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All 24 Rockford hotels

Extended Stay America - Rockford - State Street

2.5 of 5 Hotel   |   747 N. Bell School Road, Rockford, IL 61107-5203 (Formerly Studio Plus Deluxe Studios - Rockford - East)
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66%
Ranked #12 of 24 hotels in Rockford
A recent review
5 of 5 stars Reviewed June 16, 2014
dan_leifker San Francisco, California, United States
  • Overview
  • Reviews (39)
  • Photos (13)
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  • Room tips (14)
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39 people have reviewed this hotel

Traveler rating
    13
    14
    8
    3
    1
See reviews for
7
10
7
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
San Francisco, California, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

I stayed one night at another Rockford hotel and it was so awful I checked out early and moved to this Extended Stay America, which had rooms available at a pretty decent rate. I was pretty happy here. Rooms were quite large, bathrooms not so much. There was a great work table that I used as a desk. Bed was... More

Was this review helpful? Yes
Mill Valley, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 30, 2014

The cleanliness and quiet ambiance of the hotel is something I appreciated in the two months I resided there. From the asst mgr Jenny to the rest of the staff, everyone was most helpful and attentive to all my needs. The fitness room was a great boon during the winter months I was there. Very clean with the housekeeping staff... More

Was this review helpful? Yes
Chicago, Illinois
1 review
4 of 5 stars Reviewed April 18, 2014

The property is pretty basic and met all of my needs. Easy, friendly check in, helpful staff. The halls seem dingy (Lighting? Paint color?) but the room was fine. Definitely newly remodeled, so the bed, furniture, and carpet all seemed more modern and clean. I think the kitchen is an old kitchen, but again, it was clean and functional. Large... More

Was this review helpful? Yes
Walnut Creek, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2014

There was very little hot water in the room. I complained to the front desk and was told it was due to the frigid temperature outside (-18). I doubt that was the issue because the hot water returned on day five of my stay and it was still below zero outside. Upon my departure, I was promised a voucher for... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Dear John R, I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was far from pleasant due to the hot water issues. In response to your feedback, I am going to meet with... More

Aurora, Illinois
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2014

Great location close to restaurants, stores and attractions. Great to have kitchen facility to cook meals as desired. Spacious room with nice window that allowed us to do some of our activities. We really could not have asked for the staff to be any better than they were for us. We have stayed here before and liked the first room... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Linda - Thank you for posting such a wonderful review. I truly appreciate your comments regarding the spaciousness of our studios and am glad that you enjoyed using our fully equipped kitchens. It was also great to hear that our team delivered excellent customer service during your entire stay. Once more, thank you for posting your review. We look forward... More

Newton, Iowa
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 23, 2013

Was recently renovated. Near many restaurants and things to do. Very good price. Good Service. Rooms and building through out is very clean. Standard Grab and Go breakfast has instant oat meal, Quaker breakfast bars which are good warmed up, Apples, Oranges, Blueberry muffin and coffee. But if this isn't for you there is a Machine Shed Restaurant not too... More

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2013

Love that this place has a kitchen, so your able to cook your own meals especially in the morning times. There is another extended stay right behind this one, but that one is a little older but more spacious on the inside. This one is fairly new, and very comfortable. The staff is great and always helpful. When in Rockford... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about Extended Stay America-Rockford-State Street. It's great to hear that you enjoyed our spacious rooms and well equipped kitchens. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our... More

Grayslake, Illinois
Top Contributor
83 reviews 83 reviews
42 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed November 6, 2013

We booked a deluxe room for a business trip, which allowed 3 adults to have their own bed (pull out sofa), and the room was HUGE!! In addition, the room and entire property are VERY stylish and updated. Everything was super clean. The staff was friendly. Check in and check out were super quick and smooth. Location - this place... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Mark - Thank you for your recent review of your stay. We appreciate the kind comments about our friendly team at Extended Stay America-Rockford-State Street and how our deluxe studios exceeded your standards for efficiency and comfort.; however, we apologize that our Grab and Go breakfast didn't meet your expectations. I appreciated your comments so we can use them to... More

St. Paul, MN
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 20, 2013

We had requested a non smoking, all that was available when we arrived was smoking. We slept with the windows open, and upon waking saw how beat up and damaged the room was (no wonder several of the lights were broken...). The furniture was ripped, carpet stained and dirty, A/C unit held together with gaffers tape and the cabinet under... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Thank you for your recent review of your stay. Your comments in regards to our friendly staff are much appreciated; yet, I was disheartened to read that the condition of your room was unacceptable. To uphold our company's high standards, I have met with the management team in Rockford to prevent this from happening moving forward. Your feedback is very... More

Rockford, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 10, 2013

Arriving late in the evening, I found the well lit parking lot somewhat comforting although I had to buzz in to the main desk. I found this a little unsettling and would prefer the main entry way to be well lit and obvious instead of dim and questionable. Once inside, the staff were very accommodating and friendly. The room was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Jamie - The team and I appreciate your positive remarks. I am proud of our team for providing superior customer service and consistently clean and comfortable studios. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

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Additional Information about Extended Stay America - Rockford - State Street

Address: 747 N. Bell School Road, Rockford, IL 61107-5203 (Formerly Studio Plus Deluxe Studios - Rockford - East)
Phone Number:
Location: United States > Illinois > Rockford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Rockford - State Street 2.5*
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Also Known As:
Studio Plus Rockford

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
73

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