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All 16 Rosemont hotels

The Westin O'Hare

4.0 of 5 Hotel   |   6100 North River Road, Rosemont, IL 60018
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76%
Ranked #3 of 16 hotels in Rosemont
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
locolos13 Carmel, New York
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658 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Carmel, New York
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at The Westin due to a late night landing into O'Hare. I was able to book a great rate through Hotwire. Hotel has a free shuttle from O'Hare which is very convenient. Rooms are large and seem to be recently updated. The only negative to this hotel is the limited dining options at night. Specifically if you have... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you for taking the time to write such a wonderful review on Trip Advisor. I am so delighted that you had such a positive experience. Thank you for all the kind words and all your feedback. I will be sure to share everything with our team. Thank you again and we do hope you chose to stay with us... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very friendly staff, large and comfortable rooms, and everything was very clean! The only issue we had was that the fridge in the room made this very loud screeching noise so we had to unplug it but otherwise we had a great time and would definitely return to this hotel because of it's proximity to the outlet mall and the... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you so very much for taking the time to write a review on Trip Advisor. I am so happy that your stay with us was so enjoyable. You are absolutely correct when you say that our property is the perfect location, because we are. Thank you for mentioning that! I regret that your guest room had a noisy refrigerator.... More

Madison, Wisconsin
Top Contributor
122 reviews 122 reviews
47 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

I was surprised by how nice this hotel was, particularly since it is an airport hotel. The rooms were large, there is a refrigerator, huge flat screen TV, large window and a nice sized bathroom. It looked recently remodeled and was very clean and modern. The bed was very comfortable and the linens were nice (a personal pet peeve!!). The... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you for taking the time to write such a pleasant review on Trip Advisor. We really are grateful for guests that like to share their experience with the world. I apologize that your guest room temperature was difficult to cool down. I have already forwarded this feedback to our team. It is very important that we look into all... More

Cary, Illinois, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

My fiance and I booked a room the night before Chicago Comic Con. I had been looking forward to staying at this hotel for many years now and the idea to be closer to the convention center to get there faster in the morning. We were unaware that they charged their guests for parking. So we signed up for their... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

I really appreciate you taking the time to write a review on Trip Advisor. After reading your feedback, I see we could have done things better. I am so grateful that you chose to stay with us while attending the convention. I regret that you did not have a true Westin experience. I apologize that you were surprised by our... More

Senior Contributor
36 reviews 36 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel has a problem with theft. Watch your belongings like a hawk! I am a frequent traveler and I was shocked at how disinterested management was - I had a $700 IPad stolen in this hotel. I highly recommend staying elsewhere if you value your possessions.

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TremontChicagoHotel, General Manager at The Westin O'Hare, responded to this review

Thank you PKYTravel for your survey and am sorry to hear that you cannot find your ipad. I am interested in speaking with you directly so please feel free to contact me direct at 847-698-1325 or email at pete.demay@westin.com so that we may discuss further. Warm regards, Pete Demay General Manager More

Glasgow
Top Contributor
102 reviews 102 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

4th time at this hotel, and it looks even better than ever. Arrived early to check in and was able to drop off the luggage with very little problem. All requests were surpassed. Rooms were gorgeous. The renovations made the place even better - although the business center is now in the middle of the lobby and seems like an... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you for the very kind 5 star review on Trip Advisor. We are thrilled that you chose to stay with us for the fourth time. I am so very happy that you enjoyed the renovations. They are fabulous. Thank you for your loyalty to Starwood and to our property. We look forward to your fifth stay with us! We... More

Charleston, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I have been to this hotel several times and we always enjoy our stay. The hotel is recently remodeled, so the lobby and rooms are in great condition. There is free Wi-Fi in the lobby; however, the in-room fee for wireless access is a little pricey. There are also some interesting restaurant options near by. If you're... More

Was this review helpful? Yes 1
Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

What a wonderful 5 star review you wrote for us. All of your detailed, honest feedback is greatly appreciated. We really do look at all feedback very closely. I thank you for your loyalty. It is greatly appreciated by all of us. I will be sure to pass along your pleasant review to our team. We really are grateful. Your... More

Calgary, Alberta, Canada
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was fine. This hotel is in a suburb of Chicago, not IN Chicago. The 1 restaurant was expensive. There are only 2 taxis services available in Rosemont. They each have only 1 van equipped for wheelchair service with a lift/ramp. They are NOT reliable. We were left at the airport without transportation to the hotel, arranged by the... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you for taking the time to write about your experience while staying with us. I am grateful that you enjoyed our property. We do strive to ensure every guest has a stress free and rejuvenating stay while with us. I wish I could say the same about your experience outside of the hotel. I deeply regret and apologize for... More

Chicago, Illinois, United States
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel close to the airport and the Rosemont convention center. I had a room on the 8th floor close to the elevators and it was very quiet. It was a standard king bed room, but it was very spacious. The bathroom had a nice big counter and shelving below the counter to keep get ready items. Awesome two head... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay. We really appreciate all feedback. We use it as a tool to ensure that every single guest has a positive stay with us. Our goal is that you always choose to stay with us whenever your travels bring you to our area. I... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Was at the hotel for a conference. The rooms were comfortable and nice. Very relaxing. The conference rooms were very accommodating for the conference. Overall, a great experience. Would definitely recommend.

Was this review helpful? Yes
Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you very much for awarding us 5 stars on your Trip Advisor review. We really strive to ensure that every guest has a superior experience. Thanks you for all the very kind feedback. I will be sure to let our team know! Thank you again and we look forward to your return. Be Well, Susan T. More

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Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin O'Hare 4*
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Rosemont #4 Business Hotel in Rosemont #7 Romantic Hotel in Rosemont
Hotel Class
Official Description (provided by the hotel)
Conveniently located, The Westin O'Hare is just minutes from O'Hare International Airport. We provide complimentary shuttle service that departs the hotel approximately every 20 minutes. ... more   less 
Number of rooms
525

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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