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All 16 Rosemont hotels

SpringHill Suites Chicago O'Hare

3.0 of 5 Hotel   |   8101 West Higgins Road, Rosemont, IL 60631
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SpringHill Suites Chicago O'Hare
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Ranked #3 of 16 Hotels in Rosemont
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Diana M Norfolk, Nebraska
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751 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redditch, United Kingdom
Top Contributor
56 reviews 56 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'm afraid the Springhill Suites hotel is in need of an overhaul. The hard working staff on the front desk are the hotel's best asset, the rest of it is simply old & tired. The common areas are looking quite rough around the edges and along with the very drab rooms, need a major face lift. The room furniture is... More 

Was this review helpful? Yes 1
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to share your feedback on your experience with us. I'm happy to see you enjoyed the staff and all our great amenities we have to offer. We continue to pride ourselves on our friendless and cleanliness. We may not have everything new, but continue to great memorable experiences with everything that we offer. More 

Norfolk, Nebraska
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed an extra unplanned day/night due to weather-related flight cancellations. We hung out in our room until 5 PM (late checkout is 1 PM), and were not charged anything for that day. The around-the-clock complimentary airport shuttle worked out great. Having Outback next door was also a plus. Rooms were decent, and free breakfast had good choices, other than... More 

Was this review helpful? Yes 2
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm sorry to hear about your flight cancellations. I'm happy you got to enjoy your short stay with us. Thank you for you feedback and hope you continue to stay with us in the future. More 

Evansville, Indiana
Top Contributor
138 reviews 138 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and a few times now have stayed at the Spring Hill Suites - Rosemont when in Chicago area. Most recently we stayed here in late Jan. Our room was very spacious and comfy. They have a good fitness room, good morning breakfast. Their rates are also quite good considering some more pricey motels in the area. I also... More 

Was this review helpful? Yes 2
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to complete our survey. I'm happy you got to enjoy our breakfast. I will definitely pass your suggestions to the correct department. We hope you continue to stay with us! More 

ohio
Top Contributor
128 reviews 128 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights, good stay for the price. The rooms were large enough, although the furnishings were a little dated - everything was clean. Has a pool and small workout room. Large gathering area in the lobby was nice for groups, but it was very cold in the lobby. Just a few minutes from the airport, train station,... More 

Was this review helpful? Yes 1
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

I;m glad you enjoyed your stay with us. Please accept our sincere apology for issuess you encountered. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. We hope to see you in the future. Safe Travels! More 

Powell, Ohio
Top Contributor
104 reviews 104 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room layout is same as Hyatt Place, but not as well appointed or comfortable. Great for business stays of >2 days. Outback Steakhouse attached. Good breakfast, 24-hr coffee. 1 block from local pizza/sandwich shop. Location close to everything. I can recommend.

Was this review helpful? Yes 1
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm glad you enjoyed your experience with us. Thank you for your feedback! We hope you can stay with us next time your travels bring you back to Chicago More 

Aurora, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed for v day with my wife and another couple. First of all, it took us 45 mins to find parking. There is an outback steakhouse connected to hotel. There customers also share parking with hotel. After finally finding parking we checked in. Didnt feel welcomed. It was quick check in. Clerk asked for cc to charge room. I... More 

Was this review helpful? Yes 1
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm sorry you were not satisfied with your stay with us. All your feedback given I've made sure to share with the appropriate departments. I can assure you this is not common and will ensure that this does not happen again. More 

Malmo, Sweden
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our flight from Orlando was delayed beacuse of the blizzard hitting Chicago. Since we missed our connecting flight in Chicago we had to stay overnight in a hotel. Decided to try SpringHill Suites Chicago O'Hare, which was a very good decision. We arrived in Chicago O'Hare in the middle of the night. The taxi line was enormous and no cabs... More 

Was this review helpful? Yes 1
susan_selim, Manager at SpringHill Suites Chicago O'Hare, responded to this review

I'm sorry your flight was delayed, but happy you enjoyed your short stay with us. I'm glad you got to take advantage of our shuttle service. Thank you for your feedback! More 

Longmont, Colorado
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 22, 2015

We loved this hotel from the moment we were greeted by cheery staff. The receptionist welcomed us as marriott elite members and efficiently checked us in. Room was spacious enough with separate living room which was furnished with a firm couch, large tv, and chair. kitchenette with microwave, fridge, and eating area. The bathroom is tucked away with a sink... More 

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susan_selim, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to tell us about your experience at our Hotel. I'm glad you got to enjoy the Outback Steakhouse. We hope to see you next time your travels bring you back to Chicago. More 

Texas
Top Contributor
120 reviews 120 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 13, 2015

My friend and I got a room before flying out the next morning. Our reception was quick and polite. The room was good. Two beds and a couch and easy chair by the television. It's a fairly large room. The bathroom is dated, but certainly functional. The breakfast was standard hotel fare, but the price was right. Would stay here... More 

Was this review helpful? Yes
susan_selim, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to complete our survey. I'm happy you enjoyed your experience with us. We hope to see you next time you come back to Chicago! More 

Nashville, Tennessee
Top Contributor
115 reviews 115 reviews
110 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 10, 2015

Stayed overnight to catch a morning flight home from a business trip to Wisconsin. Hotel was kind of difficult to get to during the rush hour. Facility was clean and the staff were friendly and helpful. Bed was very comfortable and breakfast was good. Dining choices were plentiful and within a 15 minute or shorter drive depending on preference.

Was this review helpful? Yes
susan_selim, Front Office Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for giving us the feedback! I'm so happy to see you enjoyed your experience with us. More 

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Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 West Higgins Road, Rosemont, IL 60631
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#1 Family Hotel in Rosemont
#3 Business Hotel in Rosemont
#8 Romantic Hotel in Rosemont

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