We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Chicago O'Hare Rosemont

#13 of 16 Hotels in Rosemont
Certificate of Excellence
Hotel deals
Hotel website
5500 N. River Road, Rosemont, IL 60018
Special Offer
Park, Stay & Go
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Embassy Suites Chicago O'Hare Rosemont
Professional photos View all
Browse nearby
Embassy Suites Chicago O'Hare Rosemont
Rate this Hotel

656 reviews from our community

Traveler rating
    225
    219
    120
    60
    32
See reviews for
154
75
38
284
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (656)
  • Mar-May only
    (136)
  • Jun-Aug only
    (198)
  • Sep-Nov only
    (158)
  • Dec-Feb only
    (164)
All months
Top Contributor
75 reviews 75 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Great staff but would try Doubletree or Hilton next time. The first room had issues with the TV in the bedroom and the staff moved me immediately. The second room had issued with lights not working but I didn't complain, I just wanted to relax. The pool area definitely is not a tranquil environment. There was very loud music, I... More 

Was this review helpful? Yes
Andover, Minnesota
Top Contributor
81 reviews 81 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is a little dated but pretty nice. The bed was comfy and the room very spacious and nice but the window needs washing badly. The best thing about Embassy Suites is the breakfast and the managers reception and this one is no exception. Very good breakfast! For being so close to the airport it was fairly quiet too.

Was this review helpful? Yes
Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was in Chicago for business this week and had a great experience at the Embassy Suites Chicago O'Hare. The check in was quick and efficient and my room was clean and inviting. The set up of the room was fantastic with the 2 piece desk that could be moved around as need and the TV was in a great... More 

Was this review helpful? Yes
Chesterfield, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very nice and the suite accomodations were very spacious. The only complaint was with the elevators which seemed to be quite slow and sometimes did not stop completely on the floor they were supposed to. The managers reception and the breakfast were both very good. I would highly recomend this to anyone looking for accomodations in the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

John M., Thank you so much for taking the time to leave a review after your recent stay with us. We are so pleased to hear you found the hotel very nice and the suite accommodations very spacious. We apologize for the elevators which seemed to be quite slow. We are so glad to hear you found the managers reception... More 

Des Moines, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good experience with the exception of the pull out bed. Very thin and uncomfortable. Staff was friendly. I remember the breakfast experience from many years ago as being better with fresh made blueberry pancakes and not the rather bland tasting pre cooked waffles.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thomas C., Thank you so much for taking the time to leave us a review after your recent stay. We are sorry to hear you found the pullout bed and waffles not to your liking but we are however pleased to hear that you enjoyed the rest of your experience here with us. We hope to be able to welcome... More 

Top Contributor
66 reviews 66 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Seems like we always go here for our yearly family getaway.As a grandmother to accommodate my family is always the best solution to go to the Embassy Suites in Rosemont Il. Free breakfast,Evening social is a fun time to have a snack and beverages to accommodate family and meet other families,swimming for the children without the sand. Always our first... More 

Was this review helpful? Yes 1
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Cowboygeorge, Thank you so much for taking the time to leave us a review. We are so pleased to hear how often you visit us and find your experiences here great from the pool to the breakfast and evening reception. We can't wait to be able to welcome you and your family back again for another great family vacation. Very... More 

Decatur, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My partner and I were here for a business convention and vacation. We were on the third floor. The staff were terrific as we were traveling with pets. They were very helpful and informative. The room was very nice. Two rooms with a fridge and microwave. I would suggest higher up than the third floor, if you want a quieter... More 

Was this review helpful? Yes 1
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

deeters88, Thank you for taking the time to leave a review after your recent stay with us. We are so pleased to hear you enjoyed your experience with us from the staff, location to being able to bring your pets. We hope to be able to welcome you back on your next trip to the area. Best Wishes, Jessica More 

Thompsons Station, TN
Top Contributor
173 reviews 173 reviews
31 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here one night this week on business and had a good / pleasant experience. The rooms are big with the standard suite concept with sitting area in front and bedroom in back. The room was clean and comfortable. The common are is nice and the staff friendly. I enjoyed the managers reception(better than most) and the breakfast in... More 

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Carl M., Thank you so much for taking the time to leave a review of your recent stay with us. We are so pleased to hear you enjoyed your experience here from the rooms to the managers reception and breakfast. We hope to be able to welcome you back on your next trip to the area. Sincerely, Jessica More 

Bengaluru (Bangalore), India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed over a weekend. Hotel shuttle pickup at the airport was running late and Embassy Suites Rosemont was the 3rd stop on the shuttle (meaning the same Shuttle serves a few other hotels near the airport). Long wait at the checkin desk - only one rep was present at 10 pm and a few of us. Found a room which... More 

Was this review helpful? Yes
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

NipunJainIndia, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and apologize you were disappointed in the comfort and appointment of our suites. We will take your comments under consideration as we continually work to improve our guest experience and we hope you will consider staying with... More 

Clarksville, Arkansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was stayed in hotel EMBASSY SUITES My payment had done by QATAR vide voucher no. 77586, including $20.00 dinner Per person (Total 4 person) and breakfast also which same confirmed by desk person. When I entered in hotel, desk person asked me for deposit ck out. I had given deposit to him. When we had taken dinner, our bill... More 

Was this review helpful? Yes 1
ESDTMGR, Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

biren233, We truly apologize for any confusion regarding your deposit. I'm aware that you are in touch with one of our managers and the situation has been resolved. So we again truly apologize for any inconvenience that has been caused by this issue. All the best, Jessica More 

Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Room/suite (27)
Viewed
Bathroom (10)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (12)
Viewed
Dining (4)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question