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Residence Inn Rockford

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7542 Colosseum Drive, Rockford, IL 61107
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1 room 1 adult
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85 Reviews from our TripAdvisor Community

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Jackson, Mississippi
Level Contributor
8 reviews
8 hotel reviews
3 of 5 stars Reviewed December 31, 2015 via mobile

I stayed at this hotel for one night. I did not rest well. My issue is primarily due to the fact that the toilet ran water. Luckily, it did not overflow. I attempted to change rooms but there were none available. The front desk clerk did come to the room and worked the toilet until it stopped. I drink a... More 

Helpful?
Thank JacksonJaye
TMIHospitality, Manager at Residence Inn Rockford, responded to this review

Dear JacksonJaye, Thank you for reviewing the Residence Inn Rockford. I am glad to hear you enjoyed our friendly service and continental breakfast. However, I sincerely apologize for the problems you had with your toilet and for the inconvenience it caused. This issue has been addressed with our maintenance team to ensure this deficiency is corrected. We hope that you... More 

Pittsburgh, Pennsylvania
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 29, 2015

This stay was on par with all of the Marriott Residence Inn properties. Staff was overly accomodating and even ordered more food to give out to guests because of the bad weather keeping people in. That was really an outstanding feeling knowing that they cared about the guests. Breakfast was good....a few items were cold when I went down but... More 

Helpful?
Thank psubloch
New England
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 29, 2015

Highlight: one of the best hotel staff I've experienced starting with the front desk and moving on to housekeeping, and morning breakfast. My family spread out across 3 2-bedroom suites over 5 days to celebrate Christmas. Not a typical place to celebrate the holidays, the hotel worked out great. The kitchen, while smallish, served our purpose well. Lots of dishware.... More 

Helpful?
Thank slowroad
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

This hotel is super good! Rooms are super big and very clean,all the people that are working here are always friendly and helpful. Breakfast is good. There are restaurants very close,walking distance. A place that I really recommend if you are in the area.

Helpful?
Thank Andrea Z
San Antonio, Texas
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

The Residence Inn Rockford offers great rooms for short and long term stays. Plenty of space for getting work done in a quiet area. There is a pool and fitness center in the main building and they offer free breakfasts. The breakfasts are just okay but it's a warm breakfast with eggs and potatoes. At the front desk, there are... More 

Helpful?
Thank txnikster
El Cajon, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 22, 2015

Checked into a two bedroom suite on Thursday before my sons wedding. Made sure the other three two bedroom suites that my sister had booked for Friday and Saturday was put in the names with phone numbers since everyone was coming in at different times. Friday at 6:30 first out of town guest tried to check into their two bedroom... More 

Helpful?
1 Thank Cahawkeye2015
TMIHospitality, Manager at Residence Inn Rockford, responded to this review

Dear Cahawkeye2015, Thank you for taking the time to review our hotel. Please accept my apologies for the overbooking situation that occurred. We work hard to keep situations like this from happening, but unfortunately, they do occur from time to time. Please know, we were unaware that you all belonged to one party and are sorry for the inconvenience it... More 

Moline, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 17, 2015

No complaints. The hotel and rooms were all clean, everyone was extremely friendly and helpful. Would definitely stay again! The pet fee was much higher than expected but you get what you pay for. Breakfast wasn't anything amazing but the staff was super helpful and checked in often to see if anything needed refilled.

Helpful?
Thank Jessica S
San Diego, California
Level Contributor
138 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
5 of 5 stars Reviewed August 17, 2015

I needed a room with two bedrooms as I was traveling with my sweet mother-in-law who also snores, loudly. It was great to have an option of a 2-bedroom suite, which was much more affordable than getting two individual hotel rooms. The bedrooms are spacious and have their own bathrooms, and the living room and kitchen are in the middle.... More 

Helpful?
Thank SDSteve
Annapolis, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

We stayed here on s long road trip. We booked through booking.com and were led to believe that pets were accepted without a few. Despite asking for clarification 7 days ahead of time, we got nothing until we got there and were then slammed with 100 dollar fee.

Helpful?
1 Thank Katherine B
TMIHospitality, Manager at Residence Inn Rockford, responded to this review

Dear Katherine B, Thank you for reviewing the Residence Inn Rockford. I'm very sorry for the negative experience you had. Please know, that it is stated on Booking.com that there is a fee for pets. I'm sorry that you didn't find it to be more clear. Unfortunately, we don't have any control as to how it is worded on a... More 

Suffield, Connecticut
Level Contributor
278 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed July 30, 2015

Stayed here on a few occasions in last few months on business. The hotel is very nice the rooms are big and comfortable. The hotel is clean and the morning breakfast was good. Each night they had mangers reception and on the night we were there they served beer, wine and served grilled Brats. The staff was very friendly both... More 

Helpful?
Thank Red-Barchetta2011
Questions? Get answers from hotel staff and past guests. Ask a question

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