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Hampton Inn Rockford

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615 Clark Drive, Rockford, IL 61107
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Hampton Inn Rockford
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Hampton Inn Rockford
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323 reviews from our community

Traveler rating
    198
    87
    29
    6
    3
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87
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96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Thank you for a great stay. My daughter and I were traveling through on our way to a funeral. We arrived late and were greated warmly and in the morning wished safe travels by the same person from the night before, as we were leaving early. We were traveling from Virginia to Northern Minnesota, a very long drive. It was... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We usually stay at the Hampton and appreciate the great service and value we get when we travel. Being a Hilton Rewards member you get a little extra special attention. We have had some great recommendations for area restaurants from the staff. We find Hampton is in most of the locations where we travel so we take advantage of staying... More 

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

690victoriam: Thank you for taking the time to give our hotel an amazing review! We're very happy to hear you had a great stay at our property. We're also thrilled our staff was able to assist you in choosing a great local restaurant to try out. Furthermore, we also appreciate the kind words you had to say about our facility.... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Clean, professional staff, great accommodations, close to shopping, events, and restaurants. Great place to stay! Would definitely stay again when we are in Rockford. The bed was very comfortable. The heat pump was a bit noisy but, nothing big. Very relaxing!

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Lori M: Thank you for taking the time to give our hotel an amazing review! First off, I'd like to personally thank you for all of the wonderful things you had to say about our property. Guest satisfaction is one of our top priorities, and your comments definitely help us achieve the goals, and standards that we uphold at our... More 

Louisville, Colorado
Contributor
19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly rooms were clean. There was a soccer tournament in town so there were a lot of families staying there but it was quiet.We there in town for a wedding and the location was her all the activities.

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

raggedyann6: Thank you for taking the time to give our hotel a great review! We're happy you found our rooms clean and sufficient for you needs. We're also thrilled your overall stay with us was a good one. Guest satisfaction is one of our top priorities and your comments definitely help us achieve the goals, and standards we uphold at... More 

Indianapolis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I stay at Hilton Properties when ever I can. The quality, cost, value, staff and overall property is great every time. If there is ever an issue, which I have never had, they have a 100% satisfaction guarantee. How bad could that be?

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Debby C: Thank you for taking the time to give our hotel a wonderful review! We're very happy to hear you had a great stay. Guest satisfaction is our top priority and we're thrilled you enjoyed your overall stay at our property. If your travels bring you back to the Rockford area, we hope you'll come back and stay with... More 

Naperville, Illinois
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

Terrible experience. Water in bathtub & toilet was yellow. Bed very uncomfortable. Food was awful. Orange juice was so watered down it was hard to identify as orange juice. The sausage tasted like wallpaper. The Internet even at the complimentary stage was slow as a turtle.

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Heather B, Manager at Hampton Inn Rockford, responded to this review

Dear Georgia, Thank you so very much for taking the time to write a review on TripAdvisor. Feedback is our most valuable tool in ensuring the comfort of our guests. We use the feedback to evaluate which areas we are exceeding our guest expectations and which areas we have room for growth. We want to apologize for the breakfast issues... More 

Southgate, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff is very welcoming and the facility is very clean , very satisfied with this Hotel , close to several nice restaurants and the freeway ,stores and gas really its a perfect place to stay .I have stayed at several locations at this location for buisness and this has the best customer service .

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Lenny D: Thank you for taking the time to give our hotel, Hampton Inn-Rockford, a stellar review! We're thrilled you found our staff welcoming, engaging, and friendly during your tenure with us. We're also happy you were able to visit some of the local attractions here in Rockford. Customer service is one of our top priorities, and we're very glad... More 

Minocqua, Wisconsin
Top Contributor
58 reviews 58 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a somewhat older Hampton Inn. The staff is extremely friendly and cooperative. The motel and rooms are extremely clean. The beds were softer than I prefer and the standard Hampton Inn duvets are extremely heavy, which I find uncomfortable. The room we had, with 2 beds, was smaller and darker than I've experienced in most high-end motels, probably... More 

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Mark M: Thank you for taking the time to give our hotel, Hampton Inn Rockford, a great review! We're thrilled you found our staff friendly, engaging, and helpful during your time at our property. We're also very happy you found our complimentary hot breakfast enjoyable and sufficient for your needs. We do however, want to apologize for the issues you... More 

cleveland ohio, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Hampton Inns are not luxury, but offer consistent service for the business traveler. This particular Hampton Inn exemplified customer service, truly caring, attention to detail, genuinely friendly and accommodating. Will DEFINITELY stay at the Hampton in Rockford in the future

Review collected in partnership with Hampton

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Richard P: Thank you for taking the time to give our hotel, Hampton Inn-Rockford, a fantastic review! We're very happy to hear your overall stay was a good one. We're ecstatic you found our staff friendly, engaging, and accommodating during your tenure with us. Furthermore, we're very appreciative of the kind words you had to say about our property. Should... More 

Granger Indiana
Top Contributor
50 reviews 50 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really nice hotel. Very clean and friendly staff. The rooms are updated and have a really nice closet that is integrated into the desk. Saves room and is really nice touch. Beds are excellent Hilton quality with good pillow selection. Included breakfast is a nice touch. Bathroom is very clean and updated. Close to several restaurants (not... More 

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

mwm308: Thank you for giving our hotel, Hampton Inn Rockford, a stellar review! We're thrilled you found our rooms comfortable and sufficient. We're also happy you enjoyed our complimentary hot breakfast. Furthermore, we're ecstatic you were able to enjoy our pool, as well as take in one of our favorite local restaurants. Should your travels bring you back to the... More 

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