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Holiday Inn Quincy East

#7 of 12 Hotels in Quincy
Certificate of Excellence
3.0 of 5
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4821 Oak Street, Quincy, IL 62305
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Holiday Inn Quincy East
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Ranked #7 of 12 Hotels in Quincy
Certificate of Excellence
A recent review
5 of 5 stars Reviewed May 19, 2015
Craig D Missouri
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Missouri
Level Contributor
236 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed May 19, 2015

This is a new hotel so everything was clean and smelled fine (unlike what the other reviewer found). They were moving exercise equipment around so the cardio machines were in the lobby outside the meeting rooms. The pool was open - it was tiny and heated. Really heated. Like bath water. Check-in was friendly and efficient and my room was... More 

Was this review helpful? Yes
restaurantboy, General Manager at Holiday Inn Quincy East, responded to this review

Thanks for the great review! I appreciate that you consider our hotel to be a new property. We just turned 7 years old, but our staff works consistently to keep our property in like new condition. Several people have commented on our moving the fitness equipment but didn't notice (or at least comment) on why. We just replaced our old... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 10, 2015

I stayed at this Holiday Inn property this past weekend. Upon arrival, parking was ample and the front desk staff was very helpful and polite. I noticed that the lobby had an odd smell. I got checked in and noticed a different smell, though still unpleasant, in the hallways. Thankfully my room did not have the odor and seemed clean... More 

Was this review helpful? Yes
restaurantboy, Manager at Holiday Inn Quincy East, responded to this review

I'm sincerely sorry that our property did not meet your expectations. The next time you have a less than perfect experience please contact the hotel manager (not just our hotel). Our entire purpose is to create a great guest experience. Although our people and properties are far from perfect, most of us will go to great extremes to satisfy our... More 

Aurora, Illinois
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2015

Very clean, modern/new hotel. Great hotel restaurant and bar off the lobby. Easy to find and good location off of the main strip for restaurants and shopping. Nothing but good to say about this hotel.

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restaurantboy, General Manager at Holiday Inn Quincy East, responded to this review

I am thankful that you noticed many of the unique, positive aspects of our property and it's location. And that you found them of value. We appreciate your business! More 

Oakwood,Illinois
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 20, 2015

In town to watch a friend's son play baseball for Culver-Stockton College across the river in Canton and we had a great stay at this hotel. The grounds and hotel are always clean and the staff is always friendly. Breakfast in their Tony's Too was delicious and filling. It seems like their roasted potatoes are served with almost everything, and... More 

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restaurantboy, General Manager at Holiday Inn Quincy East, responded to this review

Thanks for the glowing review! I am happy you used so much of the property and found it all to your liking. Hopefully Canton won! More 

United States
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 29, 2015

I'm picky when it comes to a place being clean. Was virtually spotless. Was quiet, because we got lucky with a 4th floor (top) room near the end of the hall. The pool here is absolutely pathetic. Don't bring your swimming gear. There was a little problem with the water in the sink faucet but we thought maybe it just... More 

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restaurantboy, General Manager at Holiday Inn Quincy East, responded to this review

We thank you for the nice review. Our staff works tirelessly to keep our hotel as clean and fresh as possible. It's nice to hear that it is being noticed by our guests! More 

1 review
5 of 5 stars Reviewed March 24, 2015

Nice stay, good value, always clean. I have stayed here many times, and always had a good experience. Rooms are new and bed is comfortable. Good location. Plenty of restaurants and shopping close by. In hotel restaurant is good for breakfast, i have not had any other means there.

Was this review helpful? Yes
restaurantboy, General Manager at Holiday Inn Quincy East, responded to this review

Great to see that you enjoyed the space and comfort of our suites! We thank you for your kind review and hope to have you back to visit us again soon. More 

Springfield
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 16, 2014

One would have to hunt to say anything bad about this hotel. We are IHG members so we stay in the hotel chain when possible as long as they have good ratings. In this hotel we stayed in a king suite and loved the extra room, walk in shower, extra TV and thermostats in both rooms. Having the microwave and... More 

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Adam B, Front Office Manager at Holiday Inn Quincy East, responded to this review

Dear Joe, Thank you so much for taking the time to write a review. It was a pleasure being able to meet you while you were here. I am thrilled to hear that you had an excellent restaurant experience, your room was to your liking, and we provided great customer service. That is exactly what one would expect from a... More 

1 review
5 of 5 stars Reviewed November 26, 2014

Alex, the night manager was wonderful! He made sure we had everything we requested. All of the staff was friendly and helpful. The entire hotel we very clean. The room we stayed in was very nice. The only glitch was that the hot tub heater was not working, but they assured us that it will be repaired soon

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Adam B, Front Office Manager at Holiday Inn Quincy East, responded to this review

Alex is the man! So glad to hear that Alex took care of everything that you had requested. We take pride in our building and really try to keep it looking new. I am so sorry the hot tub was down during your stay. Thanks for the awesome review! More 

Tinley Park, IL
2 reviews
5 of 5 stars Reviewed October 20, 2014

This was the second time in two years that we found ourselves in the Quincy area. The first time was for a family wedding, and they had booked rooms at this hotel for the guests. In years past, I usually just skipped over Holiday Inns when looking for hotels, I guess because of what they used to be like when... More 

Was this review helpful? Yes
Adam B, Front Office Manager at Holiday Inn Quincy East, responded to this review

Glad that you enjoyed our property, our food, and our staff. We really try to maintain our property to keep it looking new. Its really nice to hear that the customer service training is paying off. Thank you for your time in writing a review to let us know how we are doing. See you again the next time you... More 

Montgomery il
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 17, 2014

I recently stayed at the Holiday Inn East in Quincy Illinois. The hotel is clean, neat and the staff helpful and courteous. I was very disappointed that I drove 5 hrs to stay there and due to the wedding reception that was being held there, I was unable to sleep because of the bass from the band that was playing... More 

Was this review helpful? Yes 2
Adam B, Front Office Manager at Holiday Inn Quincy East, responded to this review

Robin, First of all I want to apologize for your restless night that you had with us. This is not the norm for a night with an in house wedding reception. We do our very best to keep travelers like yourself, not with the wedding party, on the higher floor to keep our guests having experiences like yours. However, with... More 

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