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Holiday Inn Rock Island

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226 17th Street, Rock Island, IL 61201 (Formerly Four Points by Sheraton Rock Island)
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Holiday Inn Rock Island
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Holiday Inn Rock Island
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172 reviews from our community

Traveler rating
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    48
    53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cedar Rapids, Iowa
Contributor
20 reviews 20 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Staff and check in/out were good and our room, on the 4th floor, was completely re-done so it was nice and we were away from the elevators so we thought it'd be quiet. I'd asked if we'd have a river view and they said yes, but there was no river, just the back alley of the hotel and a glimpse... More 

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Iowa Falls, Iowa
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were here for a convention last weekend. The only complaint we had was that it was hard to regulate the heat in our room. Otherwise, the room was great, friendly staff good facilities for the convention. I had read on a previous review not to eat at Bennigans. We were given a 20% off coupon and... More 

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Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Older facility, but well maintained. Rooms are smaller than new Holiday Inns,, but ok. A good value with captains reception from 6.00 pm to 7.00 pm and discounts to Bennigan restaurant located in same building. No complementary breakfast. Shuttle buses available to take you to airport or restaurants for dinner. Reasonable value.

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HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Dear AhtiI, Thank you for your time and leaving us a review. We are glad you choose to stay with us and appreciate your business. Our staff look forward to your return visit with us. In your Service, Cody Holiday Inn More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel staff was amazing. Wi-Fi was great and the room was clean and inviting!! I was on the 8th floor and the Wi-Fi was still exceptional. The shuttle service will take you where ever you need to go with minimal if any wait.

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HolidayInnRIQC, Manager at Holiday Inn Rock Island, responded to this review

Dear Ray B, Thank you so much for the outstanding 5 star review of your stay with us here at the Holiday Inn Rock Island! We are pleased to learn that you enjoyed your stay and we look forward to your return visit soon. Kindest regards, Wendy Holiday Inn Rock Island -Quad Cities More 

Saint Paul, Minnesota
Top Contributor
51 reviews 51 reviews
35 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 2, 2015

I stayed here for 1 night in early January, and found the hotel to be average. The room was recently renovated and well laid out, but it got extremely hot during the night, so I actually had to open the window (even though it was below 0 degrees outside) to cool the room down a bit. The staff were friendly,... More 

Was this review helpful? Yes 1
HolidayInnRIQC, Manager at Holiday Inn Rock Island, responded to this review

Dear MJN123, Thank you for taking time to supply feedback for your recent stay with us. I’m thrilled to hear from yet another valuable guest that our staff was friendly during your stay. We offer two complimentary beverages to all patrons staying with us on Tuesdays and Wednesdays – just our little way of saying “thanks” for staying with us!... More 

Burlington, Iowa
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 27, 2015

We have stayed here on a couple of occasions. All of which were enjoyable. Each stay was with a youth sports team. The staff is always very accommodating and very friendly. Our room was newly renovated. The beds were very comfortable with plenty of pillows. The swimming pool is well maintained and roomy. As for the onsite Bennigan's ...I'd steer... More 

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HolidayInnRIQC, Manager at Holiday Inn Rock Island, responded to this review

Dear Smorcs, Thank you for the great 4 star review! I’m happy you had an enjoyable stay on each of your visits! Even with all the recent changes and renovations it is wonderful to hear that there is positive consistency in what the hotel delivers. We have indeed taken to heart the comments and concerns of our guests and the... More 

Fairview Heights, Illinois
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 15, 2015

I had a to travel to Rock Island IL for business and I stayed at the Holiday Inn for 2 weeks. I stayed on the 8th floor with a beautiful window view of the bridge to Davenport Iowa. The room was kept immaculate everyday by housekeeping, and was stocked with fresh towels. The bed was so comfortable with 4 fluffy... More 

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HolidayInnRIQC, Manager at Holiday Inn Rock Island, responded to this review

Dear pscarter, Thank you for the outstanding 5 star review for your stay with us last week! We look forward to your return visit soon. Kindest regards, Wendy Holiday Inn Rock Island ~ Quad Cities More 

Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 10, 2014

This Holiday Inn has been renovated and is situated in a high rise building. The rooms are nice and modern, there's a restaurant on property (Bennigans) which should be replaced so I would not advise eating there. The area around the hotel has a lot of shops and places to eat within walking distance. It's a bit of a drive... More 

Was this review helpful? Yes
HolidayInnRIQC, Manager at Holiday Inn Rock Island, responded to this review

Dear LonePalm07, Thank you for the great 4 star review. I’m so pleased you liked our nice, modern, recently renovated hotel and the variety of shops and dining establishments in the area. I’m sorry you had an unhappy experience with Bennigan’s. The restaurant will undergo changes in late 2015. We look forward to seeing you again on your next visit.... More 

Sevierville, Tennessee
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 2, 2014

This dilapidated hotel needs an overhaul. It is no place for a family to stay. Rates are not great for the area either. I'd recommend getting a cab if you're spending time at The District in RI to get a more comfy, clean and safe room.

Was this review helpful? Yes 1
HolidayInnRIQC, Manager at Holiday Inn Rock Island, responded to this review

Dear Tony H, Thank you for taking time to post feedback for your recent stay. I’m so disheartened to hear your stay was not good. Just so that you are aware, our guest rooms, indoor pool, and banquet space have all been renovated. The first floor corridor is in the process of being renovated and the lobby is scheduled to... More 

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 20, 2014 via mobile

I hate to write this, since downtown Rock Island could use a boost....but this place is atrocious. NO hot water, fecal matter spots on the back of the bathroom door, poor air circulation and sound-proofing, very dated decor(I.E. plastic flowers, old, tacky furniture), clunky elevator...the beds and flat screen and on site Benigans were the only acceptable amenities.(but by no... More 

Was this review helpful? Yes 2
HolidayInnRIQC, Manager at Holiday Inn Rock Island, responded to this review

Dear ChgoGlobal, Thank you for taking time to post a review. I truly sincerely apologize for the inconveniences you experienced during your stay. I have sent your comments to our housekeeping supervisor, maintenance engineer, guest service manager and general manager for review. To address a few of your concerns: the city of Rock Island is currently undergoing re-structuring and a... More 

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