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The Westin O'Hare

4.0 of 5 6100 North River Road, Rosemont, IL 60018
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The Westin O'Hare
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The Westin O'Hare
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731 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maple Grove, Minnesota
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a convention, and it was a great location for that. However, the fee charged for WiFi was pricey, especially since my whole group was college kids. The room itself was nice and extremely clean.

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post a review on Trip Advisor. We are very grateful for your feedback. I am delighted that you had such an enjoyable stay with us. I apologize that you were disappointed with our Wi-Fi charges. We are happy to offer our guests complimentary Wi-Fi in our lobby and Starbucks area. we do keep... More 

Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've always enjoyed my stay at Westin hotels, and this was no different. The hotel was so clean and smelled wonderful throughout and the staff was very friendly! It's convenient to the airport and I was thrilled that there was a Starbucks inside of the lobby!

Was this review helpful? Yes 1
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting a truly wonderful 5 star review on Trip Advisor. We are very grateful for all the kind words about our property and team. I am thrilled that your stay was a true Westin experience. Thanks for commenting on our Westin scent. The white tea is amazing! Thanks for choosing us. Our hope is that we will... More 

Chicago, Illinois
Top Contributor
143 reviews 143 reviews
62 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

This is in my opinion the best hotel in Rosemont/O'hare area. The property has a special Westin vibe. The location is absolutely great; it is accessible from everywhere. The property is well kept and very stylish. Rooms are decently large and well decorated. Food is plentiful in the area. Diverse activities in the area are abounding and it is a... More 

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Wow! What a wonderful review. It makes us very happy when we know that we have provided such a wonderful Westin experience. Thank you for sharing and posting all the the details. We thank you for your honest and very kind words. Your loyalty to Starwood as well as to The Westin O'Hare is very important. to us. We thank... More 

New York City, New York
Top Contributor
74 reviews 74 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

I was on business with an early morning appointment in Highland Park. I arrived late the night before at the Westin O'hare. The hotel is two miles from the airport; close enough to be convenient, but far enough to escape airport noise. The room was large, clean and beautifully appointed. The restaurant served delicious and reasonably priced dinner until 11pm.... More 

Was this review helpful? Yes 1
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you so much for taking the time to post such a great review on Trip Advisor. Your positive feedback ensures that we are delivering a true Westin experience. Thank you for all the kind words and thank you for your loyalty. We do hope we will continue to be your number one choice when traveling through our area. Have... More 

Rochester, New York
Top Contributor
128 reviews 128 reviews
80 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Westin O'Hare was a good call for us as we made the quick trip from the airport to the hotel then made the 12 minute walk to the elevated train so we could explore Chicago without a car. The full service Starbucks was a huge plus, the lobby was modern and the staff were (generally) friendly. There was an issue... More 

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for taking the time to post a review on Trip Advisor. We are so happy that you chose to stay with us while you ventures off into the city. Our location is great if you are looking to take the train into downtown Chicago. Thank you for all your thorough feedback. It will be very helpful... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

If you want to stay near the airport before a flight, this is the best hotel. I have been here before for a 3-days even hosted in the hotel and I loved the service. Really good beds to sleep in, I am considering buying one for my home.

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Your review posted on Trip Advisor regarding your most recent stay is greatly appreciated. I am so happy that you have enjoyed our Heavenly Bed so much that you want your own! I will not disagree, they are the best! Your kind words about our property and team is greatly appreciated. We thank you for your loyalty to Starwood and... More 

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is Westin, so u expect a very good stay here. The facility is very very nice, very close to the airport(less than 10 mins). I even walked to the famous Chicago fashion outlet ! The only downside is it seems to be far away from everything, including food... That's why I gave it a 4 star

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for taking the time to post such an awesome review on Trip Advisor. We are so grateful for you choosing to stay with us. My hope is that we will always be your number one choice when traveling through our area. Thanks for all your kind words, I will be sure to share them with our... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location itself is a little remote from anything entertaining, but it has upscale shopping a short cab ride away, easy access to O'Hare, steps to the Metro and to the highway so a great midpoint if you need to move around the city. Once inside it's quite upscale with everything you may need in one location.

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for taking the time to post such a beautiful review. We appreciate you being so thorough as your review will help many future guests. Your kind words are greatly appreciated. I will be sure to share. Thank you again and we look forward to your return. See you soon. Susan Tomaselli More 

Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin for 2 nights as part of a conference held there. The common areas have been remodeled in the past year, giving the hotel a fresh modern appearance. There is a full service Starbucks in the lobby, perfect for mornings on the go and the line was usually pretty short. Had a few drinks at the... More 

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you very much for taking the time to post a review on Trip Advisor. We really appreciate you being so thorough as your review will help many future guests. Thank you again for all your honesty and time. We look forward to your return. Be Well, Susan Tomaselli More 

Mont Tremblant, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have been staying at the Westin every year for 3 nights for nearly 10 years now, attending a very popular trade show in November. This year it seemed that the hotel was no where ready to have so many customers. Luke to cold water for morning showers.... discussed this with collegues at breakfast, all had the same problem. For... More 

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

I thank you for taking the time to share your experience with us on Trip Advisor. I thank you very much for your loyalty over the years and I truly regret that your stay was so disappointing this year. I apologize that there were excessive wait times in the Benchmark Restaurant. I have already brought your feedback to our management... More 

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Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin O'Hare 4*
Number of rooms: 525
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin
Hotel Style:
#3 Family Hotel in Rosemont
#3 Romantic Hotel in Rosemont
#4 Business Hotel in Rosemont

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