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All 4 Robinson hotels

BEST WESTERN Robinson Inn

1500 West Main Street, Robinson, IL 62454-3819
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BEST WESTERN Robinson Inn

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Ranked #2 of 4 hotels in Robinson
A recent review
5 of 5 stars Reviewed January 27, 2014
Cynthia W Franklin, IN, United States
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24 people have reviewed this hotel

Traveler rating
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    7
    3
    1
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Franklin, IN, United States
1 review
5 of 5 stars Reviewed January 27, 2014

Staff have always been superior, but 2014 trip, our car broke down, and the staff went well beyond expectations to ease our problems! They made us feel like favorite family members, and not simply two more customers. I/we would have referred this motel already, but this year's trip only improved our opinion and affection for the staff. (The location is... More

Review collected in partnership with Best Western

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Mount Prospect, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2013

As reported before, in over 20 years that I have been staying here, not, one, single, problem, ever. I stay about 10-12 times per year. Staff is excellent. Very helpful, in every way. the facility is very clean. Whenever I have had breakfast, everything was fresh, and coffee was hot, and the pots are ready to go, before 6:00 AM.... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 5, 2013

We have stayed here numerous times going back 14 years. While the rooms are always clean and spotless, the beds are so hard that we are miserable. We wake up with back aches.The rooms are very no frill and the sheets and towels are as thin as they can be. I hate to even write this review because this is... More

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you for your time and constructive criticism. We depend on this feedback to continually improve this property and staff. The pillows and mattresses are all specified by Best Western and we have little control over that. I have instructed or executive housekeeper to inspect the towels and to remove any that seem thin or are not up to specified... More

Stratford
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

The woman at the front desk when I checked in was very personable. She made me feel very welcome. Our room was spacious and came with a fridge and microwave. Having a fridge and microwave was a nice surprise. I was also impressed with the cleanliness of the room.

Review collected in partnership with Best Western

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Monica- Thank you for responding to our survey and to trip advisor. I appreciate your business and I'm glad you enjoyed your stay. We look forward to seeing you again. More

Mount Prospect, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013

I have been staying at this facility for over 20 years, prox every 5 week. I have NEVER had any problems with anybody here, at any time. The maid staff does an excellent job, with everything being clean, every single time. Upon arrival, I am always greeting by my name. My room has always been ready, even when I come... More

Review collected in partnership with Best Western

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Terre Haute
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 19, 2013

This is our second stay at this hotel in a couple of years. Both visits have found the front desk staff to be very pleasant and efficient. This time we had a queen room on the second floor. The room was large and comfortably furnished. This is first time we have had a recliner in our room. The bed was... More

Was this review helpful? Yes 1
skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Cindy- Thank you for your comments. I depend on your feedback to improve this property and our staff. We are constantly improving the property and between your visits you may have noticed. Hundreds of thousands of dollars have been spent during the past three years with new beds, new furniture, new televisions and a complete remodel of our breakfast area.... More

Mount Prospect, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

I have been staying here for over 20 years, prox every 5 weeks.The service that EVERYBODY provides is EXCELLENT.I have NEVER had anything to complain about. If you have any questions, just email me at islbltg@comcast.net

Review collected in partnership with Best Western

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Laguna Beach, United States
1 review
2 of 5 stars Reviewed August 19, 2013

If you must use this hotel, go with low expectations. Check the amenities, breakfast quality, and internet (if possible) before checking in. There is refrigerator in the room, but no ice machine in the building.

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Crest Hill
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2013

This is a nice hotel on Main Street in Robinson. No pool, but the lobby and room were nice. Beds were firm, but not uncomfortable. Staff was nice and helpful There was no pool, and the laundry area was in another building and not very clean

Review collected in partnership with Best Western

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Indianapolis,, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2013

Very nice hotel, service was excellent, staff very nice. We travel with our dog and had no problems. Nice grassy area to walk in without having to go out on the steet area. Close to restaurants. Have stayed at this hotel in the past and will stay there again when we are in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
skoontz, Manager at BEST WESTERN Robinson Inn, responded to this review

Norma and David- Thank you very much for your response to Trip Advisor. All too often we hear the other side of the story. Comments like yours encourage me to keep striving to improve this property and our staff. Steve Koontz More

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Additional Information about BEST WESTERN Robinson Inn

Address: 1500 West Main Street, Robinson, IL 62454-3819
Phone Number:
Location: United States > Illinois > Robinson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Robinson
Price Range (Based on Average Rates): $
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