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Days Inn - Rock Falls

3.0 of 5
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2105 1st Ave., Rock Falls, IL 61071 (Formerly Rock Falls Hotel)
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Days Inn - Rock Falls
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Ranked #2 of 5 Hotels in Rock Falls
A recent review
4 of 5 stars reviewed 1 week ago
jenniferbF7380UH Bushnell, Illinois
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Travelers are raving about these Rock Falls hotels

Springfield, Illinois
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 6 days ago NEW

We recently spent the night here for a wedding. The hotel is adequate, nothing fancy. The rooms were ok, could have been vacuumed a little better. There is NO elevator, so trying to get luggage, coolers, kids stuff up the stairs wasn't fun! Pool area was clean, the kids enjoyed it. Front desk staff was rarely available unless you rang... More 

Was this review helpful? Yes
Jeannette M, General Manager at Days Inn - Rock Falls, responded to this review

I apologize that your stay was not as accommodating as it should have been. I have addressed my team regarding these issues and can promise there will be a change. We do offer a great variety for breakfast. I am the GM of this property and would love to hear from you with any questions, concerns or input you may... More 

Bushnell, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was clean, comfortable and convenient. Staff was very helpful, courteous and professional. I always appreciate the service and environment at a Days Inn.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Jeannette M, General Manager at Days Inn - Rock Falls, responded to this review

Thank you so much for your kind review! We are a hotel with much to give and we loved having you here! Our environment is all that you said it is because our staff loves making the most of every opportunity for each guests stay. Weather it be a need for hotel rooms, banquet space or a restaurant with incredible... More 

Rockford, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

first night I checked in there was a wet dirty towel in the sink garbage in bathroom garbage can and the toilet was filthy I mentioned it at the front desk they said they'd be sure to clean it and the towels replace the garbage was changed to it was still dirty and they didn't vacuum the whole time I... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Jeannette M, General Manager at Days Inn - Rock Falls, responded to this review

Thank you for commenting on your stay and sharing how your experience was. You are right about our restaurant having tasty food! It is quite addicting! I am glad you enjoyed yourself in there. I do apologize for any inconvenience we may have caused otherwise. I am the GM of this property and would like to talk further about your... More 

Kearney, Missouri
1 review
1 of 5 stars Reviewed 3 weeks ago

We booked three rooms for a wedding at the hotel. Our room was very moldy smelling, had multiple large stains on the carpet, both locks were broken on the door, cobwebs on the ceiling and holes in the wall. The next day, after the wedding, our daughter (staying in a second room) found a viagra pill in her bed. Seriously......do... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Jeannette M, General Manager at Days Inn - Rock Falls, responded to this review

Hi ma'am. I do apologize for all of this. It was not a peasant experience and I understand that. I am the General Manager of this property and would love to discuss this with you via telephone. Please call me and I will be sure to rectify this situation to your liking. We really do care about each guests stay... More 

Sterling, illinois
1 review
3 of 5 stars Reviewed 4 weeks ago

The bathroom was nice, good bed, and decent furniture and prints on the wall. But, the carpet needed shampooed (stains and a dark path), and the chair needed the arms cleaned (body oils on right arm especially). The refrigerator was tiny and poorly designed and it could not hold much at all. The breakfast was terrible - no proteins, just... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Jeannette M, General Manager at Days Inn - Rock Falls, responded to this review

Hi sir. Thank you for commenting on your stay! I am so sorry to hear that the breakfast was not up to par. We did add protein and I apologize that the oatmeal was not properly prepared. I will be approaching my breakfast attendants with this. We are correcting everything that needs attention. We do have a company set up... More 

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