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The Westin O'Hare

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6100 North River Road, Rosemont, IL 60018
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The Westin O'Hare
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The Westin O'Hare
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806 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Top Contributor
71 reviews 71 reviews
47 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

Had to stay at the Westin O'Hare recently because downtown hotels were booked solid and my go-to Hyatt Regency O'Hare was sold out. Westin was OK - room was clean and bed was good but wifi was slow/poor. Overall, hotel was typically depressing airport hotel - was very happy to check out after just 10 hours there. Gym was OK/good... More 

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Portland, OR
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

After an unpleasant stay at a motel in rural Illinois, the Westin O'Hare was a refreshing & pleasant stay during our last night in the area. Nothing beats the "Heavenly Bed" (and I'm not just a sucker for a good marketing ploy) and the special they had (breakfast, Internet, parking, AAA discount) made the Westin the best choice near the... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We are very grateful for all of your kind words you had for our property and team. We work hard to provide a true Westin experience to everyone that walks through our doors. I apologize you were not placed in a guestroom with a refrigerator. We are currently... More 

Chicago, Illinois
Top Contributor
140 reviews 140 reviews
109 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my first stay at the Westin O’Hare and I was there to attend a meeting at the hotel. I was pleasantly surprised to find that the hotel was recently renovated and the lobby/interior/meeting rooms looked new and upscale/comfortable. Even though the hotel is close to O’Hare I never heard any noise from outside and with the big, open... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

We are very grateful that you chose to stay at The Westin O'Hare. It was our pleasure to provide you with a true Westin stay. I thank you for all the detailed feedback. It is very important that we hear directly from our customers. Your feedback will ensure a pleasant stay for all of our future guests. I do apologize... More 

Jacksonville, Florida
Top Contributor
102 reviews 102 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is conveniently located 15 min away from O'Hare Airport. There is a shuttle (every 30 min or so), or a cab ride of about $12.00 - Uber is not allowed at the airport, so taxi is the only choice... Nice service at the front desk, but there is generally a long line, particularly at check-out, as they only... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. I do apologize that you found our property to be in need of a renovation. In fact, we just recently had a multi-million dollar renovation of the lobby/front desk and restaurant/bar areas. We added several brand new ballrooms as well as a full service Starbucks. I apologize that... More 

Iowa City
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

went to the ST Con in 2013, and stayed elsewhere. this time, i stayed at the Westin and loved it. easier to be there and a great group price. i highly recommend this hotel. super staff, as well. i only wish the room had a fridge, and access to a microwave.

Was this review helpful? Yes
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post a review on TripAdvisor regarding your recent stay with us. Thank you for all the kind words you had for our staff as well as our property. I do regret that we were not aware you needed a refrigerator in your room. Almost all of our guestrooms have one. We do accommodate... More 

Sheboygan, Wisconsin
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My sister & I stayed at the Westin this past weekend. Checkin was efficient and painless - woman at the desk offered a late checkout on Sunday which was very much appreciated. Our room was clean and quiet (hopefully WE were not the loud ones!). Only real negative was that wifi was not included & it pains me to pay... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post a review on TripAdvisor.regarding your recent stay at the Westin O’Hare. We strive to ensure that every single stay is a true Westin experience. I thank you for all your feedback. It is a very important tool for us. I regret that you were disappointed with our Wi-Fi pricing. We do offer... More 

Houston, Texas
Top Contributor
74 reviews 74 reviews
49 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times for busienss. The service is always great. The rooms are nice. It is an older hotel that has been renovated. You can tell the age by the elevators and ceiling height. However, it is a great hotel. The beds are very soft! The hotel resturant has a good breakfast buffet. Its a... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We are very grateful for all your kind words about our team and property. I will be sure to share them with the entire team. Thank you for your time as well as your loyalty to us. See you soon. Be well, Susan Tomaselli More 

Newark, Delaware
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Westin O'Hare for a weekend visit in Chicago. I originally wanted to be downtown Chicago, but this turned out to be the perfect location. It's close to the airport @5 minute ride without any airport noise. It's also within walking distance to the CTA Blue Line - Rosemont train stop. Ride into downtown is about 30 minutes... More 

Was this review helpful? Yes 4
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

We are very grateful that you took the time to post a review on TripAdvisor. The wonderful details of your review will be very beneficial to our future guests. Thank you for your time and your loyalty. As always, we look forward to your return. Be well, Susan Tomaselli More 

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Thrilled to have stayed here. The hotel was absolutely spotless, there was hundreds of upscale dining options within a $5 Uber ride! The bar/restaurant in the lobby was very cool with a great draft beer selection and was very reasonably priced.

Was this review helpful? Yes 1
Susan T, westin experience specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post such a wonderful review on TripAdvisor. I am thrilled that you had a true Westin experience. Thank you for choosing to stay with us and our hope is that we will continue to be your number one choice while traveling through our area. Thanks for all your kind words and we look... More 

Epping, New Hampshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the hotel due to convenience to the convention center. The renovations 5o the hotel were pretty amazing. The restaurant onsite was tasty and not too expensive. It was nice to have a Starbucks in the lobby and our breakfast vouchers were redeemable there also. The accommodations were incredible! The bed was extremely comfortable - no wonder they... More 

Was this review helpful? Yes 3
Susan T, westin experience specialist at The Westin O'Hare, responded to this review

We are so happy that you were delighted with the choice you made to stay at The Westin O'Hare. Our property is the perfect location while attending conventions at the convention center. Thank you very much for all the kind details that you chose to share with us on your review. These details are very important to us. They help... More 

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