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Country Inn & Suites By Carlson, Prospect Heights, IL.

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600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)
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Country Inn & Suites By Carlson, Prospect Heights, IL.
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Country Inn & Suites By Carlson, Prospect Heights, IL.
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56 reviews from our community

Traveler rating
    18
    14
    8
    5
    11
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16
10
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson, Prospect Heights, IL.
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kaufman, texas
Top Contributor
56 reviews 56 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 13, 2014

Stayed here while attending a conference, the rooms are super clean and beds are comfy. Hotel is fairly new and well decorated. Nice breakfast in the morning, small bar/grill onsite. Close to plenty of restaurants. Not too far from Ohare.

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear travelhuni, Thank You for your nice comments. We appreciate your comment and glad to hear that your stay was excellent this it's why we are here to make experience unforgettable. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Catriz Canario. More 

Wheeling, Illinois
1 review
5 of 5 stars Reviewed November 11, 2014

This past September, I stayed at the Comfort Inn in Wheeling, Illinois. The housekeepers were wonderful and very attentive. There was a married couple that were fantastic, and were a great team cleaning and caring for my room. The breakfast staff were very friendly and helpful , especially Maria, anything you asked her, she got it for you with a... More 

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear guest, Thank You for your nice comments. We appreciate your comment and glad to hear that your stay was excellent this it's why we are here to make experience unforgettable. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Catriz Canario. More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed October 16, 2014 via mobile

Due to my room placement I was in an extremely noisy room above the bar bathroom. When I asked to move the employee said it would quiet down after midnight...um?? Room was not all that clean. Had to park across the street due to 'casino night' for the locals. Will never stay here again.

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario, General Manager at Comfort Inn & Suites. Thank you for your recent review at Comfort Inn & Suites, I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope... More 

Travelers are raving about these Prospect Heights hotels

West Barnstable, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 26, 2014

Had to go to the are for work, Thought that a Comfort Inn would be a great choice for a place to stay for the four day period I was there. It was more expensive than other options in the area, but it said it came with complimentary breakfast and other quality amenities. Boy was I wrong. They lied. I... More 

Was this review helpful? Yes 3
Comfort I, Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario Manager at Comfort Inn & Suites. Thank you for your recent review of the Best Western Glenview! I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope that... More 

eugene, oregon
2 reviews
3 of 5 stars Reviewed September 15, 2014

Ordered a simple BLT and came with uncooked bacon, had eaten half way through the first half and looked at the second to notice 2 nickle size pieces of uncooked 80% fat bacon! Gross! Worst part is i tell the waitress and she gives me the bill and does nothing to make it right. I am not the complaining type... More 

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Hampstead, New Hampshire
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 8, 2014

I was forced into this hotel because United Airlines left me trapped in Chicago overnight. United gave me a number to call to book a local hotel at a discounted rate. This was the only one available, and it required me taking a shuttle to the hotel. I called the hotel to request the shuttle. The woman spoke quickly and... More 

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario, General Manager at Comfort Inn & Suites. Thank you for your recent review at Comfort Inn & Suites, I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

Very close to all the places. Nice room and newer hotel. Fresh scent of the rooms! Very well maintained and Free Wifi. Excellent customer service and great staff! Easy check in and check out. Nice hotel to stay. Close to a lot of hubs. Great restaurant!

Was this review helpful? Yes 1
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Hello, My Name is Catriz I'm the General Manager at the Comfort Inn & Sites in Prospect Heights, and I'm really glad to hear that your experience in the hotel was excellent. Thanks and have a great day. More 

Guelph
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stopped here for a night on my trip through the States as it is pet friendly. It was a little odd that the pet friendly rooms are up on the top floor and not down closer to the door for taking them out but other than that, it was a good night. The room was clean and the air conditioner... More 

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 3, 2014

My girlfriend came up to visit me and booked a room on the 17th of May, she stayed there a month before as well. After checking in to our room we saw that it wasn't cleaned at all, the beds were a mess, the toilet was clogged with a wash cloth and smelled like cigarettes even though it was a... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Top Contributor
83 reviews 83 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 30, 2014

This Comfort Inn is my favorite place to stay when traveling to Chicago for business - their prices are very reasonable, the rooms are very large and the parking is free. The bar/restaurant is a little disappointing, but there are other options nearby. The staff has always been very friendly and helpful.

Was this review helpful? Yes
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