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All 16 Rosemont hotels

Embassy Suites Chicago O'Hare Rosemont

3.5 of 5 Hotel   |   5500 N. River Road, Rosemont, IL 60018
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Ranked #9 of 16 hotels in Rosemont
A recent review
5 of 5 stars reviewed yesterday
Norman C Odin, Illinois, United States
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470 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
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English first
Odin, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel before and always enjoy staying there. The staff is always friendly and willing to make you feel at home. The breakfast offers many selections as well as the kitchen for evening dining. Oh and who could forget happy hour with free drinks! I would highly recommend this hotel to all my family and friends.

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Elmhurst, Illinois
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed yesterday NEW

Wow...first of all, i have NEVER complained about a Hilton Hotel. I am a Diamond member, and have about 50-75 nights a year in a Hilton Hotel somewhere in the country. This hotel is in serious need of a bath. Please do not take your children here thinking they will get into the pool, and don't get into the hot... More

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Iowa City, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Rooms were clean, lobby/bar area were nice, and the location of this hotel to corresponding businesses for eating and shopping was great! Stayed for two nights and my room was clean and looked as if I was not there the night before.

Review collected in partnership with Embassy Suites Hotels

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Midwest
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 days ago NEW

I have stayed at a variety of Embassy Suites, including this one. Normally all employees seem to bend over backwards for you. While the rooms were clean, the heavy water damage above the window was very bad. There was peeling paint in the tub and some of the tile grout was black. Upon arrival to the the pool we called... More

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chicago, il
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a girlfriend getaway. The location was perfect for us - close to the shopping mall and the restaurant we chose for our dinner. The hotel was very busy that weekend and quite noisy. The family in the room next was very noisy and the walls were quite thin. It appeared that there had been a water leak and... More

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Phoenix, United States
1 review
3 of 5 stars Reviewed 1 week ago

Complimentary breakfast and evening reception provided a nice variety of food and beverages and made the value of the room increase. The sofa bed is quite uncomfortable. The wait for the room for early arrival was over 4 hours, even past the regular check in time, when others arriving later got placed faster. I finally asked to get another room... More

Review collected in partnership with Embassy Suites Hotels

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1 review
4 of 5 stars Reviewed 2 weeks ago

Nice accommodations for the business traveler, however, too much noise during the night by other travelers preventing the getting of much sleep. Excellent choice of breakfast items. Nice get together at cocktail hour. Meeting rooms all on one level-easy to get to each session. Needs faster clean-up between sessions ie: fresh water-clean up of tables..fresh pads, etc.

Review collected in partnership with Embassy Suites Hotels

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EmmaNightManager, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Hi 599annw, Good afternoon and thank you very much for taking the time to provide us with feedback about your recent stay at our property. I would like to extend my sincerest apologies to you regarding the issues you encountered with the noise level at our property. However, I am glad to see you enjoyed our complimentary breakfast. Please be... More

Waukesha, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

My 2 friends and I stayed here before leaving for Ireland and couldn't be happier with this hotel, check in and out was handled speedily, free drinks and appetizers was a pleasant surprise. The free breakfast was more than we had anticipated and was very good including made to order omelettes and great coffee! Front desk clerk gave us easy... More

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EmmaNightManager, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Hi DDWisconsin, Thank you for taking the time to provide a review of our property on TripAdvisor! I am glad we were able to accomodate you and your friends before your trip to Ireland! Thank you for you very kind words about our complimentary evening reception and our complimentary breakfast. I hope you come visit us again before your next... More

WATERTOWN SD
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Real great place to stay with very nice employees who give real good service. Excellent free breakfast that we enjoyed so much!! We really feel that this Hotel has it all together in knowing how to make a guest be able to enjoy their visit.

Review collected in partnership with Embassy Suites Hotels

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EmmaNightManager, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Hello MONAKWatertownSd , Thank you for your wonderful 5 star review! I am thrilled to see you were highly satisfied with your stay. Thank you for the kind words about our staff! Please come visit us again soon! Sincerely, Emma Cheong Night Manager More

Leesburg, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed for 3-nights on business. Size of the accommodations is nice for single person. Free breakfast buffet - not fancy but pretty good i.e., omelette made-to-order, other ala carte offerings. Rooms seem slightly dated but not bad. Walls are paper thin so might want to re-consider if you're on your honeymoon.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmmaNightManager, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Hi Bruce W, Thank you for taking the time to review our property on TripAdvisor! I am happy to see you were satisfied with your recent stay at our property. Please know we greatly appreciate your feedback and we are working hard everyday to improve the services and amenities we provide to all of our guests. I hope you come... More

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Additional Information about Embassy Suites Chicago O'Hare Rosemont

Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago o`Hare Rosemont Hotel
Embassy Suites Rosemont
Rosemont Embassy Suites
Address: 5500 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Rosemont
#8 Family Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chicago O'Hare Rosemont 3.5*
Official Description (provided by the hotel):
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 
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