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Hampton Inn Rockford

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615 Clark Drive, Rockford, IL 61107
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Hampton Inn Rockford
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Hampton Inn Rockford
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334 reviews from our community

Traveler rating
    202
    92
    30
    6
    4
See reviews for
90
74
21
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

stayed 3 nights. requested late arrival and room held tho it was almost midnight. Front desk staff very helpful.Room clean, well designed. Bathroom had soap dishes in corners of showers away from shower spray. slow drain problem fixed within 20 min of mentioning to cleaning staff -- done while I was eating breakfast and desk person came to tell me... More 

Review collected in partnership with Hampton

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Minneapolis, Minnesota
Top Contributor
85 reviews 85 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The front desk was very accommodating and friendly. The rooms and lobby were clean. The hotel must have been one of the early Hampton Inn remodel schedule and shows a little more wear than most Hampton Inns. I would stay again in a room far away from the highway.

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1 review
5 of 5 stars Reviewed 1 week ago NEW

I always lean towards Hampton Inn hotels for so many reasons, but this location (Rockford, IL) stood out & topped them all. This hotel was spotless from top to bottom; which is a huge deal for me!! The staff was genuinely warm, welcoming and friendly. The room rate was a great value! Free Breakfast too! Huge Belgian Waffles, omelets, cereals,... More 

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

pennyb159: Thank you for taking the time to give our hotel an amazing review! We're very appreciative of the wonderful things you had to say about our property. We're thrilled you found our facility clean and comfortable for your convenience. We're also delighted you found our staff warm, friendly, and helpful during your tenure with us. Furthermore, we're also happy... More 

Montauk, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very clean hotel with friendly staff Kaitlyn was the best and helped me out with a few problems good food choices nearby and easy access to I 90 plus pool and hot tub had a first floor room and don't forget free breakfast

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

bigchrisc: Thank you for taking the time to give our hotel a fantastic review! We're very appreciative of the kind things you had to say about our facility as a whole. We're happy you found our staff friendly, warm, and engaging. We're also delighted you were able to enjoy our pool and spa as well. We strive to provide exemplary... More 

Champaign, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was great. Some hotels roll there eyes when a group of kids come in, The staff here was very welcoming to my group of 20 girls and we really appreciated the breakfast before we headed to our morning game. The hotel was close to the game fields and though we lost all our games, the girls had a great... More 

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Jennifer R: Thank you for taking the time to give our hotel a fantastic review! We're very appreciative of the kind words you had to say about our property. We're happy you found our staff friendly and engaging. We're also delighted you and your team were able to enjoy our complimentary breakfast as well. Although we're sorry to hear about... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for our son's sporting event. There were a lot of kids in this hotel... Amazingly, this was one of the quietest rooms we've ever stayed in. I was concerned we would here people all night. We didn't here a peep out of the hallway! The rooms were clean and the beds very comfortable. Great hotel experience.

Review collected in partnership with Hampton

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Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Jessica L: Thanks for taking the time to give our hotel an amazing review! We're thrilled to hear you had a great stay with us. We're also very appreciative of the kind words you had to say to say about our facility. We're thrilled you were able to rest easy, and that you found our rooms clean and comfortable for... More 

Moline, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We had reservations on Saturday, May 2. When I made the reservations online, I called to verify that their King room could sleep 4 as it said, the person said yes- all kings have a sofa bed. We arrived and went to our room- a King bed and a chair. Went back to the front desk and was told by... More 

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Heather B, Manager at Hampton Inn Rockford, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to improve our guest’s experience with us. Unfortunately, it sounds like we fell short of our own high standards in this case. To help avoid any recurrence,... More 

Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I needed to stop in Rockford for the night and the Hampton Inn seemed pretty reasonably priced. We have stayed at lots of hamptons and this one was very clean and either newer or nicely remodeled. The room was very nice and when we got there the customer service was very friendly. Overall what you would expect... More 

Was this review helpful? Yes 1
Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

vfbeloved: Thank you for taking time out of your day to fill out this review. We at the Hampton Inn, use TripAdvisor to improve our service in every way possible, so that we can best assist our guests. We want to apologize about the issues with you experienced with the pool, while you stayed at our hotel. We strive to... More 

USA
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's easy to get used to staying at Hampton Inns. They're usually clean, the employees are pleasant & This one is not an exception. The room rate for this one is fairly priced also. The breakfast was good as well.

Was this review helpful? Yes 1
Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Iowa-Tom: Thank you for taking the time to give our hotel a great review! We're very appreciative of the kind words you had to say about our facility. We do our best to uphold the Hampton standard for every single guest, and we couldn't be more happier that your stay with us was a good one. We're also thrilled you... More 

Duluth, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

I'm an HHonors member, for which I'm eligible for premium internet, but all the wifi was difficult and kept crashing. Otherwise the room was very clean and fresh, which my wife liked a lot. Staff was cheerful, breakfast fine, fitness center good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hampton Inn Rockford, responded to this review

Robin W: Thank you for taking the time to give our hotel a great review. We're very happy you and you wife, found our rooms comfortable and clean. We're also delighted to hear you found our breakfast pleasant, our fitness center sufficient, and our staff helpful during your tenure at our property. We do however, want to apologize for the... More 

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