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Holiday Inn Rockford (I-90 Exit 63)

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7550 E State St, Rockford, IL 61108
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Holiday Inn Rockford (I-90 Exit 63)
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113 Reviews from our TripAdvisor Community

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Traveler rating
    20
    42
    32
    11
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Anchorage, Alaska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Holiday Inn was very much a let down. There was construction right outside of our windows which I understand and the noise stopped at a decent time. This location earned a poor rating from us due to the sticky floors (would not walk without shoes in our room) and the murky green pool. It does not look like they... More 

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LWR, FL
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travel from FL to MN and this hotel is a great stopping point for us. The hotel is very accommodating for those with pets. Having stayed there last fall we requested the same room area. (we like end room on 1st floor) There is a $25 pet fee which we feel is reasonable. The hotel has a restaurant in... More 

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United Arab Emirates
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Big comfortable rooms, loved the bed, easy on-off for interstate. The hotel-OCD part of me didn't worry about touching stuff here; it was clean. Lots of restaurants around. My only suggestion is to stock some basics at the little hotel store (milk, please! Needed to give some to my toddler and had to go to Burger King. Not a big... More 

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Grand Junction, Colorado
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean, plenty of hot water and a great shower head. The air conditioner was super cold, worked great. I wish they had breakfast included. Front desk service was superior and check in and out was very quick.

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Nashville, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I was disappointed in this Holiday Inn. The first room I received smelled like strong urine. There's no way it should've been checked out to anyone. I called the desk and was advised to come down for a new room. No one apologized. The carpets all over are disgusting. The staff was less than friendly. The mattresses were a joke.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Rockford (I-90 Exit 63), responded to this review

Dear Toyaqp1, Thank you for taking the time to share your experience during your past stay. It is disheartening the we fell below your expectations when it comes to the overall level of service you have received. Please accept my deepest apologies if our housekeeping services may have caused you inconvenience. Your comments are very important to us as we... More 

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Pforzheim, Germany
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

This hotel placed roughly 10 km from towntown has passed its best time. The lobby offers some old seats and smells somewhat 'old'. The rooms are large and clean. The two king size beds are comfortable. The air condition works unfortunately so loud that one has to use ear plugs to fall in sleep. The stuff is very friendly and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Rockford (I-90 Exit 63), responded to this review

Dear JuK78, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and cleanliness and customer service. However, we’re sorry we fell below your expectation regarding the lobby and air conditioning. We will address these concerns. I assure you that the... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 29, 2015

The walls seemed thin, it did get noisy a few times. The bathroom door was all banged up on the lower edge, needs to be replaced. The bathroom ceiling began to leak during our stay. We were told someone two floors above us overflowed the bathtub which resulted in our raining bathroom. Maintenance immediately responded and fixed the problem.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Rockford (I-90 Exit 63), responded to this review

Dear Shelly K, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and we appreciate your business with us. However, it is regrettable if the condition of the bathroom and noise levels fell below your expectations. We are delighted to read that... More 

Wisconsin
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 15, 2015

We stayed here probably 20 years ago, so we chose it again for familiarity of the location and hotel. Well, not much has changed in the last 20 years. The rooms feel tired, bathrooms need a refresh, and the pool area is one of the worst we've experienced in our recent travels. The hot tub water was green and looked... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rockford (I-90 Exit 63), responded to this review

Dear BadgerFan16, Thank you for taking the time to review our property. I am pleased to note that you liked the convenient location of the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable to hear that no... More 

Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed June 10, 2015

This hotel was convenient but had a very strong cigar, cigarette smell throughout. The policy was no smoking within 30 feet of hotel entrances but every evening you would see people smoking right at the front door, even staff. One day I saw staff out in front of the hotel smoking with a sign at the lobby desk saying they... More 

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IHGCare, Guest Relations Manager at Holiday Inn Rockford (I-90 Exit 63), responded to this review

Dear 360travelor, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for the conditions you experienced while visiting our hotel. We have taken note of your valuable comments and... More 

LaGrange
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 9, 2015

Clean hotel with all the amenities, bar-lounge, nice restaurant, service gift shop at front desk, meeting rooms. Hotel public areas are slightly tired and "aromatic". Room is completely functional and clean - as well as bathroom. Fabulous location close to highway and business district on east side of city near all needed shopping and other restaurants.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Rockford (I-90 Exit 63), responded to this review

Dear VladoLaGrange, Thank you for taking the time to write a review about our hotel. I appreciate your kind comments regarding our location and room accommodations. On the other hand, I apologize for any shortfalls that may have caused you inconvenience. Your feedback is highly valuable to us and will assist us in our continuous efforts to maintain and improve... More 

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99 photos of this hotel

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Room/suite (52)
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Hotel & grounds (16)
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Business center/function rooms (3)
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Pool/beach area (8)
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Other (12)
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