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Alpine Inn

Certificate of Excellence
2.0 of 5
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4404 E State Street, Rockford, IL 61108
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Alpine Inn
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Ranked #9 of 25 Hotels in Rockford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Debsy218
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128 reviews from our community

Traveler rating
    57
    42
    15
    4
    10
See reviews for
45
25
10
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (128)
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    (25)
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    (47)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great room for the price. Staff was very friendly and helpful. The room was very clean and tidy. Free continental breakfast and WiFi. Location was great, and it was super quiet. The only "problem" was that the shower-head in our bathtub was leaking, and I notified the staff of this on the survey that was in our hotel room.

Was this review helpful? Yes
ScottMeyers, General Manager at Alpine Inn, responded to this review

Debsy218- Wow! Thank you so much for the glowing review! We are so glad you enjoyed your stay with us! I can assure you the shower head issue was taken care of immediately. We appreciate you letting us know! I have passed your review on to our staff and everyone is very pleased that you enjoyed your stay so much!... More 

Gainesville, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay was fabulous!! Large room, very clean and warm. Everything worked in it and the bed was very comfortable .Also I am a female traveling alone and I felt very safe with my surroundings. Thank you Alpine Inn for a Great stay!!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
ScottMeyers, General Manager at Alpine Inn, responded to this review

Nancy W- Thank you so much for taking the time to write such a glowing review of our hotel. Many of our guests say that reviews are the first thing they look at before booking their room. We rely on reviews from our guests to let us know how we are doing and where we can improve. I will pass... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2015

After being stranded with a truck that would not start at the airport the staff here made our day!! Super sweet and accommodating we were given a room upgrade for free and a late check out so we could wait there for our vehicle repairs to be completed. It was a very long and difficult day but it ended so... More 

Was this review helpful? Yes 1
ScottMeyers, General Manager at Alpine Inn, responded to this review

Trish K- We would like to thank you for taking the time out of your day to think of us and write such a glowing review of our property! The Alpine Inn always strives to go above and beyond our guests expectations and I am glad that we were able to shine a bright light on such a tough time... More 

Texarkana, Arkansas
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 9, 2014

I stayed in Rockford for a month and spend my last week here. The motel saved me over $100 a week. The value is great the room its ok. There are camera's everywhere which I myself liked it made me feel safer. It didn't feel like it was the cleanest ever it had a bit of a smell inside the... More 

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ScottMeyers, General Manager at Alpine Inn, responded to this review

Tristin K, Thank you so much for taking the time to write about your experience at our hotel! I'm sorry that you had these issues during your stay. I have already discussed these issues with our housekeeping staff and actions have been taken to remedy these types of situations for future guests. Again, we appreciate you taking the time to... More 

Amesbury, Massachusetts
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

We stopped here for one night while traveling. I think there are quite a few people - probably workmen - who are here for an extended stay. The price was good but there is nothing special. The shower water was not hot and everything is on the verge of shabby. We would not return here.

Was this review helpful? Yes 1
ScottMeyers, General Manager at Alpine Inn, responded to this review

Marj23 Thank you for taking the time to write a review about our property. Reviews like yours are very important to us. We are continually trying to improve our guests experience so feedback from guests is paramount. I apologize that you had an unpleasant stay with us. Assuring our guests that hot water is always available is very important to... More 

1 review
4 of 5 stars Reviewed October 10, 2014

On our way to Indiana and was looking for a hotel to sleep and shower. I had reservations about $68 a nite but this motel is a great value. Rooms, parking and staff were great! Great location as well. Got in around 11pm and got checked in no time..I would stay again.

Was this review helpful? Yes
ScottMeyers, General Manager at Alpine Inn, responded to this review

Hart0206 Here at the Alpine Inn, we love reading reviews from guests that had a great experience with us! Thank you for taking the time to write one! I am so glad that you enjoyed your stay and we look forward to accommodating you the next time you are in the Rockford area. Thanks! Scott More 

Cleveland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2014

We had a wonderful stay for 6 nights. The staff are very friendly and very helpful. Willing to do anything to make our stay more comfortable. The rooms are a very good size and the beds are super comfortable. The A/C worked effortlessly and quietly! Bathrooms are very clean. The Continental breakfast is adequate and could use improving. Close to... More 

Was this review helpful? Yes
ScottMeyers, General Manager at Alpine Inn, responded to this review

James M. We are so happy that you enjoyed your stay once again! We always love having you here and look forward to your next visit! Thank you for taking time out of your busy schedule to comment on how we are doing. We are constantly looking for ways to improve our guests experience and reviews like yours provide important... More 

Bullhead City, Arizona
1 review
4 of 5 stars Reviewed September 2, 2014

I came here with my girlfriend on a business trip, when I arrived to check in, I was welcomed by the front desk receptionist, and I was swept off my feet with how she explained the ins and outs of staying here. I then proceeded to my room where I was impressed with how it looked, however I didn't like... More 

Was this review helpful? Yes
ScottMeyers, General Manager at Alpine Inn, responded to this review

Robert S. Thank you so much for taking the time to write a review about our property! We truly appreciate getting reviews from our guests because it helps us determine what we are doing right and what may need improvement. I will pass this along to my staff as I am sure they will be as happy as I am... More 

hopkins
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 28, 2014

I would have to rate this Inn a negative 1 star. We arrived here after making a reservation and was told over the phone that our room would be available at a particular time. Upon arrival the receptionist notified us that our room was not available and that we would have to wait a few hours . Keep in mind... More 

Was this review helpful? Yes 2
ScottMeyers, General Manager at Alpine Inn, responded to this review

Trista2pretty- Thank you for taking the time to write about your experience. I appreciate your honesty and deeply apologize for everything that went on during your stay. I am appalled at the treatment you received. This type of behavior is extremely out of the ordinary and uncharacteristic of my employees and I can assure you it will be handled appropriately.... More 

Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 9, 2014

Right when arriving to this hotel the receptionist had an attitude when checking in and I felt very uncomfortable. Once settling into our room, a room with two double beds, the beds were very uncomfortable and we could not sleep hardly at all during the night. Our friends had a room as well and they did not sleep well at... More 

Was this review helpful? Yes 5
ScottMeyers, General Manager at Alpine Inn, responded to this review

HotelGuest453, Thank you so much for taking the time to write this review of our property. Reviews like this allow us to improve upon our service and standards at The Alpine Inn. I am so sorry to hear that you had such a bad experience in your room and with some of our staff. I can assure you that I... More 

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