We checked into our room, took showers, and left for the evening. Upon returning we found someone else's belongings left in our room. The hotel had CHECKED SOMEONE ELSE INTO OUR ROOM, WITH OUR STUFF IN IT! This person must have put their stuff down and left, luckily they did not STEAL anything! When we alerted the staff, they made... more

The problems started before we arrived. We made reservations directly with the hotel for a Saturday night. Little did we know that the person taking our reservation at the hotel made a mistake and booked us for Friday and Saturday. When we didn't arrive Friday night, the hotel cancelled our reservation. Luckily we discovered their error early Saturday and was... more

This hotel is conveniently located right off I-90. The rooms have been updated in the last year so the bedding and such is above average. Our room was clean and well stocked. The staff was helpful and quick at check-in and the usual express check-out was provided (bill under the door ). Ours was just a quick overnight stay; I... more

This was our first and last stay at this particular property--we stayed there because we were flying out of Rockford Airport for our first time . On check in I paid cash and was shortchanged by $30--thank heaven I caught it but I wasn't even offered an appoligie. Later we tried to rent a movie paying cash and it took... more

We ended up at this hotel after a bad reservation at another hotel. We literally checked in at 1am in the morning. The front desk was super friendly and she got us in our room quick. The room was large, clean. It was one of the nicest Comfort Inn's that I have used. At $112 for a King Suite, the... more

This was my third stay at the Comfort Inn Rockford in the last 3 years. It's a rather unassuming little hotel (less than 100 rooms) off East State St and less than 5 minutes from the tollway entrance. Every time I check in I'm treated with courtesy and respect and my reservation is always in order. I normally book a... more

Stayed two nights. Clean standard modern chain motel. Unassuming exterior, but perfectly adequate as a base. Friendly and helpful check-in staff. No problems whatsoever. Adequate free breakfast, if not fancy. Would stay again. more

I was travelling to rockford from Canada with my mother and my 2year son and 10month old daughter to visit a friend. When I called to book the room Mike was excellent in handling my reservation. I booked a suite with a sofa bed and double bed partial wall ect. The room was very clean and there was ample room... more

Enjoyed a one-night stay while in town for a concert. Check in and check out were hassle free, although if you don't use the safe, make sure to have the $1.50 fee waived at checkout! Breakfast covered the basics, I enjoyed a danish and some cereal. Parking was at a bit of a premium, but the hotel was full so... more