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Hilton Garden Inn Rockford

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7675 Walton Street, Rockford, IL 61107
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Hilton Garden Inn Rockford
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Hilton Garden Inn Rockford
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270 reviews from our community

Traveler rating
    169
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    23
    8
    4
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113
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Half Moon Bay, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Standard good quality. Staff is very gracious. Bar staff is helpful even if you show up WAY after closing time. Let's face it, Rockford is not a vacation destination so this hotel caters to business drones like myself. The quality of the linens is better than other hotels nearby. The gym equipment is a bit undermaintained but serviceable.

Review collected in partnership with Hilton Garden Inn

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Medford Lakes, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is an awesome hotel with great staff who make you feel welcome! The food at the bar was outstanding, they had no issue changing a little to make me happy with my selection. The hotel is only about 55 minutes from Ohare airport and with 90 complete there is no traffic!

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Ken R: Thank you for taking the time to give our hotel an amazing review! We're very happy you found our staff welcoming, engaging, and helpful during your stay. We're delighted to hear you were able to enjoy a meal at our onsite restaurant, the Great American Grille. We're also ecstatic that our staff was able to accommodate your wishes... More 

WI
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel due to the location. The hotel was interior, exterior was very good as the staff was very nice. Exactly what I would expect at one of the Hilton Family of hotels. Had dinner at the bar/lounge and Louis was outstanding. He ensured that the meal I ordered 1st could be cooked and then checked to make... More 

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

JStolz1: Thank you for taking the time to give our hotel a great review! Firstly, we'd like to thank you for all the kind things you had to say about our facility. We're also very happy to hear you were able to enjoy a meal at our Great American Grille. Louise is an excellent worker and we're delighted to hear... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is great! Customer service was awesome! Breakfast was really good. Nice little play area in the pool for kids. My kids loved it! They are 5&7. Comfy beds! The hotel was sold out but you would never know, it was so quiet.

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Rachel F: Thank you for giving our hotel, Hilton Garden Inn of Rockford, a stellar review! We're very happy to hear you enjoyed your stay at our property. We're also glad you found our staff friendly, warm, and engaging. Furthermore, we're thrilled you and your family found our pool area enjoyable, and our rooms comfortable and quiet for your convenience.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My first time to stay at a Hilton Garden Inn, was the best ever. It was more like a home than a Hotel. The value could not be better. It is also a great place for a family. Did not stay long enough, to use all that the Hilton had to offer. I will stay again at this, or any... More 

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

James V: Thank you for taking time out of your day to give our hotel, Hilton Garden Inn of Rockford, an awesome review! First, we'd like to thank you for all of the wonderful things you had to say about our facility. We're delighted you found our property warm, inviting, and comfortable during your tenure with us. We strive to... More 

Freeport, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is beautiful! Staff super friendly . I loved the flavored water and the cookie bars that were by the entreece of the hotel )The pool smelled heavily of clorine but the kids didn't mind . We got a kind size bed and it was hard as a board . The room also came with feather pillows and I... More 

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Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Dear Jenn F, We are sorry we were not able to provide you with the quality experience you were seeking and we truly appreciate your feedback about your recent stay at our hotel. We are always looking for ways to improve our customer experience and will thoroughly discuss your comments with all members of our team. Your satisfaction is very... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel. Immaculate rooms & facilities. Lovely decor. Staff extremely friendly, professional and efficient. Didn't use pool but appeared very nice as well. Front desk staff exceptional! Our new go to place when traveling for business. Will definitely return

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Karen K: Thank you for taking the time to give our hotel, Hilton Garden Inn of Rockford, an amazing review! We're thrilled you found our staff friendly, engaging, and efficient. We're also delighted you found our rooms and facilities, comfortable and enjoyable as well. Furthermore, we'd like to personally thank you for the kind and wonderful things you had to... More 

Ashippun WI., United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a great up scale hotel. The staff is well trained and helpful. The road side rooms are noisy. The food is above average. Room service is great. Nice comfortable bed. Overall this is a great value.

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Wayne U: Thank you for taking the time to give our hotel a fantastic review! We're very thankful for the kind words you had to say about our property. We're thrilled you found our staff friendly, engaging, and accommodating during your stay. Furthermore, we're happy you found our room service enjoyable, and your overall stay, a memorable one. Should your... More 

Rockford, United States
1 review
4 of 5 stars Reviewed March 30, 2015

my two daughters and I went for one night. they are 5 and 7 years old and loved the stay. pool area was a little strong on the chlorine but was very fun. the room had a huge Jacuzzi tub in it which was also a bunch of fun for them as well. we would go back for sure.

Review collected in partnership with Hilton Garden Inn

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Gages lake
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed March 26, 2015

The staff was very friendly and helpful, the room was clean but beyond that it wasn't up to the standards I expect from a Hilton property. The bed was horrible. A skinny mattress on a platform, no box spring, no pillow top, no mattress pad, just a mattress with a sheet over it and it was hard as a rock.... More 

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