, and eating area. The bathroom is tucked away with a sink... More 

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Texas
Top Contributor
119 reviews 119 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend and I got a room before flying out the next morning. Our reception was quick and polite. The room was good. Two beds and a couch and easy chair by the television. It's a fairly large room. The bathroom is dated, but certainly functional. The breakfast was standard hotel fare, but the price was right. Would stay here... More 

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Nashville, Tennessee
Top Contributor
109 reviews 109 reviews
107 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight to catch a morning flight home from a business trip to Wisconsin. Hotel was kind of difficult to get to during the rush hour. Facility was clean and the staff were friendly and helpful. Bed was very comfortable and breakfast was good. Dining choices were plentiful and within a 15 minute or shorter drive depending on preference.

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Jones, Michigan
Top Contributor
59 reviews 59 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here on my way out of town. From the time I checked in the service was great. They let me know about the underground parking so I didn't have to park out in the frigid Chicago weather. It was nice leaving in the morning and not going out in the cold. The breakfast was good and even being... More 

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Windsor, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Carpet very dirty, some furniture dirty as well, chairs semi broken, during our stay no sheets has been changed. we asked to put in a section away from the highway, never happened, unbelievable disturbing. according to this review I believe I am in title for 50% refund If you any concern e-mail me faris.elias@gmail.com

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm sorry you were not satisfied with your stay with us. All your feedback given I've made sure to share with the appropriate departments. I can assure you this is not common and will ensure that this does not happen again. Thank you, Susan More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed one night in this hotel and enjoyed our stay there. Check in process was fast and the lady at the counter was friendly and helpful. The room was clean and the beds were comfortable. Location is great. It is close to O'Hare airport and not that far from downtown area. They offer shuttle service to nearby train station... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We live 100 miles south of O'hare, and my wife had an early morning flight. I booked this hotel solely off the trip advisor reviews. The staff (Ramon) greeted us, and was very helpful getting us checked in. The room was clean, and the beds were comfy. Kids used the pool which was nice. We had a nice dinner at... More 

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for giving us the feedback on your experience while with us. I'm so happy to see you enjoyed your dinner at the Outback and the kids loved the pool. We hope next time you’re in our area we your hotel of choice. Thank you, Susan More 

Crivitz, Wisconsin
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 18, 2014

Marriott SpringHill suites O'Hare is a clean comfortable hotel with a good location near the airport and the interstate. There is an outback steak house restaurant attached to the hotel that is very good. The morning breakfast is very good and offers quite a few selections. I would recommend the hotel to my friends and family. Stayed for business, so... More 

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susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for your "4" Star review! I'm happy to see you enjoyed your experience while with us & gotten to enjoy the Outback Steakhouse & our breakfast. We hope to see you next time you’re in Chicago for business. Thank you, Susan More 

San Antonio, Texas, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 18, 2014

We stayed at Springhill Suites during the Thanksgiving Holiday. We stayed going to visit family and on our way back home. The rooms were good, though a little cramped as a suite. There's a restaurant connected to the hotel, but the apparently don't work together because you can't charge food from there to your room. The representatives were friendly. Our... More 

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Des Moines, Iowa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2014

My family (parents, husband, and child in 2 rooms) stayed here for one night while in town for a college football game at Northwestern University. We were quite impressed with the hotel. The rooms were clean and very spacious with a sofa bed and kitchenette (sink, microwave, fridge). The free hot breakfast was quite good and included a plethora of... More 

Was this review helpful? Yes
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

We appreciate you taking the time to share with us your experience while staying with us. We are always happy to hear when a guest/family enjoyed their stay. The brand new breakfast is a big hit & happy you also felt the same way. Thank you again, Susan More 

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Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 West Higgins Road, Rosemont, IL 60631
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#5 Romantic Hotel in Rosemont

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