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Country Inn & Suites By Carlson, Prospect Heights, IL

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600 North Milwaukee Avenue, Prospect Heights, IL 60070 (Formerly Comfort Inn & Suites Conference Center)
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Country Inn & Suites By Carlson, Prospect Heights, IL
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79 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (79)
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    (30)
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    (6)
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Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 3 days ago NEW

There is an event center on the first floor, that had loud parties ( weddings, etc.), every night of our stay. We were on the fifth floor and our room was vibrating from the loud music after midnight every night. The staff was not any help as they stated they couldn't do anything as the event center was "part of... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Tim, we are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We apologize that the wedding party in our banquet facility was too loud over the weekend. We take every precaution to make sure that all guests are minimally impacted. We hope you will consider us again when you are... More 

Travelers are raving about these Prospect Heights hotels

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Great value for the money. Comparable to HI express, which I stay at frequently. Country Inn is my new favorite. Room had comfortable king bed, sleeper sofa. Fridge AND microwave, which seem rare these days. Breakfast was hot, also comparable to HI Express. Spacious vanity. Cons: Wireless is slow. Beds are old. No pool. But these are small issues in... More 

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for taking the time to provide feedback about our property! We are thrilled to hear that you enjoyed your comfortable room & hot breakfast! We are undergoing renovations that will cure the old beds and slow Wi-Fi. We apologize for any inconvenience not having these upgrades may have caused during your stay. We hope to host you again... More 

Stroudsburg, Pennsylvania
Top Contributor
70 reviews 70 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Night manager quickly arranged for baggage handling that had not been previously taken care of. Very friendly staff. Large sleeping area, spacious breakfast room. Nice pool. Close to local restaurants. Great complimentary breakfast. Perfect stop for large groups.

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for taking the time to provide excellent feedback about your experience! We are thrilled to have been able to accommodate you during your stay. We can't wait for another opportunity to host your group again! More 

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed 1 week ago

Plus- Breakfast & late night bar. Staff was friendly & accommodating. Decent rooms with not much of a view. Construction at property have limited access to certain areas No pool or sauna. Fitness center was relatively small.

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for taking the time to provide excellent feedback about your experience. We are delighted to read that you enjoyed your stay here in Prospect Heights. Thank you for your business! We hope to see you again soon! More 

Lincoln, Nebraska
1 review
3 of 5 stars Reviewed 2 weeks ago

After checking in, noticed the bathtub had black goo and had not been cleaned. Front desk quickly changed rooms for us. New room was missing outlet covers, we thought this was odd. Then realized most outlets did not work. It was late and we just wanted to go to bed, but when we turned out the main light, it kept... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, IL, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. To discuss your stay further, please contact the hotel directly, and ask for George Klambatseas... More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

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