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Hilton Garden Inn Rockford

3.0 of 5 7675 Walton Street, Rockford, IL 61107
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Certificate of Excellence 2014
Hilton Garden Inn Rockford
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Hilton Garden Inn Rockford
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247 reviews from our community

Traveler rating
    154
    62
    21
    6
    4
See reviews for
107
43
13
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Detroit, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here a couple of nights with family while visiting Rockford on business. I choose it because the pool area was newly designed. The kids loved it and spent at least 3 hours in one day enjoying themselves at the pool. I enjoyed the breakfast which was professionally cooked to order and an upgrade from the make your own... More 

Review collected in partnership with Hilton Garden Inn

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woodbury, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed the way I was greeted at the front desk. The lobby and hotel was very cleaned. The morning restraint team were cheerful, friendly, and helpful. At night the hallways and people were quiet, so I got a great night sleep. The staff were great and the food was great.

Review collected in partnership with Hilton Garden Inn

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Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

ThomasB, Thank you for taking the time to share your experience. I am happy to hear you enjoyed out best amenity, our staff!! At the Hilton Garden Inn we strive to provide excellent customer service to every guest and it brings a smile to my face to know we were able to for you. I look forward to welcoming you... More 

Harlan Iowa, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I have stayed at Hilton Garden Inn's a few hundred nights over the years. This hotel was very nice and the staff was very pleasant. However, I was not happy with the comfort of the bed. It was not the norm of most Hilton Garden Inn's I have stayed at. It was a pretty firm mattress. I have a bad... More 

Review collected in partnership with Hilton Garden Inn

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Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

DennisS, Thank you for taking the time to share your past experience with us. At the Hilton Garden Inn we strive to exceed expectations and I apologize that we fell short of yours. We do appreciate your loyalty to our brand and hope to welcome you back to our hotel in the future. If you would like to discuss anything... More 

Byron, IL
Contributor
11 reviews 11 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn, located close to I-90 and just off of East State Street in Rockford, IL is by far the nicest property in Rockford. We had to find lodging in minutes due to toxic fumes in our residence. We called early in the afternoon and the front desk clerk told us to come right over and they would... More 

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Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

LoveUSA, Thank you for taking the time to share feedback from your stay with us. I am happy to hear that you found the hotel and its staff up to your standards. Everyday we strive to provide a comfortable, professional, fun experience and I am glad we lived up to you expectations. I look forward to welcoming you back to... More 

Davenport, Iowa, United States
Top Contributor
122 reviews 122 reviews
94 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed December 14, 2014

This was a perfect stay. This is a very clean an quiet Hilton Property. Service was excellent by both the front desk staff and the restaruant staff. Food was much improved from last time. Chicken fingers excellent, burger excellent, and the last night I enjoyed a NY Strip steak cooked to perfection. Great job by the current manager improving on... More 

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Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

Steve S, Thank you for taking the time to share your most recent experience with us. We are always working to improve our guest's experience and it brings a smile to my face to know that we exceeded your expectations. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will... More 

Lexington Park
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 9, 2014

Centrally located in Hotel Row of Rockford, location is paramount. Hotel comfort is great. beds could use replacing soon. Staff is super freindly and the decor is of Hilton quality. I highly recommend this hotel for any person on business travel to Rockford.

Review collected in partnership with Hilton Garden Inn

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Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

Thank you for taking the time to share your experience with us regarding your past stay with us. When traveling we know location and comfort are very important, I am glad we were able to live up to those expectations for you. We look forward to welcoming you back to our hotel the next time you visit Rockford, IL. You... More 

Top Contributor
286 reviews 286 reviews
56 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 6, 2014

The hotel was very clean and the front lobby was festive for the holidays. The room size is fine, room was clean and had everything i needed for my stay. Front desk was excellent and very helpful. The pkace was packed but the staff found time to be helpful.

Was this review helpful? Yes
Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

Thank you for taking a moment to share your experience. We appreciate all feedback and I am happy to hear you had a pleasant experience at our hotel. We look forward to welcoming you back in the future! More 

Lake County, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

We chose to spend Thanksgiving with our adult children in Rockford and they were short on space so we booked a room @ the Hilton, glad we did & everything was grand. The lobby & overall atmosphere was outstanding as was the peace of mind we enjoyed after ALL the Thanksgiving activities we shared with our family. The custom made... More 

Review collected in partnership with Hilton Garden Inn

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Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and hotel staff to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Richmond, United States
1 review
5 of 5 stars Reviewed December 4, 2014

I stayed here for three months on work assignment. The location proved convenient for its proximity to the highway, shopping centers and restaurants. Most importantly, it was a clean hotel with a courteous and professional staff. And though busy it was a quiet place to get the rest needed for my long working hours.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

Charles, Thank you for taking time to share your experience with us. It was our pleasure to have you during your extended work trip to Rockford, IL. It is especially important during long stays to feel at home and I am glad to hear we were able to make your stay enjoyable. We look forward to welcoming you back during... More 

North Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 1, 2014

Stayed here due to a wedding block. Received my gift bag at check-in and waters for being a Hilton Blue Member. The room had mini-fridges, the bathroom was spacious with Neutrogena products and a comfy King bed. I didn't spend a lot of time in the room, but appreciated the complimentary coffee on the way out.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather B, Manager at Hilton Garden Inn Rockford, responded to this review

Thank you for taking the time to share your experience with us. No matter what brings you to town we want to make sure you're comfortable and it makes me happy to know we were able to do that for you. We look forward to welcoming you back to our hotel during your next trip to Rockford, IL. You Can... More 

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Additional Information about Hilton Garden Inn Rockford

Address: 7675 Walton Street, Rockford, IL 61107
Phone Number:
Location: United States > Illinois > Rockford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rockford 3*
Number of rooms: 135
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Also Known As:
Hilton Garden Inn Rockford Hotel Rockford
Hilton Rockford
Rockford Hilton Garden Inn
Hotel Style:
#1 Family Hotel in Rockford
#2 Business Hotel in Rockford
#3 Romantic Hotel in Rockford

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