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Hilton Garden Inn Rockford

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7675 Walton Street, Rockford, IL 61107
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Hilton Garden Inn Rockford
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Hilton Garden Inn Rockford
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268 reviews from our community

Traveler rating
    168
    65
    23
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    4
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113
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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WI
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel due to the location. The hotel was interior, exterior was very good as the staff was very nice. Exactly what I would expect at one of the Hilton Family of hotels. Had dinner at the bar/lounge and Louis was outstanding. He ensured that the meal I ordered 1st could be cooked and then checked to make... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is great! Customer service was awesome! Breakfast was really good. Nice little play area in the pool for kids. My kids loved it! They are 5&7. Comfy beds! The hotel was sold out but you would never know, it was so quiet.

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1 review
5 of 5 stars Reviewed 2 weeks ago

My first time to stay at a Hilton Garden Inn, was the best ever. It was more like a home than a Hotel. The value could not be better. It is also a great place for a family. Did not stay long enough, to use all that the Hilton had to offer. I will stay again at this, or any... More 

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Freeport, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is beautiful! Staff super friendly . I loved the flavored water and the cookie bars that were by the entreece of the hotel )The pool smelled heavily of clorine but the kids didn't mind . We got a kind size bed and it was hard as a board . The room also came with feather pillows and I... More 

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Seth F, Manager at Hilton Garden Inn Rockford, responded to this review

Dear Jenn F, We are sorry we were not able to provide you with the quality experience you were seeking and we truly appreciate your feedback about your recent stay at our hotel. We are always looking for ways to improve our customer experience and will thoroughly discuss your comments with all members of our team. Your satisfaction is very... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Immaculate rooms & facilities. Lovely decor. Staff extremely friendly, professional and efficient. Didn't use pool but appeared very nice as well. Front desk staff exceptional! Our new go to place when traveling for business. Will definitely return

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Ashippun WI., United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great up scale hotel. The staff is well trained and helpful. The road side rooms are noisy. The food is above average. Room service is great. Nice comfortable bed. Overall this is a great value.

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Rockford, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

my two daughters and I went for one night. they are 5 and 7 years old and loved the stay. pool area was a little strong on the chlorine but was very fun. the room had a huge Jacuzzi tub in it which was also a bunch of fun for them as well. we would go back for sure.

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Gages lake
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful, the room was clean but beyond that it wasn't up to the standards I expect from a Hilton property. The bed was horrible. A skinny mattress on a platform, no box spring, no pillow top, no mattress pad, just a mattress with a sheet over it and it was hard as a rock.... More 

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Plainfield, United States
1 review
5 of 5 stars Reviewed March 19, 2015

The staff went above what was expected and the room was perfect. I accidently left items in the room and within 15 minutes, the hotel had tried to reach me. My items were returned to me within a day. Front desk staff very helpful and accomodated us to a quieter floor away from the "groups of wrestlers" also staying there.

Review collected in partnership with Hilton Garden Inn

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Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

I had the opportunity to spend about 7 months in Rockford for a work project. The HGI Rockford became my home away from home. The staff all came to know and greet me by name, and were always exceptionally courteous. One particular thing I saw stands out: One winter morning, the manager was out in the parking lot clearing the... More 

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