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All 16 Rosemont hotels

Embassy Suites Chicago O'Hare Rosemont

3.5 of 5 Hotel   |   5500 N. River Road, Rosemont, IL 60018
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Ranked #13 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jamie E Saint Louis, Missouri
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545 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Saint Louis, Missouri
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for a weekend trip for Comic Con. Arrived early Fri. morning. I work at a hotel, so I wasn't expecting to check-in, just was going to ask if they could hold our bags. Jennifer at the front desk was wonderful. There was a room available and she was able to check us in. The rooms were your standard... More

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Chesapeake, Virginia
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

This is an older property, much in need of updating. In fact, the rooms are pretty shabby. The hotel fire alarm went off at 2:30 AM requiring everyone to exit via the stairs and into the rain. No explanation or apology was ever offered by the staff. Then as we were returning to our rooms, the alarm went off again.... More

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

by far one of my favorite places to stay. We come every year around the same time. The kids love the pool. This time the front desk gave my boys a couple little toys (sticky hand, candy) i enjoy the complimentary drinks for a couple hours at night. Although one of the waiters came off as rude when he was... More

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1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel and expected my room to be somewhat clean. It was room 225 across from the fitness center and it was gross. The lighting was dim, the water didn't spurt out of the facet correctly, the ceiling tiles were raised up, the wallpaper was peeling, the chair was stained, there was something nasty spurted in the... More

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We totally loved this hotel. On our arrival, the manager, Len, welcomed us personally, as he does his other guests. It was a lovely touch and it is little things like this that make for a great start to a memorable stay. The room is amazing. It is truly a suite with a king size bed, a kitchenette and a... More

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Sacramento, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My travel experience was great! I enjoyed the easy access to restaurants, shopping, and downtown events with ease. The hotel staff was professional and very accommodating and friendly. Thanks! Embassy...

Review collected in partnership with Embassy Suites Hotels

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Budapest, Hungary
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

After flying 9 hours from Frankfurt, Germany, my dog and I arrived in Chicago. The customs process was very slow, similar to being in a Third World country. We missed our flight to Minneapolis. Then, after being boarded on a flight 3 hours later, we were told that bad weather in Minneapolis would be keeping us on the ground. An... More

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North Carolina
Top Contributor
69 reviews 69 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay at Embassy Suites when I am on business because I have never been dissatisfied with their treatment. I stayed once at Embassy Suites and reported a problem and it was rectified promptly. Hey, no place can be always perfect! This stay went seamlessly well as I expected. The comp breakfast, comp manager's reception, room cleanliness, staff attitude... More

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4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My two sisters and I stayed in August 2014. Very nice staff, clean comfortable rooms, safe, and a great restaurant across the street. Will stay here in the future. My sisters as a joke TPed my room. Walking through the lobby the front desk gal overhead our conversation. After dinner there was a extra roll of tolet paper in my... More

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Detroit, Michigan
15 reviews 15 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Embassy suites from Aug 1st to the 9th. There was 3 of us in the suite. The first night was fine, that was the only night without problems. After a terrible storm there was water on the floor in the bedroom, we made several attempts to call the front desk without an answer. The next evening... More

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Additional Information about Embassy Suites Chicago O'Hare Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chicago O'Hare Rosemont 3.5*
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites

104 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Romantic Hotel in Rosemont #11 Business Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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