We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Rock Falls, IL

Certificate of Excellence
Hotel website
Hotel deals
2106 First Avenue, Rock Falls, IL 61071
Special Offer
Book early and Save 15%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Country Inn & Suites By Carlson, Rock Falls, IL
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Rock Falls, IL
Write a Review

103 reviews from our community

Traveler rating
    53
    32
    9
    4
    5
See reviews for
38
17
2
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (28)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (23)
All months
There are newer reviews for Country Inn & Suites By Carlson, Rock Falls, IL
See the most recent reviews
FM
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 25, 2015

We pulled in late after having been turned away from another full motel in the area and were impressed with the facility. Nice room and comfortable, only complaint was the shower handle was really loose, about ready to fall off! Breakfast was a nice surprise! REAL dishes and not paper! So surprising in this day and age, refreshing change! The... More 

Was this review helpful? Yes
League City, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2015 via mobile

Breakfast was good each day; a little redundant but for value(free) good. Room was serviced well except for one day. Breakfast helpers were very good. Rooms were clean but a little pricey considering location of Rock Falls. We had to drive a short distance for our business so location good for that.

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, IL, responded to this review

I’m glad to hear that you enjoyed the breakfast and appreciate your suggestions. We are looking into introducing and rotating some new menu items and hope you will visit us again, so we can get your feedback and exceed your expectations. Thank you for taking the time to share this with us as we are always looking for ways to... More 

chicago
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2015

I pulled in about 3 pm with a business associate. Delightful greeting and interaction at front counter by Sandy. She arranged to have our rooms near each other. Checked on our room satisfaction shortly after checking in. Had a cheerful and pleasant disposition every interaction. All this while snowing outside, and I noticed whenever she got a break she'd leave... More 

Was this review helpful? Yes 1
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, IL, responded to this review

Thank you so much for sharing your experience with us. We are excited to hear that Sandy made such an impression and made you feel welcome. Guest services are our number one priority and we strive to provide all of our guests with an extraordinary experience. We look forward to the challenge of exceeding your expectations upon your next visit.... More 

Elkton, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed February 5, 2015

Motel is great for the area. However the front desk staff are a bit rude. I believe they know they are the best for the area, however, they need to realize that can change. They seem to be a bit slack in keeping the hotel up. Starting to get to the point they need to do some replacing & repairing.... More 

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, IL, responded to this review

Please accept my apologies for the unsatisfactory service you received from our staff when rate shopping for an extended stay. All rate negotiations for extended stays should be directed to me and apologize this wasn’t done in your case. We are typically flexible with our rates, as we appreciate that every client has different requirements. I understand you already have... More 

IL
Contributor
16 reviews 16 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed over Christmas this year and, as in our past stays, the staff was helpful and friendly, and the room was quiet and comfortable. The lady in charge of the breakfast was so nice and genuinely concerned that we enjoy our food. I wish the breakfast included higher quality yogurt (one morning they had some generic looking small single... More 

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, IL, responded to this review

Thank you for being loyal to our hotel and staying with us when you are in town for the holidays. We appreciate the feedback and are delighted to hear that you enjoyed your stay with us. Our goal is to make every guest feel like family and provide the most exceptional guest experience. We hope that you will visit us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (1)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities