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All 5 Romeoville hotels

Country Inn & Suites Romeoville

2.5 of 5 Hotel   |   1265 Lakeview Drive, Romeoville, IL 60446
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Ranked #1 of 5 hotels in Romeoville
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 1, 2014
Eric D Plainfield, Illinois, United States
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57 people have reviewed this hotel

Traveler rating
    28
    15
    6
    4
    4
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Decatur, Illinois
1 review
1 of 5 stars Reviewed March 15, 2014

the "operations manager" and a staff member "Melissa" were so rude to several people in our party. we were there for a tournament and booked over 10 rooms. the rooms were great. too bad the horrible attitudes by staff made it an awful place to stay. there are way too many places that have much better service for the same... More

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Romeoville60446, General Manager at Country Inn & Suites Romeoville, responded to this review

Thank you for your recent visit to Country Inn & Suites and for taking the time to share your experience with us. I'm glad you enjoyed the clean rooms. I apologize that you did not find the level of service to be consistent throughout the hotel. Any shortcomings you can share with me will be addressed and used to elevate... More

Plainfield, Illinois, United States
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 1, 2014 via mobile

We recently had the opportunity to stay at the Country Inn & Suites in Romeoville, IL for just shy of a month. While staying in any hotel for that long of a period if never ideal, the hotel and it's staff made the pleasant as possible. The rooms were relatively comfortable, and provide a micro fridge and microwave. We never... More

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Romeoville60446, General Manager at Country Inn & Suites Romeoville, responded to this review

Thank you for taking the time to review the Country Inn and Suites. We are glad to hear the positive feedback with regards to our staff and amenities. I do apologize about the temperature in our pool room during your stay. I have brought your concerns to my staff and have resolved the issue. Thank you for your business and... More

Las Vegas Nevada, United States
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 30, 2014

This is a great place with great service. The only reason for a four is the sheets come off the corners of the bed. This is annoying and interferes with a good night'a sleep. The bed is a little too firm for me and that also played into my discomfort. Everything else was just right.

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Romeoville60446, General Manager at Country Inn & Suites Romeoville, responded to this review

Thank you for the wonderful comments!!! We are very happy to hear that you enjoyed your recent stay at Country Inn and Suites. I have looked into the bedding issue you spoke of and have rectified the issue. We look forward to your next visit soon!!!! More

Mcmurray
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 5, 2013

Very nice hotel, close to many restaurants and shopping and easy on and off the highway. Rooms are big and very clean. Breakfast bar has a lot of choices. Hotel also has a swimming pool and a workout center.

Was this review helpful? Yes 1
Romeoville60446, General Manager at Country Inn & Suites Romeoville, responded to this review

Thank you, for taking the time to review our hotel on Tripadvisor. We are very glad that you ejoyed your accomodations and that you found the rooms to be big and clean. We take pride in providing the best customer service to all our guests and thank you once again for staying with us. We look forward to your next... More

Barrie, Canada
1 review
1 of 5 stars Reviewed December 5, 2013

My sons hockey team booked this hotel for a tournament. Each of our 17 familes received an email confirmation from the hotel booking dept directly stating that for the 3 nights we had booked our cost would be $246.30. Upon arrival we found out that there was a mistake in their booking and they were charging us $360 odd dollars.... More

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Romeoville60446, General Manager at Country Inn & Suites Romeoville, responded to this review

Thanks you for your recent review on Tripadvisor. I apologize that we were not able to meet your expectations with regards to your stay. As it was explained to the coach and the parents by my Sales Director few of the families booked outside of the group block dates. As a professional courtesy, we honored the group discounted rate. I... More

Romeoville, Illinois
1 review
2 of 5 stars Reviewed December 1, 2013

We have stayed here previously in order to visit family in the area and it was the only viable option that was central without adding significant driving time to our travels. Since our first visit, the hotel has gotten a makeover and is in MUCH better shape. We are currently in the middle of a 5 night stay (in a... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Romeoville, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize noise you encountered during your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. More

Granger, Indiana
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 8, 2013

Stayed here for a business trip over a weekend. The room was nice and quiet. I was not on the highway side, so I did not have any trouble with noise. Staff was friendly. The breakfast in the morning was decent. I thought the breakfast room was a tad small. Overall it was a nice stay.

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Minnesota
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 19, 2013

I've been coming to this hotel for about 3 years. As I travel for a living, how I am treated makes a big difference in where I stay, which shouldn't be news to anyone. Way back when I first came to this hotel, the rooms were very old, and not really the quality you would expect. The staff didn't want... More

Was this review helpful? Yes 1
trc19931
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013 via mobile

All my encounters with front desk and housekeeping were great. Our room was very clean, cool and comfortable. We are already planning our trips around these hotels to boost our points next year! Each stay is another mini honeymoon for us.

Was this review helpful? Yes 1
Tegucigalpa, Honduras
Top Contributor
198 reviews 198 reviews
95 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed August 20, 2013

Good for cleanliness and value. Not too good for sleep quality depending on room location. My room was second floor, furthest north, facing expressway, so it was the closest to the expressway, and I could hear traffic, even with all curtains closed. I am not a light sleeper, but even this amount of noise was too much. Fortunately I remembered... More

Was this review helpful? Yes 1

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Additional Information about Country Inn & Suites Romeoville

Also Known As:
Country Inn & Suites Romeoville Hotel Romeoville
Country Inn And Suites Romeoville
Country Inn & Suites Romeoville Hotel
Country Inn Romeoville
Romeoville Country Inn
Address: 1265 Lakeview Drive, Romeoville, IL 60446
Phone Number:
Location: United States > Illinois > Romeoville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Romeoville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Romeoville 2.5*
Official Description (provided by the hotel):
All guest rooms offer the comforts of home, with satellite TV, complimentary high-speed, wireless Internet access, irons/ironing boards,coffeemakers, microwaves and refrigerators. We will have you saying "I Love this Country" when you stay at the Country Inn & Suites Romeoville, IL hotel. ... more   less 
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