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Hilton Garden Inn Rockford

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7675 Walton Street, Rockford, IL 61107
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1 room 1 guest
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Hilton Garden Inn Rockford
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312 Reviews from our TripAdvisor Community

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Traveler rating
    192
    80
    28
    8
    4
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133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
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Amherst, Wisconsin
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Hilton was a great place to stay. Great paces to eat nearby. Staff was friendly and rooms were clean. Didn't check out the bar area, but the bar seem real inviting. One of the reasons we stayed was due to the pool. It had a zero depth kiddy area that lead to a deeper end around 5ft. water fall... More 

Review collected in partnership with Hilton Garden Inn

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visited the Hilton Garden Inn Rockford with our four kids. We have stayed here before and will come back. The rooms are always clean and comfortable. The staff is always friendly and helpful. On this trip, we had the chance to use the pool for the first time. The pool has slides for the little ones and also a... More 

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Rockford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Clean, comfortable and every member of the staff is courteous, friendly and professional. It is apparent that Hilton Garden Inn has an excellent selection process for prospective candidates, and must do a wonderful job training the employees in a very caring, customer-focused mindset.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Stephen S: Thank you for taking the time to give our hotel, Hilton Garden Inn Rockford, a fantastic review! We're delighted you found our hotel clean and comfortable for your convenience. We're also pleased you found our staff to be friendly, courteous, and professional during your tenure at our facility. We're very appreciative of all the kind things you had... More 

Goshen, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice place but doesn't include breakfast. If you are looking for value for money or you are travelling as a larger group this may not work for you. When we got in we had a lot of information given to us like we were able to just remember it all. I had to ask for it to be printed... More 

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Toni A: Thank you for taking the time to review our hotel here on TripAdvisor! Although, we're appreciative of the great score you gave us, we'd like to apologize for any and all issues you encountered while staying at our facility. Guest satisfaction is our top priority and anything short of a great stay, is unacceptable to our standards. If... More 

Maple Grove, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We really enjoy having the patio rooms for our family gathering, it makes the time so perfect. However, the pool was so strong of Chlorine it made many of us sick and ended the swimming fun we went there to enjoy. We plan to go there again unless we find another hotel with a fun pool area that may fit... More 

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Michelle S: Thank you for taking the time to review our hotel here on TripAdvisor! We're pleased you found our rooms suitable and sufficient for your needs. However we'd like to apologize for the chlorine issues you dealt with while using our pool. We use TripAdvisor, not only as a tool to communicate with our guests, but as a way... More 

PA
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

We always stay here when visiting family in Rockford. The service is excellent, the rooms always cleaned, front desk very accommodating. The rooms come with Keurig coffee maker and mini-fridge and microwave. The bed was comfortable and the bathroom spacious. Our granddaughter loves the pool.

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

maestradeespañol: Thank you for taking the time to give our hotel, Hilton Garden Inn Rockford an amazing review! We're thrilled you found our staff accommodating, friendly, and helpful during your tenure at our facility. We're also ecstatic you found our beds clean and comfortable for your convenience. Additionally, we're delighted you and your family were able to enjoy our pool... More 

Joliet, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

weekend getaway to visit japanese garden and childrens museum at rockford so we decided to stay at hilton cause we always love this brand. the hotel is clean and service is always at best. the kids love the pool . had a little issue with room service since we were told that they start at 6 for dinner but when... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

AyenSol70: Thank you for giving our hotel such a great review here on TripAdvisor! We're ecstatic you found our property clean and comfortable during your tenure with us. We're also pleased you found our service accommodating and acceptable to your standards Additionally, we're delighted you were able to enjoy a meal at our onsite restaurant, the Garden Grille. However, we'd... More 

Seminole, Florida
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Conveniently located right off the hughway. Great front desk staff and morning breakfast for $9.99. Comfortable rooms with mini fridge and microwave. The only thing I didn't really care for was the coffee.

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Cheryl F: Thank you for taking the time to give our hotel a great review! We're very happy you found our location convenient and suitable for your needs. Also, we're thrilled you found our staff helpful and accommodating. Additionally, we're pleased you found our rooms comfortable and clean for your convenience. If your travels bring you back to the Rockford... More 

Champaign, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice; the mattress and bedding leave a bit to be desired, but OK. I would have preferred two queen beds, but there were none available apparently. The "restaurant" was nice and good value.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Judy R: Thanks for taking the time to review our hotel here on TripAdvisor! We're very happy you found our hotel nice and sufficient for your needs. We're also pleased you enjoyed our onsite restaurant, the Garden Grille, as well. However, we'd like to apologize for any and all issues you may have experienced at our facility. If there's anything... More 

lansing, MI, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything regarding this hotel is superb!!! From checking in to checking out! This is our choice hotel! Service was awesome, rooms were ALWAYS clean, spa area was refreshing, and the BREAKFAST was delicious!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Charles B: Thank you for taking the time to give our hotel, Hilton Garden Inn Rockford, a fantastic review! We're very appreciative of the kind things you had to say about our facility. We're thrilled you found our staff to be helpful and engaging, as well as rooms clean and comfortable. We're also delighted you had the opportunity to enjoy... More 

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