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All 4 Robinson hotels

BEST WESTERN Robinson Inn

1500 West Main Street, Robinson, IL 62454-3819
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55%
Ranked #2 of 4 hotels in Robinson
A recent review
3 of 5 stars Reviewed June 18, 2014
glacial_erratic Okemos, Michigan
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  • Reviews (27)
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27 people have reviewed this hotel

Traveler rating
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    4
    8
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    2
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Bixby, Oklahoma
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Gave the BW one last chance to see if they would upgrade their rooms since the new hotel Came in. Well they didn't/ Hotel is old and stale and needs a complete Make over, better beds (they suck) and pillows, a breakfast that you can actually eat. Cheerios just does not get it anymore. An elevator in each segment is... More

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you for your feedback. We are not a new property nor are we ultra modern in design, but we do pride ourselves in offering a clean, well-maintained, safe environment for our guests at a good value. Regarding upgrades; the furniture, beds, carpeting, vanities and lighting have all been replaced during the past four years with products specified by Best... More

Okemos, Michigan
Top Contributor
129 reviews 129 reviews
40 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed June 18, 2014

The Best Western was just OK for a one night stay. We went as a group, and had to chose rooms carefully, since there is no elevator and we had several people with mobility issues. The first impression was not the best. A group of men was hanging around the front door smoking, so we had to go through smoke... More

Review collected in partnership with Best Western

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Elizabeth City, United States
1 review
5 of 5 stars Reviewed May 26, 2014

The moment I put the key card in the door and entered my room, I knew I was going to enjoy my stay. Everything was clean and beautifully decorated. Everything I needed for my stay away from home was there. I have to go back in two years for another graduation and I will be staying there again, even though... More

Review collected in partnership with Best Western

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you very much for taking the time to post your experience on TripAdvisor. I do appreciate your comments...all too often we hear the opposite at the property level. We are continuing improve the property and are nearing the first year of a three year plan. We take pride in providing a clean, well-maintained, safe environment for all our guests.... More

Franklin, IN, United States
1 review
5 of 5 stars Reviewed January 27, 2014

Staff have always been superior, but 2014 trip, our car broke down, and the staff went well beyond expectations to ease our problems! They made us feel like favorite family members, and not simply two more customers. I/we would have referred this motel already, but this year's trip only improved our opinion and affection for the staff. (The location is... More

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Mount Prospect, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2013

As reported before, in over 20 years that I have been staying here, not, one, single, problem, ever. I stay about 10-12 times per year. Staff is excellent. Very helpful, in every way. the facility is very clean. Whenever I have had breakfast, everything was fresh, and coffee was hot, and the pots are ready to go, before 6:00 AM.... More

Review collected in partnership with Best Western

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 5, 2013

We have stayed here numerous times going back 14 years. While the rooms are always clean and spotless, the beds are so hard that we are miserable. We wake up with back aches.The rooms are very no frill and the sheets and towels are as thin as they can be. I hate to even write this review because this is... More

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you for your time and constructive criticism. We depend on this feedback to continually improve this property and staff. The pillows and mattresses are all specified by Best Western and we have little control over that. I have instructed or executive housekeeper to inspect the towels and to remove any that seem thin or are not up to specified... More

Stratford
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

The woman at the front desk when I checked in was very personable. She made me feel very welcome. Our room was spacious and came with a fridge and microwave. Having a fridge and microwave was a nice surprise. I was also impressed with the cleanliness of the room.

Review collected in partnership with Best Western

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Monica- Thank you for responding to our survey and to trip advisor. I appreciate your business and I'm glad you enjoyed your stay. We look forward to seeing you again. More

Mount Prospect, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013

I have been staying at this facility for over 20 years, prox every 5 week. I have NEVER had any problems with anybody here, at any time. The maid staff does an excellent job, with everything being clean, every single time. Upon arrival, I am always greeting by my name. My room has always been ready, even when I come... More

Review collected in partnership with Best Western

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Terre Haute
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 19, 2013

This is our second stay at this hotel in a couple of years. Both visits have found the front desk staff to be very pleasant and efficient. This time we had a queen room on the second floor. The room was large and comfortably furnished. This is first time we have had a recliner in our room. The bed was... More

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skoontz, General Manager at BEST WESTERN Robinson Inn, responded to this review

Cindy- Thank you for your comments. I depend on your feedback to improve this property and our staff. We are constantly improving the property and between your visits you may have noticed. Hundreds of thousands of dollars have been spent during the past three years with new beds, new furniture, new televisions and a complete remodel of our breakfast area.... More

Mount Prospect, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

I have been staying here for over 20 years, prox every 5 weeks.The service that EVERYBODY provides is EXCELLENT.I have NEVER had anything to complain about. If you have any questions, just email me at islbltg@comcast.net

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Robinson Inn

Address: 1500 West Main Street, Robinson, IL 62454-3819
Phone Number:
Location: United States > Illinois > Robinson
Price Range (Based on Average Rates): $
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13 photos of this hotel

Management photos: Courtesy of the property manager

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Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Number of rooms
64

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