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Embassy Suites Chicago O'Hare Rosemont

3.5 of 5 5500 N. River Road, Rosemont, IL 60018
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Certificate of Excellence 2014
Embassy Suites Chicago O'Hare Rosemont
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Embassy Suites Chicago O'Hare Rosemont
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620 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eagle, Wisconsin
Top Contributor
95 reviews 95 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed prior to an early morning flight, we were welcomed upon arrival and checkin was smooth. Had suggestions for dinner and was presented with a voucher for Carlucci's which I would highly recommend. We attended the reception which was expected and met a staff member that works at another property also in the area, very nice and took the time... More 

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Longmont, Colorado
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Perfect location if you come into Ohare for conventions. Lots of good qualities but several things that might erk some people. We came in early and left our bags with front desk. Receptionist was very nice and even double checked the room for me...I wanted one further away from atrium because I read it could be loud. When we came... More 

Was this review helpful? Yes 1
gurnee, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Inadequate server staff at evening reception with 2 conferences' attendees staying at hotel. Only 1 bartender. 20 minute wait in line throughout evening for a drink. Poor quality snacks. In fact, some of the poorest I've experienced outside of a neighborhood bar. At check-in I told staff I was a lifetime Gold member which actually got me an upgraded room... More 

Review collected in partnership with Embassy Suites Hotels

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wausau, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great experience. Value met price of stay. Great breakfast. Very helpful staff. Skywalk was very conveinent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... More 

Review collected in partnership with Embassy Suites Hotels

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ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Julie B, Thank you so much for taking the time out of your busy schedule to stop by and tell us what you thought. I will be sure to pass along the compliment of our helpful staff. So glad that you found the Sky-walk convenient, and not only enjoyed the breakfast but your entire experience here with us. We hope... More 

Lewistown, Illinois
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This Embassy is a good one! It's location is good in regards to the airport and it's very, very quiet inside. The common areas are very clean. Normally, I give up trying to attending managers reception in big cities, however this one was great. It wasn't very crowded, and the snacks were great. We didn't eat at the restaurant but... More 

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ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

cjsclark, Thank you so much for taking the time to leave your thoughts on your recent stay here with us at Embassy Suites in Rosemont, Il. We are very pleased to hear that you had a great stay and how welcoming our staff was. We are aware and working on the small issues that you mentioned earlier and apologize for... More 

London, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Due to a canceled flight, I was able to reserve a room at the Embassy Suites near the O'Hare airport. The hotel was like all other Embassy's I have stayed at. Unfortunately I was unable to enjoy the benefits of the hotel chain, due to my early morning departure. Shuttle to and from the hotel to the airport was nice.... More 

Review collected in partnership with Embassy Suites Hotels

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

We are happy to learn that we were able to accommodate you with a last minute stay and that you appreciated our complimentary shuttle service we offer to Chicago O’Hare Airport. Thank you for your review and we hope to welcome you back to Embassy Suites Hotel Chicago Rosemont for a longer visit. More 

Peoria, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is near O'Hare Airport, beautifully decorated, clean, friendly/helpful staff, offers a full breakfast with the room, and has fair rates. The hotel is within a 20 minute drive to United Center and downtown Chicago. There is a large movie theater a few blocks away. We chose this hotel because we had 3 of our grandchildren with us. The... More 

Review collected in partnership with Embassy Suites Hotels

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for choosing to stay with us at Embassy Suites Hotel Chicago Rosemont. We are pleased that you and your grandchildren had a great time during your visit and enjoyed our friendly staff and delicious breakfast menu option we offer. We hope the next time you are in Rosemont, you will allow us the privilege of welcoming you and... More 

Indianapolis, Indiana
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel offered all the standards you have grown to expect out of the Embassy Suites brand. What set this property apart was its location and additional offering to fulfill our needs. Most airport hotels seem to be the only thing within any reasonable distance of the airport. This hotel offered walking distance access to significant retail and dining options... More 

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

We are delighted to learn that the comfort and convenience of Embassy Suites Hotel Chicago Rosemont helped make your stay here enjoyable. Thank you for your great review of your stay and we look forward to your next visit with us. More 

Beachwood, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

one night business stay. Very convenient location. Friendly helpful staff. Very nice spacious room/suite. Clean. Great breakfast with made to order omelette. Minor parking issue resolved by staff. Lack of free internet is disappointing.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

It was our pleasure to accommodate you for your business trip to the area. We are happy to hear that you appreciated our friendly staff, great location and delicious breakfast we serve. Your comments about our Wi-Fi service has been shared with our management team. Thank you for your review of your stay. Whether you are here on business or... More 

Placentia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Beds were extremely soft and soggy and the restaurant is no where near a Meditteranean Restaurant! Evening reception was veggies and crackers along with cocktails. Transportation to get around the area was plentiful----cabs are always out front and the train is within a 5 minute walk.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for sharing your impressions of our hotel. While we are happy to learn that our convenient location and great public transportation worked well for you, we do regret that not all areas of your stay were as you had hoped. Your feedback about your guestroom and our on-site restaurant have been shared with our management team as we... More 

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Additional Information about Embassy Suites Chicago O'Hare Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chicago O'Hare Rosemont 3.5*
Number of rooms: 294
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#12 Business Hotel in Rosemont

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