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All 16 Rosemont hotels

Embassy Suites Chicago O'Hare Rosemont

3.5 of 5 Hotel   |   5500 N. River Road, Rosemont, IL 60018
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Ranked #13 of 16 Hotels in Rosemont
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
BostonGirl62 Weymouth, Massachusetts
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Weymouth, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was in town for the Garth Brooks concert and the location of this hotel was ideal. It was close to the airport, to Allstate Arena and Rivers casino. The rooms were nice - very clean and comfortable. Price included breakfast which was good. Food was decent and plenty to choose from. Basil Kitchen & bar was a great stop... More

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Kaiserslautern, Germany
Top Contributor
441 reviews 441 reviews
78 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed 1 week ago

Okay hotel and rooms. The room (526) was clean. I did have a problem with one of the smoke detectors beeping (the battery was dying) and called the front desk for repair – which was done immediately. The rooms are, of course, huge and really overkill unless you’re planning to spend time in your room (I don’t). The king bed... More

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Lee-GM, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your comments about your recent stay, I'm glad your enjoyed our Breakfast and spacious Suites. We will take your comments about the Beer and Coffee under consideration as we have many European Guests and we would like to accommodate them as well. We look forward to your return when you travel back to Chicago. Auf Wiedersehen, More

Montgomery, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed so we could walk across the street to Wizard World Chicago. I really like the big doors as you walk into the room. And they have over night parking, which you have to pay for. I think 2 nights is 50 bucks. I didn't really notice alot of noise. We were on the 5th floor. The only thing... More

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your review of your stay at Embassy Suites Hotel Chicago Rosemont. Although we are delighted to hear that you enjoyed the comfort of our guestrooms and convenient location to the area attractions, we are disappointed to learn that not all areas of your stay were positive. Your comments about your guest bathroom have been forward to our... More

London, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Over this past summer my boyfriend and I have stayed in 4 different Embassy Suites in various cities. During all our stays we have loved the hotel chain until we stayed in Chicago. In Chicago we were greeted promptly and very friendly upon arrival and attended the Manager's Reception which always is a nice perk to the hotel! However the... More

Was this review helpful? Yes 4
Lee-GM, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

I apologize for the experience you had in our Hotel and I have addressed this issue with our Housekeeping department. I have a concern when we don't follow through promptly with requests from our Guests. We hope you will return to stay with us when your travels bring you back to Chicago. More

North Bay
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is the second year that we stayed at the Embassy Suites Chicago O'Hare Rosemont. Both occasions were for conventions. Rooms are spacious and comprise two rooms, the price includes a very good breakfast buffet that includes made to order omelets, etc; and the manager's special 5:30 to 7:30 free drinks was appreciated. We would stay again. Book early because... More

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for choosing to stay at Embassy Suites Hotel Chicago Rosemont. We are delighted to hear we are your hotel of choice when staying in the area. It is wonderful to learn that the comfort of our guestrooms, delicious breakfast buffet and fabulous evening reception all added to your positive experience. It is always a pleasure to have you... More

Evansville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

You could not ask for a better stay when attending an event at the Donald E. Stephens Convention Center than what you get with the Rosemont Embassy Suites - complimentary evening reception, free expanded breakfast selection, updated clean rooms and directly across the street from the convention center. Check out the hotel stay packages to find that perfect fit for... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you very much for your wonderful compliments about your stay with us. It’s rewarding to hear that our convenient location to the Donald E. Stephens Convention Center made your stay more enjoyable. We look forward to having you here at Embassy Suites Hotel Chicago Rosemont the next time you are in the area. More

Oshkosh, Wisconsin
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel for its location to the airport. It is so close and yet fairly quite. The only noise we had in our room was from the outside street. Evenings they have a nice happy hour that is free. They also had a few snacks as well. They have a free breakfast in the morning but we flew... More

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

We are delighted to hear that our great location to Chicago O'Hare Airport and comfort of our hotel was just what you needed for your trip. Thank you for your terrific review of your stay and we hope the next time you are in the area you have the chance for a longer visit with us at Embassy Suites Hotel... More

North of Mason Dixon line
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Prior to check in I received an email from this hotel offering $5 internet for unlimited devices. I accepted the offer and received confirmation. When we arrived I logged in with my laptop but then had trouble logging in with my phone so I called the front desk. They told me this sometimes happened and just to log in as... More

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for making us aware of the issues you had with your bill and the charger you accidently left behind. It seems we did not achieve excellence in all areas while you were here and we regret any inconveniences you experienced. Your comments will be shared with our team as we are always looking for ways to improve our... More

Illinois
Top Contributor
80 reviews 80 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a conference at the convention center. We have stayed before and since we are Hilton Honors members, this is our hotel of choice when attending the convention center. The rooms are becoming dated and in need of maintenance, but were very clean. The breakfast was good, being able to order pancakes and eggs cooked to your... More

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for your continued loyalty and review of your stay at Embassy Suites Hotel Chicago Rosemont. We are delighted that the comfort of our guestrooms and great breakfast buffet made your stay more enjoyable. We are happy to hear we are your hotel of choice when staying in the area and we look forward to you next visit. More

Maynard, Massachusetts
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Embassy Suites updated all their rooms in 2013. Spacious and clean, pretty good breakfast every AM, fresh eggs, fruit, etc. the bar is nice size, the in house restaurant "Basil's" is very good. Location is great for airport and Park Ridge, IL. All new shopping and restaurants recently opened with plenty of options. Beds are comfortable, room to work... More

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EmbassyStesRosemont, General Manager at Embassy Suites Chicago O'Hare Rosemont, responded to this review

Thank you for letting us know how much you enjoyed your stay at Embassy Suites Hotel Chicago Rosemont. It is always our pleasure to provide all of our guests with comfortable accommodations and a great location to the area attractions sure to make their stay with us is memorable. We are glad that you enjoyed your visit and look forward... More

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Additional Information about Embassy Suites Chicago O'Hare Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chicago O'Hare Rosemont 3.5*
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites

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