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Country Inn & Suites By Carlson, Rock Falls

2.5 of 5 2106 First Avenue, Rock Falls, IL 61071
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Country Inn & Suites By Carlson, Rock Falls
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Country Inn & Suites By Carlson, Rock Falls
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84 reviews from our community

Traveler rating
    40
    28
    9
    3
    4
See reviews for
30
17
2
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • English first
  • Italian first
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English first
  • All months
    (84)
  • Mar-May only
    (12)
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    (27)
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    (20)
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IL
Contributor
14 reviews 14 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed over Christmas this year and, as in our past stays, the staff was helpful and friendly, and the room was quiet and comfortable. The lady in charge of the breakfast was so nice and genuinely concerned that we enjoy our food. I wish the breakfast included higher quality yogurt (one morning they had some generic looking small single... More 

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, responded to this review

Thank you for being loyal to our hotel and staying with us when you are in town for the holidays. We appreciate the feedback and are delighted to hear that you enjoyed your stay with us. Our goal is to make every guest feel like family and provide the most exceptional guest experience. We hope that you will visit us... More 

Rock Falls, Illinois
2 reviews
4 of 5 stars Reviewed December 14, 2014

I enjoyed my stay, and I'm a repeat customer. I do feel the rates are high, based on other motels located in the same area. The Candlelight Inn is a great eating place and right next door. It's a plus and located close to Interstate 88, I didn't use the pool and hot tub, but have in the past when... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, responded to this review

Thank you so much for sharing your experience with us and being a loyal guest. We are thrilled to hear that you enjoyed your stay at our hotel and hope to see you again soon. More 

Olean, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 13, 2014

The stay was excellent. Services and value couldn't be better. Staff was genuinely concerned with their service. Rooms were spacious, clean and modern. Breakfast was very good and had plenty of choices. Location was perfect.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, responded to this review

Thank you so much for all of the wonderful compliments in regards to our hotel and staff. Our goal is to provide every guest with the most exceptional experience and are glad to hear that we did just that. Thanks again and we hope your travels bring you back to the area, so we can see you again. More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

The room was clean, comfortable and quiet; -- It was well laid out for convenience. Breakfast was great -- make-your-own breakfast burritos, as well as scrambled eggs, waffles and fresh fruit. The cherry on top for us was the real coffee cups, flatware and plates -- little or no trash! Great for the environment!

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, responded to this review

We are thrilled to hear that you enjoyed your time at our hotel and enjoyed our complimentary Be Our Guest Breakfast. We strive to provide all guests with the most exceptional experience and it's the attention to detail that make all the difference. I think that one of the best things Country Inn and Suites has done is introduce real... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed December 5, 2014

Everything about this hotel and staff was great except there was no toilet lid for the toilet! I wouldn't think of flushing without closing the lid first in a bathroom where my toothbrush is. (The idea of toilet germs on your toothbrush when you brush your teeth, ugh)!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISRKFL, General Manager at Country Inn & Suites By Carlson, Rock Falls, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of the bathroom. We appreciate your constructive comments, as it continually helps us to improve our services. This is something that we have discussed adding and will start to do so soon. More 

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Additional Information about Country Inn & Suites By Carlson, Rock Falls

Address: 2106 First Avenue, Rock Falls, IL 61071
Phone Number:
Location: United States > Illinois > Rock Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rock Falls 2.5*
Number of rooms: 80
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Also Known As:
Country Inn & Suites By Carlson, Rock Falls Hotel Rock Falls
Country Inn And Suites By Carlson, Rock Falls
Country Inn Rock Falls
Rock Falls Country Inn

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