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All 2 Rock Island accommodations

Jumers Casino Hotel

777 Jumer Drive, Rock Island, IL 61201
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137 people have reviewed this hotel

Traveler rating
    59
    39
    12
    10
    17
See reviews for
22
63
7
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Shelbyville, Indiana
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I can't recommend Jumer's highly enough. The room was excellent. Clean, big and wonderful for a handicap. It's non-smoking but has a GREAT smoking lounge. The buffet was just ok. Only one $5 table open most of the time but employees were wonderful. If you get the chance - go check it out.

Was this review helpful? Yes
Erin V, Manager at Jumers Casino Hotel, responded to this review

Thank you so much for your positive review of Jumer's! We strive to be number one in our area and know it starts with our associates providing the best guest service possible! We will continue to focus our efforts in the buffet as we are always looking for ways to improve. I hope your experience in the Player's Buffet is... More

Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling and stopped to try our luck in the casino. We decided to stay the night and were very happy with the king room. The only minor problem was the lack of a comforter as the room was cold even with the heat turned on. We found a thin blanket rolled up in the wardrobe area but it... More

Was this review helpful? Yes
Erin V, Manager at Jumers Casino Hotel, responded to this review

Thank you for the feedback you provided regarding your recent stay at Jumer's! I'm glad to hear you enjoyed your stay overall and appreciate your thoughts concerning the lack of a warm blanket. We are currently looking into some better bedding options and will definitely consider your feedback as we are doing our research. I'm so glad you enjoyed the... More

Omaha, Ne
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 13, 2014

Property is A+. Rooms are big, clean, modern and extremely nice. These rooms are nicer then most rooms I have stayed in Las Vegas. I do not have a negative thing to say about anything on this property. The buffet was good, not massive but everything you need and the food was very good. The casino is very modern but... More

Was this review helpful? Yes
Erin V, Manager at Jumers Casino Hotel, responded to this review

Thank you for the feedback you provided regarding your recent stay at Jumer's! We are so glad you enjoyed your time here and hope to see you back soon! Thanks!! More

Davenport, Iowa
Top Contributor
110 reviews 110 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 12, 2014

This is my favorite casino is our area. It is the most modern in the area and is the only one that doesn't reek of stale cigarette smoke. The machines tend to be a little tight, which isn't really any different than any other casino in the area. I haven't stayed at the hotel portion, but I've heard the rooms... More

Was this review helpful? Yes 1
Erin V, Manager at Jumers Casino Hotel, responded to this review

Thank you for the feedback you provided regarding your recent visit to Jumer's! We are proud to be smoke free and are happy to hear that you greatly enjoy that amenity. I hope you are able to stay in our hotel sometime soon! It is a great way to catch up on some R & R! Thanks again! More

Topeka, Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

We have stayed here several times but I felt compelled to write a review after our last experience. The rooms are large, clean and modern. They offered us non-down pillows upon request, which I really appreciated. The only thing I wasn't happy with in the room is the mattress. It is hard as a rock. My husband and I both... More

Was this review helpful? Yes
Erin V, Manager at Jumers Casino Hotel, responded to this review

Thank you for the feedback you provided regarding your recent stay at Jumer's. I truly appreciate you taking the time to write a review. I am glad to here you had an enjoyable stay and wanted to let you know that we have recently transitioned five of our rooms into PURE rooms, which turns the room into a hypo-allergenic space.... More

Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 9, 2014

My husband and I have stayed at this hotel numerous times. The price has gone up too much for what you get. Rooms are not quiet, beds are uncomfortable, pillows are hard as a rock, no mattress pad, sheets and towels are like sand paper and only 2 towels per person. The one thing that really shocked us, no comforter... More

Was this review helpful? Yes
Erin V, Manager at Jumers Casino Hotel, responded to this review

Thank you for the feedback regarding your recent stay at Jumer's. I truly appreciate your time and look forward to using our guest's reviews as a tool to continue improving. I am glad to hear that the cleanliness of the property and the friendliness of the staff met your expectations; however, I truly apologize for your unsatisfactory stay in the... More

Top Contributor
57 reviews 57 reviews
34 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed February 22, 2014

Room - We stayed here for one night in mid February. Our hotel room was very nice with a huge king bed and the biggest bathroom we have ever had in a hotel. Everything is very modern and clean. We enjoyed the hotel room very much. Casino - We went to the casino and did well, came out about $150... More

Was this review helpful? Yes 1
Erin V, Manager at Jumers Casino Hotel, responded to this review

Thank you for your recent feedback regarding your stay at Jumer's! I truly appreciate you taking the time to write a review. I sincerely apologize for the lack of drink service you encountered on the casino floor and for the product quality in the buffet. We strive to provide the best possible experience for our guests so I will be... More

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2014

clean, new, nice, not bad price, good food, nice casino (funny that at 41 they card me to get in the 21 and over casino) Did I mention the buffet is really nice, really good food and their pool and hot tub is nice too

Was this review helpful? Yes
TravisH159, Manager at Jumers Casino Hotel, responded to this review

Thank you for your recent visit and for taking the time to complete a review. Sounds like you had a relaxing trip between the buffet and the hot tub. We look forward to seeing you again...thanks! More

Rockford, Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2014

Their marketing is right on. The property is fantastic and reminds me of Vegas. The hotel rooms are spacious, clean and decorated modern and upscale. Their restaurant and buffet have great selections and the food tastes great. I highly recommend staying here.

Was this review helpful? Yes
TravisH159, Manager at Jumers Casino Hotel, responded to this review

We love to see that headline- "Vegas Without the Flight"! Thanks for the raving review of the property--we're so glad we were able to give you a little taste of Vegas in Rock Island, IL. If you weren't here on a weekend, make sure you check out a Fri/Sat night as we have real-life showgirls walking the casino floor. Now... More

Bettendorf, Iowa
1 review
1 of 5 stars Reviewed January 6, 2014

This company had a skeleton crew which was understandable because it was bad weather but I wanted to sign up for a new players card account and not a single person in the casino could sign me up for one. I was offered free food but they closed the buffet and their cafe at 3pm and the line for their... More

Was this review helpful? Yes
TravisH159, Manager at Jumers Casino Hotel, responded to this review

Thank you for visiting the property and for taking time to write a review. I sincerely apologize we were not able to accomodate you properly and meet your expectation, as you noted, due to the service levels we had scheduled during the recent snow storm. This is not our typical structure nor indicative of the service we strive to provide... More

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Additional Information about Jumers Casino Hotel

Also Known As:
Jumers Hotel Rock Island
Jumers Hotel
Address: 777 Jumer Drive, Rock Island, IL 61201
Location: United States > Illinois > Rock Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty lodging in Rock Island
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
There’s no better place for nonstop gaming action and luxurious amenities than this Illinois Casino & Hotel. Jumer’s Casino and Hotel is equipped with the best in slots, table games, world-class hotel accommodations, amenities and dining. Jumer's amenities include a full service salon and day spa, four restaurants, gift shop, pool, fitness center and so much more! So, plan your visit to Jumer’s Casino and Hotel resort today. Your greatest Illinois gaming adventure awaits you!Recently Added: Aqua Driving Range with Floating Green ... more   less 
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