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All 24 Rockford hotels

Comfort Inn

2.0 of 5 Hotel   |   7392 Argus Dr., Rockford, IL 61107-5283
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Comfort Inn
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Ranked #16 of 24 hotels in Rockford
A recent review
4 of 5 stars Reviewed February 26, 2014
Illini94 Illinois
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55 people have reviewed this hotel

Traveler rating
    9
    20
    13
    9
    4
See reviews for
17
6
5
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Illinois
Top Contributor
52 reviews 52 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 26, 2014

The place is not crowded, the rooms are decent for this price. The pool is nice and it is in a nice location. I stayed here with my brother and walked across to a bar for an evening drink or three. A value hotel that seems to be well cared for.

Was this review helpful? Yes
Anna F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to our guest survey. I do appreciate you taking time out of your busy day to do this for us. I am pleased to know that you visited the restaurant next door and had a pleasant experience there too. We work closely with several restaraunts and like to hear feedback on how... More

Oregon, Illinois
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 3, 2014

I was quite surprised at the quality of the room we had. New sheets new quilt excellent selection of pillows. The room looks quite nice very clean and smell good too. They even held breakfast later in the morning for those of us that were out late tonight before. What a wonderful place to stay!

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Anna F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your wonderful review regarding your stay at the Comfort Inn in Rockford, Ill. The staff always appreciates knowing that we are doing a good job. It is good to know that you liked the extended breakfast after a night of celebrating. We also extended everyone's check out time. We hope you have... More

Shakopee, Minnesota, United States
2 reviews
4 of 5 stars Reviewed December 25, 2013

We stayed at the Comfort Inn overnight on a road trip between Minnesota and Indiana. The room was clean and tidy. I wish I'd gotten the front desk clerk's name to recognize her properly because she did a great job. Very friendly and corrected a minor issue at check-in without any hassle whatsoever.

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Anna F, Owner at Comfort Inn, responded to this review

Dear Brian, Thank you for sharing your feedback regarding your stay at the Comfort Inn in Rockford, Ill. The person who checked you in was Mary. She was the employee of the Month in November and may do a repeat in December. Thank you for letting us know that she gave great service. We will share that, not only with... More

Columbia, Missouri
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed October 6, 2013 via mobile

The bathroom was filthy,with hair from the previous occupant, the mattresses had valleys and were lumpy. The WiFi didn't work, the refrigerator right next to the bed sounded like a jet engine when it ran, which it did all night. There were screaming drunk women in the hallway about two am, a car alarm that went off in the parking... More

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Anna F, Manager at Comfort Inn, responded to this review

Thank you for sharing your experience at the Comfort Inn-Rockford, Ill. I appreciate you bringing these things to my attention so that a follow up with each department can ensure that they get addressed. We strive for each guest to have a restful night but there are times when things happen beyond our control, but I will make sure that... More

Springfield, Ohio
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 11, 2013

I stay at comfort often this on was pretty standard breakfast bar was well attended even with a crowd. Room was clean I did not find an exercise room. There is an extra 1.50per night safe fee which they will take off if you don't use the safe and you request it. Frankly, you should not have to ask!

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Anna F, Manager at Comfort Inn, responded to this review

Stephen, thank you for your feedback regarding your stay at the Comfort Inn-Rockford, Ill. The warranty fee is something that can be removed at check in or at check out. We do not hide the fee, it is on your registration card, but we leave it up to the guests to use it or to pass. We respect your privacy... More

IOWA CITY
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2013

This is a budget hotel, but very reasonable. My room was clean and comfortable. Checking was a breeze. The exercise equipment worked as did the vending machine. Internet was fine. Breakfast was reasonable. Overall, I have to say this was a good value.

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Anna F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your feedback regarding your stay at the Comfort Inn-Rockford, Ill. We appreciate knowing when things go well and that we are on the right track. I will share your comments with the staff and we will continue to strive to give a great product for the right price. We hope to see... More

Tulsa, Oklahoma, United States
Top Contributor
70 reviews 70 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed June 23, 2013

Well, my title says it all really! My first clue should have been when there were three people behind the desk, one helping another check-in and I had to wait... These people are lucky I'm not their boss! Again the quality of the Choice Motel network seems to have really declined in the past three years. It's kinda sad really,... More

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Anna F, General Manager at Comfort Inn, responded to this review

With summer in full swing our busiest check in time is between 4:00pm & 6:00pm. In order to train new people they do move a little slower. I am sorry that this delays the check in process. It is the only way they will learn. Although we strive for a speedy check in speed is secondary to getting the guest... More

Saint Cloud, Minnesota
Top Contributor
55 reviews 55 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 19, 2013

We stopped here overnight. It was old so that there were a few bumps and dents in the walls. But the place was very clean and everything worked well. Service was good. In one word, the experience was balanced. The room was neither spacious nor cramped. The breakfast (if that is important to you) was the standard fare but fresh,... More

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Anna F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to express you thoughts regarding your stay at the Comfort Inn-Rockford, Ill. We value all feedback and I will share your comments with the staff. We stive to be the best in the market and will continue to a good job. We hope to see you again in the future. More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 19, 2013

Found a charge on my bank card- after we checked out that they have "no idea how it got there". We had a 4 day 3 night pre-paid reservation and yet an additional charge magically appeared. The staff for the most part is OK with the exception of the young female Manager. The hotel itself is older and noisy at... More

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Anna F, General Manager at Comfort Inn, responded to this review

The website does indicate that there may be authorizations charged to the card without the card being presented. All authorizations were refunded in the proper time frame as per the policy posted at the front desk. We do and did honor the late check out based on our availability for this date. More

Omaha, NE
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2013

The room had a king bed which was very comfortable. Having one bed in the room made it seem larger and easier to get a round in. The bathroom seemed small with the door hitting the sink, otherwise it was clean and very usable. It was nice that housekeeping only made the bed and replaced the towels, don't like it... More

Was this review helpful? Yes
Anna F, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your feedback regarding your stay at the Comfort Inn-Rockford, Ill. We share all of the feedback with the staff. It is important to know when we are doing things right. We hope to see you again in the future. More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Rockford
Comfort Inn Rockford
Rockford Comfort Inn
Address: 7392 Argus Dr., Rockford, IL 61107-5283
Location: United States > Illinois > Rockford
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 24 hotels in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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