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Hilton Garden Inn Rockford

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7675 Walton Street, Rockford, IL 61107
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Hilton Garden Inn Rockford
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300 Reviews from our TripAdvisor Community

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Traveler rating
    188
    74
    26
    8
    4
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124
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (83)
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All months
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

We recently stayed at this hotel and it was excellent from the moment we walked in the door to the time we left. Lisa at the front desk was very courteous and friendly. The bartender Betsey was friendly as well and the breakfast was delicious. Everyone we met went out of their way to make us feel special like we... More 

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mi
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

geez,to pay this much and to pay for breakfast,no thrills small room,no choice on tv,money to waste i see to stay here,pretty sad tip how about giving some money to a charity,the price is way over what u get but i see people keep coming in

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

cookMi: Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to improve our guest’s experience with us. Unfortunately, it sounds like we fell short of our own high standards in this case, but we do hope... More 

Emo, Ontario
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Clean, breezy, nice decor. Appreciated the free bottled water on arrival. The refrigerator in my room was a bit noisy, but earplugs took care of that. Unfortunately, there was no hot water on the morning of my departure. The staff did advise of this in the AM. C'est la vie. Paid $159 US for the room which was a bit... More 

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Loriewpg: Thank you for taking the time to give our hotel, Hilton Garden Inn Rockford a great review! We're very happy to hear you enjoyed the cleanliness and décor of our facility. However, we'd like to apologize for the issues you experienced at our property. If there's anything we can do to make up for those issues, please feel free... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel with large indoor pool and splash area. In town just to relax or do business, this is the place to be. Comfortable bed and super clean bedding. Great customer service. Great hot or cold breakfast, but you have to pay for hot breakfast.

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Nick O: Thank you for taking the time to give our hotel a fantastic review here on TripAdvisor! We're delighted you found our rooms clean and comfortable during your tenure at our facility. We're also very pleased you found our staff to be helpful and engaging as well. Furthermore, we're thrilled you were able to enjoy a meal at our... More 

west bloomfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful lobby with bar. The staff upon checkin really make you feel welcome and the rooms are some of the nicest you'll find in this class. Beds and bedding were great, I brought my own pillow but it was not really needed because the pillows the hotel provides are wonderful. Would defintely stay here again when I'm in the area.... More 

Review collected in partnership with Hilton Garden Inn

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Steve S: Thank you for taking the time to give our hotel, Hilton Garden Inn Rockford, an excellent review! We're ecstatic to hear you enjoyed your stay at our property. We're also very pleased you found our staff to be welcoming, as well as our rooms clean and comfortable for your convenience. Furthermore, we're very happy our facility exceeded your... More 

Menominee
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a stopover for one night while traveling. What a FIND!!!! Just entering after being travel weary put a smile on our faces. So relaxing. The pool area has the regular spa pool but also a nice little water park area for families, children to enjoy. The rooms were bright, spacious and the bed oh so comfortable. We truly... More 

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

mstef99: Thank you so much for taking the time to give our hotel a wonderful review here on TripAdvisor! We're pleased you found our rooms clean, spacious, and comfortable during your time at our property. We're also delighted you were able to take some time and enjoy our pool and spa area as well. Nothing beats a relaxing swim after... More 

Franklin, Tennessee
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hilton Garden Inn on a road trip, and we found the service to be amazing. We were welcomed as Hilton Honors members and given our complimentary water as well as a great overview of the hotel amenities. The hotel lobby was beautiful as was our room, and the bed was very comfy. When we were checking... More 

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Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

EvieDMn: Thank you for taking the time to give our hotel, Hilton Garden Inn Rockford, an amazing review here on TripAdvisor! We're thrilled you found our staff friendly, warm, and engaging. We're also delighted you found the rooms enjoyable, clean, and comfortable for your convenience. Furthermore, we're pleased our staff took good care of you during your tenure at our... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel and staff. I had problems with air conditioning unit. Staff responded promptly and resolved the problem expeditiously and efficiently. I strongly recommend this facility during travel to Rockford. IL

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Lubertha B: Thank you for taking the time to give our hotel a wonderful review here on TripAdvisor! We're beyond thrilled you found our staff to be accommodating, helpful, and efficient during your tenure at our facility. We're very appreciative of the kind words you had to say, and we hope to see you again if your travels bring you... More 

Orlando, Florida
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this venue for business with a local governmental entity. This hotel is the top-shelf in the Hilton group. The staff are so attentive and fix issues that come up with no sweat. While I talked to the Assistant General Manager while on site, kudos to everyone at this hotel. This is a gem and one would be crazy... More 

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

baefog: Thank you for taking the time to give our hotel an amazing review here on TripAdvisor! We're very appreciative of the kind words you had to say about our facility. We're also delighted you found our staff attentive, friendly, and helpful during your time at our property. If there's ever anything we can do for you, please feel free... More 

USA
Level Contributor
92 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second stay at the Rockford HGI. The hotel has been updated since my previous stay and the rooms and public areas are very nice! This is a very clean and well kept property. The lobby features a "hydration station" with different fruit infused water every day. This is a nice, refreshing touch. Breakfast is fantastic with cooked... More 

Was this review helpful? Yes
Nick H, Guest Relations Manager at Hilton Garden Inn Rockford, responded to this review

Jason C: Thank you for taking the time to give our hotel, Hilton Garden Inn Rockford, a great review! We're very happy you found our property clean, and well kept. We're also pleased you were able to enjoy our hot, cooked to order breakfast at the Garden Grille. We would like to apologize for the beds not being up to... More 

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