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All 24 Rockford hotels

Extended Stay America - Rockford - State Street

2.5 of 5 Hotel   |   747 N. Bell School Road, Rockford, IL 61107-5203 (Formerly Studio Plus Deluxe Studios - Rockford - East)
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Extended Stay America - Rockford - State Street
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Ranked #12 of 24 hotels in Rockford
A recent review
5 of 5 stars Reviewed January 7, 2014
Linda32714 Aurora, Illinois
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36 people have reviewed this hotel

Traveler rating
    11
    13
    8
    3
    1
See reviews for
6
10
7
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Walnut Creek, California
1 review
1 of 5 stars Reviewed January 9, 2014

There was very little hot water in the room. I complained to the front desk and was told it was due to the frigid temperature outside (-18). I doubt that was the issue because the hot water returned on day five of my stay and it was still below zero outside. Upon my departure, I was promised a voucher for... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Dear John R, I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was far from pleasant due to the hot water issues. In response to your feedback, I am going to meet with... More

Aurora, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 7, 2014

Great location close to restaurants, stores and attractions. Great to have kitchen facility to cook meals as desired. Spacious room with nice window that allowed us to do some of our activities. We really could not have asked for the staff to be any better than they were for us. We have stayed here before and liked the first room... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Linda - Thank you for posting such a wonderful review. I truly appreciate your comments regarding the spaciousness of our studios and am glad that you enjoyed using our fully equipped kitchens. It was also great to hear that our team delivered excellent customer service during your entire stay. Once more, thank you for posting your review. We look forward... More

Newton, Iowa
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 23, 2013

Was recently renovated. Near many restaurants and things to do. Very good price. Good Service. Rooms and building through out is very clean. Standard Grab and Go breakfast has instant oat meal, Quaker breakfast bars which are good warmed up, Apples, Oranges, Blueberry muffin and coffee. But if this isn't for you there is a Machine Shed Restaurant not too... More

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2013

Love that this place has a kitchen, so your able to cook your own meals especially in the morning times. There is another extended stay right behind this one, but that one is a little older but more spacious on the inside. This one is fairly new, and very comfortable. The staff is great and always helpful. When in Rockford... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about Extended Stay America-Rockford-State Street. It's great to hear that you enjoyed our spacious rooms and well equipped kitchens. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our... More

Grayslake, Illinois
Top Contributor
83 reviews 83 reviews
42 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed November 6, 2013

We booked a deluxe room for a business trip, which allowed 3 adults to have their own bed (pull out sofa), and the room was HUGE!! In addition, the room and entire property are VERY stylish and updated. Everything was super clean. The staff was friendly. Check in and check out were super quick and smooth. Location - this place... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Mark - Thank you for your recent review of your stay. We appreciate the kind comments about our friendly team at Extended Stay America-Rockford-State Street and how our deluxe studios exceeded your standards for efficiency and comfort.; however, we apologize that our Grab and Go breakfast didn't meet your expectations. I appreciated your comments so we can use them to... More

St. Paul, MN
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 20, 2013

We had requested a non smoking, all that was available when we arrived was smoking. We slept with the windows open, and upon waking saw how beat up and damaged the room was (no wonder several of the lights were broken...). The furniture was ripped, carpet stained and dirty, A/C unit held together with gaffers tape and the cabinet under... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Thank you for your recent review of your stay. Your comments in regards to our friendly staff are much appreciated; yet, I was disheartened to read that the condition of your room was unacceptable. To uphold our company's high standards, I have met with the management team in Rockford to prevent this from happening moving forward. Your feedback is very... More

Rockford, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 10, 2013

Arriving late in the evening, I found the well lit parking lot somewhat comforting although I had to buzz in to the main desk. I found this a little unsettling and would prefer the main entry way to be well lit and obvious instead of dim and questionable. Once inside, the staff were very accommodating and friendly. The room was... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Jamie - The team and I appreciate your positive remarks. I am proud of our team for providing superior customer service and consistently clean and comfortable studios. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

Puerto Vallarta, Mexico
Top Contributor
111 reviews 111 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 7, 2013

The staff was friendly and efficient. The unit I stayed in was updated and very large with a full kitchen with 4 burner stove. There was a pull out couch as well. This was an Studio Plus property which means they are the largest units Extended Stay has to offer. There is a late night on the back side, North... More

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Manager_11525, General Manager at Extended Stay America - Rockford - State Street, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that your stay at Extended Stay America-Rockford-State Street was an enjoyable one and our entire team delivered great guest service yet again. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand... More

Iowa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2013

We checked in, looked around, asked for a refund, and left to find a different hotel. We booked because it was updated recently, and within the room itself, it was updated. However, the entryway and hallways were sterile, plain, dark, and unwelcoming in any way. Would probably be fine if there for a temporary alternative home, but not pleasant and... More

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Onalaska, WI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

We were quite pleased with the amenities here such as the kitchen featuring a full refrigerator, kitchen sink and microwave. The beds were wonderfully comfortable and of seemingly good quality. As another review here states, however, the bed did seem to be a full instead of a queen, but that really was a non-issue for us. Also, since the kitchenette... More

Was this review helpful? Yes 1

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Additional Information about Extended Stay America - Rockford - State Street

Also Known As:
Studio Plus Rockford
Address: 747 N. Bell School Road, Rockford, IL 61107-5203 (Formerly Studio Plus Deluxe Studios - Rockford - East)
Phone Number:
Location: United States > Illinois > Rockford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 24 hotels in Rockford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Rockford - State Street 2.5*
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