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Residence Inn Rockford

Certificate of Excellence
3.0 of 5
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7542 Colosseum Drive, Rockford, IL 61107
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1 room 1 guest
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Residence Inn Rockford
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79 Reviews from our TripAdvisor Community

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Traveler rating
    35
    19
    15
    4
    6
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31
8
3
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (79)
  • Mar-May only
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    (34)
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Moline, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No complaints. The hotel and rooms were all clean, everyone was extremely friendly and helpful. Would definitely stay again! The pet fee was much higher than expected but you get what you pay for. Breakfast wasn't anything amazing but the staff was super helpful and checked in often to see if anything needed refilled.

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San Diego, California
Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I needed a room with two bedrooms as I was traveling with my sweet mother-in-law who also snores, loudly. It was great to have an option of a 2-bedroom suite, which was much more affordable than getting two individual hotel rooms. The bedrooms are spacious and have their own bathrooms, and the living room and kitchen are in the middle.... More 

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Annapolis, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on s long road trip. We booked through booking.com and were led to believe that pets were accepted without a few. Despite asking for clarification 7 days ahead of time, we got nothing until we got there and were then slammed with 100 dollar fee.

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TMIHospitality, Manager at Residence Inn Rockford, responded to this review

Dear Katherine B, Thank you for reviewing the Residence Inn Rockford. I'm very sorry for the negative experience you had. Please know, that it is stated on Booking.com that there is a fee for pets. I'm sorry that you didn't find it to be more clear. Unfortunately, we don't have any control as to how it is worded on a... More 

Suffield, Connecticut
Level Contributor
275 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on a few occasions in last few months on business. The hotel is very nice the rooms are big and comfortable. The hotel is clean and the morning breakfast was good. Each night they had mangers reception and on the night we were there they served beer, wine and served grilled Brats. The staff was very friendly both... More 

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Milwaukee, Wisconsin
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2015

My family and I spent the night at this hotel. The front desk and breakfast staff were wonderful, the food was great, and the hotel was clean. After we checked out and were on the road for a few hours, I realized I had left my wedding ring in my hotel room. I was panicked! I called and spoke with... More 

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Papillion, Nebraska
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 9, 2015

Service: 5 stars (staff was nice, gracious, and helpful) Location: 3 stars (co-located with other chain hotels) Room: 3 stars (I read a previous review that door in one-bedroom suite doesn't close. Ours didn't either without effort, but it did close and provide the privacy needed. Only issue I have is that bathroom is in the room, so anyone outside... More 

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TMIHospitality, Manager at Residence Inn Rockford, responded to this review

Dear MarFis, Thank you for reviewing the Residence Inn Rockford. I'm pleased that we provided you with five star service. I do apologize that the layout of your room wasn't completely satisfactory. I do hope that if you are ever back in the area, we will have another chance to provide you with an exceptional experience. Sincerely, Jessica M. General... More 

Barrington Illinois
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2015

Our family went to a wedding in Leaf River Il, at Camp Kupagani. We did not want to stay at the camp site and chose to stay at the Resident Inn in Rockford. We made a great decision. The staff was fantastic, very friendly and helpful. They were able to check us in early so we could leave our bags... More 

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Taylorville
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 7, 2015

Was disappointed in this Hotel.Breakfast was not very good. The room we stayed in had the smell of burnt food. Main reason I picked this hotel was it had a separate bedroom . The door would not even close so that defeated the whole purpose of selecting this hotel. Pool was not warm. My grandson swam for about 15 minutes.... More 

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TMIHospitality, Manager at Residence Inn Rockford, responded to this review

Dear Teresa T, Thank you for taking the time to review the Residence Inn Rockford. Please accept my apologies that our hotel did not meet your expectations. I have shared your comments with my staff to ensure that the problems you experienced are properly corrected. I hope that we will have another chance to exceed your expectations on your next... More 

Miami, Fl
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 2, 2015

I travel weekly for work and this one stands out for the amount of space you get. I walked in, it had a full kitchen, living room, closet space with ironing board and iron, big bedroom with double doors, huge closet and nice big bathroom. Flat screen in both bedroom and living room. Super clean and super quiet. When I'm... More 

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Middletown, Rhode Island
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 30, 2015

I always love the Marriott and find it to be better service and hotels in general over Hiltons. It is why I choose Marriott for all my business and personal needs. This was no exception. The only issue that I had was the folks above me decided at 0430 was a good time to get up and be loud. I... More 

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