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Candlewood Suites Rockford

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7555 Walton Street, Rockford, IL 61108
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Candlewood Suites Rockford
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23 Reviews from our TripAdvisor Community

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Saint Paul, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 7, 2016

Back in 2010 I visited this same hotel and it was then, a much more pleasant experience. Seems to have gone down hill since. When I arrived, there was no one at the desk. Bear in mind, I had just driven over 900 miles and was dog-tired. I had to wait while the desk clerk did laundry. I was given... More 

Helpful?
Thank C H
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

Dear CH, My sincere apologies for your unpleasant stay with us. I truly am sorry there continues to be some misunderstandings with your hotel account. Feel free to contact me on my direct line which I left for you, so we can ensure our resolution is satisfactory. Thank you, Susan Gamlin General Manager More 

San Diego
Level Contributor
176 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed October 25, 2015

For the price, I am not sure what more you want -- Big room with a desk, flat screen tv, comfy recliner, excellent bed with good-quality linens and plenty of pillows. The bath is big and well-lit. And the kitchen! It is complete with full-sized fridge, dishwasher and disposal. It is furnished with dishes, cutlery, pots, pans etc. Anything else... More 

Helpful?
Thank oscar505
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

Thank you for choosing to stay with us at Candlewood Suites. I am happy to hear our rooms accommodated your needs and truly appreciate your feedback. We look forward to welcoming you back for your next visit to our area. Susan Gamlin General Manager More 

Fayetteville, Georgia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 31, 2015 via mobile

We stopped here while driving cross country and the rooms were nice, clean and quiet. The location was perfect, just off the freeway before the toll roads began. There were a lot of restaurants and shopping nearby and plenty of options for delivery. A good experience!

Helpful?
1 Thank MNgirl4ever
Surrey, Canada
Level Contributor
84 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed January 30, 2015

I was in Rockford on business and was seeking a location reasonably close to I-90 (from ORD), restaurants/ services and downtown Rockford. All good with this hotel! Check-in was efficient, very friendly and generally helpful. My room was quiet,modern and clean. WiFi was consistently good and reliable during my stay (important for business travelers). Overall, a great stay and I... More 

Helpful?
Thank LivesInPacificNW
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

We appreciate your comments and hope you will choose us for any future visits to the Rockford area. Our entire staff thanks you! Susan Gamlin General Manager Candlewood Suites Rockford More 

Detroit
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 12, 2015

A relative booked a room for me and my husband here. We failed to communicate to her that we prefer a king bed or two queens, so were given a room with one queen upon checkin. That is not ideal for a restful night for us, so we asked to be moved, but were told the hotel only has queen... More 

Helpful?
1 Thank Karen D
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

We appreciate and value your feedback. We are a unique Candlewood, as all of our rooms are studios with one queen bed. We apologize that our property was not what you anticipated. We are happy to know you were able to find accommodations that better fit your needs. Thank you, Susan Gamlin General Manager Candlewood Suites Rockford More 

Detroit, MI
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

Soccer teams in Rockford for MRL weekend and our usual choices were booked. Stayed here and were pleasantly surprised. Very friendly staff. Clean rooms, comfortable bed, nice small kitchen. Not a hotel stocked with shampoo, etc so bring your own. Used the grill for a tailgate party. Bring your own table or use the back of the truck like we... More 

Helpful?
1 Thank DMHDetroit
Hanover
Level Contributor
154 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

Very clean and spacious rooms at a good price. Bed and sheets adequate. Front staff friendly and accommodating. We arrives 30 minutes after check-in time and we were informed our room was not ready. They gave us $5 in pantry money because of the delay, which turned out to be only 15 minutes. Customer first attitude.

Helpful?
Thank DonaldO899
Ringgold, Georgia
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 21, 2014 via mobile

Nice place. Clean and comfortable. Nice towels. Kitchen with everything except oven. Weekly maid service. Would prefer biweekly service myself. Washer and dryers that work and are free. No free breakfast.

Helpful?
1 Thank flyby6563
Cape Neddick, Maine
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 7, 2013

A stop while enroute to Maine from Idaho. Great place. Very comfortable. Dog friendly. Helpful staff. Free laundry which we really needed and a nice fitness room next to the laundry. The laundry was super and everything worked like new. Great selection of delivery restaurants nearby. No cont. breakfast just so you know. We didnt care, we had a great... More 

Helpful?
1 Thank fishnut5
314Candlewood, General Manager at Candlewood Suites Rockford, responded to this review

Thank you for your awesome review. We truly appreciate your feedback! More 

Dallas, Texas
Level Contributor
92 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed August 6, 2012

Stop while on the roadtrip to Indiana and Ohio. Easy check-in with pleasant staff. Room clean, modern, comfortable bed. Room is also well-appointed for the type of property it is...an extended stay hotel with basic kitchen equipment to include dishwasher and dishes. Nice, if small, flat-screen television in room with good selection of channels. Internet complimentary and worked very well.... More 

Helpful?
1 Thank wouldbeworldtraveler
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