When we checked in, we were told that there was only one of the two rooms we had reserved that were available and they were sold out. We could have one "suite" for the same price as the two king rooms we had reserved. While I was considering my options, two other people came in and were told they were... More

On my way to Minnesota stopes here for the night I was really tired and a lot of other places in town were booked they had 3 room avaiable so I booked. Guy at the front desk was great he call restaurant next door to see if we could park our truck in their lot as there was no parking... More

My hubby and I have stayed at this hotel in the past and enjoyed the free breakfast. It took a couple of visits to realize that the early bird gets the doughnut. I usually carry an alarm clock but on this viisit I forgot it and asked for a wake up call. We never received the wake up call and... More

I call to make reservation told me the total is 145 with tax included. So i deposit 148 on my debit card. I get there gave the lady my card she told me its declined. So i call to find out why. So instead of the 145 i was told it was 160 that they was charging me. So i... More

Staff not attentive. At breakfast gals were busy chatting with each other rather than keeping supplies stocked & tables clean. Noisy guests on floor above us late at night caused us to complain - staff didn't resolve the problem. Won't stay here again and our corporate office is nearby. Thank goodness there are many other options. More

On Monday, 7/11 we planned on driving from Omaha, NE to Rockford, IL and made reservations for 3 nights at the Baymont Inn for $77/night. However, after driving 10 hours the Baymont Inn told us that the rate was actually $80/night regardless of the fact that we had a reservation and an email confirming the $77 rate. So we left... More

Stayed here with a large group in June 2011. Was quoted a very low rate for a Comfort Inn so we booked it. Hotel was an OK value for the price paid but it was not the usual Comfort Inn experience. Rooms were decent sized and service was good. But breakfast was thin, one room had a broken A/C, and... More

Basically, this was the least expensive hotel I could find that had an indoor pool. I called at 8am the morning I was to check-in to see if early check-in was possible, and I was told to show up any time, the room was ready. Derrico at the front desk was great. I told him I had 2 small kids,... More

My father (age 70) and I stayed here for one night during a recent road trip. We used a coupon from the RoomSaver book that you can pick up at rest areas and truck stops for a $44 rate. We checked in late at night. Hotel parking is rather odd -- there's a small parking lot on the front side... More