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Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire

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2600 Lake Cook Rd, Riverwoods, IL 60015 (Formerly Country Inn & Suites By Carlson)
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Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
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Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
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122 reviews from our community

Traveler rating
    70
    38
    7
    6
    1
See reviews for
24
15
9
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Top Contributor
242 reviews 242 reviews
24 hotel reviews
421 helpful votes 421 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed one night at the Holiday Inn Express & Suites - Chicago-Deerfield/Lincolnshire for business. It was a short stay, but very pleasant. I arrived later in the evening and the front desk staff were very friendly and helpful. The room itself was nice - big and clean, and the king size bed was very comfortable. I actually got a... More 

Was this review helpful? Yes 2
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I don't usually leave reviews but I always read them before deciding on where to stay. I had to leave a review because of the outstanding service we received when arriving around midnight. We were greeted by Michael who was very welcoming. He went out of his way to help us with a special request. The hotel is so clean,... More 

Was this review helpful? Yes 4
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Wow thank you so much for such a great review! I'm honored to hear how Michael was able to go out of his way and assist you with all your needs, he is a very hard working employee. We can't wait for you to stay with us again, we love seeing returning guests come back! We'll see you soon, safe... More 

Tuxtla Gutierrez, México
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here a couple of days. The staff were always friendly no matter what time it was. The rooms are spacious and clean. Breakfast is good and staff in the restaurant are the nicest people in the hotel.

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you so much for taking the time to write your review. The staff would personally like to thank you for mentioning them, they love seeing how happy our guests are when they leave the hotel. We're glad to hear everything worked out while staying with us, we hope to see you soon! More 

NJ
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a few nights in March. This is a clean, well run hotel, with a friendly and accommodating staff. They even lent us an ice scraper when it snowed unexpectedly. The room was a great size and quiet, as we'd requested. The pool & fitness center were great. Will definitely stay here next time we're in the area.

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

We would like to thank you for staying with us at our property! We know the weather over here can sometimes come unexpectedly and we always love to be prepared for our guests! Your loyalty is much appreciated and we can't wait to see you soon! More 

Seattle WA
Top Contributor
88 reviews 88 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here a week for a local conference. The property is newer and payed attention to energy saving features, which were noted and appreciated. The staff went out of their way to make sure things here were top notch. An example of that service occurred when the shuttle was busy and the staff took me to the conference so I... More 

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you for taking the time to write a review. It's great you were able to enjoy yourself and take advantage of our complimentary shuttle service! We love seeing our guests leave with a smile on their face. We appreciate your loyalty to IHG and we hope to see you soon. More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

(Aug 8-10, 2014) We visited this area to check out Glencoe Beach, in Glencoe IL. I searched and searched on Trip-advisor for a decently priced room with good reviews. Holiday Inn Express had some of the better reviews than others. Upon arrive the hotel staff greeted us immediately. We traveled from St. Louis area so we were eager to get... More 

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Wow thank you so much for taking the time to write such a great review! It was a pleasure having you stay with us, we always love to meet new friends! We're glad everything went well as they should. We appreciate your loyalty to IHG and we hope to see you soon. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I cannot say enough about how courteous, genuine and 'at-my-service' the entire staff here is. I've recently stayed for 10 days for a series of outpatient treatments at a facility nearby, and never have I had a problem with their 'free' shuttle service to shuffle me to and from treatment, along with stops at the store, pharmacy and various restaurants.... More 

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you so much for your review. We loved having you and we can't wait until you stay with us again! The whole staff would like to personally thank you as well, were always here if you need anything while staying with us. We know this treatment is heading in the right direction and now its just the waiting game!... More 

kolkata
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 8, 2015

Hotel Staff is very helpful and pro-actively addressed any guest concerns. The shuttle service within 5 miles is additional advantage even during snow days. Hot breakfast is good, but lacks variety. Fresh cookies in the evening is an additional delight. Wi-Fi service is good, but sometimes fluctuates. Rooms are specious with Microwave oven and working desk. Perfectly matches with a... More 

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you so much for taking the time to write such a wonderful review. The staff would love to thank you for staying with us and we're happy to hear you were able to enjoy all our great amenities at our hotel! We would love to see you stay with us again! Your loyalty is much appreciated, we hope to... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015 via mobile

The staff were very helpful. Wonderful hotel. We visited Chicago but stayed at the Holiday Inn. We rode the Metra from a train station Close to the hotel. The kids loved the pool and hot tub. The morning breakfast was really wonderful.

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

We would all like to thank you for staying with us! It's great to hear everything was at your ease and that the kids had fun. It's a great convenient that the train is just down the road from our hotel, it makes the trip to downtown Chicago that much easier! We appreciate your loyalty to IHG, we hope too... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 6, 2015

This hotel has been newly updated and has a modern feel to it. Room was very clean and bed was so comfy. Warm and lots of pillows. The king suit was spacious but, it is very tight to move in hall by bathroom. Breakfast was your standard fare at HIX and was good as usual. Location of this property is... More 

Was this review helpful? Yes
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

We would all like to thank you so much for leaving such a nice review. We're glad you enjoyed our newly renovated property, it was renovated just last year! It's nice to hear how perfectly our property was located for all your traveling needs, we know how hard it could be with all this traffic! We thank you for your... More 

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