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All 24 Rockford hotels

Clock Tower Resort

3.0 of 5 Hotel   |   7801 East State Street, Rockford, IL 61108
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Ranked #22 of 24 hotels in Rockford
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160 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Hartland, WI
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

I'm sure this hotel was once a special, unique "resort" for travelers in the 70s. Unfortunately, its owners have not kept up with renovations, necessary repairs, basic hotel inclusions, etc. Even when you drive up, you notice that the historic "clock" has ladders standing within the structure--an obvious sign of continuous repairs. Where do I begin to describe our experience?... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW

I wish travelers read this! my short stay was a horrible nightmare. I reserved a room with two beds, and found out when I got there that they had a one full bed room for my party of five. Their solutions was to give me a roll away bed. I was denied the right to have the "package" for the... More

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Homewood, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This place sucks! Switched rooms within 3 hours arriving due to plumbing issues. A houseman was sent to check on issue and promptly told us all of his personal problems with the resort (maybe in the 80's). Once maintenance arrived he mentioned the previous repair was done with wrong parts. Did some work but never finished. We left to get... More

Was this review helpful? Yes 3
Crown Point, Indiana
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is in a good location. Room was clean and comfortable. Toilet did not work properly and maintenence never arrived to fix it. The internet was down the entire weekend and the three times I asked at the front desk about it, they acted surprised that it wasn't working, even though I had just heard the guest in front... More

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Fox Lake, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel the night of 4/5. I have never been so disappointed in a hotel... I understand that thing happen that are out of control but from what I was told by the receptionist the water park shut down early Friday evening. Why I did not receive a phone call letting me know the water park was... More

Was this review helpful? Yes 1
Davenport, Iowa
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My family and I took a small trip to Rockford, IL to celebrate my daughter's 5th birthday on Saturday, March 29th, 2014. Our plan was to stay at the Clock Tower Resort and take advantage of the indoor water park. We had 7 adults and 4 kids with us. The was a line at check in and the staff got... More

Was this review helpful? Yes 3
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm sorry to write a less than positive review BUT… ...At one time it was an OK place to stay. Now the pools outside are horribly rundown and filled with pool furniture and stagnent water and locked with rusty chains. The indoor pools look filthy. The internet has not worked in 2 days and the staff is comical in their... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

To start off there was a long line to check in and the desk clerks were moving slow . The room wasn't very clean .no hot water for the shower. The indoor pool was closed and one pool in the water park. Could not go in the hot tub because kids were playing around in there. Suppose to be 16... More

Was this review helpful? Yes 2
Galena, IL
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited Saturday, March 15 and Sunday, March 16. The hotel itself is in great need of updating in a number of places. I did appreciate the free coffee in the lobby though, and the staff was great. I needed to check in early that day, I got to check in early. I needed a pull-away bed for the room,... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel because it was recommended by someone in charge of an event in the conference center, and were told it had an indoor waterpark for the kids. Well, there is an indoor water park; but we were there on Thursday night, leaving on Friday, and found out after arriving and paying about 1/3 more than most... More

Was this review helpful? Yes 1

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Additional Information about Clock Tower Resort

Also Known As:
Best Western Clock Tower Hotel Rockford
Best Western Clock Tower Hotel
Best Western Clock Hotel
Rockford Clock Tower Hotel
Best Western Rockford
Address: 7801 East State Street, Rockford, IL 61108
Location: United States > Illinois > Rockford
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 24 hotels in Rockford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clock Tower Resort 3*
Official Description (provided by the hotel):
Whether staying for business or pleasure the Clock Tower Resort and Conference Center is the perfect destination when visiting Rockford, Illinois. The Clock Tower boasts more amenities than any other lodging choice in the area and with our superior comfort, service, and convenience, the Clock Tower will be your choice for return visits for years to come.You'll discover vast amenities at the Clock Tower including spacious, well-appointed guest rooms, indoor and outdoor heated pools, complimentary high speed WiFi internet access, 24 hour fitness center, on property dining and room service, and much more. The Clock Tower is also home to CoCo Key, one of the largest indoor water parks in Illinois, with over 60,000 square feet all weather water park fun. Your family will also love the giant Key Quest Arcade with electronic gaming action and redemption prizes gallore. You'll also find delicious dining options on property including the Tilted Kilt Pub & Eatery. The Tilted Kilt offers all the charm of a quaint Scottish pub and all the action and fun of raucous American sports bar with 32 HD TVs, 32 brews on tap and one-of-a-kind service guaranteed to put a smile on your face. ... more   less 
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