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Country Inn & Suites By Carlson, Prospect Heights, IL

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600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)
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Country Inn & Suites By Carlson, Prospect Heights, IL
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Country Inn & Suites By Carlson, Prospect Heights, IL
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63 reviews from our community

Traveler rating
    20
    17
    8
    6
    12
See reviews for
17
13
6
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (63)
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    (29)
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wow! What a stay. So peaceful and very quite. Hotel is very neat and tidy. Great front desk staff and willing to help. Hidden gem! Very clean and tidy rooms. Very quite. The chicago mural is great a piece of art. Wifi Speed fast as ever!

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our excellent service, fast Wi-Fi and clean, comfortable room! We look forward to seeing you again when your travels bring you back to Prospect Heights! More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Room was a good size but was run down; the carpeting and chairs were worn in spots. Nonexistent sound proofing -- could hear road noise from Milwaukee Ave. as well as plumbing noise from adjacent rooms. For some reason, the toilet flushing in adjacent rooms made extremely loud rumbling noises. I bought ear plugs after the first night. I would... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We are truly sorry that you were unable to get a good night’s sleep due to noise. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your... More 

Travelers are raving about these Prospect Heights hotels

Sheboygan, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

Upon check-in the desk clerk was very accommodating and welcoming. We had a room on the 5th floor because my husband had to have a smoking room, but no problem as there were 2 elevators serving the building. Our king room was huge, with a seating area complete with a couch and free WIFI...the complimentary breakfast was not the usual... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our “Be Our Guest Breakfast” in addition to the well-appointed room. I will share your comments with my staff. We hope to see you again when your travels bring you back to the area! More 

Prospect Heights, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hote is very quite & clean. It was sold out when i get there, everyone is friendly & the place is under new management, the manager name George, is very friendly & helpful. I'll definitely stay again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the cleanliness of our facility. We look forward to your next stay. More 

St. John's, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised by the size and quality of the king room we had. Very pleasant stay on the outskirts of Chicago. Very conveniently located off the interstate. I would stay here again. Pet friendly, too.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your King room during your stay! We hope to see you again when your travels bring you back to Prospect Heights! More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So we got there 1st off no parking in the front had to go park in the back and find our way to the front desk.. 2nd off we go to the room my wife opened up the drawer by the bed and found a pair of panties in it with a dirty pad attached ( yes the kind girls... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for reaching out and writing your review. We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up... More 

Saint Charles
Top Contributor
98 reviews 98 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location for our needs. Excellent beds, nice rooms, very clean, excellent breakfast of great variety. Near restaurants. Pleasant and helpful staff at front desk. If they just had a pool and hot tub..........

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and our “Be Our Guest” Breakfast! Unfortunately, due to space restraints and Illinois laws we are unable to add a pool or spa. We hope to see you again when your travels bring you back... More 

Niles MI
Top Contributor
81 reviews 81 reviews
41 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stay at a lot of Country Inn and Suites and this one is an odd duck. First of all I will say they are undergoing a transition and I think it has great potential but may not be "all that" yet. Positive-The staff was very helpful and friendly. The room was very inviting, clean and well maintained. In fact... More 

Was this review helpful? Yes 1
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for taking the time to share your feedback. We apologize you were not satisfied with the condition of the hotel and for the dissatisfaction of your stay. Your comments are valued, and your suggestions will be used to consider improvements in the future. We are currently in the process of renovations and many of the items you found... More 

Lancaster, Ohio
Top Contributor
71 reviews 71 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 15, 2015

We chose this hotel because it was close to the people we planned to visit. Everything here was very clean, many rooms had been remodeled and others would be remodeled soon. Our room had a frig, microwave, and coffee pot. The desk and the couch gave us lots of room to spread out.

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your 2 day stay. I will share your experience with my staff. We look forward to your next stay! More 

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35 photos of this hotel

Management photos: Courtesy of the property manager

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