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All 25 Rockford hotels

Rockford Inn & Suites

2.5 of 5 Hotel   |   7401 Walton Street, Rockford, IL 61108 (Formerly Quality Suites)
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Ranked #18 of 25 Hotels in Rockford
A recent review
4 of 5 stars Reviewed March 7, 2014
Alan S Elma Iowa
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85 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Rockford Inn & Suites
See the most recent reviews
Elma Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

My wife and I stay here every time in Rockford. We enjoy the staff and all the great people that visit and stay. I would recommend to anyone traveling for overnight or extended stay. Roger and his great staff deserve a great thank you from my wife and I. Al and Judy Smith

Was this review helpful? Yes
RogerShah, Manager at Rockford Inn & Suites, responded to this review

Thank you for your wonderful review. We appreciate your loyalty to our hotel & we love having you as our repeat guests. We hope to see you again soon. More

Illinois
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 12, 2014

Just stayed there for a family outing. This is the second year in a row our family has used the presidential suite for a family gathering. This is a large suite with a great big long table with 8 chairs that we enjoyed our meal and table games. The property has definitely had some cosmetic updating since our visit last... More

Was this review helpful? Yes 2
Quality S, Manager at Rockford Inn & Suites, responded to this review

thank you for your valuable feed back we are glad that you like our presidential suites,hope to see you next year with more cosmetic updates. Regards, Roger Shah, Manager. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2014

The hotel could use some updating, but it wasn't bad. Very quite when we were there. Pool didn't look that great. Breakfast was typical Choice hotel breakfast; waffle maker, eggs, breads, cereal. Front desk got us some milk for the baby when we arrived late. Walking distance from Walmart.

Was this review helpful? Yes 1
Quality S, Manager at Rockford Inn & Suites, responded to this review

Thank you for staying with us while in Rockford we apperciate that you like our hotel defenetelly we are updating pool and breakfast hope to see you again Regards, Roger Shah Manager More

Woodbury, MN
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 30, 2013 via mobile

We stayed one night in an accessible suite. The room was pretty much as expected and basically fine. However, the furniture, including armchair, sleep sofa and desk chair, was worn out and uncomfortable. It was also extremely low and nearly impossible to use for seniors and handicapped. Hotel needs to use higher, sturdy furniture in accessible rooms.

Was this review helpful? Yes
Quality S, General Manager at Rockford Inn & Suites, responded to this review

Thank you for staying with us while in Rockford. I do apologize that you found the furniture in the room to be uncomfortable. We will certainly check the room and resolve the issues. Your valuable feedback is most appreciated. We want to provide all of our guests with a great stay and will use this as a means to do... More

Rockford, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 22, 2013 via mobile

Not impressed. Very dated and has old/dirty feel. Toilet clogged last night so I called the front desk and they delivered a plunger to my door which I was made aware of by a phone call from the front desk.(not even a knock on the door to let me know it was there) Had to change rooms at 10 pm... More

Was this review helpful? Yes
Quality S, Manager at Rockford Inn & Suites, responded to this review

Thank you for your valuable feedback. We are under new management and will make sure to address the responses that you gave in your review; We will work to improve all areas of the hotel to ensure that our guests are satisfied. Our Pool area has just been updated and we are very proud of how nice and inviting it... More

plymouth, mi
Top Contributor
124 reviews 124 reviews
117 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed July 24, 2013

The Quality Suites in Rockford is a fine hotel for a quick pass through the city. The rooms are spacious and clean but the amenities are all a bit worn and the bathroom is tiny. The beds were ok, but the pull-out loveseat bed was creaky and noisy. The towels were old and needed to be replaced. We had 2... More

Was this review helpful? Yes
Quality S, General Manager at Rockford Inn & Suites, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed our rooms and the complimentary hot breakfast! We are under new management and appreciate your valuable feedback to help us improve our guest services. We will certainly follow up on the negatives mentioned. Hope to see you again when in the area! Kind Regards, Quality Suites Management More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2013 via mobile

The 1st floor and 2nd floor had a old Musty smell. The room needed to be updated. I stayed in a presidential suite room 202. It was right by the Stairs. All night We could hear everyone coming up and down the stairs. The room was big. Check-in and check-out was fast.

Was this review helpful? Yes
Quality S, General Manager at Rockford Inn & Suites, responded to this review

Thank you for your valuable feedback. We are recently under new management and will make sure to address the responses that you gave in your review; We will work to improve all areas of the hotel to ensure that our guests are satisfied. We hope that you will give us another try if you are in the area again. Best... More

Belvidere, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 21, 2013

If you have the money book the better rooms. I have booked here twice with in a year. I first got the Jacuzze suite the first time and then on accident book the presidential suit. Both very nice and big. I will book here again due to that they are so nice and rooms are great!

Was this review helpful? Yes 1
Quality S, Manager at Rockford Inn & Suites, responded to this review

Thank you for staying with us while in Rockford and for the wonderful review that you completed on our hotel. I am so glad to hear that you enjoyed your stay and how much you enjoyed our Jacuzzi Suite and Presidential Suite. Many of our guests enjoy the comfort of these rooms and the extra space they provide. Hope to... More

Minneapolis, Minnesota
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 19, 2013

We read the reviews while on the road and were NOT going to stay here. We hit thick fog in IL and drove in crap to get to Rockford from Charleston SC with three kids. We basically found the hotel off the road and took it because we were exhausted. It is not NEARLY as bad as the reviews say.... More

Was this review helpful? Yes 2
Quality S, Manager at Rockford Inn & Suites, responded to this review

Thank you for your valuable feedback concerning your stay at our hotel while in Rockford. I am glad to hear that your room was clean and you enjoyed the breakfast that was served in the morning. We have some great Guest Service Representatives and happy to hear that they were able to assist you with an extra blanket that was... More

1 review
2 of 5 stars Reviewed March 10, 2013 via mobile

Smelled bad, definitely in need of renovation. Pool room freezing cold, dirty, and in need of repair. Cigarette burns in the blanket.. Breakfast lacking. No thermostat in the room, just old fashioned wall heater and a/c unit. Wouldn't recommend.

Was this review helpful? Yes
Quality S, Manager at Rockford Inn & Suites, responded to this review

Thank you for sharing your experience at the Quality Suites-Rockford, IL. I appreciate you bringing these things to my attention so that a follow up with each department can ensure that they get addressed. We value all of our guests and strive to provide outstanding service we apologize that we failed to meet your expectations Again, thank you for the... More

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Additional Information about Rockford Inn & Suites

Address: 7401 Walton Street, Rockford, IL 61108 (Formerly Quality Suites)
Phone Number:
Location: United States > Illinois > Rockford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Rockford Inn & Suites 2.5*
Number of rooms: 95
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Also Known As:
Quality Inn Rockford
Quality Hotel Rockford

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