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All 24 Rockford hotels

Clock Tower Resort

3.0 of 5 Hotel   |   7801 East State Street, Rockford, IL 61108
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Clock Tower Resort
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22%
Ranked #22 of 24 hotels in Rockford
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  • Reviews (184)
  • Photos (80)
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184 people have reviewed this hotel

Traveler rating
    21
    21
    29
    47
    66
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113
13
4
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
1 review
1 of 5 stars Reviewed 2 days ago NEW

This was by far the worst experience of my hotel stays. The hotel charged my credit card for the full price of the my stay and stated that Priceline Card was declined after I paid Priceline the full amount. The hotel carpet was dirty, the towels were dingy, not of the vending machines worked. Paint was cracking from the pool.... More

Was this review helpful? Yes 1
Wisconsin
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here one night with a friend as a midway meeting place for us. The desk clerk was rude when I walked up to check in. She waved her had toward the other computer station, and someone came out from the office to check me in. She was definitely not efficient, and the other woman stopped what she was... More

Was this review helpful? Yes 2
Fort Wayne, Indiana
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

CHecked in for a 5 day stay, 3 rooms. TOld each of us would only receive 2 breakfast coupons. Breakfast was Horrible, cereal and muffins. Sheets and towles were gray. Room was moldy. Carpet was unclean. Left after 3 nights only because we could not get 3 rooms somewhere else. Our thirs person was actually bumped and told her room... More

Was this review helpful? Yes 4
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just checked out and hotel is terrible. First off, stayed here for waterpark and that was shut down so thought to go to at arcade and that was shut down (no notification). No stores to buy snacks. Vending machines had no water. Overall dirty. Rooms gross... Had earwigs in room but expected with that water musty feel. Outdoor pool was... More

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed there for a wedding I was in this past weekend and I was very underwhelmed with the service/quality. To start I had requested early check in as I thought wewould be there before 4:00pm. We arrived at 3:45 and requested to check in to the room, they told me the head of housekeeping was finishing up releasing the... More

Was this review helpful? Yes 3
St Paul
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Upon check in the light in the hall outside our room was burnt out. The toilet wouldn't flush, the bathtub wouldn't drain! The promise of a ref/microwave is on a first come basis. I have seen enhanced continental breakfasts offer more food then the "free breakfast buffet. Staff was friendly just have nothing to work with.

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We had a family reunion here and made reservations for up to a year in advance for some of us, there was over 100 family members staying in this hotel which were treated poorly, the rooms were gross, no blankets, no towels, front desk help were no help they would say we will send up what you but never send,... More

Was this review helpful? Yes 3
Genoa, Illinois
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

ugh I said this to myself the last time we stayed however our bi annual family reunion was scheduled to be here for the weekend so we gave it a go ....absolutely awful when the reservation was made the room was to have a fridge and a microwave , after we checked in we had neither and were told they... More

Was this review helpful? Yes 5
Bensenville, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Attended a wedding on July 12, 2014. Worst experience I have ever had. If you call the resort they never answer the phone. Had to call 11 times before someone would pick up the phone and then was put on hold for 45 min. Air conditioning was not working, no fans were provided, it was so warm the wedding cake... More

Was this review helpful? Yes 2
Top Contributor
69 reviews 69 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Every two years we get stuck here....No More. We are rising our fee to include a hotel room for each one of our members to switch hotels. Found out that this hotel was sold to a new company about 2 or so years ago. Were to I start? Lobby, clean, but the ck in staff needs serious re-training. Couldn't find... More

Was this review helpful? Yes 4
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Additional Information about Clock Tower Resort

Address: 7801 East State Street, Rockford, IL 61108
Location: United States > Illinois > Rockford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clock Tower Resort 3*
Reservation Options:
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Also Known As:
Best Western Clock Tower Hotel Rockford
Best Western Clock Hotel
Rockford Clock Tower Hotel
Best Western Rockford

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Whether staying for business or pleasure the Clock Tower Resort and Conference Center is the perfect destination when visiting Rockford, Illinois. The Clock Tower boasts more amenities than any other lodging choice in the area and with our superior comfort, service, and convenience, the Clock Tower will be your choice for return visits for years to come.You'll discover vast amenities at the Clock Tower including spacious, well-appointed guest rooms, indoor and outdoor heated pools, complimentary high speed WiFi internet access, 24 hour fitness center, on property dining and room service, and much more. The Clock Tower is also home to CoCo Key, one of the largest indoor water parks in Illinois, with over 60,000 square feet all weather water park fun. Your family will also love the giant Key Quest Arcade with electronic gaming action and redemption prizes gallore. You'll also find delicious dining options on property including the Tilted Kilt Pub & Eatery. The Tilted Kilt offers all the charm of a quaint Scottish pub and all the action and fun of raucous American sports bar with 32 HD TVs, 32 brews on tap and one-of-a-kind service guaranteed to put a smile on your face. ... more   less 
Number of rooms
251

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