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Baymont Inn And Suites Rockford

2.0 of 5
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662 N. Lyford Rd, Rockford, IL 61107
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1 room 1 adult
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472 Reviews from our TripAdvisor Community

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Joliet, Illinois
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was in town for a cat show. This is the third year in a row I stayed there. Clean rooms. I will stay there again next year.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 958cynthias
Dubuque, Iowa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Went on a birthday getaway and when we checked to see if our room was ready they told us they had overbooked and we were upgraded to a suite. Had the whole pool area to ourselves both times we were down there. Very pleasant staff. Will stay here again.

Helpful?
Thank Sylvia C
United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After driving until 12 mn we were happy to see Baymont in front of us. The staff were very organized and efficient. The room was very clean and the breakfast was amazing! It was like no continental breakfast I ever saw. I would definitely stay here again!

Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Janet L
BaymontRockfordGM, General Manager at Baymont Inn And Suites Rockford, responded to this review

What a wonderful review! Thank you so much for taking the time to let us know about your stay at the Baymont Inn & Suites Rockford. It was wonderful to learn that the level of customer service you experience helped create a positive stay. Thank you for the kind words regarding our staff and breakfast. We hope to welcome you... More 

Level Contributor
10 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel a bit old, but room clean and staff friendly. Free breakfast had more than expected. BEWARE - still has smoking rooms. Booked by mistake but they switched at arrival. We booked day before arrival and were able to get a room. Ask for even # room to be on non-freeway side.

Helpful?
Thank vicki f
BaymontRockfordGM, General Manager at Baymont Inn And Suites Rockford, responded to this review

We’re so glad that our staff was able to rectify the issues with your room and create a positive experience during your business stay with us. Thank you for the taking the time to review your stay, feedback is extremely important to us. We are hoping to go 100% non smoking as soon as we start renovations. If there is... More 

Newton, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel's policy has changed, my 17 yr old grand daughter was not allowed to swim, as I could not breathe, due to the chlorine, to stay in the area with her. All other hotels have always been 16, so she spent 2 nights just sitting in our room. The breakfast left a lot to be desired, the room was... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Anita T
BaymontRockfordGM, General Manager at Baymont Inn And Suites Rockford, responded to this review

We truly appreciate the feedback from our guests, as it allows us an opportunity to see where we are succeeding and what areas need our attention. First, I would like to apologize if you were treated rudely at check in, this is not acceptable and will be addressed with the entire staff. Second, in regards to our pool policy, any... More 

Travelers are raving about these Rockford hotels

Peru, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

It was nice overall! The pool was cold!!!!! The breakfast area leaves something to be desired but overall nice place!

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank corinsaf
BaymontRockfordGM, General Manager at Baymont Inn And Suites Rockford, responded to this review

Thank you for taking the time to review our hotel. Although I am glad that we were able to meet your needs when it comes to room accommodation, we do apologize about issues you had with the pool. I would have preferred you had a more satisfying experience. I can assure you that we have corrected this and the pool... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

there were a few dark longer hairs on sink area, I wiped them up with tissue, not a huge deal. Toilet (VERY low to floor, I'm 5'2 and it was too low for me personally and my husband being 6' was seriously hoping his sitting down business could wait until the next morning after we checked out) and tub area... More 

Helpful?
Thank Kim I
BaymontRockfordGM, General Manager at Baymont Inn And Suites Rockford, responded to this review

Thank you for your recent stay at the Baymont Inn & Suites Rockford, I cannot tell you enough how much I appreciate your feedback about your stay. I am always reading these comments so I can use them to make our hotel and our staff even better. I greatly apologize about the hairs near the sink area and have brought... More 

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