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All 4 Rochelle hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   1133 N. 7th St., Hwy 251 and Route 38, Rochelle, IL 61068
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Ranked #3 of 4 Hotels in Rochelle
A recent review
4 of 5 stars Reviewed July 16, 2014
Sweet T
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43 reviews from our community

Traveler rating
    11
    13
    9
    4
    6
See reviews for
8
10
5
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014 via mobile

Hotel's okay for a Comfort Inn a little aged though. Loved the parking situation and the staff was very helpful. Wasn't too thrilled with the provided breakfast but as long as fruit and yogurt are options, one is feed. A Mc Donalds IS close. Even though my room was by the restaurant on a Friday and Saturday evening it was... More

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chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 22, 2014

This hotel needs updating. Our room (223) was large but that was all it had going for it. The bathroom was small with the toilet uncomfortably close to the sink. The shower head was mounted high which worked well for us because we are tall, but the shower curtain rod was mounted too low. My husband bumped his forehead on... More

Was this review helpful? Yes 1
Comfort R, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Travelers are raving about these Rochelle hotels

Naperville, Illinois
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 26, 2014

Stay away from this place. Everyting from the check-in to the check-out and everyting in between was horrible. You can tell the owners of this property are not concerned with guests satisfaction. I will never stay here again - the breakfast was pathetic, the staff are not trained and I overheard the front desk staff complaining to each other about... More

Was this review helpful? Yes 1
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2014

On a 2000 mile trip we had many hotels and this one gave us the largest room. It truly was a suite with a bedroom with king size bed that could be closed off, a separate living room with hide a bed, bathroom down the hallway (in the room) and a Jacuzzi. Wish we could have stayed longer.

Was this review helpful? Yes
Comfort R, Front Desk Assistaint at Comfort Inn & Suites, responded to this review

We would just lie to take the time for all the wonderful compliments you have given us., Here at the Comfort Inn & Suites of Rochelle we strive to make every guest feel as comfortable as we possibility can. You comments me a lot to us . So again Thank you on be half of the staff here at the... More

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 7, 2014

I ended up stopping here because I couldn't make it to my destination (home) due to a bad snowstorm. I got in around 11 PM and the clerk was very friendly and gave me a king room at what I thought was a good rate - he didn't try to overcharge a last-minute guest, which I appreciated. The room, while... More

Was this review helpful? Yes
Comfort R, Front Desk Clerk at Comfort Inn & Suites, responded to this review

Thank you for your feedback! I have shared your comments with other staff, and they join me in thanking you for staying with us. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We look forward to providing you with accommodations and excellent service the next time you are... More

1 review
4 of 5 stars Reviewed January 7, 2014

We gave up on the roads on our trek from CO to MI and landed at this Comfort Inn for a couple nights. They were so helpful and friendly and we were happy to have a roomy place for our family to wait out some of the cold and snow. The restaurant attached had pretty yummy food too. We also... More

Was this review helpful? Yes
Comfort R, Front Desk Clerk at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Bloomingdale, Illinois
1 review
1 of 5 stars Reviewed November 1, 2013 via mobile

I am in one of the rooms as I type this and am literally sick from the overwhelming smoke on our floor and in the room. I booked a room and agreed to a smoking room due to it being the only room available . What's mistake!! I'm on the fifth floor which you have to take a separate elevator... More

Was this review helpful? Yes
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Massena, New York
Top Contributor
55 reviews 55 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 15, 2013

I rated this "Poor" and not "Terrible" only because the employee working at the front desk was very pleasant and efficient. Otherwise, I would not recommend this place. We stayed on the first floor and our room was very old. The shower ceiling was so low, if you are tall, you won't be able to stand up. The bedding is... More

Was this review helpful? Yes
Comfort R, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Dear Dreamweaver, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Palmyra, Missouri, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2013

Stayed here just last week. It is an older hotel that is part hotel and part private condos. The rooms are very nice and stink free (at least the one I was in). The hotel has a nice pool that I didn't get a chance to use as well as a sauna and Jacuzzi. The breakfast is really good as... More

Was this review helpful? Yes
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I also have passed along... More

chicago
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed September 22, 2013

Very considerate staff during our time of grief of our grandmothers funeral , gave the entire family such a good rate, as unexpected travel not in anyone's plans .Hats off to mgmt ! We had stayed previously, so this was good customer service by the hotel remembering us during our time of need, as well as the rest of family... More

Was this review helpful? Yes
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for your positive comments concerning your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future! Kayla Harris More

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Additional Information about Comfort Inn & Suites

Address: 1133 N. 7th St., Hwy 251 and Route 38, Rochelle, IL 61068
Phone Number:
Location: United States > Illinois > Rochelle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 1
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Also Known As:
Comfort Inn Rochelle
Rochelle Comfort Inn

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