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Red Roof Inn Rockford

Certificate of Excellence
7434 East State Street, Rockford, IL 61108
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Best prices for: 1 room 1 guest
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Red Roof Inn Rockford
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Red Roof Inn Rockford
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192 reviews from our community

Traveler rating
    81
    58
    40
    9
    4
See reviews for
48
34
22
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Checked in after traffic going through Chicago was worse than expected and through my itenerary off. I used the coupon in the Exit guide to get a great rate on a nearly brand new room. The staff was very friendly and accomadating and the room was immaculate. The property is on a busy retail strip but the room was nicely... More 

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rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you taking the time to write such a nice review of our hotel. We are happy that you like our rooms and felt our staff was very hospitable. Yes we are on a busy street that has a lot of restaurants, shopping and other activities very close by. I will make sure to share you r comments with all... More 

Bronx, New York
Top Contributor
174 reviews 174 reviews
27 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Needed place to sleep after long ride and wasnt looking for any amenities. Price was right, staff nice and room small but clean. A/c / heater knob was busted so hard to figure out how to set to desired temperature. Bed was comfortable enough. Probably won't return unless I had to

Was this review helpful? Yes 1
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you for taking the time out of your busy schedule to write a review of our inn. We always work hard to impress each our guest with our quality and service. We do apologize for the broken knob on the heating unit in your room, it has been repaired. We are glad that you enjoyed our new beds and... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean rooms and friendly staff. Rooms are updated and modern. Most importantly Clean. Staff at front desk was very nice and welcoming. AC and Tv are new and work wonderfully. Plentiful parking all around and rooms are quite even though its on a busy street.

Was this review helpful? Yes 2
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you so much for writing a nice review of our property. We are glad that you felt our rooms were nice and clean and a good value for the money. I will make sure to share your comments with our staff as we strive to improve both our quality and service. We look forward to seeing you again. More 

Redford, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I had just had a terrible experience at Motel 6 and came to find a room here after 14 hours of driving. Anthony was at the front desk and was very welcoming. He listened to my story and did everything he could to make sure I would feel safe and secure on this property (as would my things). Anthony let... More 

Was this review helpful? Yes 1
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

We appreciate you taking the time to write a review of our inn. I'm sorry to hear about your bad experience at the Motel 6 but glad you decided to give us a try. I will pass on your comments to Anthony, it sounds like he understood your problem and made sure to make you feel comfortable, significant and delighted.... More 

Sterling, Illinois
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

staff very friendly and professional. Room clean and smelled fresh. Bathroom very clean. Hotel is located by several shops and eateries. Plenty of safe parking. Rockford has a lot of activities for everyone. Would definitely stay here again

Was this review helpful? Yes 1
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you for taking the time to write a nice review of our property. We are happy that you felt your room was nice and clean and our service met your needs. I will share your comments with our staff, they always enjoy hearing back from our guest. We hope to see you again when in the Rockford area. More 

North Richland Hills, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

By the end of the day we were ready for a motel with no surprises. Our reservations had been made ahead of time and when I walked in the gentleman at the desk new immediately who I was, I am not re how he did this. He had a room ready for us, explained where we would be able to... More 

Was this review helpful? Yes
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

I appreciate you taking the time to post a review of our property. We are happy to hear you enjoyed your stay and felt everything was nice and kept cleaned. I will pass on your comments to our staff as they always like to hear what are guest are saying about our inn. We hope to see you again in... More 

Bloomington, Minnesota
Top Contributor
52 reviews 52 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 27, 2015

Nice, clean, easy to find. Appears to be recently (within a year or so) renovated. Floor is laminate, no carpet. We had a king deluxe room, which in addition to a king bed, has fridge, microwave, safe, iron and ironing board. Nice lights, above the bed and on the wall for reading, etc. Flat screen TV. Also a large desk... More 

Was this review helpful? Yes
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you for taking the time to write a review of our inn. We are glad that enjoyed your Superior King room and all the amenities that come with the room. I will make sure to share your comments to our staff as we continue to work hard to improve our quality and service. We look forward to seeing you... More 

Senior Contributor
24 reviews 24 reviews
23 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 9, 2015

We had a block of 14 rooms. The rooms are very small, but clean. The heater in my room looked like it hadn't been cleaned in a long time. Everything else was OK. Outside entrances and no elevator makes it tough for large luggage. Food close by made it convenient. Group didn't feel safe in the property. Probably because of... More 

Was this review helpful? Yes
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you for your review. On behalf of my entire staff we are extremely sorry that you did not have a positive experience. In fact it sadden me and the entire staff that even one guest walks away with a bad image of our hotel. It is always our best efforts to give you great service, and superior quality at... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

This was such a nice surprise for the price. We got the king deluxe. Nice big desk for additional space. Nice tv, fridge, microwave. Lights above the head of the bed for reading purposes. Sink and bathroom were separate for privacy purposes. Bathroom was small but it really didn't need to be bigger. Only downfalls- shower soap really dries the... More 

Was this review helpful? Yes 1
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Dear Ameie1, I sincerely appreciate you taking the time to fill out a review and for making other travelers aware of the friendly service that the entire staff at Rockford provided. We take pride in making sure our guest are confident with our product, delighted in the service they receive and fill that we have significantly met or exceeded there... More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 20, 2015

My concerns came when I was in need of an iron and board which was not in the room. My grandkids clothes needed to be iron for church. So I called the front desk after 6 am and I was informed she could not bring them to me and staff would not be on duty to 9 am. I had... More 

Was this review helpful? Yes
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Dear CR Garner, Thank you for taking the time to write a review. As you mentioned in your review we are a newly renovated location and set to go above and behind for all our guest. It deeply sadden me that your visit was not enjoyable one because the iron was not delivered to your room. We can understand how... More 

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