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BEST WESTERN Robinson Inn

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1500 West Main Street, Robinson, IL 62454-3819
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BEST WESTERN Robinson Inn
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39 Reviews from our TripAdvisor Community

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Traveler rating
    14
    8
    10
    4
    3
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10
7
1
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kentucky
5 of 5 stars Reviewed 2 days ago NEW

I stay in hotels a lot due to my job. My stay here was excellent. Friendly staff, clean rooms, nice breakfast, and very accommodating to my needs. I would defiantly recommend. This was much nicer than some of the more expensive places I've stayed.

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Robinson,Il, United States
1 review
1 of 5 stars Reviewed June 19, 2015

Made our reservation 6 months before our visit, and requested a first floor room as this hotel has no elevator. Placed us, and other members of our group on the second floor, and the check-in clerk was very curt and uncaring. Management is supposed to make a fee adjustment.

Review collected in partnership with Best Western

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Travelers are raving about these Robinson hotels

Marina
2 reviews
5 of 5 stars Reviewed May 21, 2015

Not a lot of hotel choices here but happy to have found the BW...the staff were friendly and all wanted to make sure I was happy and the hotel property is probably the cleanest and nicest Best Western that I have stayed in.

Review collected in partnership with Best Western

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Robinson, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 4, 2015

Ok, here's the deal. This hotel is clean, friendly staff, and one of a handful of options in Robinson, Illinois. If you are expecting a 5 star hotel, you will be disappointed. It's a typical small town hotel that I'm guessing is 20 plus years old. There's nothing wrong with it, it's just not new. I've stayed here twice. Never... More 

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you for your kind remarks. You are correct in that this property is more than 20 years old; however, we are continually striving to improve or facilities and our staff. We pride ourselves in the cleanliness, maintenance and security of our Best Western. Current projects underway include replacing floor tiles in our annex, spring landscaping, replacing lobby furniture and... More 

1 review
3 of 5 stars Reviewed December 23, 2014

Service was excellent, and the rooms were clean. For the price, it was probably a little below what was expected. THe fitness center needs a complete overhaul, and the rooms need updated, especially the lighting and the bathroom.

Review collected in partnership with Best Western

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Springfield, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 13, 2014 via mobile

The service and facilities were excellent. We were warmly greeted at the front desk. Our room was excellent and had the appearance of being new. The walks looked freshly painted, the carpet looked new, the bathroom areas were clean and well maintained, the beds were very comfortable, the room was extremely quiet, and the heater and A/C were quiet and... More 

Was this review helpful? Yes 2
Paragon
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 24, 2014

My husband and I had a need for a hotel for a couple of nights in Robinson, Illinois as we would be attending church services at Dayspring Assembly of God at Trimble. How to know which hotel to pick? Well, as far as I could ascertain there are only two in town and this one graciously accepts pets for a... More 

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Sycamore, Illinois
Level Contributor
158 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed October 20, 2014

This is a high quality hotel for Southern Illinois. High end hotels are difficult to find here. This is about as good as it gets here. The breakfast is okay. It is difficult to find high quality food in this area, but Gray's in Bridgeport has a very good T-bone.

Review collected in partnership with Best Western

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Toronto, Canada
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 14, 2014

We stayed one night in this hotel on a journey from Memphis to Marshall, MI. The front desk staff were pleasnat and accomodated our request for a main floor KIng room instead of the room originally assigned for our reservation.

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Corpus Christi, United States
1 review
2 of 5 stars Reviewed October 9, 2014

If you are a smoker and like having your clothes smell like smoke, then by all means stay here. The bathroom sink was in the main sleeping area. There were very few hangers and there was duct tape on the shower wall (2 places) covering holes I guess. The staff while not terrible were not helpful when things were brought... More 

Review collected in partnership with Best Western

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you for your feedback. We pride ourselves in providing a clean, well maintained, safe property and I appreciate your acknowledging that. With the bulk of our clientele being blue collar subcontractors working at the Marathon refinery, we have allowed about 25% of our rooms for smokers. We have two buildings as you know. The "annex" has all queen beds,... More 

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