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All 5 Pontoon Beach hotels

Holiday Inn Express Pontoon Beach

2.5 of 5 Hotel   |   14 Regency Parkway, Pontoon Beach, IL 62040
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53%
Ranked #3 of 5 hotels in Pontoon Beach
A recent review
3 of 5 stars reviewed 2 weeks ago
Angela J Hermitage, Tennessee
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39 people have reviewed this hotel

Traveler rating
    11
    9
    10
    2
    7
See reviews for
19
2
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Hermitage, Tennessee
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I spent one night at this hotel while traveling Route 66. Immediately, I could see that the bed, while clean, was not neat and crisp as we have become accustomed to finding in HIE properties. The bathroom was clean, but there were some problems. The tile on the floor actually moved slightly under our feet at the... More

Was this review helpful? Yes
chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

Angela, I want to thank you for choosing to stay with us. It is always a delight to have a loyal customer stay here. We are consistenly trying to provide a hotel with the level of quality and service our guests have come to love and enjoy. I will address all issues with the housekeeping and engineering departments to ensure... More

Pittsboro, North Carolina
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

If I were to judge a Holiday Inn Express by this one, I would not stay in one again. Common areas were not very clean. Luggage carts were dirty. Very stained toilet seat and bowl in first room. Guest laundry had standing water in the washing machine. The only thing that saves this motel is the staff. Michelle, the person... More

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chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

JDP1913, I remember you two ladies very well. It was a joy to have you at our hotel. I am sorry for the quality of the hotel during your stay with us. My staff and I try very hard to keep our guests happy as the Management team and I develop our renovation plans for the hotel. We are hoping... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Check in is the easiest the room was big and very nice after the stay that I had earlier this week this place blows the downtown ramada out of the water in every way possible. Very clean room and free parking and breakfast. Sure beats 15 bucks a day and the hike to the car. I would recommend this hotel... More

Was this review helpful? Yes
chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

Rick C, I want to thank you for staying with us. I know there are hundreds of hotels to choose from and you decided to leave one of them and come to us. We hope to have you back here with us anytime you are in the St. Louis area. More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 9, 2014

Less than half an hour drive from St. Louis, Pontoon Beach is actually in the middle of farm country. A couple of other hotels and a police station are nearby, otherwise there is not much to see within walking distance. They have an indoor pool if you feel like swimming. I liked the breakfast they offered with a choice of... More

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chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

We are pleased to see that you enjoyed your stay with us. I am terribly sorry for any problems you may have ran into with our blackout curtains, rest assured, every room in the hotel have blackout curtains that are movable, they may have just been opened so far that they were hidden behind the decorative curtains in the front,... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed June 8, 2014

We were on our way heading to Chicago, IL from Fulton, MO. I pulled over in St. Louis. MO to call the 1800 for holiday Inn Express. The Rep was very helpful in locating a holiday Inn Express in Pontoon, Illinois which was on our route. I should've known it was going go to be the sleepover from HELL! In... More

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chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

We are currently in the planning and development stage of a hotel renovation. We work very hard each and every day to improve our hotel for our guests. We treat for any and all pest on a routine basis for prevention and extermination. We are locked by alot of farm fields and we have found a few beetles make their... More

Travelers are raving about these Pontoon Beach hotels

bemidji
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2013

This HIE has a good location for visiting Granite City and Edwardsville and is a quick river crossing to St Louis. Location aside, the place could sure use some upgrading. Have stayed @ this property several times for extended periods and this most recent stay was by far the most difficult Housekeeping is not consistent, failing to clean my room... More

Was this review helpful? Yes
chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

Laur H, I am terribly sorry that we fell below your expectations for your stay with us. We strive to provide a wonderful stay for all of our guests and we did not do that for you. I have heard what you have to say and will implement changes to address these issues. The are extremely valuable plan changes that... More

Bessemer, Alabama
Top Contributor
73 reviews 73 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 10, 2013

Not super new but overall condition is ok and a good value for the area. Check in was very efficient, our reservations popped right up and received a room on the 3rd floor far from the elevator as requested. Problem w/ tv resolved quickly- simply needed a new remote and it was figured out & replaced in minutes. So far... More

Was this review helpful? Yes
chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

Lori and Ed, It was great to see how nice your stay was with us and how the 3rd floor room worked out great. I am sorry to see that you experienced an issue with our tv service but pleased to see the staff took a speedy responce to get it corrected. We hope to see you all again the... More

Evansville, Indiana
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed September 18, 2013

Met family from Kansas City for a weekend in St. Louis. Hotel was clean, staff was friendly, and breakfast was very good. Althought the pool was a bit small the kids still had a good time using it. I would go back if ever in the area again.

Was this review helpful? Yes
chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

It was a pleasure to see that you had a wonderful time at our hotel. We are glad that your kids enjoyed our swimming pool facility and hope that breakfast was a wonderful delight to you and your family as well. Hope to see you and your family again. Thank you for staying with us. More

Greeley, Colorado
Top Contributor
54 reviews 54 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 17, 2013

Centrally located for St. Louis, Granite City, and Edwardsville visit... with Large Police Station across parking lot. But "Smoke-Free" status must be recent... We could smell "cigarette remnants" in elevator and room. Breakfast is appropriate and substantial, but "attendant" only "attends to" intermittently. We had to re-stock ourselves from drawers and cabinets below, and trash was overflowing the last Hour-and-a-half... More

Was this review helpful? Yes
chris l, General Manager at Holiday Inn Express Pontoon Beach, responded to this review

We have struggled with our new breakfast hostess and things fell short. We are sorry for any guest that was affected during that transition. We have corrected the matter and our breakfast is back to running the way a great breakfast should. We are terribly sorry that you and your family experienced that with us. I ask that the next... More

Crown Point, Indiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 19, 2013

I am from Pontoon Beach originally and I remember when this hotel was built. I was disappointed at the way it looked for such a fairly new place. I was very impressed with the size of the room and the amenities inside the room. The pool was broke for 2 days and the kids could not swim, and it was... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Pontoon Beach, responded to this review

Dear Leanette, Thank you for writing a review about your recent stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We are sorry the hotel facilities and level of service you received from our hotel staff was less than satisfactory. We do apologize for... More

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Additional Information about Holiday Inn Express Pontoon Beach

Address: 14 Regency Parkway, Pontoon Beach, IL 62040
Phone Number:
Location: United States > Illinois > Pontoon Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pontoon Beach 2.5*
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Also Known As:
Holiday Inn Express Pontoon Beach Hotel Pontoon Beach
Pontoon Beach Holiday Inn
Holiday Inn Pontoon Beach

29 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Pontoon Beach, IL. We are only minutes away from beautiful downtown St. Louis, MO. You will also find that we are centrally located for all of your travel needs. We are located near Granite City Steel, Heidtman Steel, and Robinson Steel. We are only 15 miles from Busch Stadium, home of the St. Louis Cardinals as well as Edward Jones Dome, home to the St. Louis Rams. There are lots to see and do on La Clede's landing. There is eating, shopping and the famous St. Louis Arch. Mall shopping within 15 miles in either direction. St. Louis Mills to the west and St. Clair Square to the south east. The Holiday Inn Express Hotel & Suites is a sixty five room property with fifteen suites. All rooms have a kitchenette with a sink, refrigerator, microwave and lots of counter space. All rooms have coffee makers and hairdryers. For those of you men and women of the United States Armed Forces, you will be please to know that we are just a block up the street from the St. Louis Vehicle Processing Center. We are pleased to help whether you coming back to the United States mainland or departing.Visit Pontoon Beach, IL and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
Number of rooms
65

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