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Courtyard Rockford

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7676 East State Street, Rockford, IL 61108
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30 reviews from our community

Traveler rating
    18
    8
    3
    1
    0
See reviews for
12
5
Solo
0
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middleton, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel wasn't awful or great, it was just average. If you can find a really good rate, I would recommend this hotel. Otherwise, skip it. The good: * Hotel front desk staff was professional, prompt, and polite. * They were able to grant us early check in * Overall the place is quite clean * The bed was very... More 

Was this review helpful? Yes 1
Keith L, Manager at Courtyard Rockford, responded to this review

Dear 608tg, Thank you for sharing your recent stay experience with us at the Rockford Courtyard. Its great to hear you enjoyed our fresh, renovated room, and the Bistro. I will follow up with all of the items mentioned and make sure these items are immediately addressed and corrected. Thank you again for your feedback, and we look forward to... More 

Lebanon, Ohio
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 19, 2015

This was an exact replica of the Courtyard I stayed at in Indianapolis. Which makes sense, just killed my image a little that each hotel is unique. It was in the single digit temperatures so there weren't many outside activities. I slept well and swam. Their breakfast area was just as good. I was very impressed with Indy and so... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 28, 2015

No hot tub. Cold pool. Room temperature set at 64 degrees and unable to make it warmer. No breakfast or even coffee included. Postage stamp size pillows. Not even a mini suite room for $160.00 per night??? Totally overpriced.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Karen Box, A comfortable stay is our highest priority and we understand how truly disappointing it is when that isn't the experience. Had these shortcomings been brought to the attention of our caring staff, we would have loved the opportunity to make things right and improve your stay. We hope you'll give us another try. Warmest regards. More 

Rockford, Illinois
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

My daughter was married in rockford last month. The rate we got for the block of rooms was unbelievably reasonable! The lobby area was warm and provided great meeting spaces. We used a conference room as a hospitality suite and the staff was uber helpful and accommodating! Out of town visitors were so pleased and so were we! Great pick... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear rpelley - Thank you for taking the time to write such a great review for us! We appreciate and value your feedback. I will be sure to share your wonderful comments about the team with everyone! They will be delighted to know they did a great job! We look forward to seeing you again next time you're in Rockford.... More 

Senior Contributor
40 reviews 40 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

Very nice hotel located centrally to state street where there are good possibilities for both dinning and shopping. Only a few blocks from Cherry mall. The Starbucks breakfast at the hotel is really nice. Nice pool, but the fitness area is not as nice, here is a little room for improvement. But still this is my favourite when staying in... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Thomas F, Thank you for taking the time to write a great review for us! We appreciate and value your opinion. I am glad to hear that the staff took good care of you during your stay. Please let us know if there is anything we can do to enhance our services. We look forward to seeing you again... More 

Bradenton, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2015 via mobile

We stay here every time we visit our family, about 3 times a year, and always are pleased. Well appointed, clean rooms and good staff. We spent Christmas there this year and everyone was so helpful. The Bisto food was good too! We especially want to thank Vicki, Jan, Jessica and Debbie who all were more than helpful even though... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Kathleen L, Greetings! Thank you for your recent review of Courtyard by Marriott, Rockford, IL. We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We look forward to having you back again soon! More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 12, 2014

I stay here every few weeks and I always enjoy my stay. Nothing fancy, just a nice, clean room close to restaurants and a movie theater. I've never had an issue at the hotel and plan to keep staying there.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Aaron H, Thank you for your choosing to stay at Courtyard by Marriott, Rockford, IL . We appreciate you taking the time to share your experience on Trip Advisor. We are pleased that you always have a great stay with us. We look forward to seeing you again next time you're in Rockford. More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 12, 2014

I made reservation with their 800 number. I requested the best rate. My mind told me to call the property. I'm grateful I did because they informed me of a rate much cheaper. The 800 never offered me the Thanksgiving rate or the currently special Holiday rate which was cheaper. I must say it was great service when their in... More 

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear CR_Garner, Thank you for your recent stay at Courtyard by Marriott, Rockford, IL. We appreciate you taking the time to share your experience on Trip Advisor. It was a pleasure to hear that the front desk staff was able to assist you with your reservations and was able to offer you the special holiday rate. We strive to give... More 

Owensboro, Kentucky
2 reviews
5 of 5 stars Reviewed November 10, 2014 via mobile

Nice room. Reasonable pricing. Big bed. Plenty of outlets. Service was good. Could use a breakfast bar and complimentary coffee. Close proximity to our activities. Easy to get to. Quiet even with kids there.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Margan2862 - Greetings! Thank you for your recent review of Courtyard by Marriott, Rockford, IL! We truly appreciate you taking the time to let other travelers know of the great experience you had when staying at our hotel. We look forward to having you back again soon! More 

Hickory Hills, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 24, 2014

This hotel was AWESOME. It had the most comfortable bed ever. The staff were so nice. The food and drinks in the Bistro were awesome, too. I can't wait to stay here in the spring or summer. The front desk said the tulips are beautiful in May.

Was this review helpful? Yes
Keith L, General Manager at Courtyard Rockford, responded to this review

Dear Dawn M - Thank you for your recent stay at Courtyard by Marriott, Rockford, IL. We appreciate you taking the time to share your experience on Trip Advisor. We are pleased you had a great stay with us and value the time you took to write an good review of your experience with us. We're glad to hear you... More 

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