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Hilton Rosemont / Chicago O'Hare

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5550 North River Road, Rosemont, IL 60018
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Hilton Rosemont / Chicago O'Hare
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Hilton Rosemont / Chicago O'Hare
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586 Reviews from our TripAdvisor Community

Traveler rating
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    70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Coming off a delayed flight at 2 a.m., I full expected my room to have been given away because of the large number of distressed passengers, but the desk clerk acted graciously, warmly and professionally and had kept a room open. As usual, the comfort of the beds and linen, the good quality of the furnishings, and a good-sized bathroom... More 

Review collected in partnership with Hilton Hotels & Resorts

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5 of 5 stars Reviewed 2 days ago NEW via mobile

Kassandra and Andrea helped my boyfriend and I at check in, and we're so sweet giving us a room with a great view like we had asked! They also helped recommend things to do in Rosemont as well as where to go in the city. Everyone at breakfast was so welcoming and attentive too. Our room was clean, spacious, and... More 

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northwestern michigan
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I book this on a hotel mystery discount and glad this was the choice. The hotel is very clean and close to O'hare. My wife and I stay'd while we waited to pick up our daughter and it was a nice little get away fro the weekend. It would be nice if Breakfast would have been included and also there... More 

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Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed here for a national meeting and was pleasantly surprised. I've been in several other O'Hare area hotels and been disappointed. This facility is very nice - feels relatively new and fresh. The rooms are very comfortable and the linens are especially nice. We had two catered dinners here and the food was above average for these types... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

So, due to mechanical issues I missed a connection at O'Hare. They put me on the first flight in the morning, and the airline put me up here at the Hilton. This hotel is clean and comfortable. The staff are some of the kindest and most helpful people I've met in my travels. They helped put me at ease in... More 

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Melbourne
Level Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

1 night here as part of business The good Close to airport - hotel offers free shuttle which takes 15 mins and departs every 20 mins. Beds are comfortable. Location is 400m walk to Premium Outlets. Room service menu was great and the food was really great. Rooms are huge. I was on 9th floor. Elevators also plentiful. Service is... More 

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Baltimore, Maryland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room is reasonable size, with large work station and good sized LCD television. Housekeeping is good, and efficient as well. Decent fitness room. Noise from O'Hare is minimal, but can be subtly appreciated in the room. Pleasant, if small, bar area. Shuttle from O'Hare runs as promised. On the downside: WiFi is slow. Starbucks in lobby under renovation. Spartan lobby,... More 

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Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here on a Sunday evening. In for a wedding and had an early flight. The room was incredible. Everything pristine and so comfortable. It was a busy week and I was glad to have the alone time. Decided before calling it a night that I would enjoy an "adult beverage" in the lovely bar area. Relaxed right next to... More 

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Dallas, TX
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night for a business trip. Shuttle from O'Hare was convenient. Staff very friendly and efficient. Room was spotlessly clean and very comfortable. Great gym for a morning workout. Breakfast buffet was well done with anything you could want. Would stay here again.

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Rosemont, United States
1 review
2 of 5 stars Reviewed 1 week ago

This property is old and worn. Staff are nice, but working with a out dated over priced property. I don't think it does the Hilton Brand justice. It does not help that there is a Marriott property nearby that looks and the lobby is much nicer.

Review collected in partnership with Hilton Hotels & Resorts

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PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Michael H, I’m surprised by your comments that our property is old and worn as we were completely renovated only 5 years ago. I’d welcome more feedback on the areas you believe need improvement. I am truly sorry we were unable to provide the level of service that you have come to expect and I hope we have the... More 

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