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All 2 Prospect Heights hotels

Country Inn & Suites By Carlson, Prospect Heights, IL.

2.5 of 5 Hotel   |   600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)
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Country Inn & Suites By Carlson, Prospect Heights, IL.
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A recent review
5 of 5 stars Reviewed November 13, 2014
travelhuni kaufman, texas
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47 reviews from our community

Traveler rating
    14
    11
    7
    4
    11
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11
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20
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Madison, Wisconsin
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

That's the cause of the low rating. Well, less the shuttle than the woman at the desk. Please note this is not the only review dealing with the less than clear and somewhat rude way the woman at the desk interacts with customers coming from the airport. We booked a room via ParkSleepFly, and stayed the night, left our car... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear bdinmadison, Thank you for your review of the Country Inn & Suites. I am sorry to hear that your stay did not meet your expectations. I would like to apologize for the problems you encountered while trying to utilize our shuttle. We are in the process of revamping our operation, and in the future we will have a map... More 

kaufman, texas
Top Contributor
53 reviews 53 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 13, 2014

Stayed here while attending a conference, the rooms are super clean and beds are comfy. Hotel is fairly new and well decorated. Nice breakfast in the morning, small bar/grill onsite. Close to plenty of restaurants. Not too far from Ohare.

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear travelhuni, Thank You for your nice comments. We appreciate your comment and glad to hear that your stay was excellent this it's why we are here to make experience unforgettable. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Catriz Canario. More 

Wheeling, Illinois
1 review
5 of 5 stars Reviewed November 11, 2014

This past September, I stayed at the Comfort Inn in Wheeling, Illinois. The housekeepers were wonderful and very attentive. There was a married couple that were fantastic, and were a great team cleaning and caring for my room. The breakfast staff were very friendly and helpful , especially Maria, anything you asked her, she got it for you with a... More 

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Dear guest, Thank You for your nice comments. We appreciate your comment and glad to hear that your stay was excellent this it's why we are here to make experience unforgettable. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Catriz Canario. More 

Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 16, 2014

Due to my room placement I was in an extremely noisy room above the bar bathroom. When I asked to move the employee said it would quiet down after midnight...um?? Room was not all that clean. Had to park across the street due to 'casino night' for the locals. Will never stay here again.

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario, General Manager at Comfort Inn & Suites. Thank you for your recent review at Comfort Inn & Suites, I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope... More 

Travelers are raving about these Prospect Heights hotels

West Barnstable, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 26, 2014

Had to go to the are for work, Thought that a Comfort Inn would be a great choice for a place to stay for the four day period I was there. It was more expensive than other options in the area, but it said it came with complimentary breakfast and other quality amenities. Boy was I wrong. They lied. I... More 

Was this review helpful? Yes 2
Comfort I, Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario Manager at Comfort Inn & Suites. Thank you for your recent review of the Best Western Glenview! I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope that... More 

eugene, oregon
2 reviews
3 of 5 stars Reviewed September 15, 2014

Ordered a simple BLT and came with uncooked bacon, had eaten half way through the first half and looked at the second to notice 2 nickle size pieces of uncooked 80% fat bacon! Gross! Worst part is i tell the waitress and she gives me the bill and does nothing to make it right. I am not the complaining type... More 

Was this review helpful? Yes
Hampstead, New Hampshire
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 8, 2014

I was forced into this hotel because United Airlines left me trapped in Chicago overnight. United gave me a number to call to book a local hotel at a discounted rate. This was the only one available, and it required me taking a shuttle to the hotel. I called the hotel to request the shuttle. The woman spoke quickly and... More 

Was this review helpful? Yes
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Catriz Canario, General Manager at Comfort Inn & Suites. Thank you for your recent review at Comfort Inn & Suites, I am sorry to hear that your stay did not live up to expectations. We pride ourselves on our customer service & hold guest safety in the highest regard. We apologize for the issues that you encountered. We sincerely hope... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

Very close to all the places. Nice room and newer hotel. Fresh scent of the rooms! Very well maintained and Free Wifi. Excellent customer service and great staff! Easy check in and check out. Nice hotel to stay. Close to a lot of hubs. Great restaurant!

Was this review helpful? Yes 1
Comfort I, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL., responded to this review

Hello, My Name is Catriz I'm the General Manager at the Comfort Inn & Sites in Prospect Heights, and I'm really glad to hear that your experience in the hotel was excellent. Thanks and have a great day. More 

Guelph
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 18, 2014

Stopped here for a night on my trip through the States as it is pet friendly. It was a little odd that the pet friendly rooms are up on the top floor and not down closer to the door for taking them out but other than that, it was a good night. The room was clean and the air conditioner... More 

Was this review helpful? Yes
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 3, 2014

My girlfriend came up to visit me and booked a room on the 17th of May, she stayed there a month before as well. After checking in to our room we saw that it wasn't cleaned at all, the beds were a mess, the toilet was clogged with a wash cloth and smelled like cigarettes even though it was a... More 

Was this review helpful? Yes 2
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Additional Information about Country Inn & Suites By Carlson, Prospect Heights, IL.

Address: 600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)
Location: United States > Illinois > Prospect Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Prospect Heights, IL. 2.5*
Number of rooms: 108
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Also Known As:
Comfort Inn & Hotel Prospect Heights
Comfort Inn And Suites Conference Center
Wingate Prospect Heights

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