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The Westin O'Hare

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6100 North River Road, Rosemont, IL 60018
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1 room 1 adult
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920 Reviews from our TripAdvisor Community

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Pawleys Island, South Carolina
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Benchmark Restaurant in this hotel is as good as any downtown restaurant. Don't judge this as 'a hotel restaurant' it is far more than that. And for stellar service ask for Olga! I loved the watermelon bursts salad and the scallops. If you are traveling through O'Hare and stay here - do trust the restaurant to deliver the best.

Helpful?
Thank SuThom
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

We thank you very much for the stellar review that you have posted on Trip Advisor. I am delighted that you enjoyed our restaurant so very much. Thank you for the kind words that you had for Olga. She really is a superstar! I will be sure to share your review with her! Thank you again for your time and... More 

Cairo, Georgia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I took my first vacation ever in August of 2015 and had the pleasure of staying at The Westin O'hare. The staff was so friendly, and the room was beautiful. I enjoyed it so much that I've booked a room here again for my upcoming trip in March. I look forward to introducing two of my cousins to Heroes and... More 

Helpful?
Thank cynthiahall214
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for taking the time to post a review on Trip Advisor. We are delighted that your expectations were exceeded. Thank you for all the kind words you had for your experience. We thank you for choosing to stay with us and we look forward to your upcoming stay in March. Thanks again and be well, Susan... More 

Scottsdale, Arizona
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel on business for 3 nights during late January '16. My 9th floor room was spacious enough, well-kept and quiet. There were an easy chair and desk to use. The bedding as usual was all too good -- Westin king beds are really good to/for me.. The bathroom was well-equipped and the room even had a... More 

Helpful?
Thank ButchEkstrom
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

We are very grateful that you took the time to post a review on Trip Advisor. All the details are very important to us. Many of our future guests will benefit from your experience. Feedback is a tool that we do not take for granted. It is very important. I thank you for choosing to stay at the Westin O'Hare.... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We picked this hotel because of it's convenient location near the airport. We stayed for just one night, but it was a very good stay. The staff was friendly and courteous. Accommodations were clean. We had no problems and intend to stay there again.

Helpful?
Thank Eric K
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

We are very grateful that you took the time to post a review on Trip Advisor regarding your recent stay at the Westin O'Hare. I am delighted that you chose to stay with us and that we exceeded your expectations. Thank you for all the kind words that you had for our team as well as our property. We anxiously... More 

Orange County, California
Level Contributor
109 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In my opinion, this hotel does not meet Westin's brand criteria. Perhaps it is just too good of a location (near Chicago O'Hare Airport) and too profitable (all those price-insensitive business travelers) for Starwood Hotels to renovate the hotel, or and/upgrade it, to align with Westin brand standards. This hotel is not particularly exceptional, nor luxurious. It's basically a big,... More 

Helpful?
Thank Dr_C_and_E
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for the review that you posted on Trip Advisor. Your time and feedback is very important to us. We work very hard to ensure that we deliver an exceptional stay to each and every guest. I truly regret that we did not exceed your expectations. We will use your feedback to make improvements where needed and to ensure... More 

Atlanta, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here well over 90 days in the last few years because it is part of the internet bidding sites. This hotel focuses on groups and that is it. They also have agreements with various airlines because of their location. For people like me who are business travelers this hotel is bad news. They have a business center that... More 

Helpful?
Thank steve e
Susan T, westin experience specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post a review on Trip Advisor. I regret that we did not exceed your expectations. We strive to ensure every guest consistently has a true Westin experience. I apologize that your experience was not the case. I would like the chance to discuss your experience in detail. As you know the reviews are... More 

Pembroke Pines, Florida
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very spacious room, convenience location, very close to the airport.Many restaurants options nearby.Average costumer service but I did not have any problems during my stay.I was there just for 2 days but It was hassle free. The only thing I did not like was the fact that I had to pay for parking.

Helpful?
Thank K-calvo2015
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thanks very much for the 4 star review on Trip Advisor. We are so grateful that you chose to stay with us while traveling through our area. Thank you for all the positive feedback. I will be sure to pass it along. I am sorry that you were disappointed with our parking charge. Our parking prices are competitively priced amongst... More 

Houston, Texas, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently scheduled a Pipeline Meeting at the Westin O'Hare for 70 people and have nothing but good things to say. The staff were very professional and friendly. I used their AV Group and Catering for my meeting. Food was prepared to perfection. The AV Group were attentive and equipped with what was requested for our setup. Sales Manager, Kasandra... More 

Helpful?
Thank Pamela P
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Your review is so greatly appreciated by the Westin O'Hare. I am delighted to have read that your expectations were exceeded. I do agree that we have a very efficient team that strives to ensure every event goes smoothly. Thank you for all the very kind words you had for our team. Especially Kasandra, she really is a superstar! I... More 

Cambridge Springs
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed January 8, 2016

Hotel is easy to find off of the interstate,and just far enough out of the city for more room, and better rates, and the Rosemont MB Financial area is nearby via shuttle, and has tons to do... The hotel is also a short walk to the "L" trains & buses station to go anywhere you need.... Definitely think about staying... More 

Helpful?
Thank CharlieB24
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post such an informative review on Trip Advisor. We are so grateful that you are sharing your feedback with the world! Thank you for choosing to stay with us. We look forward to your return! Thanks and be well, Susan Tomaselli More 

Waukesha, Wisconsin
Level Contributor
138 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed January 8, 2016

The staff at the Westin were always attentive and hardly ever in the way. They managed a conference for 400 with grace and poise and professionalism uncommon in the conference industry. The meeting rooms are up-to-date and well-maintained. Temperature perfectly managed. Meals served efficiently with hot food nicely presented. Snacks were healthy and innovative. WiFi is reasonably fast. The guest... More 

Helpful?
Thank PaulLMullen
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post such a wonderful review! We are very grateful that your conference ran so smoothly. We pride ourselves on providing top-notch service to every conference we hold. Thank you for choosing the Westin O'Hare. We look forward to providing many more years of service to you. Thank you again. Be well, Susan Tomaselli More 

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