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All 4 Rochelle hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   1133 N. 7th St., Hwy 251 and Route 38, Rochelle, IL 61068
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Comfort Inn & Suites

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Ranked #3 of 4 hotels in Rochelle
A recent review
5 of 5 stars reviewed 4 weeks ago
joyceryll Orlando, Florida
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40 people have reviewed this hotel

Traveler rating
    11
    12
    9
    3
    5
See reviews for
6
10
5
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On a 2000 mile trip we had many hotels and this one gave us the largest room. It truly was a suite with a bedroom with king size bed that could be closed off, a separate living room with hide a bed, bathroom down the hallway (in the room) and a Jacuzzi. Wish we could have stayed longer.

Was this review helpful? Yes
Comfort R, Front Desk Assistaint at Comfort Inn & Suites, responded to this review

We would just lie to take the time for all the wonderful compliments you have given us., Here at the Comfort Inn & Suites of Rochelle we strive to make every guest feel as comfortable as we possibility can. You comments me a lot to us . So again Thank you on be half of the staff here at the... More

Contributor
17 reviews 17 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2014

I ended up stopping here because I couldn't make it to my destination (home) due to a bad snowstorm. I got in around 11 PM and the clerk was very friendly and gave me a king room at what I thought was a good rate - he didn't try to overcharge a last-minute guest, which I appreciated. The room, while... More

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Comfort R, Front Desk Clerk at Comfort Inn & Suites, responded to this review

Thank you for your feedback! I have shared your comments with other staff, and they join me in thanking you for staying with us. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We look forward to providing you with accommodations and excellent service the next time you are... More

1 review
4 of 5 stars Reviewed January 7, 2014

We gave up on the roads on our trek from CO to MI and landed at this Comfort Inn for a couple nights. They were so helpful and friendly and we were happy to have a roomy place for our family to wait out some of the cold and snow. The restaurant attached had pretty yummy food too. We also... More

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Comfort R, Front Desk Clerk at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Bloomingdale, Illinois
1 review
1 of 5 stars Reviewed November 1, 2013 via mobile

I am in one of the rooms as I type this and am literally sick from the overwhelming smoke on our floor and in the room. I booked a room and agreed to a smoking room due to it being the only room available . What's mistake!! I'm on the fifth floor which you have to take a separate elevator... More

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Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Travelers are raving about these Rochelle hotels

Massena, New York
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 15, 2013

I rated this "Poor" and not "Terrible" only because the employee working at the front desk was very pleasant and efficient. Otherwise, I would not recommend this place. We stayed on the first floor and our room was very old. The shower ceiling was so low, if you are tall, you won't be able to stand up. The bedding is... More

Was this review helpful? Yes
Comfort R, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Dear Dreamweaver, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Palmyra, Missouri, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2013

Stayed here just last week. It is an older hotel that is part hotel and part private condos. The rooms are very nice and stink free (at least the one I was in). The hotel has a nice pool that I didn't get a chance to use as well as a sauna and Jacuzzi. The breakfast is really good as... More

Was this review helpful? Yes
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I also have passed along... More

chicago
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed September 22, 2013

Very considerate staff during our time of grief of our grandmothers funeral , gave the entire family such a good rate, as unexpected travel not in anyone's plans .Hats off to mgmt ! We had stayed previously, so this was good customer service by the hotel remembering us during our time of need, as well as the rest of family... More

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Comfort R, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for your positive comments concerning your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future! Kayla Harris More

Illinois City, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 5, 2013

I have stayed in this hotel many times and had decent stays. Until my last visit. There was an innocent where unfortunately hotel property was damaged (small fist size hole in wall) by someone who was not registered to the room. We went down to the front desk to let them know and figure out how to handle this accordingly... More

Was this review helpful? Yes 1
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

I am so very sorry that you feel this way about our hotel and your most recent stay. That was unfortunately a holiday weekend and we were not able to call in someone to fix the problem. Due to the damage in the room, we had to put the room out of order. This caused financial loss for the hotel... More

Beloit, Wisconsin
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed June 30, 2013

I visited Comfort Inn & Suites in Rochelle as part of a family wedding. I'm very familiar "Choice Hotels" (the parent company) and the Comfort Inn brand name. I felt like this particular property was not the best representation of that brand. Specifically, I found that the property was very worn/tired. For example, there were flickering fluorescent lights in the... More

Was this review helpful? Yes 1
Lisle, Illinois
2 reviews
4 of 5 stars Reviewed May 28, 2013

I have stayed there a bunch of times-it"s a bit outdated but very clean and the staff will do anything they can to aacomodate you.They even drove to a florist on there own time because i requestd flowers for my girlfriend and they don"t have a florist at the hotel,Very nice of them.

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Comfort R, Manager at Comfort Inn & Suites, responded to this review

Dear Thelma, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Inn Rochelle
Rochelle Comfort Inn
Address: 1133 N. 7th St., Hwy 251 and Route 38, Rochelle, IL 61068
Phone Number:
Location: United States > Illinois > Rochelle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Rochelle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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