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Courtyard Rockford

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7676 East State Street, Rockford, IL 61108
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39 Reviews from our TripAdvisor Community

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Traveler rating
    20
    13
    4
    2
    0
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18
5
Solo
0
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (39)
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    (9)
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Chicago, Illinois
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked here because the Residence Inn was fully booked. We read some bad reviews but decided that it being a Marriott property couldn't be that bad. Instead of writing paragraphs on the stay, I'm just going to list the pros and cons. Pros: Great location, nice courtyard. Nice size bedroom in the king suite. Quiet hotel for the most... More 

Was this review helpful? Yes
Julie S, General Manager at Courtyard Rockford, responded to this review

Thank you for taking the time to review our hotel. I am sorry that there were some items that were not to your standards or ours. I will certainly look into your cons and address them in order to provide our guest with complete satisfaction during their stay. Sincerely, Julie Stotler General Manager Courtyard Rockford More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here while out of town for my wedding with family and friends. We were supposed to get the suite free for having over 14 people book there , but when we checked in that's when they told us we had to pay $160 tax fee which no one had mentioned before. Also everyone's bills were way overcharged even... More 

Was this review helpful? Yes
Julie S, General Manager at Courtyard Rockford, responded to this review

I am very sorry to hear that you had some problems while at the hotel. Please contact me directly and I will be happy to assist you. Julie Stotler General Manager 815-397-6222 More 

Lynchburg, Virginia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 25, 2015

The hotel was clean and comfortable. The staff was very friendly and accomodating. We needed an accessible room & had one without problems. The pool was great for my daily workout. We normally don't stay at this hotel when we visit Rockford, but will certainly consider it in the future

Was this review helpful? Yes
Julie S, General Manager at Courtyard Rockford, responded to this review

Thank you for taking the time to post a review. I appreciate you tryig out our hotel and it sounds like you enjoyd it. We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area. Julie Stotler General Manager More 

Woodridge, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

Great stay, very good staff. Nice beds. Room are nice size, Great location.This town is very easy too get around. lots of places to eat and shop. can't find something, just ask the staff they will help in any way. love this hotel.

Was this review helpful? Yes
Julie S, General Manager at Courtyard Rockford, responded to this review

Thank you for the wonderful review. I appreciate you taking the time to rate us. We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area. Julie Stotler General Manager More 

Indiana
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 1, 2015

This hotel is very clean and comfortable. The beds are amazing! I stayed with a large group and the staff was nicely accommodating. I liked that the sink and mirror were separate from toilet and shower(but surprised by no exhaust fan). The one drawback is we only found one elevator.

Was this review helpful? Yes
Julie S, General Manager at Courtyard Rockford, responded to this review

Thank you for taking the time to post a review. Our rooms were recently remodeled so thank you for noticing. We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area. Safe Travels and good luck to the team Julie Stotler General Manager More 

Minneapolis, Minnesota
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 30, 2015

Stayed here with a soccer team for a tournament. It was a great team friendly hotel which was very nice. You can see that they are trying to renovate here. Our room was very nice, must have been recently renovated as everything was very clean, even the bathroom. Very friendly hotel staff, they were so helpful each time I had... More 

Was this review helpful? Yes
Julie S, General Manager at Courtyard Rockford, responded to this review

Thank you for taking the time to post a review. So glad you enjoyed your stay. . We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area. Julie Stotler General Manager More 

Preston, Iowa
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 29, 2015

Found a reasonable deal on Priceline. Traveling for college visit. The whole place was nicely decorated and clean. No hot tub. Didn't use the pool. Close to shopping and interstate. A continental breakfast would be nice, or at least a menu in the room with prices of bistro.

Was this review helpful? Yes
Julie S, General Manager at Courtyard Rockford, responded to this review

Thank you very much for taking the time to post a review. I hope you will come back to our hotel when your travels bring you back to the area. Julie Stotler General Manager Courtyard Rockford More 

Lansing, Michigan
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed one night at this hotel on our way home (April, 2015). The hotel was in a good location - easy to find and not far from the highway exit. Check-in was friendly. The room was clean and comfortable just not as updated as other hotels I have recently stayed in. Free Wi-Fi during our stay. No free breakfast... More 

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Steamboat Springs, Colorado
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

It's a little older property but nicely updated and clean. Staff, from front desk to maintenance. To cleaning, smiling, polite and friendly. It makes for a nice atmosphere. Rooms are standard older Courtyard but beds are comfortable and desk work are large. Only quibble is with fitness room and older treadmills, they work but cushioning is not great for running

Was this review helpful? Yes
Middleton, Wisconsin
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 16, 2015

This hotel wasn't awful or great, it was just average. If you can find a really good rate, I would recommend this hotel. Otherwise, skip it. The good: * Hotel front desk staff was professional, prompt, and polite. * They were able to grant us early check in * Overall the place is quite clean * The bed was very... More 

Was this review helpful? Yes 1
Keith L, Manager at Courtyard Rockford, responded to this review

Dear 608tg, Thank you for sharing your recent stay experience with us at the Rockford Courtyard. Its great to hear you enjoyed our fresh, renovated room, and the Bistro. I will follow up with all of the items mentioned and make sure these items are immediately addressed and corrected. Thank you again for your feedback, and we look forward to... More 

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