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Embassy Suites Chicago O'Hare Rosemont


Hotel class 3.5 of 5
5500 N. River Road, Rosemont, IL 60018
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Reviews you can trust

69% Recommend
3.5 of 5 stars 115 reviews
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All (115)
[ Date ] [ Rating ]
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3 of 5 stars
bjtours   20 contributions
Oshkosh, Wisconsin
Oct 24, 2009 | Trip type: Friends getaway

We stayed at The Rosemont Hotel, f/k/a The Sofital for the JF&A show, 10/22 to 10/24/09. Be aware this hotel is in the process of renovations. It was just o.k. Things have definately gone downhill since our last stay 3 yrs ago. If you get a good price or break on the price I would say go for it, if... more

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3 of 5 stars
Fortwood   38 contributions
Seattle, Washington
Oct 13, 2009 | Trip type: Business, Solo travel

Over all, the hotel is average for Embassy suites. The room rate was reasonable for the location and the size of the room, and the property looked reasonably clean. The guy running the bar during the manager's reception was really friendly and nice, but it seemed like they could use another hand to shorten the line a bit. I wasn't... more

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4 of 5 stars
knauf   1 contribution
madison
Oct 8, 2009 | Trip type: Couples

The embassy suites in Rosemont is nice, it hasn't been updated yet to the standard of the other Hilton hotels. You will still find tube TV's and dated carpet in the halls and room but overall I nice stay. Make sure when you go to park in the structure next to the hotel it will only set you back $13... more

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3 of 5 stars
Chavita57   3 contributions
Vancouver, WA
Sep 30, 2009 | Trip type: Couples

We stayed 4 nights for a friend's wedding nearby. This hotel is located next to Rosemont, IL, Convention Center. Bad choice for us, as we had no car and there were no restaurants or retail shopping within walking distance. The hotel knows this and provides it's own restaurant with expensive food and shop with expensive grocery items. Our room did... more

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5 of 5 stars
vadiva30   1 contribution
Columbia, MD
Sep 29, 2009 | Trip type: Business, Solo travel

I found this hotel on a trip to Chicago for a job interview. It is close to O'Hare. I rented a car so that helped with getting around. If you don't have a car it is not that convenient. They do have a shuttle that can drop you off at the Blue line -Metra. I was pleasantly surprised at how... more

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3 of 5 stars
seanwr   1 contribution
Louisville
Sep 19, 2009 | Trip type: Family

The beds were lumpy and very uncomfortable. The front desk staff were rude, if I were working there I would be falling over backwards to help the guests, because this hotel wont last long in this condition. The rooms were very out-dated. more

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5 of 5 stars
djgrupp   3 contributions
Sacramento
Sep 10, 2009 | Trip type: Couples

My girlfriend and I stayed at this hotel because she was taking an exam at the hotel next door and the Rosemont was much less expensive. I was expecting a budget accomodation but we received nothing but *excellent* service, which I would have expected from a much pricier hotel! We had arrived from the airport and been overcharged by our... more

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4 of 5 stars
uc9421   2 contributions
U.S.
Aug 7, 2009 | Trip type: Solo travel

Seems to me that this was my first stay at an Embassy Suites, and considering what a positive experience this was, I am sure that it won't be my last. Really friendly, professional, and smooth check-in process. If I had any questions about nearby attractions, the staff was quick to provide answers. Directly next to the convention center. Just a... more

Management response from
ESDTMGR, Manager

Dear uc9421, Thank you for your review on TripAdvisor. We are so pleased that you enjoyed your stay. As a management team, we take all comments seriously and share them with the staff. In regards to the breakfast buffet, your comments have been addressed and we will continue to concentrate on the quality and presentation of our food service. We...

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4 of 5 stars
random_traveller_uk   10 contributions
London, United Kingdom
Jul 23, 2009 | Trip type: Solo travel

Was only here for a night. Shuttle bus picked me up from the terminal and the driver was pretty friendly. Staff at reception were pretty friendly too. Room was clean , and there is about a 20" flat screen HD tv with some HD channels available. Internet is not free though which is a pain. The blue line train station... more

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4 of 5 stars
jpmay   31 contributions
Paris, France
Jul 22, 2009 | Trip type: Family
0/1 found this review helpful

Where the heck to stay when you need a Chicago airport hotel? Everything about the Embassy Suites is "OK". The location is OK. There is only ONE hotel literally at O'Hare airport, and that's the Hilton. However, the Hilton is hilariously, laughably, overpriced, and, unless it happens to be at the correct terminal for your arrival and departure, it is... more

Management response from
ESDTMGR, Manager

Dear jpmay, Thank you for your review on TripAdvisor. It was very detailed and will be very helpful for travelers that are not familiar to the O'Hare area. You are correct that our shuttle to/from O'Hare airport is complimentary. It runs every 30 minutes from 4am-12midnight. Once again, we would like to thank you for taking the time to review...

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Embassy Suites Chicago O'Hare Rosemont Also Known As

  • Embassy Suites Rosemont
  • Rosemont Embassy Suites
Address: 5500 N. River Road, Rosemont, IL 60018