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Hilton Garden Inn Rockford

Certificate of Excellence
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7675 Walton Street, Rockford, IL 61107
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Hilton Garden Inn Rockford
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279 Reviews from our TripAdvisor Community

Traveler rating
    175
    68
    24
    8
    4
See reviews for
114
47
13
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Rockford
See the most recent reviews
United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2013

We stayed at this hotel in Aug. 2013 while in visiting family. We are repeat customers as we find the location convenient, the staff very friendly and the hotel very clean. The women behind the bar was very engaging, friendly and professional -- she was at the front desk when we checked out and was just as friendly. This is... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

MurphyandZoe: How humbled we are to be your home away from home when you return to the area to visit your family. We're so glad to hear you enjoyed your recent stay and our staff rolled out the red carpet to welcome you. On behalf of each team member at the Hilton Garden Inn- Rockford, we truly look forward to... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 25, 2013

We were on the second floor. Not only can you hear the adjacent rooms. But every time the room above us walked around the walls vibrated and it would wake you up. $119 with a military discount for a room. Breakfast not included add for another 9.99. Hilton uses the word "luxury" in there marketing. The hotel is a nice,newer... More 

Was this review helpful? Yes 2
Seth F, General Manager at Hilton Garden Inn Rockford, responded to this review

Pbharvey2: Thank you so very much for taking the time to talk to me on the phone yesterday and for taking the time to write a review on TripAdvisor. Feedback is our most valuable tool in ensuring the comfort of our guests. We use the feedback to evaluate which areas we are exceeding our guest expectations and which areas we... More 

Chicago and Rome
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 24, 2013

Hotel is conveniently located right off interstate highway and handy to some great restaurants and attractions such as Anderson's Japanese Garden. It has all the amenities a traveler desires, and the free breakfasts are made to order. Have an omelet your way after a good night's sleep!

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Carolstig: Thank you for staying with us. We are so glad you had a wonderful stay at the hotel, rested well and were able to take advantage of our area's many unique attractions and offerings. We are so pleased to hear our chefs were able to wow you with our outstanding made-to-order breakfast. It would be our pleasure to be... More 

Portland, Connecticut
Top Contributor
176 reviews 176 reviews
56 hotel reviews
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed August 24, 2013

I agree about the cleanliness of this hotel, it was exceptional. The room was also spacious and the bed and pillows were first quality. I was here for the TMS Media Showcase and the hotel was very busy. We were greeted with a smile and a welcome from the moment we entered to the moment we left. The desk staff... More 

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Zabelle: Thank you! Your kind words and honest feedback are so very generous! On behalf of the entire staff of the hotel, it was truly our pleasure to host you and each member of TMS and we would love to welcome you back to the Rockford Region and our hotel again soon. Our very best to you and we are... More 

IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 15, 2013

My wife always check the vents, behind bed and edges of the carpet for dust. No dust. Even the grooves in the sliding closet doors were clean. Also, you have the option of your bill being sent to your email, so no more bills under the door.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Incc: We are so glad to hear both you and your wife enjoyed your stay with us. Thanks for your kind words regarding the cleanliness of the room and the great treatment you received from our housekeeping team. It made us smile. More 

Decatur, Illinois
1 review
5 of 5 stars Reviewed August 13, 2013

I have to preface this post with my reluctance to ever visit a Hilton simply because of my utter disdain for lil miss Paris and her over the top antics. BUT, the Hilton garden inn Rockford IL has come through in flying colors. The rooms were well cleaned by a caring housekeeping staff and the lobby staff was fantastic. Friendly... More 

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Hallebr: Thanks to you and your entire family for sharing such a special occasion with us at the Hilton Garden Inn of Rockford. It was sincerely our pleasure to host each and everyone one of you. I'm so pleased to hear our staff made your stay more enjoyable than you first anticipated and I know all of us would love... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed August 10, 2013

The person I was meeting for business was staying in the Best Western across the street, so that is where I reserved a room for 7/31/31 and 8/1/13. I stayed there one night. It was awful for many, many reasons. I checked out and moved to the Hilton Garden Inn. Anything would have been better by comparison, but the Hilton... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Duane D: Thank you for the rave review and thanksstaying with us at the Hilton Garden Inn-Rockford. It is great to hear you enjoyed your stay and truly appreciated every bit of the experience. We hope to see you again on your next trip through the area. More 

Rockford, IL, United States
1 review
4 of 5 stars Reviewed August 9, 2013

Very nice place to stay if you don't mind shelling out that extra $60 compared to hotels close by. The breakfast is not included, but for 12+$ its not too bad. There is a decent size pool, but I did not get to use it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Ganeshkumar S: Thank you for the review and thank you for staying with us at the Hilton Garden Inn-Rockford. It is great to hear you enjoyed your stay and our breakfast left you smiling. We hope to see you again soon. More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

Two night stay (multiple rooms) with my brother and his family from out of town. The kids had a blast in the child-friendly pool and the staff was gracious with our kids. The hotel was busy due to a baseball/softball tournament in town, yet the staff kept everything in order for all guests. The manager even came out to replenish... More 

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

We are so delighted you and your family could share a weekend with us and we are pleased you had an outstanding stay. Thank you sincerely for your review and we look forward to having you return! More 

Glasgow, Ky, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2013

Very helpful staff, and the rooms were very clean and quiet. If I am in the Rockford area again, I would stay there again. We had 2 rooms for the 5 of us and we all slept very well. I was pulling a boat and the parking lot was well lit and there was plenty to room to park.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Shane- Thanks for your review. I'm glad to hear we could meet the needs of your entire family while you were traveling. We hope to see you again! More 

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