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Hilton Rosemont / Chicago O'Hare

Certificate of Excellence
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5550 North River Road, Rosemont, IL 60018
1 room 1 adult
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Hilton Rosemont \/ Chicago O\\
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719 Reviews from our TripAdvisor Community

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Kemah, Texas
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

When you are traveling and it's the end of a long week, a nice hotel is important. This hotel is beautiful and the staff were incredibly friendly and accommodating. It is close to many restaurants so you don't feel pressed to "eat in". However, the breakfast buffet was amazing, so I'm sure dinner is the same. I will return!

Helpful?
Thank Brenda S
Danville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This hotel is ok but parking is a pain and pricey. The starbucks in the lobby never opens on time so make your own in room or go out to another location. Ok for business but I would not choose this hotel for a personal stay in chicago.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bethany M
Fairport, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my second stay at this hotel. Nice people on staff, nice clean hotel. I use ice for drinks, etc., and it's always nice to have a machine on the same floor, and one that seems to produce ice in an endless manner! The hotel is located near a theatre and entertainment/restaurant cluster, about a 5 minute walk away.... More 

Helpful?
1 Thank Dave L
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Dave L, Thank you for your wonderful account of your recent stay with us. I’m delighted to learn that you appreciated our friendly staff, the cleanliness of the hotel, and the productivity of the ice machines! We truly appreciate you taking the time to write a Trip Advisor review and we hope to have the opportunity to serve you... More 

CHICAGO, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

nice hotel, great room (upgrade mini suite) In room dinning leaves a lot to be desired. Accommodating staff. Perfect if you have an early morning flight. Good Bar well stocked and you can order food at the bar. Just wish they had coffee out in the morning for the early (real early travelers)

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Michael S
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Michael S, I’m happy to see that you enjoyed your recent stay with us and found the staff accommodating, the upgrade to a mini suite satisfactory and the liberty tavern lounge a perfect place for some great food and drink. I will be sure to share your comments about your in-room dining experience with my food and beverage team.... More 

Kansas City, Missouri
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On a recent business trip to five cities in four days I stayed at the Hilton Rosemont at O Hare International Airport in Chicago. After a series of delayed flights due to weather and a late arrival into Chicago, I checked in at the Hilton Rosemont for the evening. The shuttle driver was friendly and courteous, the check in clerk... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christopher R
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Christopher R, Thank you for the wonderful praise and recommendation of our hotel on a visit through Chicago O’Hare. I’m delighted to read that you enjoyed the complimentary shuttle service, the friendly and welcoming staff, and the food, drinks, and ambiance in Liberty Tavern lounge. We truly appreciate your comments and I’ll be sure to share them with my... More 

Wheeling, Illinois
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My expectations for this hotel were low since it is by one of the busiest airport in the world. But was I wrong again by them. The level of service was high, the rooms extremely neat and clean. Everything looked very much up to date. I would recommend using the Hilton echeckin option. It lets you pick your room and... More 

Helpful?
Thank Foodcrazy48
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Foodcrazy48, Thank you very much for taking the time to write a Trip Advisor review regarding your recent stay with us and I’m delighted to read that we exceeded your expectations. The digital check-in feature is something we are very proud to offer and I’m glad to see you were able to find a great room on the top... More 

Plainfield, United States
1 review
3 of 5 stars Reviewed 1 week ago

Don't hope to get something you requested when making a reservation on line, even though it's part of the booking process with choices. Nice pool and restaurant. Nice to have a Starbucks in the lobby.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mike L
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Mike L, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us and I’m pleased to learn of your appreciation of the pool, Starbucks & restaurants. I’m disappointed to see that we did not fulfill your pre-arrival requests and I’m sorry for this inconvenience. I will address your comments with my... More 

Downers Grove, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel, as always with Hilton. I've stayed in Hiltons in London, San Diego and Rosemont in the last 2 months and enjoyed them all. My Go-To hotel. Don't forget to sign up for their reward program. You get free wi-fi for signing up. Save $$. I would highly recommend.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Scott F
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Scott F, Thank you so much for your recommendation and kind words regarding your recent stay with us. We are delighted that you are also an HHonors member and enjoy all the benefits that come with that like complimentary Wi-Fi. Thank you for your Hilton loyalty. We are honored to host you and we hope to have the opportunity... More 

Rochdale, United Kingdom
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay here; excellent room, really friendly staff, excellent bar and restaurant and good rates. If you have to stay near the airport then I would highly recomment tthis hotel. Mall and restaurants within walking distance, even if it was -20 degC!

Helpful?
1 Thank JohnMT_Manchester
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear JohnMT_Manchester, I’m pleased to read that you truly enjoyed your stay here and experienced all the wonderful amenities that we offer. Especially with the very cold temperatures, I’m happy we were able to provide you with an excellent room, great restaurant & bar experience, and close proximity to dining, shopping, and entertainment in Rosemont. We are honored to serve... More 

Skokie, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great customer service and friendly staff. Front desk agent are very accommodating. Hostess from Tavern took care of us, especially my kids. Housekeeping is also very nice to provide us extra pillows and towels in our room.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 441aileenc
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear 441aileenc, Thank you very much for taking the time to write a Trip Advisor review and I’m pleased to see you experienced firsthand our excellence customer service and friendly staff. We are glad that you enjoyed your stay with us and we hope to see you again on your next visit to Rosemont! More 

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