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Courtyard Rockford

3.0 of 5 7676 East State Street, Rockford, IL 61108
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Certificate of Excellence 2014
Courtyard Rockford
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28 reviews from our community

Traveler rating
    18
    7
    2
    1
    0
See reviews for
11
5
Solo
0
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • All months
    (28)
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    (1)
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    (12)
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    (9)
  • Dec-Feb only
    (6)
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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

No hot tub. Cold pool. Room temperature set at 64 degrees and unable to make it warmer. No breakfast or even coffee included. Postage stamp size pillows. Not even a mini suite room for $160.00 per night??? Totally overpriced.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Karen Box, A comfortable stay is our highest priority and we understand how truly disappointing it is when that isn't the experience. Had these shortcomings been brought to the attention of our caring staff, we would have loved the opportunity to make things right and improve your stay. We hope you'll give us another try. Warmest regards. More 

Rockford, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter was married in rockford last month. The rate we got for the block of rooms was unbelievably reasonable! The lobby area was warm and provided great meeting spaces. We used a conference room as a hospitality suite and the staff was uber helpful and accommodating! Out of town visitors were so pleased and so were we! Great pick... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear rpelley - Thank you for taking the time to write such a great review for us! We appreciate and value your feedback. I will be sure to share your wonderful comments about the team with everyone! They will be delighted to know they did a great job! We look forward to seeing you again next time you're in Rockford.... More 

Senior Contributor
37 reviews 37 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel located centrally to state street where there are good possibilities for both dinning and shopping. Only a few blocks from Cherry mall. The Starbucks breakfast at the hotel is really nice. Nice pool, but the fitness area is not as nice, here is a little room for improvement. But still this is my favourite when staying in... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Thomas F, Thank you for taking the time to write a great review for us! We appreciate and value your opinion. I am glad to hear that the staff took good care of you during your stay. Please let us know if there is anything we can do to enhance our services. We look forward to seeing you again... More 

Bradenton, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stay here every time we visit our family, about 3 times a year, and always are pleased. Well appointed, clean rooms and good staff. We spent Christmas there this year and everyone was so helpful. The Bisto food was good too! We especially want to thank Vicki, Jan, Jessica and Debbie who all were more than helpful even though... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Kathleen L, Greetings! Thank you for your recent review of Courtyard by Marriott, Rockford, IL. We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We look forward to having you back again soon! More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 12, 2014

I stay here every few weeks and I always enjoy my stay. Nothing fancy, just a nice, clean room close to restaurants and a movie theater. I've never had an issue at the hotel and plan to keep staying there.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Aaron H, Thank you for your choosing to stay at Courtyard by Marriott, Rockford, IL . We appreciate you taking the time to share your experience on Trip Advisor. We are pleased that you always have a great stay with us. We look forward to seeing you again next time you're in Rockford. More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 12, 2014

I made reservation with their 800 number. I requested the best rate. My mind told me to call the property. I'm grateful I did because they informed me of a rate much cheaper. The 800 never offered me the Thanksgiving rate or the currently special Holiday rate which was cheaper. I must say it was great service when their in... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear CR_Garner, Thank you for your recent stay at Courtyard by Marriott, Rockford, IL. We appreciate you taking the time to share your experience on Trip Advisor. It was a pleasure to hear that the front desk staff was able to assist you with your reservations and was able to offer you the special holiday rate. We strive to give... More 

Owensboro, Kentucky
2 reviews
5 of 5 stars Reviewed November 10, 2014

Nice room. Reasonable pricing. Big bed. Plenty of outlets. Service was good. Could use a breakfast bar and complimentary coffee. Close proximity to our activities. Easy to get to. Quiet even with kids there.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Margan2862 - Greetings! Thank you for your recent review of Courtyard by Marriott, Rockford, IL! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We look forward to having you back again soon! More 

Hickory Hills, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 24, 2014

This hotel was AWESOME. It had the most comfortable bed ever. The staff were so nice. The food and drinks in the Bistro were awesome, too. I can't wait to stay here in the spring or summer. The front desk said the tulips are beautiful in May.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Dawn M - Thank you for your recent stay at Courtyard by Marriott, Rockford, IL. We appreciate you taking the time to share your experience on Trip Advisor. We are pleased you had a great stay with us and value the time you took to write an good review of your experience with us. We're glad to hear you... More 

Long Beach, California
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

Check in and check out were quick and easy. The staff in the reception area were polite, upbeat, and helpful. My 1 king bed room was an average size. The bed and pillows were comfortable. My room was very clean. The hotel wifi was easy to get onto. The breakfast at the hotel is made-to-order and not complimentary, but the... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear ferrisbdf, Thank you for your recent stay at Courtyard by Marriott, Rockford, IL . We appreciate you taking the time to share your experience on Trip Advisor. We are pleased you had a great stay with us. I am glad that you were able to enjoy some of our amenities and especially our breakfast. Rest asured we took care... More 

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2014

This hotel looks very new and it is very comfortable. Good access from highway and a short way to Rockford City. Best room with good aircondition also open window. We enjoyed our stay on a long trip at this site very well. The cleanliness was excellent.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear DFDGerman, Thank you for your recent review of Courtyard by Marriott, Rockford, IL! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We look forward to having you back again soon! More 

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Additional Information about Courtyard Rockford

Address: 7676 East State Street, Rockford, IL 61108
Location: United States > Illinois > Rockford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Rockford 3*
Number of rooms: 147
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Also Known As:
Courtyard Rockford Hotel Rockford
Rockford Courtyard
Rockford Marriott
Hotel Style:
#5 Family Hotel in Rockford
#7 Business Hotel in Rockford

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