We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Chicago O'Hare Rosemont

3.5 of 5 5500 N. River Road, Rosemont, IL 60018
Hotel deals
Hotel website
Special Offer
Park, Stay & Go
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Embassy Suites Chicago O'Hare Rosemont
Professional photos View all
Browse nearby
Write a Review

643 reviews from our community

Traveler rating
    221
    214
    117
    60
    31
See reviews for
151
75
36
276
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (643)
  • Mar-May only
    (123)
  • Jun-Aug only
    (198)
  • Sep-Nov only
    (158)
  • Dec-Feb only
    (164)
All months
Holiday, Florida
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW via mobile

This hotel has so much to offerfor the whole family. Whether you are there for business or just looking for an overnight getaway,this is where you want to be. The rooms are beautiful, they have a pool for the kids and the breakfast buffet,which is included in the cost of your room is fabulous to say nothing about the free... More 

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

cdawngo, Thank you so much for taking the time to leave us a review after your recent stay with us. We are so pleased to hear that we could accommodate your entire family from our complimentary happy hour to our breakfast, pool, and polite staff. We can't wait to be able to welcome you back again on your next visit... More 

Carmel, Indiana
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was a typical style Embassy Suites. It was in good shape with some wear, but overall what I expect from Embassy Suites. We had 5 of us stay in one room, which worked fine with the 2 double beds and a couch. I appreciated having the refrigerator in the room. Service upon check-in was okay, but kind of slow.... More 

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Julie S., Thank you so much for taking the time to leave us a review of your recent stay with us. We are so sorry to hear about the wait at Basil's and have contacted the department manager regarding this. We are pleased to hear that you did enjoy the rest of your experience with us and hope to be... More 

Rocky Mount, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Not a good experience for business travelers. There are almost no electrical outlets and the one I could access collapsed into the wall make it useless. Furniture was old and tired and stained and desk chair was impossible to use at the desk as it was too low.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

William W., Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying... More 

Groveland, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was so handy to have the hotel only a skywalk away from the RV convention center. The weather was bad but we didn't have to go out in it at all! The pillows were not the greatest, one was too small and two was too much. The breakfast was good and it was nice to have the complimentary drinks... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Brenda D., Thank you so much for taking the time to leave us a review of your recent stay. We are so pleased to hear you enjoyed your experience here with us from the location to the breakfast and complimentary drinks. We can't wait to be able to welcome you back on your next trip to the area. All the... More 

Michigan City, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel has a very spacious lobby that has been recently remodeled. The happy hour and breakfast accomdations are just two of the reasons for my friends and family staying at this hotel, and keep us coming back. We stay here every year to attend an event just right across the street and the tunnel that connects the buildings keeps... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Lori B., Thank you so much for taking the time to leave us a review of your recent stay here with us. We are so pleased to hear that you enjoyed your experience from the location to the breakfast and happy hour. We can't wait to welcome you back again. All the best, Jessica More 

Rockford, United States
1 review
4 of 5 stars Reviewed 1 week ago

Bar was under staffed. Restaurant food great and service good. Room was comfy and large. Breakfast was good except they don't cook the potatoes. I stay here every year for the RV Show and every year the bar and restaurant are under staffed. I know the bar is a great source of revenue and you would think they would bring... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Scott M, Thank you so much for taking the time to leave us a review after your recent stay with us. We are so pleased that you return here every year and hope that you enjoyed the RV Show. We are sorry to hear that you feel the bar is understaffed and this has been brought up to the appropriate... More 

Mt. Calm
Top Contributor
125 reviews 125 reviews
82 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment our team checked in until the time we left after breakfast the staff went out of their way to help make our stay better. The desk clerk mannerism was carried out the same way with whom ever we came in contact with. I usually go out to dinner but with the weather so bad we tried our... More 

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

MCtravler, Thank you so much for taking the time to stop in and leave us a review after your recent stay with us. We are so pleased that you gave our i n house restaurant a try and were happy with the outcome as well as all our staffing and the managers reception. We can't wait to welcome you back... More 

Petoskey, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are all very nice. Unfortunately, there are not enough of them. There is only one person to run the entire restaurant and bar so the service is very slow. The price of the food is not bad but best to order water. Beverage prices are outrageous. Almost $4 for a cup of coffee and $6... More 

Was this review helpful? Yes 1
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

S J, Thank you so much for taking the time to leave us a review. We are sorry to hear about the situation with the fridge not being in or delivered to your room. We have informed the department managers of this. We are pleased to hear that you did enjoy the staff and restaurant, and do hope to be... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel because it is very close to O'Hare airport. We had an early flight out the next morning and I did not want to have to get up at 3:30am to get to the airport for my flight. The hotel accommodation were very nice and the shuttle service was prompt and courteous. I would stay here... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Paul M., Thank you so much for taking the time to stop in and leave us a review. We are so pleased that you enjoyed your experience here including the courteous and prompt service for our shuttles. We hope to welcome you back on your next trip to the area. Best Wishes, Jessica More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at this Embassy yearly for the last 5 years and Embassy has been our perferred hotel for the last 20 years....but after this stay we're rethinking that. The room did not have a fridge so I called down to front desk and they brought one up. The toilet didn't work properly and would run all the time,... More 

Was this review helpful? Yes 3
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Christina W., Thank you so much for taking the time to leave us a review and let us know your thoughts and concerns. We are deeply sorry for the troubles you experienced while you were here. We have informed the appropriate department managers regarding the problems that you had. We do hope to be able to welcome you back on... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Chicago O'Hare Rosemont? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Chicago O'Hare Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chicago O'Hare Rosemont 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Priceline, Orbitz, Cheap Tickets, Expedia, BookIt.com, HotelTravel.com, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your Embassy Suites Chicago O'Hare Rosemont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#10 Romantic Hotel in Rosemont
#12 Business Hotel in Rosemont

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Room/suite (27)
Viewed
Bathroom (10)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (12)
Viewed
Dining (4)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay