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Comfort Inn & Suites

2.5 of 5
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1133 N. 7th St., Hwy 251 and Route 38, Rochelle, IL 61068
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1 room 1 guest
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Comfort Inn & Suites
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Philadelphia, Pennsylvania
Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is near a very busy railroad, and the sound of trains and train horns are frequent day and night. Nevertheless, i slept well because I am an early riser and can sleep through noise. If noise bothers you, ask for a room on the side of the building away from the railroad. The staff was professional and cordial.... More 

Was this review helpful? Yes
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

I had a wonderful experience with my stay at the comfort. I booked the place because I was going skydiving for the first time and The Comfort inn was 5 miles from it. So, I booked a room and somehow got upgraded to a 2 bedroom 2 bath suite with the Jacuzzi tub and balcony. I love the spaciousness and... More 

Was this review helpful? Yes
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

IL
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was very hesitant for the last time I stayed here lets say my review was not a good one. I wanted to give this place a second chance see what changes have been made see what is new. I even stated my concerns to the front desk this time customer service was improved she was sorry even though last... More 

Was this review helpful? Yes 2
San Antonio
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 16, 2015

Be sure they register your choice membership. I had a problem with this when I stayed there recently. If I had not double checked that they registered my stay, I would have had to do this on the back side.

Was this review helpful? Yes 1
Cohoes, New York
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 24, 2015

We stayed here for one quick night while driving from Chicago to Cedar Rapids. It was reasonably priced and in a good location from where we were driving. Breakfast was included and had a descent selection. The staff was very nice and helpful.

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Humble
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

After checking two other hotels in this area then walking into the Comfort Inn I knew immediately this was the place to stay in Rochelle. The staff is superior, comparable to most five star hotels. A family emergency was the reason for the stay. Katie, Kayla, and Lexy went above and beyond to assist our every need!

Was this review helpful? Yes 1
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Hot Springs National Park
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 4, 2015

This hotel, although a bit dated, really understands the meaning of customer service. We were there shortly after an area tragedy-tornado-and the hotel was completely booked. This did not fluster the staff in the least. Although there were large numbers of people-both guests and visitors- staff remained friendly, helpful and professional! Our room was upgraded and was quite spacious and... More 

Was this review helpful? Yes
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Ames, IA, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 13, 2015

When making my reservation via phone, the person was very friendly and answered all of my questions. When I checked in, I was again greeted by friendly, helpful people at the front desk. If the experience stopped here, this would be an excellent review. For a Comfort Inn, the hotel is not in very good condition. It is old, very... More 

Was this review helpful? Yes 1
Boise, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

My stay at the Comfort Inn in Rochelle was by far the best hotel experience I have ever had. All of the employees, from the maintenance people to the general manager, have been absolutely wonderful to me and my family. They have gone above and beyond the call to ensure we had a great stay. Even when we ran into... More 

Was this review helpful? Yes 1
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Menasha, Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 8, 2015

Very outdated Comfort Inn. Surprised this place even carries the Comfort Inn brand. No money is being spent on this hotel. Carpet is dirty, had dust in the corners, on top of tile in bathroom. Peeling paint on walls by the shower, old wood doors need updating, pry marks by the security lock on the door. Not able to run... More 

Was this review helpful? Yes 2

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