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All 16 Rosemont hotels

Embassy Suites Chicago O'Hare Rosemont

3.5 of 5 Hotel   |   5500 N. River Road, Rosemont, IL 60018
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68%
Ranked #13 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
jtull54 Maynard, Massachusetts
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547 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Maynard, Massachusetts
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Embassy Suites updated all their rooms in 2013. Spacious and clean, pretty good breakfast every AM, fresh eggs, fruit, etc. the bar is nice size, the in house restaurant "Basil's" is very good. Location is great for airport and Park Ridge, IL. All new shopping and restaurants recently opened with plenty of options. Beds are comfortable, room to work... More

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South Bend, Indiana
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

This was a very nice hotel. Rooms were spacious and very clean. Very quiet as well. The bathroom was clean but in need of some minor cosmetic repairs. The bed was super comfortable. My only complaint would be the service in the restaurant. We came for lunch on Saturday around 1:30 during the Comic Con convention weekend and there was... More

Review collected in partnership with Embassy Suites Hotels

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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a weekend trip for Comic Con. Arrived early Fri. morning. I work at a hotel, so I wasn't expecting to check-in, just was going to ask if they could hold our bags. Jennifer at the front desk was wonderful. There was a room available and she was able to check us in. The rooms were your standard... More

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Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This is an older property, much in need of updating. In fact, the rooms are pretty shabby. The hotel fire alarm went off at 2:30 AM requiring everyone to exit via the stairs and into the rain. No explanation or apology was ever offered by the staff. Then as we were returning to our rooms, the alarm went off again.... More

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Lee-GM, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

We appreciate your comments as they identify areas for our improvement. As for the fire alarm, I apologize that our Team did not communicate the cause to the Guests, they were dealing with the Fire Department as to the cause for the alarm and our Front Desk person in the morning should have responded in a more professional manner. While... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

by far one of my favorite places to stay. We come every year around the same time. The kids love the pool. This time the front desk gave my boys a couple little toys (sticky hand, candy) i enjoy the complimentary drinks for a couple hours at night. Although one of the waiters came off as rude when he was... More

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jimrio
1 review
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel and expected my room to be somewhat clean. It was room 225 across from the fitness center and it was gross. The lighting was dim, the water didn't spurt out of the facet correctly, the ceiling tiles were raised up, the wallpaper was peeling, the chair was stained, there was something nasty spurted in the... More

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We totally loved this hotel. On our arrival, the manager, Len, welcomed us personally, as he does his other guests. It was a lovely touch and it is little things like this that make for a great start to a memorable stay. The room is amazing. It is truly a suite with a king size bed, a kitchenette and a... More

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Sacramento, United States
1 review
5 of 5 stars Reviewed 1 week ago

My travel experience was great! I enjoyed the easy access to restaurants, shopping, and downtown events with ease. The hotel staff was professional and very accommodating and friendly. Thanks! Embassy...

Review collected in partnership with Embassy Suites Hotels

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Budapest, Hungary
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

After flying 9 hours from Frankfurt, Germany, my dog and I arrived in Chicago. The customs process was very slow, similar to being in a Third World country. We missed our flight to Minneapolis. Then, after being boarded on a flight 3 hours later, we were told that bad weather in Minneapolis would be keeping us on the ground. An... More

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North Carolina
Top Contributor
69 reviews 69 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay at Embassy Suites when I am on business because I have never been dissatisfied with their treatment. I stayed once at Embassy Suites and reported a problem and it was rectified promptly. Hey, no place can be always perfect! This stay went seamlessly well as I expected. The comp breakfast, comp manager's reception, room cleanliness, staff attitude... More

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Additional Information about Embassy Suites Chicago O'Hare Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chicago O'Hare Rosemont 3.5*
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Romantic Hotel in Rosemont #11 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 
Number of rooms
294

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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