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Comfort Inn & Suites

2.5 of 5
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1133 N. 7th St., Hwy 251 and Route 38, Rochelle, IL 61068
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Comfort Inn & Suites
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Ranked #3 of 4 Hotels in Rochelle
A recent review
5 of 5 stars Reviewed March 16, 2015
Ben G Boise, Idaho
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48 reviews from our community

Traveler rating
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    15
    9
    4
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boise, Idaho
1 review
5 of 5 stars Reviewed March 16, 2015

My stay at the Comfort Inn in Rochelle was by far the best hotel experience I have ever had. All of the employees, from the maintenance people to the general manager, have been absolutely wonderful to me and my family. They have gone above and beyond the call to ensure we had a great stay. Even when we ran into... More 

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Menasha, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 of 5 stars Reviewed March 8, 2015

Very outdated Comfort Inn. Surprised this place even carries the Comfort Inn brand. No money is being spent on this hotel. Carpet is dirty, had dust in the corners, on top of tile in bathroom. Peeling paint on walls by the shower, old wood doors need updating, pry marks by the security lock on the door. Not able to run... More 

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La Crosse
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 20, 2015

After a less than pleasing experience at a roadside motel in Rochelle, I was planning on going right on by. My travel companion mentioned that there was another option, so we took the short drive into town and found the Comfort Inn. Very glad we did! Staff was friendly at check in, and as a choice rewards member, our room... More 

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Milwaukee, Wisconsin
Top Contributor
185 reviews 185 reviews
116 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed February 3, 2015

I was a bit hesitant when making a reservation at this hotel because when I called the hotel directly to ask questions on availability for that night and questions about the hotel the front desk clerk automaticly connected me to the central reservation line. Then Central reservations had to call the hotel direct to answer the questions that (I) could... More 

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Hammond
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2015

Nice rooms clean comfortable beds. Friendly staff at check Inn an check out Restaurant in walking distance recommend butterfly. Kinda slow wifi morning breakfast is nice bacon or sausage eggs biscuits an gravy fruit cols cereal waffles an much more.

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 16, 2014 via mobile

Hotel's okay for a Comfort Inn a little aged though. Loved the parking situation and the staff was very helpful. Wasn't too thrilled with the provided breakfast but as long as fruit and yogurt are options, one is feed. A Mc Donalds IS close. Even though my room was by the restaurant on a Friday and Saturday evening it was... More 

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chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 22, 2014

This hotel needs updating. Our room (223) was large but that was all it had going for it. The bathroom was small with the toilet uncomfortably close to the sink. The shower head was mounted high which worked well for us because we are tall, but the shower curtain rod was mounted too low. My husband bumped his forehead on... More 

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Comfort R, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Naperville, Illinois
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 26, 2014

Stay away from this place. Everyting from the check-in to the check-out and everyting in between was horrible. You can tell the owners of this property are not concerned with guests satisfaction. I will never stay here again - the breakfast was pathetic, the staff are not trained and I overheard the front desk staff complaining to each other about... More 

Was this review helpful? Yes 1
Comfort R, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2014

On a 2000 mile trip we had many hotels and this one gave us the largest room. It truly was a suite with a bedroom with king size bed that could be closed off, a separate living room with hide a bed, bathroom down the hallway (in the room) and a Jacuzzi. Wish we could have stayed longer.

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Comfort R, Front Desk Assistaint at Comfort Inn & Suites, responded to this review

We would just lie to take the time for all the wonderful compliments you have given us., Here at the Comfort Inn & Suites of Rochelle we strive to make every guest feel as comfortable as we possibility can. You comments me a lot to us . So again Thank you on be half of the staff here at the... More 

Senior Contributor
23 reviews 23 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 7, 2014

I ended up stopping here because I couldn't make it to my destination (home) due to a bad snowstorm. I got in around 11 PM and the clerk was very friendly and gave me a king room at what I thought was a good rate - he didn't try to overcharge a last-minute guest, which I appreciated. The room, while... More 

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Comfort R, Front Desk Clerk at Comfort Inn & Suites, responded to this review

Thank you for your feedback! I have shared your comments with other staff, and they join me in thanking you for staying with us. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We look forward to providing you with accommodations and excellent service the next time you are... More 

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