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All 16 Rosemont hotels

The Westin O'Hare

4.0 of 5 Hotel   |   6100 North River Road, Rosemont, IL 60018
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76%
Ranked #3 of 16 Hotels in Rosemont
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Joseph B Pittsburgh, Pennsylvania
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671 reviews from our community

Traveler rating
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    214
    105
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    25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

We visited Chicago from Pittsburgh, PA for Riot Fest this past weekend, and the Westin O'Hare staff was great! We were especially pleased with the concierge, Denise. She made sure we could easily navigate the city, and enjoy the festival, which we did! Denise went above and beyond (or maybe that's the way she always is!) to ensure our experience... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stay at The Westin O'hare several times a year for conventions and my husband and I call it our home away from home! From the moment we walk in the door and smell the wonderful scent of White Tea we start relaxing! The resent renovations are very nice and it's good to have a full menu Starbucks in the... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

My boyfriend and I reserved a room for after a concert at Allstate Arena. The Westin was located conveniently so we got to and from the event quickly. Also very close to bars and restaurants, just not necessarily in walking distance. The restaurant/bar inside the restaurant was fantastic. The room was comfortable and I slept like a baby! Definitely recommend

Was this review helpful? Yes 1
Springfield, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I recently stayed at the Westin O'Hare, and I'll have to say it was the best value and best room we've probably every stayed in. The staff was very friendly and willing to help with anything we needed. The room was very clean and the bed was very comfortable. We will definitely stay there again the next... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you for taking the time to award The Westin O'Hare a 5 star review on Trip Advisor. We couldn't be happier that you had such a wonderful experience. Thank you for your time as well as your loyalty. Your business is very important to us and we hope that we will always be your number one choice when choosing... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff and the manager Dave at the westin Ohare went over and beyond to make my stay very comfortable. I had a flight cancellation for four days, and the staff and Dave made sure that I was able to check back in even though they were booked up. Because of the kindness of the staff and the management my... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you very much for your thoughtful comments regarding your experience at The Westin O'Hare. We value your business and appreciate you taking the time to give us your feedback. I am glad that the team and the accommodations suited you perfectly. Thank you for all the kind words about Dave. He really is awesome. I will be sure to... More

Northampton MA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Verey nice reworked lobby and public spots but the cost of and laqck of diversity of menu at the on site restaurant make it out of reach of many guests--I understand you have many professionals as guests and most have expense acccounts, but folks like me (convention guest) cant afford to eat there daily and must seek food at nearby... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience that you experienced while visiting our Benchmark Restaurant. The outcome of your experience with us is very unfortunate. We always get praised about our delicious menu options. It is very disappointing for us to know that we were unable to please... More

Saint Joe, Indiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel! Great customer service. Great location to Allstate Arena. Great food around the corner. My only concern would be the hotel wanted to give us an amenity at 9:00 p.m. (chocolate covered strawberries) in the evening. While we were in the room, we didn't want to answer the door, and they knocked at least 5 times until we... More

Was this review helpful? Yes
Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you for taking the time to write about your recent experience at The Westin O'Hare. I am thrilled that we were able to meet all your expectations. I do apologize for the late night amenity delivery. I will be sure to speak with our team to ensure that it never happens again. That is why our guests feedback is... More

French Lick
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasant stay , clean rooms Good service but no Starwood Lounge for frequent travelers Great food at Benchmark Tried the Duck Confit- amazing! Also the concierge only works certain hours so you need Trip advisor for recommendations Overall Pleasant

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you so much for taking the time to write such a pleasant review on Trip Advisor. We really are grateful for our guests feedback. It is very important to us. I am so happy that you had such a delicious dinner in our Benchmark Restaurant. Our culinary team really is outstanding. I will be sure to let them know... More

Vicksburg, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Westin O'Hare because it was close to the Allstate Arena. The lobby is very impressive for an airport hotel. I wasn't expecting to have to pay for parking but since we signed up for the free rewards program, it only cost $10 per night. The room was very large, clean and modern. Our... More

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Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

Thank you so very much for the awesome 5 star review that you posted on Trip Advisor. We are happy that we were able to accommodate all your needs. Our team is always here to help make sure you have an unforgettable stay. Everything we do is aimed at providing you with a true Westin experience. We truly appreciate you... More

Morecambe, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed for a convention after a two week break in Canada. Upon arrival at the airport there is very little signage about which stop is for the free shuttle bus. The staff at the hotel were very helpful, and the rooms were great. Only downside was that even though we booked at a discounted rate, the rooms were still extortionate.... More

Was this review helpful? Yes
Susan T, Guest Experience Leader at The Westin O'Hare, responded to this review

We are very grateful for you taking the time to write a 5 star review on Trip Advisor. Your feedback is very important to us. We value every word that is written. We are so happy that you chose to stay with us during your convention. Everyone seemed to really be enjoying the weekend. Our property location is perfect for... More

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Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin O'Hare 4*
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin

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