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Country Inn & Suites By Carlson, Prospect Heights, IL.

600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)
Hotel amenities
Country Inn & Suites By Carlson, Prospect Heights, IL.
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A recent review
4 of 5 stars reviewed 4 days ago
Carol O Arlington Heights, United States
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51 reviews from our community

Traveler rating
    16
    13
    7
    4
    11
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13
9
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22
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (51)
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    (17)
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Columbus, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights (Wednesday-Saturday). The staff is very friendly and helpful. We needed a taxi one morning and the concierge called immediately and the taxi was there within 10 minutes. The breakfast is free with new warm offerings every morning. There is a waffle iron for the Belgian waffle lovers out there. (The best hotel waffle I've... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you our clean rooms and Be Our Guest Breakfast! We can't wait to see you when you are in town again! More 

Filadelfia, Italy
1 review
4 of 5 stars Reviewed 1 week ago

i stayed here while attending a conference. rooms are super clean and comfortable. its good . i like it. its new hotel staff and members are too cooperative. i wishi that alway our company hire same hotel for conference.

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time he while on a business conference. If you would like to have your company have future events here please contact me directly. We look forward for the opportunity to host your next event! More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel a lot and I know what hotel will give me a warm welcome. This hotel is the best at that. They have a great breakfast and comfortable beds. I feel asleep and woke up with no pain. The housekeeping staff was excellent at cleaning the room. I recommend this hotel to family and business people who are looking... More 

Was this review helpful? Yes 1
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are pleased to read that you enjoyed our hospitality, comfy beds and our Be Our Guest Breakfast. We can't wait to see you again when your travels brings you to our area! More 

Madison, Wisconsin
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 15, 2015

That's the cause of the low rating. Well, less the shuttle than the woman at the desk. Please note this is not the only review dealing with the less than clear and somewhat rude way the woman at the desk interacts with customers coming from the airport. We booked a room via ParkSleepFly, and stayed the night, left our car... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear bdinmadison, Thank you for your review of the Country Inn & Suites. I am sorry to hear that your stay did not meet your expectations. I would like to apologize for the problems you encountered while trying to utilize our shuttle. We are in the process of revamping our operation, and in the future we will have a map... More 

Travelers are raving about these Prospect Heights hotels

kaufman, texas
Top Contributor
53 reviews 53 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 13, 2014

Stayed here while attending a conference, the rooms are super clean and beds are comfy. Hotel is fairly new and well decorated. Nice breakfast in the morning, small bar/grill onsite. Close to plenty of restaurants. Not too far from Ohare.

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear travelhuni, Thank You for your nice comments. We appreciate your comment and glad to hear that your stay was excellent this it's why we are here to make experience unforgettable. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Catriz Canario. More 

Wheeling, Illinois
1 review
5 of 5 stars Reviewed November 11, 2014

This past September, I stayed at the Comfort Inn in Wheeling, Illinois. The housekeepers were wonderful and very attentive. There was a married couple that were fantastic, and were a great team cleaning and caring for my room. The breakfast staff were very friendly and helpful , especially Maria, anything you asked her, she got it for you with a... More 

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear guest, Thank You for your nice comments. We appreciate your comment and glad to hear that your stay was excellent this it's why we are here to make experience unforgettable. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Catriz Canario. More 

Contributor
19 reviews 19 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 16, 2014 via mobile

Due to my room placement I was in an extremely noisy room above the bar bathroom. When I asked to move the employee said it would quiet down after midnight...um?? Room was not all that clean. Had to park across the street due to 'casino night' for the locals. Will never stay here again.

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario, General Manager at Comfort Inn & Suites. Thank you for your recent review at Comfort Inn & Suites, I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope... More 

West Barnstable, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 26, 2014

Had to go to the are for work, Thought that a Comfort Inn would be a great choice for a place to stay for the four day period I was there. It was more expensive than other options in the area, but it said it came with complimentary breakfast and other quality amenities. Boy was I wrong. They lied. I... More 

Was this review helpful? Yes 2
Comfort I, Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario Manager at Comfort Inn & Suites. Thank you for your recent review of the Best Western Glenview! I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope that... More 

eugene, oregon
2 reviews
3 of 5 stars Reviewed September 15, 2014

Ordered a simple BLT and came with uncooked bacon, had eaten half way through the first half and looked at the second to notice 2 nickle size pieces of uncooked 80% fat bacon! Gross! Worst part is i tell the waitress and she gives me the bill and does nothing to make it right. I am not the complaining type... More 

Was this review helpful? Yes
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