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Holiday Inn Rock Island

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226 17th Street, Rock Island, IL 61201 (Formerly Four Points by Sheraton Rock Island)
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Holiday Inn Rock Island
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Holiday Inn Rock Island
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183 Reviews from our TripAdvisor Community

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Traveler rating
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    54
    55
    21
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
  • All months
    (183)
  • Mar-May only
    (36)
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    (41)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Very kind staff and in a good location within Rock Island, which isn't much to begin with. The staff are very kind, and I stayed on the 7th floor, which is a secure floor with king size beds, a fridge, and a desk. However, my toilet screamed every time you flushed it, which was unusual and a bit annoying. My... More 

Was this review helpful? Yes
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Dear Kristen, Thank you so much for your recent stay and review of our property!! Im glad to see that all and all you enjoyed your stay with us :) Sincerely, Shannon K Guest Service Manager More 

East Moline
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is an older property located in downtown Rock Island, IL. I discovered it earlier this year after joining Ultimate Fitness, the attached health club. I have stayed at the hotel 4 times since St. Patrick's Day with my girlfriend. Both she and l have truly enjoyed ourselves each and every time! From the front desk, to housekeeping, to the... More 

Was this review helpful? Yes
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Thank you so much for your continued loyalty to us!! I am so happy to see that you enjoy yourself when you stay with us! I hope that you continue to frequent our property for years to come :) Sincerely, Shannon K Guest Service Manager More 

Chicago, Illinois
Level Contributor
221 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel but is seems to be dating itself. They are doing some remodeling, but the rooms need it too. Parking is certainly an issue there. They do not have near enough parking for the amount of rooms they have. Friendly staff and nice to have a Bennigans Restaurant connected to the hotel.

Was this review helpful? Yes
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Dear Bruce G., Thank you so much for your recent stay with us! I do hope that if your future travels bring you back to Rock Island, that you will do us the honor of being our guest once again. Sincerely, Shannon K Guest Service Manager More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 17, 2015

We were in the middle of a ten hour drive and decided to find a place to stop and rest. Quick internet search gave me the Holiday Inn as best choice in area. Booked online 2 queen beds with breakfast included and with all tax included it was $135. Upon check in we were only given a 20% discount for... More 

Was this review helpful? Yes
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Thank you so much for your recent stay and review! I am happy to hear that you enjoyed your stay, and got to enjoy some legendary food at Bennigans! I do hope that if your future travels were to ever bring you back to Rock Island, that you would do us the honor of staying with us once again! Sincerely,... More 

Newcastle, United Kingdom
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 15, 2015

I stayed here with my wife for one night on our way to Chicago and we were very pleased. The only downside was the extensive redecorating work that was going on. The staff were all very friendly, especially the young lady how checked us in on a Sunday, as she had to deal with us, answer 'phones and sort out... More 

Was this review helpful? Yes 1
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

I am thrilled to see that your enjoyed your stay with us here in Rock Island!! We certainly do strive to provide our guests with that WOW factor, so I will make sure and compliment my front desk staff for doing such a stellar job, from check in on!! Sincerely, Shannon K Guest Service Manager More 

Portland, Oregon
1 review
5 of 5 stars Reviewed June 14, 2015

I was staying for 5 nights for the ComedySportz Championship. The hotel was basically entirely made up of our members for the week. They did a fantastic job of taking care of us. I was very pleased by the quality of the rooms and the amenities offered in the lobby. They granted us a late check out, then offered to... More 

Was this review helpful? Yes
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Thank you so much for taking the time to write such a wonderful review of your stay here in Rock Island with us! I am so happy to see that you and your group enjoyed yourself while you were here! I do hope that if future travels bring you back our way, that you will once again do us the... More 

Fort Worth, Texas, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 7, 2015

The service at this hotel was remarkable. We were especially impressed when our flight was delayed, and they agreed to let us stay in our room until 5pm. We were traveling with a 2 year old and were really not looking forward to the plane ride home with a kid that had not slept. They also helped us get a... More 

Was this review helpful? Yes 1
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Thank you so much for your recent stay and review! It was a pleasure meeting you and your family! Im so happy that we were able to make this stay so memorable! I will make sure and pass along the compliments the rest of the staff! Sincerely, Shannon K Guest Service Manager More 

Melbourne, Florida
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed June 6, 2015

Reception was good, did not offer points or snack at check but did after prompt. Room was clean good and comfortable. Brannigans was restaurant associated with this hotel and was filthy and very greasy.

Was this review helpful? Yes
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Thank you so much for recent stay and review of our property. I am so sorry to hear about the issues you had at our restaurant, and I can assure you I will be speaking with the Manager about these issues. I do hope that if your future travels bring you back our way, that you will do us the... More 

Rock Falls, Illinois
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 22, 2015

Stayed overnight at this motel for my birthday. Very clean, workers were all nice, conveniently located right at the base of the district rock island. It was great. once the bars closed we could hear people in the hallways, but not so much where it kept us up. We didn't check out the pool, but there is one, the same... More 

Was this review helpful? Yes 1
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Thank you so much for your recent stay! I was so happy to see that you had such a nice time with us!! I am even more thrilled to see that you will be coming back to stay with us again!! Sincerely, Shannon K Guest Service Manager More 

Chula Vista, California
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 15, 2015

Stayed at this Holiday Inn due to its close proximity to Rock Island Arsenal for a business trip. There were three of us in separate rooms, but had similar reviews of our experience. Arrival check in was fairly quick as it was not busy at all. We got to our rooms and settled in for the night. The hotel is... More 

Was this review helpful? Yes
HolidayInnRIQC, Front Office Manager at Holiday Inn Rock Island, responded to this review

Thank you so much for your recent review. I was sorry to see that your stay was lacking in so many areas. We are currently in the process of several renovations to our property, so I hope that if your future travels bring you back this way, that you will give us another chance to WOW you. Sincerely, Shannon K... More 

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