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All 1 Roselle hotels

Country Inn & Suites Roselle

3.0 of 5 Hotel   |   1490 W Lake Street, Roselle, IL 60172
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Ranked #1 of 1 hotels in Roselle
A recent review
5 of 5 stars reviewed 1 week ago
MREMac Boston, Massachusetts
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  • Reviews (56)
  • Photos (20)
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  • Room tips (14)
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56 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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Top Contributor
52 reviews 52 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here on 9th August,room was good ,breakfast was ok.What lets this hotel down are two very rude receptionist,thankfully it was a one night stay and unlike other guest,I escaped from their bad manners and unprofessionalism.This hotel is not for the feint hearted.

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Ayr, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My fiancé (now wife) & I booked a block of rooms for our out of town and out of country guests to stay in prior to the wedding. The service we received throughout the booking process was cold & unhelpful. 6/7 couples staying 4 nights complained about the behaviour of the receptionist every day. We went in to speak with... More

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As part of a two-week road trip vacation, we booked a three night stay at this hotel based on the reviews, the price, and the location. It was easily the nicest and most comfortable hotel on our trip. The hotel (which is now a Holiday Inn Express, btw) has recently been renovated and was in great shape, modern, and comfortable.... More

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Marietta, Georgia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 21, 2014

This property was built about 2009, so it is relatively new. It WAS a nice Country Inn & Suites until July 2014. Have stayed here twice before with no problems. The rooms are large and comfortable, and the Country Inn & Suites breakfast has always been great. Since changing over to Holiday Inn Express & Suites, the place has taken... More

Was this review helpful? Yes 1
Boston, MA
19 reviews 19 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 5, 2014

This hotel has a lot of stores and restaurants nearby and most notably, a Dunkin Dounts right across the parking lot. This is essential for someone from Boston! The location was very convenient for me as my company (and a number of others) has a DC close by. It is somewhat close to O’Hare but it is a bit of... More

Was this review helpful? Yes 1
Lexington, South Carolina, USA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 5, 2014

Hotel being remodeled. Lobby tiles are added at the rate of 5 or 6 per day. Pitiful, a one day job. Obviously union slackers were hired for renovations. Must be laid off GM employees. Late night clerk needs to learn customer service skills. He was about the equivalent of the Thornton's gas station clerk down the street, who was equally... More

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Pittsburgh, Pennsylvania
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 30, 2014

We had a very nice stay. The front desk staff was friendly, the hot tub and pool were nice and the breakfast was good (as good as any other continental breakfast). The hotel is being remodeled and we stayed in a new part of the hotel.

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Illinois City, Illinois
Top Contributor
93 reviews 93 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed May 28, 2014

There were a lot of signs that the ownership didn't care a whole lot about the property. There weren't any washcloths or hand towels in the room nor were there pillows if you wanted to sleep on the sofa bed. They ran out of milk for breakfast before 8:00. The air conditioner in the hall outside our room was leaking... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Roselle, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care. More

Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 26, 2014

We stayed in this hotel for two nights, and I would stay there again. It was quiet and the rooms were clean. The continental breakfast was delicious and looked fresh. The only problems we had was with one of the front desk workers, who was rude, and would disappear for extended amounts of time which caused us to wait without... More

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Marietta, Georgia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2014

Stayed here while visiting relatives in the area. Rooms are spacious, modern, and very clean. Breakfast was nice, with a good selection and large space with tables. Although there were several teen sports groups staying during part of my visit, it was quiet enough and I was undisturbed. The location is great - close to the Elgin-O'Hare Expressway which will... More

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Additional Information about Country Inn & Suites Roselle

Address: 1490 W Lake Street, Roselle, IL 60172
Phone Number:
Location: United States > Illinois > Roselle
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites Roselle 3*
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Also Known As:
Country Inn & Suites Roselle Hotel Roselle
Country Inn And Suites Roselle

20 photos of this hotel

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All management photos (21)
Dining (3)
Room/suite (9)
Pool/beach area (1)
Hotel & grounds (7)
Other (1)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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