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The Westin O'Hare

4.0 of 5 6100 North River Road, Rosemont, IL 60018
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Certificate of Excellence 2014
The Westin O'Hare
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The Westin O'Hare
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715 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I had not visited this Westin in ten years and was so excited to see that it has remained an absolutely wonderful property. We stayed in a suite and it was clean and very comfortable. I love that the bathroom was roomy and the shower and toilet were separated from the sink area with a door. All the decor is... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I had to go to Chicago for a business meeting and was lucky enough to stay at the Westin O'Hare. You really get way more than what you pay for, the service was great, the rooms were great and they even had a Starbucks!!!! I had a great experience in the bar with good wines by the glass. I would... More

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Contributor
20 reviews 20 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'm here now in my "deluxe" room, listening to and feeling the rumble of every airplane. I've stayed at three-star airport hotels with better amenities and much less rumbling and noise from the airplanes. Their spinach tastes metallic (like Costco's), as well. On the plus side, the rooms are nice and clean; there are several elevators so the wait is... More

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Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel for business or leisure. Rooms are spacious and very nice decor. The beds are very comfortable. Those extras go along way: on-site store for those things forgotten, fine dining, pool, exercise room, business center, and helpful, accommodating staff. Worth every penny.

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Chicago, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't stay at the hotel, but I attended a conference here. I was late for lunch, so I ran down to catch the last of it before they took the food away. One of the catering staff, Narciso, was so friendly and unbelievably attentive - offering to serve me from the buffet, and just so nice. Totally unnecessary and... More

Was this review helpful? Yes 1
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to write such a kind 5 star review on Trip Advisor. We are very grateful for you sharing your experience with us. We do have a wonderful team of people that really do care about and love their jobs. Thank you for mentioning Narciso as well as Denise. They are superstars for sure! I... More

Eagan, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a week from 09/14-09/20/14 for a business trip. The bed was fabulous, the room was very clean, and I love having a Starbucks on site. This property is wonderfully maintained and you can tell the staff has a lot of pride in the hotel. Very close to the airport and to the bus/train station for access... More

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Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to write a review regarding your recent stay at The Westin O'Hare. We are so grateful for all your kind words. I will be sure to share them with our team. Thank you for choosing to stay with us and cannot wait for your return. Be Well, Susan Tomaselli More

Germantown, Wisconsin
Top Contributor
74 reviews 74 reviews
16 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a Friday night for my anniversary. Great location to casino and plenty of restaurants. Casino has a shuttle that stops at all the hotels and was very convenient. The hotel has an airport shuttle but when it is not busy they will drop you at local places. They were kind enough to give us a lift to Gibson's.... More

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Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

I am very thankful that you took the time to post a review on Trip Advisor regarding your recent Anniversary celebration with us. I am thrilled that your stay was so enjoyable. We strive to ensure every stay is a rejuvenating one. thank you for all the kind words that you had for our property and our team. I will... More

Dallas
Top Contributor
133 reviews 133 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second visit to this property. Beautiful design. Nice art. Fantastic bar and restaurant (The Benchmark). Seems extremely well managed. Every representative was professional and helpful. Exceptional for any hotel. I did not expect this at an airport property.

Was this review helpful? Yes
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post such a wonderful review. We are truly grateful for all the kind words you had for our team as well as our property. I will be sure to share with everyone.Thank you for your loyalty and honesty. We are grateful that you have chosen to stay with us and we look forward... More

Brownsburg, Indiana
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a brief overnight stay on business. It was a very nice location close to the O'Hare airport. The room was very spacious and had a very nice HDTV. The room was very clean, the bed and pillows were comfortable, and I had a great night of rest. The only downside was that they did... More

Was this review helpful? Yes 1
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you for the fantastic review that you posted on Trip Advisor. We are truly grateful for the 5 stars! I am so happy that you had such a short but restful stay with us. I am glad that you enjoyed our Heavenly Bed so much. They are the best in the industry. I apologize that you were disappointed with... More

Senior Contributor
31 reviews 31 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Westin O'Hare in October while attending a conference there. The room was clean and everything was in good condition. I had three issues that tainted my stay. First, there was no refrigerator in our room nor was it possible to have brought to our room for our stay. (The front desk staff offered to keep our... More

Was this review helpful? Yes 2
Susan T, Guest Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post a review regarding your recent stay with us. I am delighted that you actually enjoyed the comfort of your guestroom. I do apologize that you had some issues that may have tainted your stay. I do regret that you were not placed in a guestroom with a refrigerator. Currently not all rooms... More

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Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin O'Hare 4*
Number of rooms: 525
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin

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