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Hotel class 2.0 of 5
7392 Argus Dr., Rockford, IL 61107-5283
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Reviews you can trust

65% Recommend
3.0 of 5 stars 20 reviews
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1 of 5 stars
starlightshine   1 contribution
North Vancouver
Aug 26, 2009 | Trip type: Solo travel

This is not a good or honest chain of hotels. They are not honest in it's distribution of points. They accept your card and make promises at check in then later refuse to give you the points you've earned, using untrue statements to justify their decision. In addition underhanded tactics are used when they also automatically add a charge to... more

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2 of 5 stars
travelchristie   2 contributions
Aurora, IL
Aug 24, 2009 | Trip type: Family

I worked with the staff in advance to secure a group for our boys soccer team... actually 2 teams. We received a rate of $104.99 per night for room with 2 queen beds. While a few other hotels in the area were cheaper, this one had a pool and a continental breakfast, which we really needed for all the kids.... more

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5 of 5 stars
Khjalmarj   1 contribution
South New Jersey
Apr 16, 2009 | Trip type: Couples

We chose Comfort Inn because of price. We were very pleasantly surprised at the quality of the place (especially since I had read some negative reviews). Staff was fast and very friendly; room was quite nice, with a fridge and microwave. Internet was easy and fast, and free (which I was not sure would be the case). I don't know... more

scary
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2 of 5 stars
pikedb   1 contribution
lockport il
Mar 2, 2009 | Trip type: Family

The only this hotel has going for it was the staff. The pool was as hot (or hotter) than the hot tub and both were very dirty. It was revolting. There was a scary "thug' like presence of guests that made me question what a group of young people were doing in a hotel and what was causing traffic back... more

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3 of 5 stars
TravelinManTexas   22 contributions
Texas
Jul 19, 2008 | Trip type: Solo travel

This is the 5th time (stayed 3 nights this time) that I have stayed at this hotel in the past year. They must have remodeled in the past 2 years or so because everything in the room looks new (except the bathroom door for some reason...all the rooms that I have stayed in are like that). The rooms are always... more

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1 of 5 stars
homebodyIllinois   8 contributions
Illinois
Jun 24, 2008

We checked into our room, took showers, and left for the evening. Upon returning we found someone else's belongings left in our room. The hotel had CHECKED SOMEONE ELSE INTO OUR ROOM, WITH OUR STUFF IN IT! This person must have put their stuff down and left, luckily they did not STEAL anything! When we alerted the staff, they made... more

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1 of 5 stars
GoodCamper   1 contribution
Central Illinois
Jun 3, 2008 | Trip type: Family
1/1 found this review helpful

The problems started before we arrived. We made reservations directly with the hotel for a Saturday night. Little did we know that the person taking our reservation at the hotel made a mistake and booked us for Friday and Saturday. When we didn't arrive Friday night, the hotel cancelled our reservation. Luckily we discovered their error early Saturday and was... more

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4 of 5 stars
Wrightbythesand   9 contributions
Michigan
Apr 30, 2008

This hotel is conveniently located right off I-90. The rooms have been updated in the last year so the bedding and such is above average. Our room was clean and well stocked. The staff was helpful and quick at check-in and the usual express check-out was provided (bill under the door ). Ours was just a quick overnight stay; I... more

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2 of 5 stars
WiSharon   3 contributions
Madison,Wi
Mar 21, 2008 | Trip type: Family
1/1 found this review helpful

This was our first and last stay at this particular property--we stayed there because we were flying out of Rockford Airport for our first time . On check in I paid cash and was shortchanged by $30--thank heaven I caught it but I wasn't even offered an appoligie. Later we tried to rent a movie paying cash and it took... more

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5 of 5 stars
Skylighter   32 contributions
Severn, MD
Mar 8, 2008 | Trip type: Couples
0/1 found this review helpful

We ended up at this hotel after a bad reservation at another hotel. We literally checked in at 1am in the morning. The front desk was super friendly and she got us in our room quick. The room was large, clean. It was one of the nicest Comfort Inn's that I have used. At $112 for a King Suite, the... more

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Comfort Inn Also Known As

  • Comfort Inn Rockford
  • Rockford Comfort Inn
Address: 7392 Argus Dr., Rockford, IL 61107-5283