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Aloft Chicago O'Hare

3.0 of 5
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9700 Balmoral Avenue, Rosemont, IL 60018
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1 room 1 adult
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679 Reviews from our TripAdvisor Community

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Zeeland, Michigan
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

It took a while for the shuttle bus arrive, however, when it did the driver was very courteous and efficient. The reception staff had us checked in in less than 5 minutes, I was very impressed. The room was very modern and comfortable. We got a good nights sleep and to the shuttle back to the airport in the morning.... More 

Helpful?
Thank cap49424
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello cap49424, Thank you for taking the time to review our hotel. We appreciate the great feedback. We hope to see you again on your next trip to the Rosemont / O'Hare area. Sincerely, Neil DeGuia General Manager More 

Phoenix, Arizona
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for 3 nights and enjoyed it very much. There are plenty of restaurants within walking distance. Across the street is the outlet mall & its minutes from O'hare. I wish there was a closer Starbucks. There is one at the Hilton but the round trip is 20-25 mins (walkin). We did go into the city and it... More 

Helpful?
Thank trishp68
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello Trishp68, Thank you for taking the time to review our hotel. We appreciate the great feedback. We will take your concerns in consideration. We hope to see you again on your next trip to Rosemont. Sincerely, Neil DeGuia General Manager More 

Denver, Colorado, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved the modern look of the hotel and it was very well kept, very clean. I requested 2 double beds but got 1 king, which was disappointing. I doubt the hotel was booked so why not just accommodate requests? The heating unit was LOUD, which made it hard to sleep. The rest of the hotel was great. Wish it included... More 

Helpful?
Thank Carrie M
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello Carrie M, Thank you for taking the time to review our hotel. We are glad you loved the modern look of our hotel. I apologize that we were unable to meet your room request. It is our goal that every guests receive their requests. I will be sure to pass this feedback to our staff. We hope to see... More 

Cincinnati, Ohio
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I really enjoyed my stay during a recent business trip. My room was comfortable and clean, and the staff was friendly and helpful. There are several restaurants within walking distance, and the mall is conveniently close, too. The breakfast was very convenient and tasted great. Overall this is a great hotel, and I will definitely be back!

Helpful?
Thank bethclevie
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello bethclevie, Thank you for taking the time to review our hotel. We appreciate your positive feedback. We are glad to hear you took advantage of our location and hope to see you again soon. Sincerely, Neil DeGuia General Manager More 

lakewood
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was here for one day of business near the airport. The only downside is how long it takes to walk to the hotel shuttle at the airport, but that seems to be the same for all O'Hare Hotels. Check-in was quick and easy room was clean and no extra ordinary noise.

Helpful?
Thank boruch2013
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello boruch2013, Thank you for taking the time to review our hotel. We appreciate the positive feedback. We understand that it can be quite a walk from the terminals at O'Hare to the shuttle center, but unfortunately that is the designated spot for all hotel transportation. We thank you for choosing us, and hope to see you come back on... More 

Bloomington, Indiana
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is clean and stylish. There's a bar and an area selling drink and food 24/7. The staff is nice and the room is clean. Plus, the coffee provided in the room is great! We stayed there for a night on the day my gf and I arrived Chicago. We planned to have a great night of sleep and... More 

Helpful?
Thank chianhenglee
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello Chianhenglee, Thank you for taking the time to review our hotel. We appreciate the positive feedback. We are glad to hear you enjoyed your stay and took advantage of our prime location. We thank you for choosing us, and hope to see you again on your next trip to Rosemont. Sincerely, Neil DeGuia General Manager More 

Chicago
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I spent two days here with my girlfriend and we had an amazing time. The breakfast was great the staff were very helpful and friendly and the mall being walking distance from the hotel was the best. The room was very different and it looked really nice. I enjoyed everything about this stay. You should definitely consider staying here.

Helpful?
Thank DNitram
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello DNitram, Thank you for taking the time to review our hotel. We appreciate your positive feedback. I am glad to hear that you found our staff friendly, as our goal is to make sure every guest that comes through our door feels the same. We thank you for choosing to stay with us, and hope to see you again... More 

Saint Louis, Missouri
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have to travel a lot for work. I stay in places all over the US and Canada. This is one of the coolest places I've stayed. The hotel has a really great atmosphere. Definitely a fun place to stay and have a good time. The rooms are fabulous. Little details like outlet and switch locations were not overlooked when... More 

Helpful?
Thank rwterry3
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello rwterry3, Thank you for taking the time to review our hotel. We appreciate the positive feedback. We are always so glad to hear our guests have great experiences at our hotel. We thank you for choosing our us, and hope to see you again soon. Sincerely, Neil DeGuia General Manager More 

1 review
3 of 5 stars Reviewed 4 weeks ago

On the whole, I liked the Aloft at O'Hare. It's convenient to the airport (we stayed for a pre-flight and then a post-flight night); the shuttle was efficient and the drivers pleasant. Reception staff and bar staff also friendly and courteous. The main lobby/bar area is open, welcoming, nice decor. And the rooms were clean and reasonably well-appointed (not fancy,... More 

Helpful?
Thank Mary M
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello Mary M, Thank you for taking the time to review our hotel. We appreciate your feedback and will take this information to the team. I am glad that overall you found our hotel and staff to be pleasant. We hope to see you on your next trip to the area. Sincerely, Neil DeGuia General Manager More 

Killeen, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Will definitely stay here again! $5.00 cab ride from O'Hare A very nice, trendy, UPSCALE, version of a Holiday-Inn Express. (Which I really like to stay in, when they are NEW) Very friendly staff, nice clean streamline appearance. Very nice rooms. Large Desk work area (great for luggage too) The semi-opaque glass wall of one side of the shower, made... More 

Helpful?
Thank O S
Neil D, General Manager at Aloft Chicago O'Hare, responded to this review

Hello, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. We hope to see you again soon on your next trip to Rosemont. Take care! Sincerely, Neil DeGuia General Manager More 

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