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Super 8 Pontoon Beach

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4141 Timberlake Drive, Rt. 111 & I-270, Exit 6A, Pontoon Beach, IL 62040
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Super 8 Pontoon Beach
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Ranked #3 of 6 Hotels in Pontoon Beach
A recent review
3 of 5 stars reviewed 1 week ago
stephaniehH681XY Smithville, Missouri
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95 reviews from our community

Traveler rating
    18
    27
    16
    26
    8
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33
17
8
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here maybe 7 or 8 times in the past and have never had an issue. My room has always been clean and quiet. I think it is a great hotel for ABF drivers to get good rest. The staff has always been friendly and they have a free continental breakfast in the morning. Thank you super 8.... More 

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Senior Contributor
48 reviews 48 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

Starting to look very worn. Carpets need cleaned, old yellow stained linen. It's ok but there is no way this place would get a real high mark from me. The lady who checked me in at 230am had a real tough time being friendly. Room smelled of wet dog. To sum it up its a Super 8 about middle of... More 

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pontoonsuper8, Manager at Super 8 Pontoon Beach, responded to this review

Thank you for taking a time to let us know about your stay. We are working to change our linen, cleaning our carpet and trying to make our hotel updated. We value your business. More 

Lawrence, KS
1 review
4 of 5 stars Reviewed December 4, 2014

I usually stay in Collinsville or Caseyville. I have had the worse experiences over the years in these cities motels. This motel was a wonderful surprise! The staff were very friendly and helpful. The room was clean and the BED!! It was heavenly - no joke. The Breakfast was good, the area clean. I am staying here again in the... More 

Review collected in partnership with Super 8

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pontoonsuper8, Manager at Super 8 Pontoon Beach, responded to this review

Thank you for taking a time to write a review regarding your stay. We value feedbacks like your to make us work hard and improve our service for our guest... More 

Lawrence, Kansas
Top Contributor
246 reviews 246 reviews
34 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed December 1, 2014

My family stayed two days at this hotel during the Thanksgiving weekend and was disappointed. We expected to find a budget level hotel close to the highway and across the river from St. Louis. Instead, it was clear that there was management issues. The hotel staff was not a pleasant and inattentive to the needs of guests. When we checked... More 

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pontoonsuper8, Manager at Super 8 Pontoon Beach, responded to this review

I would like to take this opportunity to apologize for your unpleasant experience as a guest of the our hotel. I appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into. Once again, I apologize for your unpleasant stay and any inconvenience we may have caused you.... More 

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