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SpringHill Suites Chicago O'Hare

Certificate of Excellence
3.0 of 5
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8101 West Higgins Road, Rosemont, IL 60631
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1 room 1 guest
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814 Reviews from our TripAdvisor Community

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Traveler rating
    400
    292
    88
    26
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • All months
    (814)
  • Mar-May only
    (228)
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  • Sep-Nov only
    (171)
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Washington DC
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Not in the most exciting area, but the hotel is professionally run, and has nice clean rooms. Great space for meetings, and the complimentary breakfast is impressive - everything you could ever need, and it changes daily, so you don't get tired of it if you are here for a few days. The hotel has an Outback Steakhouse attached, which... More 

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for your comments! I'm delighted to hear you enjoyed your experience with us. We hope you can continue to stay with us whenever your travels bring you back to Chicago. More 

Butler, Pennsylvania
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Older hotel for sure, but rooms and facility are up to date. Parking is a little cramped and can be tricky. I have stayed here a few times without any major issue. The fitness center is nice but it's in the basement without windows. I don't remember much being close as far as restaurants go.

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you god your feedback. We appreciate every comment. That makes sure we continue to deliver exceptional service and we can continue to improve, we hope you can continue to stay with us. Safe travels! More 

London, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 5 nights and booked it specifically because it advertised that is was a fully equipped suite hotel with a living area, kitchen area with small table, dishes and silverware. This was important due to the purpose and circumstances of our trip. In actual fact, this hotel had no dishes, silverware or table, which was... More 

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susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

Miss Davis, Thank you for contacting Marriott Customer Care. We value your feedback which helps us improve our product and performance. The guestroom that you stayed in is a Deluxe King which we have nine of on the 10th floor. I did have our rooms re-measured and only four of the nine are 600 square feet. The guestroom that you... More 

St. Louis, Missouri
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Last month, my daughter and I visited Chicago mainly so we could go to the American Girl Place store. I didn't want to pay the outrageous prices of the downtown hotels and parking, so I sought an alternative. I was happy to find the SpringHill Suites Chicago O'Hare. The price was less than half the price of the downtown hotels.... More 

Was this review helpful? Yes 1
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to give us wonderful feedback! I'm delighted to hear you enjoyed your experience with us. I hope you can continue to stay with us in the future. More 

Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We where here for 2 days to have a view to Chicago and then flying to our next destination. Downtown is good to reach by Metra. Just go by dayround Hotelshuttle to the next station "Cumberland" for Metra. Very nice breakfast with good variity. Room in 4th floor is quite loud because of constantly landing planes. Windows are not soundproof/deafen... More 

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay with us, Thank you for your feedback and I will definitely pass your comments along to the correct departments. More 

Silver Spring, Maryland
Level Contributor
196 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a strong option for the business traveler -- no frills but clean, comfortable suites with room to spread out. It is close to the airport (only 10 minutes or so) and there is a shuttle. There are two pizza/pasta restaurants nearby, an Outback Steakhouse is attached to the Hotel, and an apparently safe residential neighborhood across the street... More 

Was this review helpful? Yes 1
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm glad you enjoyed your experience with us. Thank you for your feedback! We hope you can continue to stay with us in the future. More 

Charlotte, NC, USA
Level Contributor
189 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great find if you want to be close to O'Hare. We got there from the airport in less than 10 minutes. Surprised to find a high rise hotel with attached steak house restaurant, rather than the typical 3 story suburban SpringHill Suites. Excellent full hot breakfast, suites with sitting room and pull out couch was very functional and comfortable. Great... More 

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm delighted to hear you enjoyed your experience with us. Thank you for your feedback. We hope you can come and visit us soon whenever your travels bring you back to Chicago. Safe Travels! More 

Haifa, Israel
1 review
4 of 5 stars Reviewed 3 weeks ago

WELL WE ARE DRS AND WE CAME FOR THE USMLE EXAM CS IN THE MIDWEST BANK" AND WE CHOSE THIS HOTEL BECAUSE ITS VERY CLOSE TO THE COLLAGE. the hotel is located in a quiet safe area the hotel gives free transportation services for the visitors from/TO airport, and from/to train station - 24h/7. the rooms are very comfortable, fully... More 

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm delighted to hear that you enjoyed your experience with us. Thank you for all your comments! I hope you can come back whenever you are in Chicago. More 

Old Man Bay, Grand Cayman
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Value for money as expect from a Marriott. Close to the airport and major highways a definite advantage. The free breakfast was good. It would appear to be an older property and while clean, I didn't like the layout of the room, particularly the bathroom. Other than that I have no complaints. There is an Outback on site that creates... More 

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for all of your comments. I will be sure to pass them to my team so we can continue to improve. I'm glad you enjoyed your experience with us. More 

Iowa
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one quick night on a layover at O'Hare. This hotel is very close to the airport and shuttle service is fast friendly and efficient. Shuttle runs on the hour and half our from O'Hare and too O'Hare at :15 and :45 of the hour. Hotel is very clean and rooms nicely appointed. Bathroom is a bit small in... More 

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm glad you enjoyed your short layover and you took advantage of some of the amenities we offer. Thank you for your feedback! More 

Hotel Review Summarization

What travelers say

  • Very good(8)
  • Outback steakhouse(7)
  • Train station(4)
  • FREE parking(3)
Questions? Get answers from hotel staff and past guests. Ask a question

204 photos of this hotel

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Room/suite (47)
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Pool/beach area (5)
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Bathroom (5)
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Hotel & grounds (11)
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Other (30)
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