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The Westin O'Hare

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6100 North River Road, Rosemont, IL 60018
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The Westin O'Hare
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The Westin O'Hare
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784 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Westin during the Vampire Diaries convention and it was wonderful. Andrew at the front desk went above and beyond to make us feel comfortable . The room was very clean so thank you to the housekeeping staff as well. The place was packed but I never felt over looked. Thanks again Andrew for tolerating crazy groups... More 

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INDIANA
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself has had a nice renovation that was much needed. The rooms are spacious and very comfy. The bedding is delightful. The bellhop I believe his name is Luiz is WONDERFUL! Very kind, helpful man. The front desk has a person I also believe name Maria who is not very helpful or kind. We actually spoke to management... More 

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Lancaster, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very nice, very clean hotel! They allowed us to check in four hours early! The hotel had a very nice staff and they had a Starbucks inside of the hotel! I had never stayed at this hotel before, but I couldn't have been happier! I will be staying here again in 2016!

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post such a terrific review on TripAdvisor! We are so happy that you were able to attend such an exciting convention. It was our pleasure to have hosted such an exciting event. Everyone really seemed to enjoy themselves. Thank you for all the kind words you had for our team as well as... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

After paying a significant room rate to stay at this hotel you would think internet access would be included. It is not. It is at minimum $7.99. It is unclear to me at this time what time frame that covers. My entire stay? One night? 10 minutes? So with my first use I am writing this review. I haven't had... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post a review on TripAdvisor. Your feedback is a very important tool that we use to ensure that every single guest will have a true Westin experience. After reading your review I see that you were disappointed with our Wi-Fi charges. I apologize if you were not aware of our free internet options.... More 

Astoria, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Westin is very convenient to the airport. Everything is above and beyond what one would expect from an airport hotel- from the excellent gastropub, Starbucks and overall service. Everything here feels upscale and staff made me feel like a valued guest.

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for the very generous five star review that you posted on TripAdvisor. We are grateful for your time as well as your loyalty. Thank you again and we look forward to your next stay. Be Well, Susan Tomaselli More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed 1 week ago

stayed at this hotel for 3 nights on a long weekend for business purposes. Its a quiet but spacious hotel with its own food options and close to McDonalds, Giardano's and the bus/subway terminal to get into downtown Chicago. There is also a little playground a 5 minute walk away which is nice for families. My room had a regular... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post such an amazing review on TripAdvisor. We are very grateful for all the kind words that you had for our team as well as our property. It was our pleasure to provide a true Westin experience for you as well as your family. Thank you for choosing to stay with us and... More 

michigan
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed overnight at this property before flying out of O'Hare. This is a large yet quiet hotel a few miles from the airport. It offers free parking for up to 10 days and a 24 hour airport shuttle. Shuttle was on time and easy both ways. We stayed in a spacious corner room (530) with modern decor and the signature... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for taking the time to post such wonderfully detailed review. We are so grateful that you and your family chose to stay with us. I am delighted that your experience was so top notch. We strive to ensure every stay is a true Westin experience. I deeply regret that our pool was not up to the... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for my head and neck surgery oral boards. The facility was very upscale, clean and had great customer service. The restaurant downstairs has good food and many craft beers on tap all for a reasonable price. There is also a Starbucks in the lobby which is always nice. There is also a heated indoor pool with a... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

We are very grateful for the time you took to post such a wonderful review on TripAdvisor. Thank you for all the details that you shared in your review. It was our pleasure to provide a true Westin experience. I was happy to have read that you were able to Uber it down to the city after an intense day... More 

Princeton, New Jersey
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been coming to this hotel at least once a year for about ten years and have enjoyed my stay every time. This time, the hotel exceeded my high expectations. From the moment you are greeted in the lobby with the signature White Tea fragrance to the easy check out, you are truly an honored guest. The staff goes out... More 

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Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for taking the time to post such a wonderful 5 star review on TripAdvisor. We are so grateful for all the kind words about our team and the service we provide. Thank you for mentioning our Concierge, Denise. She is a super star! I will be sure to share your review with our entire team. It... More 

Arlington, VA
Top Contributor
82 reviews 82 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the second time that I visited this hotel for business. Itt is conveniently located and great for meetings. There is a free shuttle to/from the airport and a cab ride is about $15. They offer quality amenities and comfortable linens. The fitness room is impressive -- and there is a pool and hot tub. They offer in-hotel spa... More 

Was this review helpful? Yes 1
Susan T, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post such a wonderful review on TripAdvisor. We are very grateful that you chose to stay with us and share your experience with the world. I am thrilled that your stay was a true Westin experience. We strive to ensure every guest has a memorable stay and that they leave us feeling more... More 

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